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8.5

Overall Score

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Sandra Norris

Joshua H made the overall new experience of deciding on a supplemental Medicare policy such an awesome and peace of mind decision. He was so professional and polite and not too pushy in the decision process. I highly recommend to ask for him in assisting you in the selection process. Thanks again for all you did.

1 year ago

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Reply from Boomer Benefits

We're happy to hear that Joshua could assist you with your plan options. Thank you so much for your recommendation!

Dec. 12th, 2024

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Brenda Lewis

My agent was Laura F. I really don't like doing these things but just talking with Laura was so comforting. It would be so nice if there were more people like her. All I have to say is she really knows her business. Merry Christmas to all and God Bless.

1 year ago

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Reply from Boomer Benefits

Thanks so much for your review, Brenda! We're so glad Laura could help. Merry Christmas to you as well!!

Dec. 12th, 2024

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Krystel

Service has been great. They initially found me a lower cost plan for part G when I'd requested this. Then, recently found me a drug plan that worked with my new pharmacy that doesn't deal with Silverscript plans. They also previously assisted me in getting a refund from a provider. They definitely make things easier! I highly recommend them.

1 year ago

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Reply from Boomer Benefits

Krystel, thanks for your feedback and recommendation. We appreciate you allowing us to help!

Dec. 11th, 2024

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ELLEN BRYANT

Boomer Benefits untangles the information related to Medicare and all the options we have to choose from related to our healthcare after age 65. Lisa C has been invaluable to me in choosing the right plan for my needs at the best price....I am so thankful for her assistance. Highly recommend Boomer Benefits and Lisa to help you as well.

1 year ago

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Reply from Boomer Benefits

Thank you for your recommendation and for sharing your experience with Lisa!

Dec. 5th, 2024

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Wilma Reno

Today December 3rd, 2024 I received help and guidance for my 2025 Health Insurance through Agent Xavier J. He was so refreshingly pleasant to communicate with. Very knowledgeable and courteous. Thank you for your hard work, patience and understanding.

1 year ago

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Reply from Boomer Benefits

We're so glad Xavier could help! Thank you very much for your kind feedback and 5-star rating!

Dec. 5th, 2024

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Rickey Bridges

Boomer Benefits has been a great resource for me when trying to convert from commercial insurance to Medicare. Claire H is an excellent person to work with at Boomer. Claire has helped me over the last two years ensure I picked the best plans to meet my personal needs. Thank You Claire H at Boomer Benifits.

1 year ago

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Reply from Boomer Benefits

Thank you for review, Rickey. We are proud to know Claire could assist you!

Dec. 3rd, 2024

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Rathmale Sumedha

A friend of mine rrecommended me Boomer Benefit to get help with Medicare benefit; so, I did. Everyone was very good. Calvon T was the best helper and he was very kind and patient. Thank you everyone and many blessings to you! Sumedha, R.

1 year ago

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Reply from Boomer Benefits

Thanks for allowing Calvon to assist you with your Medicare needs. We appreciate your kind feedback and your friend's recommendation!

Nov. 29th, 2024

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Janice Barry

My husband and I are new to Boomer Benefits - but, because of their agent, Tish P, we are feeling more confident about our search through all the Medicare information! We are getting questions answered…and Tish accomplishes this in a patient and friendly manner.

1 year ago

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Reply from Boomer Benefits

Janice, we appreciate your review! Thanks for letting Tish assist you with your Medicare options and help answer your questions.

Nov. 27th, 2024

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John Wilson

Miranda C was very helpful in navigating my prescription drug plan. This can be very confusing as well as time consuming. Miranda made it very painless and it was a pleasure working with her. As long as Miranda is at Boomer Benefits. I will continue using them.

1 year ago

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Reply from Boomer Benefits

Thank you, John, for allowing Miranda to assist you with your drug coverage. We're so pleased to hear she could help make the process a bit easier.

Nov. 27th, 2024

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Clark Cofer

I have been a member with Boomer Benefits for over ten years! I have used their mediation serves to settle issues with medicare issues! They are professional, honest and committed to customer service. Most recently Paeton T! Thank you!

1 year ago

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Reply from Boomer Benefits

Thank you, Clark, for sharing your experience with Paeton. We're happy to hear she could be there to assist you recently!

Nov. 27th, 2024

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Robert Benson

Once again I was greatly helped by Paeton T as I navigated changing my prescription drug coverage. In short, I couldn’t have done it without her help. She is patient and knowledgeable, and I am most grateful. She stayed on the phone while my computer misbehaved and navigated me through a long and, to me, complex process.

1 year ago Edited November 26, 2024

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Reply from Boomer Benefits

Robert, we are proud to know Paeton could assist you with your drug coverage and help you navigate this confusing process! Thanks for trusting us to be here to help.

Nov. 27th, 2024

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D. B.

The representative that helped me, Natasha R, was very helpful and courteous. She was prompt and efficient too. She helped me with the claim I needed to submit, and she even submitted it for me. She couldn't have been any more helpful than she was. Excellent service!

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Natasha could assist you and provide you with great customer service. Thank you for taking the time to give us a review!

Nov. 27th, 2024

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Sandra

Boomer Benefits are knowledgeable of the in’s and out’s of everything Medicare. I especially like that my agent, Billy W, made himself available to me for getting questions answered quickly. When I was approved, he notified me on a weekend. He had a calm demeanor in this stressful time for his Medicare customers. Great problem solver

1 year ago

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Reply from Boomer Benefits

We're happy to know Billy could answer your questions and provide you with prompt communication. We appreciate your 5-star rating!

Nov. 27th, 2024

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JANE ROGERS-LILLIE

Been with Boomer Benefits for 2 years and they have been most helpful in us obtaining Part B and Part D plans. Answered all questions quickly and then some. Calvon T was most helpful in providing the best plans for our part D drug coverage for 2025. They are the best!

1 year ago

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Reply from Boomer Benefits

We're glad Calvon could answer your questions and provide you with helpful assistance!

Nov. 22nd, 2024

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Paquita Diaz

Hello...I would like to say how helpful Sarah D was in helping me to select the right health plan for my needs. She was very thorough in explaining each plan and the differences as well as answering any silly question I had. Thank you, Sarah for your help!

1 year ago

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Reply from Boomer Benefits

Thank you for your review! We are happy to know that Sarah could assist you with your plan options and answer your questions.

Nov. 22nd, 2024

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Ron Graft

It was time to review my Plan D and Ben E directed me to a plan that saved me over $30. a month. Been with Boomer for over 5 years now and always very helpful. They return my phone calls with in a day, resolve any issues I may have and make it easy dealing with the government.

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Ron! We're pleased to know that Ben could assist you with finding a cost-effective plan.

Nov. 22nd, 2024

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Doreen Baldridge

I cannot express enough how grateful I am for the extraordinary service and consideration Tish P offered. She walked me through muddy waters and brought clarity and with that confidence in making my final decisions. She was patient and listened with an ear of caring for me, the individual. Thank you so very much Boomer Benefits and Tish ~ Doreen

1 year ago

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Reply from Boomer Benefits

Thank you, Doreen, for your review! We love knowing that Tish could assist you. Your feedback means a lot to you!

Nov. 22nd, 2024

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Brian F

Boomer Benefits has been very helpful in navigating through the myriad of options and choices in health care. Stephanie A. was great to work with, explained everything thoroughly, and did a great job of following up. She made sure to give me all the information needed to make the best choice.

1 year ago

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Reply from Boomer Benefits

Brian, we're glad Stephanie could explain things clearly and provide you with great customer service. We appreciate your review!

Nov. 22nd, 2024

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Stacey Van Laanen

Michelle S did an outstanding job for us in deciphering a $27,000 bill that was not being covered by Medicare or our Medi gap policy. In the end we owed nothing! An enormous amount of our energy was not diverted from my husband’s recovery. Thank you Michelle for your genuine concern for us.

1 year ago

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Reply from Boomer Benefits

Stacey, we're so glad Michele could assist you with a billing issue and help you get that resolved. Thank you so much for trusting us to be here to help.

Nov. 22nd, 2024

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Patricia VanDorn

Boomer Benefits service is supurb! The staff is extremely knowledgeable, friendly, and very accomodating. I have worked with them for several years now and couldn't be happier. I introduced my brother to them this year, and he is thrilled....he will save about $400 a month with the advantage plan they found to meet his needs.

1 year ago

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Reply from Boomer Benefits

Patricia, we love knowing our team could provide you with great customer service! We appreciate your feedback and 5-star rating.

Nov. 22nd, 2024

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Steve Scott

Boomer Benefits did a great job helping me sign up for my Medicare benefits. Gabriel G took the time needed to guide me through. He spent a lot of time on the phone with me and making sure I understood the process. Thanks, Gabriel!!

1 year ago

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Reply from Boomer Benefits

We are happy to hear that Gabriel could assist you and help make the process a bit easier. We appreciate your review and 5-star rating!

Nov. 22nd, 2024

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Joleen Wofford

Such a relief to have this taken care of. All this information in my head is now so much clearer. Bryan M was awesome. Very professional with a friendly sense of humor. Like I told him, there is a special place in heaven for him.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Bryan! We appreciate your review and 5-star rating!

Nov. 15th, 2024

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Mark Bryant

Emily M was a Huge in helping me navigate through some of the questions on the application. She was very patient and answered all of my questions. Even though she was very busy with helping others she would take my calls and guide me in the right direction. I would highly recommend Boober Benefits and Emily M again.

1 year ago

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Reply from Boomer Benefits

Thank you Mark, for your review! We love knowing Emily could be there to help!

Nov. 15th, 2024

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Joe Villarino

Riley M was excellent in helping me find the best Medicare Advantage plan for 2024. My current plan for 2023 was no longer available. Riley gave her highest recommendation, similar to my research, and helped me decide which plan to enroll in. I highly recommend her for all your Medicare needs.

1 year ago

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Reply from Boomer Benefits

Thank you for letting Riley help you find a plan that works for you. We appreciate your recommendation!

Nov. 12th, 2024

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Robin Testa

I have worked with Boomer Benefits for two years now. This year I worked with Andrew O’Donald who was professional, efficient and very patient. He quickly found a plan to fit my needs and got me all set up. I highly recommend Boomer Benefits and Andrew in particular.

1 year ago

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Reply from Boomer Benefits

Robin, thank you for your review! We love knowing that Andrew could provide you with great customer service. Thank you for your recommendation!

Nov. 12th, 2024

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Karen Campanozzi

Boomer benefits rock ! I talked to Melanie Kelly , talk about helpful, kind and so supportive. She went thru everything with me from beginning to end . I appreciate how nice and patient she was . I feel really great about the plan she found for me . I am so grateful for her and this great company !

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Karen! Thank you for sharing your experience with Melanie! Don't hesitate to call if you have any questions or concerns.

Nov. 12th, 2024

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Nancy Lammers

Juliette Templeton has consistently been of great service to me as a customer and as a representative of Boomer Benefits. Juliette has helped me navigate medicare part D for over 2 years and helped me obtain exactly what I need at the best price. Communication with her is outstanding. Thank you very much!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Nancy! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Juliette was in assisting with your Part D. We greatly appreciate the review and will pass it along!

Nov. 12th, 2024

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dick dooley

Contacted Jeff Brooks about changing my prescription plan for 2025. He promptly called back. Found all the information on my meds and suggested a plan that was best for me. So often you call and leave a message and never hear back but Jeff was professional, competent and friendly and answered all questions. You cant go wrong having Jeff help you

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback! We’re happy Jeff was there to help! We will pass along the kind words!

Nov. 12th, 2024

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Belinda Herndon

Sarah was extremely knowledgeable & helpful finding the right insurance for my husband. So much so that I set an appointment up with her concerning insurance for myself. Again she was extremely knowledgeable, helpful & explained everything we needed to know.

1 year ago

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Reply from Boomer Benefits

Belinda, it is wonderful knowing Sarah could provide you with helpful customer service and help your husband find a plan. We look forward to being able to assist you as well! Thank you for letting us be here to help.

Nov. 7th, 2024

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Nita Lanier

Searching for new plans can be overwhelming to say the least. Risheena White from Boomer Benefits is so helpful, professional and knowledgeable. She is such a pleasure to work with and makes things so easy. She gave me some great choices of plans to choose from so I could make the best decision for me.

1 year ago Edited November 20, 2025

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Reply from Boomer Benefits

We are pleased to hear that Risheena could assist you with finding a new plan that works for your healthcare needs and budget!

Nov. 7th, 2024

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Denise Watson

I had questions about cataract surgery and Alexis P. answered each one. Alexis was extremely knowledgeable, personable, and answered all of my questions and addressed any concerns I had. She personifies the Boomer Benefits culture and response I have come to expect. They are first class each time. Thanks, Alexis!

1 year ago

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Reply from Boomer Benefits

Denise, it is great to hear that Alexis could help address your questions. Thank you for allowing us to be here to help with your Medicare needs, it means a lot to us!

Nov. 7th, 2024

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John Bickley

Originally coming from the UK we had no idea about the US Medicare system. Boomer Benefits provided invaluable guidance in selecting the right supplemental plan for us. Andrew O had infinite patience sorting through drug plans to get us just what we need. We highly recommend them!

1 year ago

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Reply from Boomer Benefits

Thank you, John, for trusting us to help! We are happy to know that Andrew could assist you and get you what you need. We appreciate your recommendation!

Nov. 5th, 2024

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J L Allen

5 STAR Kudos to Darius B. at Boomer Benefis for assisting me change my Medicare part D plan for the coming year! He is easy to work with, understanding, and very helpful. He knows his job well and does it well. Thank you Darius again !

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and experience with Darius! We're so glad he could assist you with your Part D.

Nov. 1st, 2024

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Mom's Truck Parts Warehouse

I highly recommend this company. I feel like I won a pot of gold when I got Darla F. to assist me in signing up! I feel she got me the best plan, made sure my doctors were in network, explained everything to me and then some! Definately call this group!

1 year ago

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Reply from Boomer Benefits

Thank you for your recommendation! We love knowing Darla could assist you with your plan options. We greatly appreciate your feedback!

Oct. 31st, 2024

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Warren Bost

Extremely knowledgeable about the arcane rules of Medicare. Representative Sarah K. answered all my questions in an unhurried, pleasant, and professional manner. Her knowledge about Medicare was obviously deep and thorough as evidenced by her thoughtful answers and guidance. I am very happy I contacted Boomer for help.

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Warren. We are pleased to know that Sarah could answer your questions and provide you with great customer service., Thank you for your 5-star rating and for allowing us to help!

Oct. 31st, 2024

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J. K. Faber

My wife found Boomer Benefits (BB) as I was getting ready to retire in 2020. BB agent have been very helpful each year as we consider whether to hold ‘em or fold ‘em each year during open enrollment and this year’s agent, Riley M. is no exception. Courteous, cheerful and knowledgeable she was what we’ve come to expect from BB. Thanks.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Riley to help you on your Medicare journey. We greatly appreciate your review and feedback!

Oct. 31st, 2024

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Joseph Abbatello

I have used Boomer Benefits to help my medicare decisions much easier, I want to point out Alexis P. who went out of her way to walk me through and get me a refund for medical expenses I paid in advance. The whole team has been helpful, saved me money and maid the pain in the butt Medicare rules intelligible for us seniors. Thank You

1 year ago

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Reply from Boomer Benefits

Thank you, Joseph, for sharing your experience with Alexis! We are proud to know she could provide you with such great customer service!

Oct. 31st, 2024

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Maria Donovan

A sincere thank you to Michelle W. for the help and guidance provided in this year's Open Enrollment. With t experienced and knowledgeable agents like you at Boomer Benefits, these decisions are less stressful. It's nice to know I am in very good hands. Many thanks.

1 year ago

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Reply from Boomer Benefits

Thanks for allowing Michelle to assist you during this open enrollment period! We appreciate your 5-star rating and review, Maria!

Oct. 31st, 2024

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edson takei

Boomer Benefit was recommended by my financial adviser as I got to 65 year old. I was concerned if you make mistake on sign up, there was a "permanent penalty".. Jacob C. guided to part B Supplemental plan and Claire H. guided to part D, giving detailed instructions to signing up with confidence. Thank you Claire H. and Jacob C.

1 year ago

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Reply from Boomer Benefits

We're so glad Jacob and Claire could help! Thank you for trusting us to be here to help with your Medicare needs.

Oct. 31st, 2024

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Laura Koenig

My thanks to Malaquia B. of Boomer Benefits/ Medicare Q&A for her amazing prompt, professional, cordial help this crazy season! I have the information needed to make an informed decision for spouse and self. I have already recommended Boomer Benefits to family and friends. Thank you!

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Laura! We are pleased to hear how helpful Malaquia could be! Thank you so much for your recommendations, they mean so much!

Oct. 29th, 2024

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Sharon B.

I really love working with Boomers to find a good plan for me. I want to personally thank Lisa C for her help this year. She is excellent to work with. I love having someone who can help me choose. I always recommend Boomers Benefits!

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Sharon. It is wonderful to know Lisa could assist you. We appreciate your recommendation very much!

Oct. 29th, 2024

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Maria Luchie P Gueco

My wife and I have used Boomer Benefits to assist us in applying for a medigap and prescription drug plan. In both instances Anthony S. has been very helpful in answering our questions and addressing our needs. He is a consummate professional!

1 year ago

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Reply from Boomer Benefits

Thank you, Maria, for allowing Anthony to help you and answer your questions! We appreciate your review very much!

Oct. 21st, 2024

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Carole Rice

I had a very good experience with Andrew E. with Boomer Benefits. He was very knowledgeable and helpful with the information he gave .He picked a plan that seems to be very similar to the plan I have now. A plan I will lose at the end of the year. He explained things very well and was very patient with this old lady!

1 year ago

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Reply from Boomer Benefits

Carole, we appreciate you taking the time to give us a review and 5-star rating! We're glad Andrew could be there to assist with your plan options and explain things clearly!

Oct. 18th, 2024

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Laura Gilbert

Just got off the phone with Bryan M. and I have to say it was a very simple & easy experience! Thank you so much with putting me at ease & explaining any questions I had regarding my first time receiving Medicare insurance. Laura G.

1 year ago

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Reply from Boomer Benefits

Thank you so much for your review, Laura! We love knowing Bryan could answer your questions and provide such helpful customer service!

Oct. 18th, 2024

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cyd sterling

Craig B. helped me handle a situation with my prescription drug plan that I never would have had the patience to handle myself. He finally connected with someone who helped us after hours of dealing with people who couldn't answer our questions. I just couldn't wade through all this without Craig and Boomer Benefits. Cyd S.

1 year ago

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Reply from Boomer Benefits

It is great to hear that Craig could assist with your prescription plan and connect you with someone to help answer your questions. We are happy to be here and assist with these things!

Oct. 18th, 2024

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Mike Hodenfield

Kelly D. was my representative with Boomer Benefits. She made everything so easy and understandable! After making it so simple to get signed up for something that I just didn't want to spend hours to study to make decisions, I cannot say anything other than to give out a big Thank You to Kelly and Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Mike! We're proud to know Kelly could assist you and help make the process easier!

Oct. 18th, 2024

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Nancy C

This is the first time I have needed assistance with a bill from a provider. Jasmine D. handled it in a professional and timely manner. I have not received this kind of customer service in years dealing with business and personal customer service.

1 year ago

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Reply from Boomer Benefits

Thank you for your feedback and 5-star rating, Nancy! We're so glad Jasmine could help you with a billing issue. We appreciate you trusting us to be here to help you!

Oct. 18th, 2024

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Robert

I was very satisfied with the assistance from Tina K. of Boomer Benefits. She was extremely helpful and knowledgeable and patient in helping me customize the best option for me. I would suggest to anyone reading this to ask for Tina to help you navigate through the Medicare supplement decisions. Robert B.

1 year ago Edited October 10, 2024

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Reply from Boomer Benefits

Thank you, Robert, for taking the time to share your feedback and experience with Tina! It is wonderful to know she could assist you with your Medicare plan options and help you navigate this journey of yours! We greatly appreciate your 5-star rating!

Oct. 11th, 2024

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Denise Incorvia

Once again, we received excellent assistance from the customer service department in helping us to file claims to get reimbursed for some medical expenses. Jasmine D, was very responsive to our inquiries and kept us apprised of the status of the claims. We appreciate her assistance.

1 year ago

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Reply from Boomer Benefits

Thank you, Denise, for your 5-star rating and review! We're glad Jasmine could assist you with a claim issue and help you get that resolved! Thank you for trusting us to help.

Oct. 11th, 2024

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Deb Hayden

We can't say enough about Boomer Benefits and the help they have provided to us in finding a health supplement, Part D, and dental coverage now that I'll be turning 65. Thank you, Bill W. and Veronica E., for your expertise in the insurance industry. You really simplified the process for me!

1 year ago

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Reply from Boomer Benefits

Deb, it is so nice to know that both Bill and Veronica could assist you with your plan options and help make the process a bit easier. Thank you very much for your review!

Oct. 11th, 2024