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Casper

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6.8

Overall Score

LAST UPDATED: March 27th, 2024

Since launching in 2014, researchers, designers, and engineers at Casper Labs have spent most of their days studying the science of sleep and creating innovative sleep products.

With the belief that great sleep changes everything, Casper revolutionized the mattress industry by creating a high quality, comfortable mattress that is shipped in a box for a more affordable price than its traditional mattress store competitors. 

Casper is committed to creating innovative sleep products and has an intensive research and development team with 45 researchers, scientists, and engineers, 25 prototype and testing machines, over 100 product tests, and over 1,000 product iterations to ensure that its products give consumers their best rest.

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The Good

  • Casper Products
  • Risk-Free Trial
  • Free Shipping
  • Easy Returns
  • Financing with Affirm 
  • Certifications and Safety
  • Retail Partners
  • Impact-Oriented Business

Casper Products

While browsing Casper’s website, you’ll find a variety of sleep products. The company not only sells mattresses but pillows, bed frames, bedding, dog beds, glow lights, weighted blankets, duvets, nap pillows, and more. 

The mattresses are probably Casper’s most popular product. The Original, which comes with three zones of support, perforated breathable foam, and is available in all-foam or hybrid (springs for extra comfort). 

The Casper Wave Hybrid is the company’s luxury model and includes continuous ergonomic zones. It also features the ZonedSupport™ Max system, which includes gel pods under the waist and lower back for added support. 

The Casper Nova Hybrid is the most plush and includes seven zones of support for proper spinal alignment and two layers of perforated breathable foam. 

Costs will vary depending on which size and which type of mattress you select. However, keep in mind that the Original is the cheapest, and the Casper Wave Hybrid is the most expensive. 

Risk-Free Trial

Casper knows that your mattress plays a significant role in how you feel mentally, emotionally, and physically. With Casper’s risk-free trial, you can test out your new mattress for 100 nights. If, during the trial, you decide that it’s just not for you, simply contact the company to initiate the simple return process. Casper will pick up the mattress, do all the packing, and give you a full refund.

Free Shipping

Casper offers free shipping to every order regardless of how big or small. Shipping is quick: you can expect to receive a tracking number in one to two business days and then your order in one to three business days. Casper’s free shipping applies to residents of the contiguous United States and most of Canada. The company charges shipping for those living in Alaska, Hawaii, and Northern Canada (Yukon, Northwest, and Nunavut territories).

Easy Returns

If you decide that Casper’s products just aren’t for you, you can return the product within your trial period for a full refund. 

Smaller products (bedding, pillows, and dog beds) can easily be returned. All you need to do is visit Casper’s return center, enter your order number, print your shipping label, and drop off your package at a UPS store. 

To return a mattress, you’ll need to contact the company to initiate the return. You don’t need to worry about squeezing the mattress into a box, Casper will work with you to arrange a pickup through a local charity or recycling partner. 

Additionally, there are no shipping costs for returns. You can expect to see your refund back on your original payment method within two weeks.

Financing with Affirm

Casper accepts several payment methods, such as major credit cards, debit cards, PayPal, and Apple Pay. 

However, more recently, the mattress company partnered with Affirm to offer simple monthly payments with no hidden fees. Consumers can fill out an application and prequalify in minutes. 

Although Casper isn’t the most expensive mattress company in the industry, it is nice to see the company partnering with a financing company to offer a solution for those who can’t pay for everything upfront. 

Certifications and Safety

All the foams in Casper mattresses are CertiPUR-US® certified. CertiPUR-US® approved foams are made without ozone depleters, PBDE flame retardants, mercury, lead, and other heavy metals, formaldehyde, phthalates regulated by the Consumer Product Safety Commission. They are Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

Additionally, Casper mattresses are tested and must pass a stringent burn test (required by the federal government). Because of this, Casper includes a fire retardant knit sock that covers the foam. The knit sock is made from a proprietary yarn with a silica core and a polyester/acrylic/nylon/rayon outer wrap. When the yarn burns, a char barrier is formed, preventing oxygen from feeding the flames. 

Retail Partners

Products are sold through the company website, but you can also find Casper products through top retailers in more than 2,000 stores nationwide such as Amazon or Target. Casper products will be available in most Target stores, but make sure to check with your local store.

Impact-Oriented Business

Coinciding with its mission of improving sleep, Casper also believes in improving its communities and impact on the planet. Through partners such as the International Rescue Committee, Casper has donated over 70,000 of its products to those in need of a place to sleep. The company also commits its time to organizations like Start Small Think Big and Women in Need. Casper is working towards lessening environmental impact by recycling old pillows, sheets, and mattresses at select Casper Stores. The company is also working on sustainability through better packaging and use of natural materials.

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The Bad

  • Financing Restrictions

Financing Restrictions

Financing is only available in the United States for orders over $350 and currently is not available to West Virginia or Iowa residents.

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The Bottom Line

Casper is perhaps one of the most recognized mattress companies, and it certainly changed the industry with its bed-in-a-box design. Casper offers a variety of sleep products, but the majority of customers visit the site looking for a mattress. 

Although the company isn’t the cheapest option when it comes to mattresses, you certainly get what you pay for. There are three mattress options and each one offers several unique features all designed to help you get a better night’s sleep. 

Additionally, all of Casper’s mattresses are CertiPUR-US® certified and have passed all federal safety tests. If you’re worried about spending a lot of money upfront, we suggest looking into financing your purchase with Casper’s financing partner, Affirm.

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Star Rating

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4.8

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61 Reviews

Review Breakdown

5 grade

79%

4 grade

18%

3 grade

2%

2 grade

0%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Dutch

The most unbelievably comfortable mattress I've ever bought at a good price point. Couldn't recommend highly enough. Go get one for yourself and family

1 day ago

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Ryan M. Hicksville, NY

We love our Casper! Easy time makingt he purchase, getting the shipment, and lots of fun to 'unbox' it - we even created a fun time lapse video of this process. When we got our new bed, we had plans to make it a no-dog-allowed zone, but our dog loves our bed as much as we do and it's too hard to say no!

3 weeks ago

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Jubril Rasheed Ashburn, VA

Talking about price Casper as made it friendly payable and also as a good quality had a back pain Casper mattress changed that for me i will recommend it to all my friends looking for a budget friendly and good sleep

1 month ago

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Arooj Naeem Washington, DC

Casper has redefined my sleep with its comfortable and innovative mattresses. The unique combination of foam layers provides excellent support and temperature regulation. The convenient online ordering, risk-free trial period, and hassle-free delivery contribute to a seamless experience. While the price point may be higher, the quality and comfort of Casper mattresses make them a solid investment for a restful night's sleep.

3 months ago

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Stephanie M. Oceanside, CA

Love how it was delivered right to my door in a box all rolled up. How convenient! Very comfortable and easy on the wallet.

1 month ago

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Amanda George IL

My sister and i had a Casper mattress we got from some kinda of promotion and had it for about 5 years and it started to wear out. Holds up pretty good against animals and they are comfy but they just don't hold up as well when you sleep on them repeatedly..

8 months ago Edited July 6, 2023

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Samuel Allen Salt Lake City, UT

I listen to my favorite podcasts as I fall asleep and heard an ad for Casper. I had been thinking of getting a new mattress so I ordered a full size without hesitation because of their special 100 night guarantee. Let’s say I am ecstatic about my mattress. My next finds the right curve while my head and back is supported by cloud like filling that stays cool, firm, and supportive! I love it!

3 years ago

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Nini

I was able to a good night because the mattress was very comfortable. I love this mattress, I was a little skeptical at first with my precious mattress being very plush and soft however, I am now a caper convert! I love the firmness yet softness of the mattress. It’s been 8 years since my buying my previous mattress and I’m so glad I finally took the plunge and bought the Casper mattress… I also love that a person getting up in the middle of the night or rolling over does not affect or bother your sleep you don’t notice it at all with the foam mattress!

9 months ago Edited July 17, 2023

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peggy cherry Kings Mountain, NC

This Mattress is awesome. I always lay on them before I make a decision. I was the only one in the store so the sales agent let me lay there for 30 minutes. I couldn’t afford it but I wish I could.

8 months ago

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Victoria Hartmann Bishop ,

I love the product. It arrived quickly, was super easy to set up, and most importantly is an amazing mattress! We had a little bit of back pain getting used to the mattress, but five years later we still love it! It's superb quality!

3 years ago

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Ryan Boise, ID

I absolutely love my Casper Mattress. I have had back issues for years and wake up most morning in quite a bit of pain. Since I purchased the Casper mattress my back has received the support it needs during the night. I now wake up feeling so much better. This mattress has changed my life!

3 years ago

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Anne Sainsbury Payson, UT

We got our first Capser mattress last year. Thus far it has been the best mattress that I have ever owned. It is the perfect firmness for me and was very comfortable throughout my first pregnancy. I would highly recommend this mattress to someone looking for long-term comfort.

3 years ago

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Jay McCartney Charlottesville, VA

We bought a Casper mattress over a year ago. It replaced a traditional inner spring mattress. The cost savings to visiting a mattress store were outstanding. Having it delivered to your door compressed in a box is pretty cool. The Casper mattress has been comfortable and a great decision.

5 years ago

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Kristi Rice Huntsville, AL

Have had our mattress about a year and still love it. There is very little transfer of motion - I can now sleep through the tossing, turning, and getting out of bed that my husband does not a regular basis. It was delivered right to my door in a box. Getting it out of the box and onto the bed was a two person job due to it being a king size. We were able to sleep on it for the first time about 6 hours after the unboxing. So far there are no deep indentations or other signs of wear. I am getting some of the best rest I have had in years.

1 year ago

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Rafael Matthew Jamaica Plain, MA

I've been using Casper for a few months now and I can honestly say it's the best mattress I've ever owned. It's incredibly comfortable, offers great support and is made from quality materials. I love that it comes with a 100 night trial so you can really get a feel for it without committing to buying it. The customer service team has been amazing as well - very helpful and responsive! Highly recommend Casper!

1 year ago

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Luke Swierczynski Franklin, MI

I had the pleasure of an airbnb I stayed at having one of these mattresses. They even specifically mentioned the type of bed in the listing so I figure it must be a selling point. As someone who sleeps hot and usually has trouble when staying away from home this was a welcome surprise that the bed had temperature regulation. It was sweet. I'll consider them in the future!

2 years ago

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Kort Kort Hopkinsville, KY

This company is pretty wonderful. I don’t have anything negative to say. But I will say that I enjoyed my interaction with the customer service reps and sales people. They all wanted to pitch in to help me find what I was looking for. On another positive note, they always have sales, discounts and markdowns which makes a major difference and will keep customers coming back.

2 years ago

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Katie Kearney Vienna, VA

After an awful experience with our Tempur-Pedic bed, my husband and I have finally made the switch to Casper and we are so happy about it! I have a herniated disc and when watching all the videos, they seemed to focus a lot on the right support for your back when you sleep which made it an easy choice! Looking forward to better night sleeps from here on out.

5 years ago

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Marie Arlington, VA

It’s a good balance between firm and soft—I sink into it just enough to be cozy but still have good support for my back. Also I move around a lot while sleeping and my partner doesn’t feel a thing!

3 years ago

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julie roberts

We love our Casper! It’s the right middle ground between firm and soft. It came in packaging I could take up the stairs myself and expanded to normal size fairly quickly. My only complaint is that it doesn’t seem quite as thick as other mattresses.

1 year ago

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seuncheun phouthavong Honolulu, HI

First mattress I bought ever in my life. And let me tell you, I have never had better sleep in years. Tossing and turning, waking up the the middle of the night because our old mattress were just too stiff . This Casper is a life saver for sure. I can go to work knowing I’ll be ok working my shift without any back pains.

1 year ago

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Autumn Lewiston, ID

I slept on a Casper mattress at an Air BnB in Dallas, Texas, and had the best sleep of my life. I went home and purchased a standard king-size Casper mattress back that I currently am sleeping on today. I really do love my memory foam Casper mattress but I still can't find the best pillow.

2 years ago

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Yamilka Coca Bakersfield, CA

We decided to purchase a Casper mattress 5 years ago for our master bedroom. It has delivered in comfort and durability. The mattress was easy to get out of the box and it was fully expandable and ready to go in no time. It is worth the investment.

2 years ago

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Angela Sotnikov Honolulu, HI

I like the quality of their mattresses and the fact that they deliver to Hawaii via Amazon with a reasonable shipping fee of less than $30. Most of the other competitors charge a ridiculous shipping fee or simply will not ship to Hawaii at all.

3 years ago

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Lora Thomas Denton, TX

I loved not having to go to a store to try a dozen beds and be hassled by a commissioned sales rep. I loved having the mattress delivered to my door. I loved that it doesn’t weigh as much as a baby grand. And best of all it is extremely comfortable.

3 years ago

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SBM Albuquerque, NM

This matter has been a life changer. I suffer for lower back and we got this matter this year it was hard to get used to at first and as your body gets used to it you begin to feel so much better. I would highly recommend it, it is very comfortable an soft it just molds to your body without sinking at all. its amazing

3 years ago

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Adalberto Rodriguez

My first mattress that I purchased myself! Felt like I was floating!

2 months ago

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John Anthony Delgado The Bronx, NY

Love Casper! I live in a small NYC apartment and getting furniture delivered is also super stressful. I appreciate it came in a box, and its super comfortable too!

2 years ago

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Nuith Leander, TX

I didn't want to spend a fortune on a mattress and I didn't with a sale I found on Cotsco, I am able to enjoy a comfortable bed every night. It was very easy to use, roll it out, let it expand and voila! Sweet dreams!

1 year ago Edited March 10, 2023

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Janan Grange Pleasant Grove, UT

My son and daughter in law needed a new bed and we were able to buy a Casper bed for them. They have slept on it for the last two months and have enjoyed the feel of it. It's been a great purchase so far.

2 years ago

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tommy melvin Richmond, VA

Wow! So we thought this was a weird way to buy a bed, but with the return policy we were convinced to try it. Glad we did. We bought it for our guest room, and eventually bought one for our room as well.

2 years ago

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Sarah Crowther Draper, UT

The Casper mattress has been comfortable and supportive. It's hard to find a nicer bed even when we travel to high end hotels.

3 years ago

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Amanda Allen, TX

The most comfortable mattress I’ve ever slept on. Excellent customer service, as well. Highly recommend the Casper mattress.

3 years ago

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Nikki Finch Pittsburgh, PA

We ordered a Mattress when the company first opened. The mattress was very affordable and extremely comfortable. I have recommended to several friends

3 years ago

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Giovanni Saputo Macomb, MI

Casper is my favorite mattress brand! My household is full of Casper because they are comfortable and made of great quality to last several years.

2 years ago

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Larry Harrison Macomb, MI

My guest room has a Casper mattress. It is queen size and has held up to my kids hosting slumber parties. It is good quality.

2 years ago

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Colleen McGrath Brewster, NY

My Casper is the COMFIEST mattress I've ever had. I will absolutely stick with this company for future mattress purchases.

2 years ago

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Jenny Johnson Macomb, MI

I get the best sleep in the world on my Casper mattress! It is comfortable and well made. I hope it lasts forever!

2 years ago

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ramesh pothuru Morrisville, PA

reasonable price, liked the firmness of the mattress, easy to set up but not comfortable to lay on my back.

2 years ago

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M. Nielsen South Bend, IN

Great comfortable mattress for a great price. Purchased it for my guestroom and have never had a complaint.

2 years ago

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Jennifer Ashby Lehi, UT

I have been very happy with my king sized Casper mattress. It is firm and soft at the same time. Great purchase!

3 years ago

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Jess Root Gilbert, AZ

This mattress is so comfortable. Just as comfortable as our previous memory foam mattress and a fraction of the cost.

5 years ago

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Harold Spencer Macomb, MI

I love my Casper mattress. I get great sleep every single night! It’s very comfortable.

2 years ago

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Kristen Smith Corpus Christi, TX

Great back support from this product .extremely pleased.wonderful customer service.

2 years ago Edited January 18, 2023

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Hannah Barth Tallahassee, FL

I'm on my second Casper mattress. It is super comfortable and I get the best sleep.

2 years ago

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Taylor Siren Gilbert, AZ

Casper mattresses are a trustworthy source to purchase quality mattresses for a low price.

5 years ago

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seanth57 Columbus, GA

Their Ultra comfortable mattress and pillows and sheets are so comfortable.

2 years ago

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Doug Foerch Vernon Hills, IL

Very comfortable. It always gives you a good night sleep.

2 years ago