Kanega Watch - UnaliWear Logo

Kanega Watch - UnaliWear

star star star star star
LAST UPDATED: July 29th, 2022

Summary

The Kanega Watch has built-in fall detection and is designed to be worn everywhere (bed, shower, out shopping, visiting family, etc.). The watch uniquely connects to both WiFi and cellular (for the best coverage) and never needs to be removed to charge — so you can truly be protected 24/7. To get help, simply use your voice or the watch’s alert button or automatically via the watch’s fall detection functionality. 

Any of those will immediately connect you to a 24/7 emergency response operator based in the United States with a TMA 5-Diamond and UL certification. The operator will seek to speak to you through your watch. If you are unresponsive, they can contact your emergency contacts as well as dispatch emergency services to your GPS location. 

Customers are charged a one-time fee upfront along with monthly charges to cover monitoring and cellular service. The cost of the Kanega Watch is more expensive than others on the market; however, the watch’s unique fall detection, voice activation, continuous wearing and multiple connectivity features rationalize the increased expense for many wearers – particularly those turned off by neck pendants that can be more stigmatizing

Equipment Warranty

The Kanega Watch includes an equipment warranty for one year. If a hardware defect arises and a valid claim is received within the Warranty Period, UnaliWear will, at its option, sole discretion and to the extent permitted by law, either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the property of UnaliWear.

Parts provided by UnaliWear in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. Products repaired or replaced under warranty are covered only for the remaining balance of the original purchase warranty period. Product repair or replacement in no way extends the original equipment warranty. If it is determined that a refund is warranted, said refund will only be transacted upon UnaliWear’s receipt of the item. When a refund is given, the product for which the refund is provided becomes UnaliWear’s property.

Cancellation Policy

All purchases include a 30-day risk-free trial. That means if you are not satisfied with the product within the first 30 days of purchase, you can return the watch for a full refund. Risk-free trials show that the company believes in its product quality and value. 

None of the plans include a contract. You can cancel at any time for a prorated refund of all the unused months paid upfront; by simply returning the equipment back to UnaliWear in good condition. The initial set-up fee is not refundable after the 30 days have passed. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

5.0

star star star star star

10 Reviews

Review Breakdown

5 grade

100%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Katherine Borghardt

I researched all other medical alert companies' products and was dissatisfied with all of them, primarily because of the fact that they were all pendant-type devices. They also did not have the capabilities that the UnaliWear does, when it comes to communication options. UnaliWear is far superior to any other device on the market, in my opinion. I want to wear only UnaliWear on my wrist, and no other brand. That being said, I have had a fairly numerous amount of problems with my devices from the beginning, less than a year ago. The problems have been with the batteries, which are expensive when you have to replace them numerous times because they break or will not hold a charge. The company has graciously replaced them for me, at their expense, not mine. I have also had to have the entire device replaced a few times because of defects in the device that caused it to malfunction. This however, was also replaced at the company's expense, not mine. The customer service is beyond excellent! I am most satisfied with the prompt & reliable way they respond to each & every discrepancy I have noted. Having this device is a huge stress reliever for not only myself but my family...thank you, UnaliWear!

4 months ago

star star star star star

Jeff Dallas, TX

Once you spend a few minutes with the Kanega watch, it’s immediately clear how much time and effort creator Jean B invested into perfecting every aspect of the design. My mom refused to wear a pendant and this watch is a beautiful piece of tech that she is proud to display and discuss with friends. It’s also the only watch, with fall detection, that doesn’t ever need to be removed from the wrist to be charged. The genius of this design feature is likely lost on most potential users. As proof, my mother’s friend recently suffered a serious fall, during the night, while on her way to the bathroom. Unfortunately, her smart watch was off her wrist and left in the charger on her nightstand. She was left helpless, on the floor, for over 24 hours before her worried family came to check on her. Clearly, in order to guarantee the safety and protection of a loved one, at all times, their medical alert device can never be removed. Again, the only medical alert device that meets this standard is the Kanega watch. There simply is no competition. Regarding fall detection, we put the Kanega watch to the test and, after customer service remotely adjusted the sensitivity, it works as advertised and alerts to suspected falls. Other pendants and watches require buttons to be pushed or held for a number of seconds to send a call for help. For seniors with limited dexterity, this is a challenge even in the best of circumstances when they’re not panicked or in the midst of an emergency. The Kanega watch is voice activated and, if assistance is ever needed, my mother simply asks for help and knows that a UnaliWear representative will respond and either contact me or send emergency services. Because of this feature, my mom regularly comments on how safe she feels wearing the Kanega watch and is never alone. You can’t put a price on this level of protection and security.

5 months ago

Kanega Watch - UnaliWear Logo

Reply from Kanega Watch - UnaliWear

Thank you for such a thoughtful and wonderful review. All the best to you and your Mom and stay well and safe.

Jul. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Clark Maryville, MO

Have experienced problems with product breakage, but service has been excellent. Malfunctioning batteries were immediately replaced as was the watch itself when it broke.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carol Lindeman

The "watch" is everything the company says it is. It is very sensitive, easy to use. I have already recommended it to a friend.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joy Boudreau/Madge Crain Telford, TN

The details! Wearable ALL the time. Efficient call center. Home and away from home monitoring. Wonderful customer service!

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Darrell Grose Cartersville, GA

It works the way it's claimed. If not customer service is on top of the problem pretty quickly after being called upon

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jack Kirkland

It's more useful and comfortable than having something hanging around my neck!!

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anne Kerbyson

The watch is great, always accurate and is fashionable to wear.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Beth Ghiradella on behalf of Robert Ghiradella

Excellent product & great customer service

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John DiFrancesco Peekskill, NY

Great watch and greater customer service

4 months ago