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8.5

Overall Score

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Barb Townsend

I retired a yr ago and Ruth has provided exceptional support to me through this whole process. She has worked endlessly on several issues with successful results. Her quick response has always been much appreciated! You are the BEST Ruth!!!

1 year ago

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Reply from Boomer Benefits

Thank you for your review! We are pleased to hear that Ruth could provide you with great customer service.

Oct. 11th, 2024

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verdinn11@yahoo.com

Kate H. was very helpful in helping me choose a Medicare Supplemental Plan. She broke down the information very clearly, got back to me in a timely manner with any questions I had. I will continue to use Boomer Benefits in the future. I appreciate their service very much!

1 year ago

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Reply from Boomer Benefits

Thanks for letting Kate assist you with your Medicare plan options! We are glad to hear she could provide you with clear information and answer your questions. Thank you for your review!

Oct. 4th, 2024

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Sandra King

After weeks of navigating Medicare Enrollment by myself and getting nowhere, I contacted Boomers. Darla Fowler has been wonderful, fun, and definitely an expert in her field. I am now well-covered with Supplements that will meet my needs.

1 year ago

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Reply from Boomer Benefits

Thank you, Sandra, for sharing your experience with Darla! Don't hesitate to give us a call if you have any questions or concerns in the future!

Oct. 3rd, 2024

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Elaine

I was recommended to BOOMER BENEFITS from my bbrother-in-law,, whomki trust. Chris W was my initial contact and he was great. And everyone I called, the person was very careful to analyze (I’m horrible with names). I had to get them to get my benefits card resent. Calvin T was the latest greatest associate to help me. Thank you!

1 year ago

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Reply from Boomer Benefits

Elaine, thanks for your review and 5-star rating! We are happy to hear that Chris and Calvin could both provide you with great customer service!

Sep. 30th, 2024

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Paula McGuire

I had received a bill that was coded wrong and I want to give a shout out to Rhiannon M with Boomer Benefits. She went above and beyond to help me get this resolved and the right coding issued which resulted in me not owing a bill. Rhiannon is a true asset to your company and I am truly so appreciative of having her work on my issue.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Rhiannon to be there to help you resolve this billing issue! We greatly appreciate you taking the time to give us a review.

Sep. 30th, 2024

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Wesley Horan

Lisa C. was fantastic. Expedited a 6 month holdup with my Part B cancellation. She got it resolved in less than a week with her contacts. Very impressed and satisfied. This was the third time Boomer Benefits quickly handled our issues. Great folks to have on your side.

1 year ago

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Reply from Boomer Benefits

Thank you for your review and 5-star rating, Wesley! We are pleased to hear that Lisa could assist you this time and be helpful in getting this issue resolved quickly! Thank you for trusting us to be there to help!

Sep. 25th, 2024

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Toni

Tina K. Boomer Benefits was amazing she was my agent. I'm new to this since I'll be turning 65 soon. Tina explain what entails in Medicare part A & B ,and, she also got me a medicare supplement plan that was right for me. She explain the coverage of medicare supplement plan. Thank you Tina for being patient with me when I didn't understand.

1 year ago Edited September 19, 2024

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Reply from Boomer Benefits

Thank you for your review and 5-star rating, Toni! We are happy to hear that Tina could assist you with your plan options!

Sep. 20th, 2024

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Janet Vanderver

So glad I found them through their FB page. I’ve been on Medicare since 2019 and it’s the first time I actually feel like I’m talking to someone who cares and clears up all the questions that no one else seems to be able to. Highly recommend!!!

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Janet! We love to receive this type of feedback. Thank you so much for your recommendation!

Sep. 20th, 2024

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Lynn Preast

I have successfully worked with both Jacob C and Bree W to get my Medicare setup in a timely fashion. They are very helpful and dedicated to getting me the best coverage for my circumstances. It has been a pleasure to work with both of them. Anita P.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with both Jacob and Bree! We appreciate your 5-star rating and feedback very much.

Sep. 20th, 2024

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Shonda Berry

I needed help deciding on an insurance plan for 2026. I spoke with Risheena and she was absolutely amazing. She was extremely knowledgeable which calmed my frustration. She provided helpful insights which helped me decide a plan best suitable for me.

1 year ago Edited October 24, 2025

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Reply from Boomer Benefits

Thank you, Shonda, for your recommendation! We are pleased to hear that Tina could assist you with your plan options and provide you with great customer service!

Sep. 20th, 2024

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Bonnie

Ellery C. has spent hours and hours trying to sort out problems with Medicare billings. There was an issue from 13 years ago before I was even on Medicare that was causing problems. She has been wonderful, helpful, and patient with all the problems piling up and dealing directly with Medicare to clear things up. I give her a 5 Star rating.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Ellery to assist you with a billing issue. We appreciate your trust in us to help you as best we can with all your Medicare needs.

Sep. 20th, 2024

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Theresa Preuit Rhodes

Tina K was a dream to work with in my options. She presented all the information clearly and answered all my questions. I especially liked having written articles and video information to review. Stop looking at the mail or listening to TV commercials. Call Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Tina to help! We're happy to know she could answer your questions and provide helpful assistance. We appreciate your review and 5-star rating, Theresa!

Sep. 10th, 2024

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Janis Oppelt

Darla F., Medicare Sales Agent for Boomer Benefits, really helped me choose a Medicare supplemental program and register for it. She answered all of my questions--and there were many--and answered them with patience and a good sense of humor. I appreciate her Medicare knowledge so much and highly recommend her services.

1 year ago

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Reply from Boomer Benefits

Janis, thank you for sharing your feedback and experience with Darla! We're glad she could answer your questions and assist you with your Medicare needs. Thank you very much for your recommendation!

Sep. 9th, 2024

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Greg L

I contacted Boomer Benefits to help me with my Medicare and Supplemental Insurance based on the large numbers of positive reviews. I am glad I did! Both Sarah D. and Wendy H. provided excellent service while guiding me through the whole process. Highly recommend. Greg L.

1 year ago

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Reply from Boomer Benefits

Greg, thank you for your recommendation. It is wonderful to know Sarah and Wendy could provide you with great customer service and assistance!

Sep. 9th, 2024

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Kathleen

I chose Boomer Benefits because of their reputation for excellent customer service. I was pleased with their help choosing a medicare supplement and Part D provider, and I'm so glad I did. When I had a problem with my Part D provider, my customer rep, Sydney, jumped in and helped me resolve the issue with a good outcome. I'm a customer for life!

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Kathleen! We're happy to hear Sydney could help you resolve this issue until it was resolved. Thank you for allowing us to help!

Sep. 5th, 2024

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Marian Brizzi

I recently spoke to Riley M. from Boomer Benefits. I was concerned why my Plan G monthly premiums were increasing. Riley explained and helped me find a new Plan G which saved me $80 a month. Thank you Riley and Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We're so glad Riley could help you save and find a more cost-effective plan! Thank you for allowing us to help!

Sep. 4th, 2024

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D Rote

Tina K. provided exceptional service with explanation of coverage. She politely answered questions and gave me informative options as I signed up for MediGap. She found a better dental plan which included higher coverage but also included vision and hearing. Lovely experience! 5 Stars

1 year ago

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Reply from Boomer Benefits

Thank you for your review! We are proud to hear that Tina could provide you with excellent customer service and answer your questions!

Sep. 4th, 2024

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Valerie Vavrik

I am very happy with the services I have received from Boomer Benefits. From helping me decide which way to go with supplemental Medicare insurance to shopping around when rates went up and finding me a less expensive plan that works for me. I can recommend them without hesitation.

1 year ago

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Reply from Boomer Benefits

Valerie, thank you for your review! We are happy to know our team could be helpful to you. Thank you for your recommendation!

Aug. 30th, 2024

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Lorilei L Docherty

Jade M. is very knowledgeable, and professional. Her personality is personable, inviting and sweet. She was very patient with me as I tried to understate Medicare. I felt very comfortable talking to her. Overall, it was great customer service. Thank You, Jade

1 year ago

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Reply from Boomer Benefits

Lorilei, thank you for letting Jade assist you with your Medicare! We greatly appreciate your 5-star rating and review!

Aug. 29th, 2024

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Mary Monner

Jacob C. at Boomer Benefits was immensely helpful in finding us a new Medigap policy and in expediting our acceptance with the new provider. In the process, he saved us over $3,000/year in premium expenses! In addition, he was very personable and answered all our questions. Thank you, Jacob!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Mary! Thank you for sharing your experience with Jacob. It is great to hear that he could help you find a more cost-effective plan!

Aug. 29th, 2024

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Kay Perez

I have used Boomer Benefits ever since I enrolled in Medicare and purchased a supplemental insurance. They have always been very helpful and professional. I recently dealt with Chris G., representative for Boomer, and as always he was very prompt, helpful and professional. I would highly recommend Chris.

1 year ago

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Reply from Boomer Benefits

We appreciate your review and 5-star rating, Kay! It's great to know that Chris could be so helpful to you. Thank you for your recommendation.

Aug. 28th, 2024

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Patty Dearing

My experience with Boomer Benefits has been wonderful: not only an easy process but Wendy H. was experienced and knowledgeable. She walked me through the application process for Part D medications. Not only did she have a cheerful attitude but she answered all my questions and didn't mind me interrupting when I had a thought.

1 year ago

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Reply from Boomer Benefits

Thank you, Patty, for allowing Wendy to assist you with your Part D plan. We are glad she could answer your questions and take the time to ensure you understand how your plan will work for you. We appreciate your review!

Aug. 28th, 2024

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New Customer

We are working with Melanie K. and are very pleased with her expertise and customer-centric focus. Melanie has more than exceeded our needs and expectations in helping us thru this major life transition and available options. Choose Melanie and Baby Boomers, they will impress you, too!

1 year ago

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Reply from Boomer Benefits

Thanks for letting Melanie provide you with great customer service. We appreciate your review and 5-star rating!

Aug. 27th, 2024

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Lavonna

Customer Service Rep Craig B. and Insurance Agent Zach E. were very responsive and helpful with the setup of coverage and my auto drafts. Medicare is a very confusing and complex animal and they have given me great comfort relief in the signup process. Thank you guys!

1 year ago

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Reply from Boomer Benefits

Thank you, Lavonna, for allowing Craig and Zach to assist you with your Medicare needs! We appreciate you putting your trust in us to be there for you.

Aug. 23rd, 2024

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Patricia OLeary

Navigating Medicare, is so stressful!! Chris W., was so professional, patient, and knowledgeable. He answered all my questions, and made sure I understood everything. Thank you Chris!!!! Boomer Benefits is amazing! So happy I picked up 10 Costly Medicare Mistakes. It was Medicare 101 for me. So easy to understand.

1 year ago

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Reply from Boomer Benefits

Thanks for checking out the book as well! We are glad Chris could assist you and answer your questions and that you found us helpful. It really means the world to us to receive this feedback! Please don't hesitate to call if you ever have any questions or concerns in the future!

Aug. 22nd, 2024

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Jane Hesse

Boomer Benefits always look out for me as always. They take steps ahead of what’s coming to you. I feel confident that they look after my welfare everyday . I’m so glad I’ve signed up to be their client. I will always have them on my side.

1 year ago

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Reply from Boomer Benefits

Jane, your kind words mean the world to us! We are so glad you feel you can count on us to be there for you and your Medicare needs. Don't ever hesitate to call if you have any questions or concerns!

Aug. 15th, 2024

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Jen Andrade

Boomer Benefits has been a great help with sorting out my mom's Medicare needs! They did all the research that I was not confident in finding myself. Sarah Kijnitchee is the best and incredibly knowledgeable. She made everything easy to understand. Enrolling was simple and not very time consuming.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Sarah to help your mom with her Medicare needs! Your trust means everything to us. Don't hesitate to give us a call at 817-249-8600 if you have any questions or concerns in the future!

Aug. 7th, 2024

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Nancy McGuire

Boomer Benefits has been a fantastic liaison for transitioning into retirement, which can be daunting. Our rep, Cecilia A. has been a tremendous help and advocate. We appreciate all her support on our behalf with both insurance companies and Medicare. Top notch! Nancy

1 year ago Edited September 20, 2024

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Reply from Boomer Benefits

Thank you, Nancy, for sharing your experience with Bree! We're glad she could assist you with your Part D!

Aug. 7th, 2024

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Greg Schmidt

Wendy H. assisted me with selecting the best plan for my Part D prescription drug benefits. She was knowledgeable, professional and answered all of our questions. Another top notch advisor with Boomer Benefits. Thanks Wendy!

1 year ago

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Reply from Boomer Benefits

Thanks for taking the time to give us a review! It is wonderful to hear that Wendy could answer your questions and provide you with helpful assistance!

Aug. 1st, 2024

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Joseph Costello

I set up my Medicare supplemental plan with Sarah D. She was very helpful and knowledgeable. I would definitely recommend boomer benefits in helping you get set up. We did almost everything over the phone that needed to be done. She was very respectful of my wishes. I also like the fact that they will help in claims assistance if needed.

1 year ago

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Reply from Boomer Benefits

Thank you, Joseph, for taking the time to share your experience with Sarah!

Aug. 1st, 2024

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Barbara

I'm so glad that I am with Boomer Benefits. They have helped me in so many ways. I was just able to change my Plan G to another company and it lowered my monthly cost to less than what I was paying before. A big shout out to Darius for helping me and making it so easy. I can't say enough great things about this company!!

1 year ago

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Reply from Boomer Benefits

We are proud to hear that Darius could make the process easier for you and find a more cost-effective plan! We appreciate your 5-star rating and review!

Aug. 1st, 2024

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DEBRA SCHULTZ

Ruth O. did a fantastic job dealing with an issue I had. I tried to fix on my own as it was a relatively small amount but was getting no where. One call to boomer benefits and Ruth O. did an awesome job keeping me informed and I got the good news this morning that all is resolved! Thank you Ruth and boomer benefits!

1 year ago

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Reply from Boomer Benefits

Debra, we are happy to know that Ruth could assist you with a recent issue and keep you updated! Thank you for trusting us to help.

Aug. 1st, 2024

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Brad Larson

My wife and I are very pleased with Boomer Benefits. The staff is super helpful and extremely polite and courteous, which is important to us. They handle questions and problems promptly and efficiently, and are good communicators. I honestly don't think you could find a better place to assist with Medicare related tasks and concerns.

1 year ago

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Reply from Boomer Benefits

Brad, we appreciate you taking the time to share your experience with our team! We strive to always provide great customer service, so your feedback means a lot to us. Don't hesitate to call in the future if you have any questions or concerns!

Jul. 25th, 2024

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Klee Stockman

Have used Boomer Benefits a couple times for my insurance choices. Very happy with their performance and experience to help me with my choices they offer. Ashley was very professional and a pleasure to work with. Highly recommend this company! Karen - Michigan

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Karen! Thanks so much for taking the time to share your experience with Ashley. We greatly appreciate your recommendation!

Jul. 25th, 2024

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Busy

Risheena W was so very helpful to me in getting my address updated with my various providers! I worked all day the prior day trying to get this done with great frustration and no results. Risheena was pleasant and assisted me very step of the way and had it all completed within an hour! The hank you so much! Lynn W

1 year ago

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Reply from Boomer Benefits

Thank you, Lynn, for your 5-star rating and review! We appreciate the time you took to share your experience and we are glad Risheena could assist you!

Jul. 25th, 2024

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Neal Davis

Crawford represented me. He is very professional, kind and patient. He really clarified everything I needed to know. He has followed up and done everything he said he would. I am very confident that Boomer Benefits will continue to represent our best interests.

1 year ago

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Reply from Boomer Benefits

Thank you, Neal! We appreciate your review. We value our clients and appreciate the time you took to share your experience with Crawford.

Jul. 25th, 2024

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brian lohrey

I can't express how much relief I feel now that I'm signed up for an Advantage plan. Ryan L provided superb customer service, explaining the entire process so I understand my new coverage and can make an easy transition. HIghly recommend.

1 year ago

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Reply from Boomer Benefits

Thank you, Brian, for taking the time to share your experience with Ryan! We're proud to hear he could provide you with great customer service and help make the process easier. We truly appreciate your recommendation!

Jul. 17th, 2024

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Robert Bell

The experience with Lisa C. was exceptional, attention to customer requests. The authentic compassion and professional attention to details is refreshing and encouraging. Lisa followed the process to the positive conclusion of the request.

1 year ago

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Reply from Boomer Benefits

Thanks, Robert, for your review and 5-star rating. It is wonderful to hear that Lisa could provide you with great customer service!

Jul. 12th, 2024

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Nina Macmillan

Bryan and Veronica were super helpful. A confusing process was explained clearly by both of them. They gave personal service and guidance over the phone to help me sign up. I highly recommend Boomer Benefits and Bryan and Veronica.

1 year ago

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Reply from Boomer Benefits

It is great to hear that Bryan and Veronica could be so helpful to you. We appreciate your review!

Jul. 12th, 2024

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Marsha Godwin

I have been with Boomer Benefits since July 2017! I highly recommend them in assisting in making Medicare decisions on plans and in assisting with issues regarding claims. Ashley G has assisted me with several questions/issues and each time she was polite, professional and very patient.

1 year ago

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Reply from Boomer Benefits

Thanks for your recommendation, Marsha! We are happy to hear that Ashley could provide you with helpful assistance! We appreciate your 5-star rating.

Jul. 12th, 2024

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Michael Marcel

Billy W. is a great asset. He was very knowledgeable, courteous and patience in adding me acquiring a policy that was perfect for me. Highly recommend this company and specifically Mr. W. for an excellent experience. Thank-you.

1 year ago

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Reply from Boomer Benefits

Thanks so much for your review and recommendation, Michael! We're glad Billy could assist you.

Jul. 1st, 2024

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Margey LaRue

An outstanding company that helps in selection of plans and will go to bat for you f you need a reimbursement. Ruth O. helped my husband and me this last time and she was fast, very courteous, and a great help in getting our paperwork for reimbursements for our eye exams and new glasses. Very satisfied.

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating, Margey! We appreciate you allowing Ruth to assist both you and your husband in your Medicare journey. Don't hesitate to reach out if you have any questions or concerns in the future!

Jun. 28th, 2024

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william c nixon

Asia J.R. gave me Excellent customer service. She followed up with me for a couple of days about my absence. Drug cards. She was professional, courteous, and kind. As I said. On the scale of one to five, it was a 10. She is excellent. Excellent customer service, excellent care. William N.

1 year ago Edited August 15, 2024

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Reply from Boomer Benefits

It is great to hear that Marriam was helpful in assisting you in your Medicare journey!

Jun. 28th, 2024

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Marilyn Schoenhofer

I have had Boomer Benefits assist me in my Medicare supplement and Part D plans. I felt like they had my interest in mind and helped with the best plan and cost for me. Miranda C helped me this last time and was very prompt. She found the best plan for my medications at the best price

1 year ago Edited December 1, 2024

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Reply from Boomer Benefits

Thanks for allowing Veronica to assist with your part D! We are always happy to be here to help!

Jun. 25th, 2024

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Gail Medrick

White Rock, NM Allison is my rep and she was extremely knowledgeable with my state and situation. She also was so very pleasant and patient with all my questions. With medicare so difficult to navigate and understand, Allison truly and honestly helped me and I never felt pressured to make a decision immediately .

1 year ago

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Reply from Boomer Benefits

Thank you, Gail, for your review! We appreciate your feedback and are happy to hear that Allison could be so helpful to you!

Jun. 25th, 2024

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Bill Werner

I contacted Boomer Benefits to help me navigate my initial sign up for Medicare medigap and part D. Excellent information was provided and Veronica E. worked with me to get the appropriate part D coverage. I am very appreciative of all their knowledge and help.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Veronica could assist you with your Part D! Thank you for trusting us to be there to help you on your Medicare journey.

Jun. 25th, 2024

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Jean Pierce

Alexis P is knowledgeable, action oriented and very responsive. She systematically follows up with me until an issue is completely resolved. She is easy to reach through voice mail and email Boomer has helped me select the right plan since I became Medicare eligible

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jean! We're so happy to know Alexis could get you everything you needed and help you resolve an issue! We greatly appreciate your review.

Jun. 25th, 2024

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Craig Emanuel

I recently had the opportunity to work with Kelly at Boomer Benefits who could not have been nicer and easier to work with to help set up my Medicare Coverage. She was always available and was able to answer all of my questions. I would highly recommend anyone to use this great organization.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kelly! We truly appreciate your recommendation, Craig.

Jun. 25th, 2024

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trudie conklin

I saw this company on facebook called and got Hayley L. and what apleasure she was to talk to went over everything about medicare and all the plans .Have spoke with her afew times and she helped me sign up for medicare ,has also emailed me to keep in touch and see if i had any questions.Would highly recommend company and especially Hayley

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Hayley! It is great to hear she could assist you. Thank you for your recommendation!

Jun. 25th, 2024

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Al Cafaro

After a recent relocation to a new state, Mr. Darius B. assisted me in seeking new Medicare Part D. Coverage. He suggested a plan which I approved and enrolled in. He answered all my questions along the way. His assistance was most appreciated.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Darius to help with your Part D coverage! We greatly appreciate your review and feedback.

Jun. 21st, 2024