Since the first Sleep Number store opened in 1987 under the name Select Comfort, the company has transformed the mattress industry with the idea that "one size does not fit all" when it comes to sleep. Their Sleep Number adjustable air mattresses use an air pressure setting to adjust the level of support on each side of the bed. This way, if you need more or less support due to your weight, sleep position or pain, you can adjust the bed’s firmness, so that both you and your partner get a good night's sleep on a comfortable mattress set for your individual needs.

They currently offer 8 different Queen size options ranging in price from $999-$5,099. There are a few types of mattresses available, but all of them are Smart Beds with Responsive Air technology that can automatically adjust while you are sleeping to make sure you get deep, restful sleep.

They also use a system called Sleep IQ to track each night’s sleep quality. Sensors inside the bed measure your breathing, heart rate, and movement to provide insight into what you need to get a better night's sleep. Results and info are viewable online or via a mobile app. You can also control your bed with the SleepIQ mobile app or the special remote.

Here is a breakdown of the current options:

  • The Classic series includes the two lowest-priced options and a choice between a 2 or 3-inch gel-infused foam comfort layer.
  • The mid-range Performance series has two options and includes either a 4-inch Dynatex and Ergonomex comfort layer or a 5-inch Coolgenex comfort layer and an Ergonomex support layer to help support your pressure points. The different combinations help provide varying levels of pressure relief and support.
  • The luxury Innovation collection includes options with an even thicker foam layer and an added temperature balancing technology if you are a hot sleeper.

Sleep Number's adjustable air mattresses are also made to be usable with an adjustable base. The FlexFit adjustable base lends an added level of adjustability to help alleviate back pain and snoring, but also includes extras like foot warming and under-bed lighting.

You can purchase Sleep Number mattresses or a Flexfit adjustable bed online or from one of 550+ branded retail stores nationwide.

Keep reading to learn more about Sleep Number and to read Sleep Number mattress reviews from real customers.

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The Good

  • Financing Options
  • Comfort Trial
  • Warranty
  • Shipping

Financing Options

Financing is available online, in-store, by phone or Live Chat. Their budget-smart financing lets you pay for your mattress over time. You can enjoy everyday financing for 12 months or limited-time promotional financing offers.

Comfort Trial

A 100-night comfort trial is offered on Sleep Number mattresses. If owners are not satisfied, they can return the product within 100 days. They will be refunded, less original shipping fees.

Customers will be responsible for return shipping. This gives you the chance to see if the mattress fits your expectations.

Warranty

Defects are covered by a 25-year limited warranty. This includes all parts of the mattress and foundation. Costs for repairs or replacement parts for your air + foam bed is prorated based on your purchase date.

Shipping

Sleep Number beds ship through either standard UPS or with white glove service. You can choose. Standard ground shipping with UPS costs $89.99. Home delivery and setup costs $199.

The Bad

  • High Prices
  • Shipping

High Prices

Sleep Number offers very advanced products compared to other run-of-the-mill mattress stores. Therefore, their products are rather expensive. If you choose to purchase a mattress from Sleep Number, you will be paying somewhere between $899 and $5,000.

Shipping

Along with the high price of their mattresses, shipping is costly as well. It is great that they give you the option to choose between white glove or standard delivery, but other luxury options, like Tempur-Pedic mattresses, come with free shipping.

The Bottom Line

Sleep Number has been offering its products and services to its customers for about 30 years. They have gained the trust of their customers by offering multiple financing options, a desirable return policy, and a variety of products and price ranges to choose from.

However, because of their advanced technology, mattresses here are going to cost more compared to regular innerspring, or memory foam mattresses.

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User Reviews

Star Rating

4.2
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114 Reviews

Review Breakdown

5 star
52%
4 star
26%
3 star
14%
2 star
4%
1 star
4%

Sentiment Criteria

Value for your money
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Quality of product or service
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Customer service
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denise

October 4th, 2017 Middletown, NY

Expected to get the best sleep when we purchased a C4 ..ended up in Physical Therapy instead only to be told we should have gotten the next level up by the sales rep!!! Review not posted on line though they did try to remedy situatiion with additional padding.

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Annette L Davis

October 4th, 2017 Liberty, IN

The sleep number settings, bed positions, massage feature, the remote controls the nightlight and both bedside lamps. We are very happy with it!

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Bernice Hecht

October 4th, 2017 Winter Springs, FL

its great to be able to adust the firmness of my side different from my husband's

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Angelica Torres

October 4th, 2017 Farmingville, NY

The bed is comfortable, was more so in the beginning. One side is losing air all the time so I suspect a leak but how can that be when the inner mattress is so deep.

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K P

October 4th, 2017 Houston, TX

I have this matress for 3 years and have never slept better. I used to wake up to my tossing and turning and now i can finally sleep throughout the night.

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Kelly Cox

October 4th, 2017 Valparaiso, IN

excellant bedding just diffficult to cuddle and keep sheets on

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Bruce Carvajal

October 4th, 2017 San Diego, CA

Good night's sleep--Set up and delivery was very professional

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Amanda Huegele

September 28th, 2017

My sleep number pillow is the best pillow by far I have ever owned . It is so soft and it just feels great under my head. It is very durable it dorms great to my neck and head. Love it everyone should own one

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Stacey Hancock

September 26th, 2017 Homosassa, FL

Amazingly comfortable but quite expensive. The bed itself was amazing!!!

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kathybeebarrett

September 26th, 2017

I went there to try there new bed.Its so soft and felt amazing on my back where i have troble.Its a amazing bed.Well purshase one.

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Nycole Chisum

September 25th, 2017

My experience with Sleep Number has been nothing but exemplary. I LOVE my Comfortfit pillow and am looking forward to the big purchase.......My Slee Number bed.

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Crystal

September 21st, 2017 Ashburn, VA

I went on a smiley360 mission to try out the sleep number beds and pillows. Compensation for my review was a free pillow from smiley360. The visit was nice visit. It was really neat seeing where the pressure was on my body when laying on setings for a reagular bed.

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Jillian Johnson

August 25th, 2017 Cullman, AL

Knowing that you can sleep better with SleepIQ technology that tracks your sleep every night, gives you personal insights that will create a better sleeping environment is a great reason to invest in a Sleep Number bed and pillow. Depriving your body of sleep means a less productive time and hurts your overall health. So it is vital to invest in a bed and pillow that will enhance and improve your health. That is what Sleep Number gives you.

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Sultan AlSoufi

August 25th, 2017 CA

The product is amazing, I always get my stuff for the bed needs from Sleep Number and they are fabulous, also, I feel good the next morning from the product. And the service is good too.