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8.5

Overall Score

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John F Des Plaines, IL

I am new to Medicare and it is cOnfuSing. I did a lot of research on the web, watched many videos and finally got a fair understanding of it. There are Part A and B, Medigap A, B, C, D, … X, Y and Z plus Medicare Advantage, and more and still more. I kind of knew what direction I was going when I called Boomer Benefits but wanted to get a handle on the why my direction was right for me. I spoke with Trey D. and he was great. We spent a great deal of time talking about what I needed from these Medicare plans, he explained the ins and outs of the Supplement and Advantage plans, how they worked and compared and many things in between. He was very patient with me and answered all my questions even those questions which I knew the answer but just wanted confirmation and validation that he knew what he was talking about. I did say Trey was GREAT!!! I previously spoke with another Medicare agency and they pushed just one insurance company and only Medigap plans plus gave no justification why that company or that plan was the best for me. I just had to take the agent’s word for it, no facts about the insurance company history, no rate history, no comparison points just this is the policy they recommend for me, had only general answers to my questions and pushed me to sign up now. They also offered no help selecting a Prescription Drug plan except for directing me to their website to enroll myself. Until I called Boomer Benefits and met Troy I thought I was doomed to commit to a Medicare plan without really having that comfort feel of why the one I selected was the best for me. I finally selected a Type G Supplement plan and hope to stay healthy so I rarely get to use it.

4 years ago

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Reply from Boomer Benefits

John, that is a wonderful review! We greatly appreciate you taking the time to share your feedback and experience. Trey is such an asset to our team and we are pleased to know he was able to help every step of the way and answer all your questions. There are many options out there, but we're happy to hear our team could help you find the right plan for you. We will share your kind words. Thank you!

Mar. 18th, 2021

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PR Joss Chapel Hill, NC

This is a great company to work with in learning about medicare benefits and getting through all of the decision-making steps. I was assigned to Kierah G. for assistance with understanding and selecting plans along with required timing. Kierah made it much easier for me than it would have been working with a provider directly. Another great feature to Boomer Benefits is their Facebook Page. The information you can get from other Boomer members and non-members through ongoing Q&A is like having a committee working out all of the unknowns and letting you know what to expect. Wish I could by my car & auto insurance from Boomer Benefits as well!

4 years ago

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Reply from Boomer Benefits

That is so wonderful to hear! We are thrilled to know Kierah was of great assistance with finding you a plan and that our Facebook group has been beneficial as well. We will pass along these kind words to our team. Thank you for sharing!

Mar. 18th, 2021

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Scott Malouche Greer, SC

I have been using Boomer benefits now for two years and I'm very satisfied with the level of service they have given me. Their knowledge about this subject is outstanding and it allows me the Peace of mind to know I am getting good value for the money I'm spending. A special shout out to Rachel who always answers the phone and is very professional and my service representative Taryn who is again very knowledgeable and always has an answer for my questions.I would recommend this service to anybody looking for peace of mind when it comes to Medicare and the supplemental insurance's offered on the open market.

4 years ago

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Reply from Boomer Benefits

Scott, thank you for being a loyal Boomer Benefits client. We are thankful to have a team player like Rachel on our team, we will pass your kind feedback along!

Mar. 8th, 2021

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PATRICIA DOOTY

Knowledgeable about plans. Friendly she did not rush me. Her name is Sarah and she was easy to talk to.

2 months ago

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Reply from Boomer Benefits

Patricia, we’re delighted to hear Sarah made everything so easy and simple! Thank you for the wonderful feedback!

Nov. 28th, 2025

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David Henderson

Kevin was the very best at walking us through and explaining the entire Medicare process when we had questions, absolutely awesome experience.

3 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, David! We're so happy to know Kevin could get you everything you needed and answer all your questions! We greatly appreciate your review.

Sep. 22nd, 2025

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Joanne Cole

Ruth O was fantastic helping to straighten out my coverage from my labs. She saved us hundreds of dollars. Highly recommend!!

3 months ago

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Reply from Boomer Benefits

We are pleased to hear that Ruth could assist you. Thank you so much for your recommendation; we truly appreciate it!

Sep. 22nd, 2025

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Geoff Bodeau

I had a good experience getting travel health insurance through Boomer Benefits. I worked with Josie and she was great! I would use them again!

3 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Geoff! Thank you for sharing your experience with Josie!

Sep. 12th, 2025

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Ravi Menon

I have been with Boomer Benefits since 2021. I recently switched my Medigap Plan G with the help of Allie T. She was very informative and timely with her responses.

4 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ravi! We’re so happy Allie was able to help you find a new plan!

Aug. 18th, 2025

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Reba Duckworth

Ruth OeOerman, did great getting my billing issue straightened out. . I appreciate Ruth so much. I’ll need BB service again during open enrollment.

4 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Reba! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 11th, 2025

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Cynthia

Natasha R helped me understand more thoroughly about deductibles and where to find the needed information before I pay outstanding balances blindly. Thank you, Natasha!

5 months ago

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Reply from Boomer Benefits

Cynthia, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review!

Jul. 23rd, 2025

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ronstewart77@sbcglobal.net

Glad I have Boomer Benefits in my corner to help me navigate these important decisions on my healthcare! Jeff was easy to communicate with and made the process of changing providers smooth and easy

5 months ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

Jun. 25th, 2025

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Dennis McLaughlin

Emily Morales did a great job with getting me a proposed contract with Banker’s. She asked a lot of questions and answered all the questions that I had. She was a delight to work with. Dennis McLaughlin

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Dennis! We're so happy to know Emily could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 20th, 2025

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Patricia Cook

Kailey Hale was very helpful in canceling the dental writer on Ricky's medicare, through United Healthcare. She even called them and got a confirmation number to verify that they were canceling!!

6 months ago

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Jun. 20th, 2025

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Diane T.

I worked with Casey H. She was phenomenal! Casey answered all the questions I had very thoroughly. Calling Boomer Benefits was probably one of the best decisions I have made in quite a while.

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Diane! Thank you for sharing your experience with Casey!

Jun. 18th, 2025

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Bud Boatwright

BEST agent at Boomer Benefits! Angie K!!!! No question is too small or too detailed. She always gets to the bottom of our issues! Best thing we ever did was stumble on Boomer Benefits and of course Angie!

6 months ago

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Reply from Boomer Benefits

So happy to hear that, Angie! We’ll pass along the kind words!

Jun. 18th, 2025

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Maureen Tilley

Wendy H is great! She was extremely helpful when I applied to my medicare plan D. I have been very pleased with Boomer Benefits. They took the stress out of applying for Medicare. Thank you!

6 months ago

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Reply from Boomer Benefits

We are happy to know Wendy could be helpful. Thanks so much for your review!

Jun. 18th, 2025

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Kathy Gahagan

Leeann with Boomer Benefits went out of her way to make sure that an element of my insurance was fixed. I couldn’t have done it without her. She was great and I’m so glad I chose to get insurance using their services.

6 months ago

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Reply from Boomer Benefits

Kathy, we are pleased to hear that LeAnn could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 18th, 2025

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Michelle Metzger

I signed up with Boomer Benefits this year. Kelly Davis and Laura Gutierrez are excellent agents. They take time to respond to all my questions in a friendly and courteous way.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Kelly and Laura could assist you. Thank you so much for your review!

Jun. 13th, 2025

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Scott G

I've been working with Sydney V. on a claim issue. She has been great and never gave up (even when I did). I couldn't be more pleased with her efforts and that of Boomer Benefits.

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Scott! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 13th, 2025

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Jerry Collins

LeAnn R assisted me in finding a good Chiropractor in the area, I got in right away and it feels so much better. LeAnn did a great job for me, and followed up on everything. Thank you, Gerald C

6 months ago

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Reply from Boomer Benefits

We are happy to know LeAnn could be helpful. Thanks so much for your review!

Jun. 13th, 2025

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Marsheila Shelton

I loved the help I received. The person I worked with was very knowledgeable and helpful. She explained everything in terms I could understand. Answered all of my questions. Thanks Tina.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Marsheila! We're so happy to know Tina could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 6th, 2025

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Thelma Huttunen

Julia P is very knowledgeable and professional to talk to. Very patient in explaining and answering my questions. She sounds like she really like what she does. Easy to talk to. Shes an asset to the company.

6 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 6th, 2025

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Dorothy Annette

Boomer Benefits is consistently great to work with. Vivian N worked diligently to follow up with care and made sure all my concerns were addressed. Professional and knowledgeable, Boomer Benefits makes things easy!

6 months ago

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Reply from Boomer Benefits

We are happy to know Vivian could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Melanie Pager

I love Boomer Benefits! They are a wealth of information and specific help when needed. Jasmine D has been a great help to me as she has persevered for a year to resolve my issue. Thank you!!

6 months ago

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Reply from Boomer Benefits

Melanie, we are pleased to hear that Jasmine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 23rd, 2025

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Michelle Jacobs

Kelly D was very helpful, she answered all my questions about supplement policies and found the perfect one for my needs! I would highly recommend Kelly at Boomer Benefits for ALL your Medicare questions! Thank you Kelly!!

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Michelle! We're so happy to know Kelly could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Wayne Gatliff

Jacob C was a blessing for us. He explained our best options, provided valuable insight, and helped us navigate the world of Medicare Advantage. Boomer Benefits and Jacob made the process understandable and manageable.

6 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Wayne! Thank you for sharing your experience with Jacob!

May. 23rd, 2025

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Toni Shaffer

Service was outstanding in facilitating our applications for applying for CIGNA health benefits! Very professional and courteous. Very knowledgeable responding to any questions. Overall good experience. Thank you, Asia J-R

7 months ago

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Reply from Boomer Benefits

We are happy to know Asia could be helpful. Thanks so much for your review!

May. 5th, 2025

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Bill Loelius

Emily M provided outstanding service investigating and following up multiple times with my insurer to confirm my payments were received and reimbursed after the doctor mistakenly submitted a claim. Amazing Service!

7 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Emily. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

May. 5th, 2025

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Jane

All of the customer service reps are dedicated to finding you the best plans. My most recent experience with Rhiannon was terrific -- she responded to my query very quickly. Always a great experience working with them

7 months ago

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Reply from Boomer Benefits

We are happy to know Rhiannon could be helpful. Thanks so much for your review!

May. 5th, 2025

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David Potts

I’ve worked with several people at Boomer Benefits. They’ve been extremely helpful. Lately I worked with Ruth Oekerman, who helped me navigate Medicare issues. She was great!

8 months ago

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Reply from Boomer Benefits

We are happy to know Ruth could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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william nixon

Emily M She was exceptionally good at helping me resolve my problem and she gave good advice, friendly good customer service, I would recommend her and her group. William C Nixon

8 months ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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brenda warkow

Ashlee M was extremely helpful and explained Medicare and Medigap options to me. She answered all my questions and made the entire process of signing up extremely easy! Thank you!!!

8 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Brenda! Thanks for sharing your experience with Ashlee!

Apr. 16th, 2025

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Teresa Studstill

Amy Evans was wonderful and got our answers quickly! I was stressed out and got no answers on my claim. Amy swooped in and handed everything as soon as she had all the info she needed from us. I can’t thank her enough

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Teresa! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 7th, 2025

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Rocky Roads

Boomer took on the responsibility of ensuring that my wife's surgery was completely covered by our Supplement insurance company. All parties were not given the information by the hospital staff and were were billing us directly. Thank you to Jasmine who diligently tracked this all down and made sure every one was paid.

8 months ago

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Reply from Boomer Benefits

That's wonderful to hear! Thanks so much for sharing your experience with Jasmine!

Mar. 24th, 2025

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D Yates

I have used Boomer Benefits 5 years ago. All of them have been extremely professional and knowledgeable. This past week I wanted to change my Plan G as the original carrier had gone up. Rachael W immediately put me with another group and saved me over $100 a month. She was very efficient and so nice!

8 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing!

Mar. 21st, 2025

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Ella Pokryshevskaya

My husband and I just signed up for a supplement plan with Billy W and he was great. He was very helpful in explaining all of our options regarding Medicare and supplement plans. We were grateful to Billy for helping my husband and I make our decision. We love Boomer Benefits.

9 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ella! We’re so happy Billy was able to help you both find a plan!

Mar. 21st, 2025

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Chris

Jasmine D has been working on my unpaid claims for months! Due to her guidance and persistance, the claims were finally paid. She has great follow up and is a great advocate. I highly recommend Boomer Benefits. They have the best staff!

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 19th, 2025

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Jack

Derar Friends, I just want to take a moment to say how greatful I am to Boomer Benifits especially Andrew L for helping me navigate through the difficulties of setting up my benefits. Andrew did it all and saved me hundreds of dollars a month. Thank you Sir I really appreciate you.

9 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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David Rinehart

I had a question about a bill I had received and Michele from Boomer Benefits was most helpful in resolving the issue. She asked me a couple of questions and said she would get back to me, which she did within a few days! She had a clear explanation of the situation and answered all my questions. Excellent service!

9 months ago

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Reply from Boomer Benefits

David, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thank you for sharing your experience with Michele!

Mar. 11th, 2025

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Carol Martindale

We were introduced to Boomer Benefits three years ago when my husband retired, and have been very pleased with everyone we have worked with along the way. Recently, I, too have utilized their services. Emily M. has been very helpful regarding a Part D issue, and following up with me to get it resolved. Carol M.

9 months ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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R Hense

I cannot recommend Boomer Benefits enough! Any representative that I have spoken with in the last two years has always been so helpful. Natasha R has been my go to lately and she responds to emails quickly and explains things clearly. I never hesitate to contact her if I have any questions .

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents! Thanks so much for your review!

Mar. 7th, 2025

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M Villarrubia

Michelle W was a great help to me and my wife in reassess ing our Medicare Supplemental Insurance. She quickly sent us the information we needed to make our decisions. She listened well, was quite knowledgeable, and answered well the questions we had. Once again, Boomer Benefits has provided us a great service. Highly recommended!

9 months ago

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Reply from Boomer Benefits

We are pleased to hear that Michelle could assist you! Thanks so much for your recommendation, we truly appreciate it!

Mar. 7th, 2025

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Christine Dye

I worked with Lisa C and had a very good experience. She helped me find a less expensive plan and go through underwriting. She was very professional and answered all my (numerous) questions in a timely manner. I'd be happy to work with Lisa again in the future!

9 months ago Edited March 10, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa!

Mar. 7th, 2025

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Cindy Bentley

I was having another bad day concerning my Healthcare coverage, when I got a phone call from Madi. She helped me transition from a bad experience to a different company. Through our call, Madi got me a way better plan with a nationally recognized company. Plus, she was a wonderful person.

9 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Cindy! Thank you for sharing your experience with Madi!

Feb. 28th, 2025

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RHoch

so appreciative of the high quality service I received from Stephen Arellano, He is very efficient, very easy to listen to and understand. very polite, He is definitely an asset to your company! Thank him again for his help in getting me signed up for a new supplemental plan! Robert H

9 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 28th, 2025

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Denise Belyavsky

Shout out to Rachael W, my rep at Boomer Benefits. She helped me sort out a very annoying Medicare processing issue and then followed up with my Supplement plan to me a credit due to the aforementioned issue. She provides top notch customer service! Excellent!

9 months ago Edited July 16, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Allison!

Feb. 26th, 2025

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Colleen McKenna-Shaw

Boomer Benefits is a great company who knows how to help anyone navigate through the Medicare enrollment process and determine the most suitable plan for them. Bree was our assigned agent who was extremely helpful and responsive. I highly recommend them!

9 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 26th, 2025

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Stewart Garelick

My wife and I were getting the run around by our Medicare company regarding sizeable reimbursements for our exercise machines, and Boomer Benefits agent Ruth O helped us through every step of getting our reimbursements. What an angel! We’re so grateful!

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Stewart! We’re so happy to know Ruth could resolve that problem and get everything sorted out. Thanks so much for sharing!

Feb. 20th, 2025

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Linda Kotalik

I worked with Harli J and can only say that she's a pleasant person who knows how to navigate and communicate with clients and insurance companies. She really went out her her way with updates and call for me to get my best plan for me in my area. Very grateful for her help.

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Linda! Thank you for sharing your experience with Harli!

Feb. 20th, 2025

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Deborah McCarty

Larry W patiently walked me through the confusing process of signing up for Medicare benefits. Explained it all to my understanding and assured me that he would be avaliable in the future when needed. He made a daunting task a lot lighter. Thank you

10 months ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Larry! Don’t hesitate to give us a call in the future!

Feb. 17th, 2025