Kanega Watch - UnaliWear

Summary

The Kanega Watch has built-in fall detection and is designed to be worn everywhere (bed, shower, out shopping, visiting family, etc.). The watch uniquely connects to both WiFi and cellular (for the best coverage) and never needs to be removed to charge — so you can truly be protected 24/7. To get help, simply use your voice or the watch’s alert button or automatically via the watch’s fall detection functionality. 

Any of those will immediately connect you to a 24/7 emergency response operator based in the United States with a TMA 5-Diamond and UL certification. The operator will seek to speak to you through your watch. If you are unresponsive, they can contact your emergency contacts as well as dispatch emergency services to your GPS location. 

Customers are charged a one-time fee upfront along with monthly charges to cover monitoring and cellular service. The cost of the Kanega Watch is more expensive than others on the market; however, the watch’s unique fall detection, voice activation, continuous wearing and multiple connectivity features rationalize the increased expense for many wearers – particularly those turned off by neck pendants that can be more stigmatizing

Equipment Warranty

The Kanega Watch includes an equipment warranty for one year. If a hardware defect arises and a valid claim is received within the Warranty Period, UnaliWear will, at its option, sole discretion and to the extent permitted by law, either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the property of UnaliWear.

Parts provided by UnaliWear in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. Products repaired or replaced under warranty are covered only for the remaining balance of the original purchase warranty period. Product repair or replacement in no way extends the original equipment warranty. If it is determined that a refund is warranted, said refund will only be transacted upon UnaliWear’s receipt of the item. When a refund is given, the product for which the refund is provided becomes UnaliWear’s property.

Cancellation Policy

All purchases include a 30-day risk-free trial. That means if you are not satisfied with the product within the first 30 days of purchase, you can return the watch for a full refund. Risk-free trials show that the company believes in its product quality and value. 

None of the plans include a contract. You can cancel at any time for a prorated refund of all the unused months paid upfront; by simply returning the equipment back to UnaliWear in good condition. The initial set-up fee is not refundable after the 30 days have passed.