MobileHelp Micro - MobileHelp Logo

MobileHelp Micro - MobileHelp

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LAST UPDATED: July 29th, 2022

Summary

The MobileHelp Micro features sleek housing with a modern and stylish color. The micro has multi-mode location accuracy GPS so you can wear your device anywhere. You can test the device anytime with its automated test button.

Micro comes with a detachable lanyard, is water resistant, and weighs only 52 grams. The micro has voice guidance and a high-quality audio speaker. With quick wireless data transmission compatible with AT&T and LTE Network, you can quickly get the help you need no matter where you are.

Equipment Warranty

MobileHelp has a Connect Premium program for $5 per month. Frequently, customers pay upwards of $300 for replacing lost, stolen, or damaged equipment. With Connect Premium, you could pay nothing (or just a small deductible where applicable).

MobileHelp also offers a price guarantee. Customers will be locked into the standard retail rate of the plan for two years from the start date of the Connect Premium Service.*

*Promotional rates are not included in the Price Guarantee. Price lock will expire after two years from initial start date of the Connect Premium service.

Cancellation Policy

MobileHelp Micro has a 30-day risk-free trial. During the 30-day risk-free trial, a full refund will be issued if the equipment is returned within the first 30 days. There are also no cancellation fees — even after 30 days — as long as you return the equipment to MobileHelp. 

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Star Rating

4.9

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10 Reviews

Review Breakdown

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90%

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10%

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Sean Farrell Utica, NY

I bought the MobileHelp Micro System with Fall Detection about four weeks ago when my mother was discharged from a short-term rehab center for injuries sustained in a fall. She had originally balked at the price and had already delayed looking into this herself. On March 31, after she was home for a week, I did some research, and made the decision to buy. It arrived very quickly - the next day! And setup was so easy that I almost thought we had missed a step. The battery did not hold a charge as long as the booklet said, but I got her into a routine of charging it daily while she was seated watching tv. She had become more mobile as weeks progressed and we thought we were in the clear. Yesterday morning, I had spoken with her at 8:24, at 8:47 I received an alert that a fall was detected. I phoned her repeatedly - no answer. I left work and started driving to her place. At 8:54 a rep called me to tell me they received an alert and they made contact but she was non-communicative. The paramedics were on the way. I got there just a few minutes later. She was in the middle of a stroke and she was brought to the hospital. This all took place so fast and so expediently, that I am sure it saved her life. I never imagined that this device would pay for itself over the year, let alone in just a matter of weeks. I am advising my friends with aging parents to look into this system! Thank you!

7 months ago

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Marquitta J. Kerr Spokane, WA

I am very new to this service and have hit the call button a couple of times by mistake. It was answered immediately with kindness, patience and understanding. A very good learning experience.

5 months ago

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Mary Diebel Sparks, NV

They had good prices to begin with. Not add-ons like other companies. Everyone has been very helpful and knowledgeable.

5 months ago

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Harriet Vincent Downsville, LA

The Micro Mini is very nice. It is very sensitive to falls. I appreciate that if I would fall, Help is on the way immediately.

5 months ago

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Launa Boulanger Portland, OR

It's so easy to use and I don't have to think about it, it's just an extension of me

5 months ago

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Robert Horwitz Chicago, IL

Excellent support and quick response on calls including false alarms

5 months ago

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Cheryl Althouse Lebanon, PA

Always check to see if we truly need help when the button goes off

5 months ago

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Don Albuquerque, NM

Very friendly. Easy to deal with. I have the micro so simple.

5 months ago

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Rebecca Woodard Harper Woods, MI

They contact you immediately when you hit the button

5 months ago

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Lori Stokes Friday Harbor, WA

I have the new Micro, and like it a lot. I wanted something relatively light and small that I could take with me anywhere, and this fits my needs.

1 year ago