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Ashley Furniture Homestore

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5.6

Overall Score

LAST UPDATED: July 26th, 2023

In 1945, Carlyle Weinberger opened Ashley Furniture Corporation as a sales organization with headquarters in Chicago, Illinois. Today, there are over 600 retail stores in 48 states. Ashley Furniture Homestore sells a wide variety of furniture including living room sofas and loveseats, dining room tables and chairs, as well as product options for the bedroom. 

The retailer carries a wide range of popular mattress brands, including iComfort, Sealy, Serta, Beautyrest, Stearns & Foster, and Tempur-Pedic. 

In addition to their large selection of nationwide brands, the retailer also has a special Ashley Sleep mattress line with memory foam, hybrid and innerspring options. 

This store offers almost 100 Queen size mattresses, ranging in price from $199 to $4,499. They have 20 Queen models under $500 and 50 over $1,000. 

Keep reading for pros and cons, plus Ashley Furniture mattress reviews from real customers. 

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The Good

  • APR Financing Options 
  • Price Match
  • Variety of Brands 

APR Financing Options 

Ashley Furniture offers a variety of payment and financing options to suit your specific needs. Market-competitive financing is offered through a 29.99% APR in-store Asley Advantage Credit Card through Synchrony Bank. You can choose from the following APR financing options: 

  • 6/12 months financing, no minimum purchase required 
  • 24 months financing, minimum purchase required 
  • 48 months financing, minimum purchase required 
  • 60 months, see local store for details.

Minimum monthly payments are required. 

Ashely also offers financing for those with less-than-perfect credit history through Genesis Credit at 29.99%. 

Price Match

Price matching is available if you find an identical, in-stock item from Amazon, Wayfair, Overstock, Target, or Hayneedle; however, there are several rules and regulations that apply. A price match option like this is always helpful when you are furniture shopping.

Variety of Brands

Ashley Homestore offers a large popular brand selection. When a shopper is buying a mattress from Ashley Homestore, they can choose from the in-house Ashley Sleep line and the following classic brands: 

  • Sealy Mattresses
  • Beautyrest Mattresses 
  • Tempur-Pedic Mattresses 
  • Stearns & Foster Mattresses 
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The Bad

  • Warranty
  • Return Policy

Warranty 

Warranties differ depending on individual mattress manufacturers. This makes committing to a purchase very difficult because a customer can't guarantee your mattress will last or be replaced at no cost. Make sure to verify your warranty policy before you place an order. 

Return Policy 

Ashley Furniture doesn't accept mattress, foundation, or adjustable bed returns unless they are delivered damaged. If you find a defect more than 72 hours from your delivery, you must contact the manufacturer for service. Ashley will not repair or replace your product, even if the merchandise was defective.

If you are not satisfied with Ashley’s mattress you are not able to make returns, compared to 90-120 day sleep comfort trials that competitors offer. 

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The Bottom Line

Ashley Homestore has been offering their products and services to their customers for over 70 years. 

While customers can find a quality gel, innerspring, pocketed coil, or foam mattress at Ashley Furniture Homestore, this retailer doesn't focus solely on mattresses. This means it lacks some of the mattress-centric customer service policies that other retailers offer. Warranty coverage depends on the model you purchase. Ashley also has a poor mattress return policy, with no guarantee in place to make sure each customer gets a comfortable mattress. 

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Star Rating

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3.8

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37 Reviews

Review Breakdown

5 grade

51%

4 grade

14%

3 grade

14%

2 grade

0%

1 grade

22%

Sentiment Criteria

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upnorthwi Bellevue, WA

Had been looking for the Beautyrest Harmony Lux Plush for sometime. With the Covid issues, getting the mattress, foundation, frame etc was proving a challenge. Was about to order online and gave the local Ashely store a call. It was late, but the young lady worked with me over the phone. They could get the mattress, foundation and frame to us in 2 weeks, on top of that they made a very nice package deal of including bedding, pillows, mattress and pillow protectors, all of which was still significantly cheaper than were I was going to originally buy. The delivery was first class, no problems with Ashley, the delivery or the products we bought.

2 years ago

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James MOLINA MN

Friendly knowledgeable staff. Open well stocked showroom floor .A wide variety of mattresses a bit overwhelming at first . Once we were approached by sales all my questions were answered . They asked what I was looking for ( firm -soft - memory foam ) and the condition of my current mattress . At the end of the day I left with the correct mattress I needed and I'm glad and so happy with my decision. I'm getting amazing sleep !!

2 years ago Edited January 14, 2022

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Daniel Cebrero CA

The Ashley brand mattress I had purchased was great quality and I slept comfortably every night. It had the pillow top layer and it was as very soft and felt like I was sleeping on a cloud. Since Ashley furniture is a huge name brand, I wouldn’t expect anything less from them.

2 years ago

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Flora Canal Winchester, OH

Ashley furniture Homestore has a great selection of furnitures including beds and mattresses. I love the fact that my king mattress is not to firm and not too soft. Just the right type of mattress for us. I thought their prices were affordable overall. You can also apply for financing at the store.

2 years ago

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Amrit Nandrey Franklin, TN

Three mattresses at my home now are from Ashley. We first bought it for my daughter's new bed and were very happy with the purchase. We then bought two more. They are firm memory foam mattress and also does not disturb my partner's sleep when getting on/off from the bed.

2 years ago

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Tiffany I Gaithersburg, MD

They have great quality furniture. Had some problems with online orders so I went into the showroom in Frederick, MD. They let me know what items I could pick up directly and have the additional pieces of my sectional shipped to me. He matched my price online. Great customer service.

2 years ago

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Fernando Delgado Tempe, AZ

Went to buy a bed for my son at Ashley furniture they ended up helping with selecting the perfect mattress for my son which he loves and they where also able to deliver! The price was higher then i wanted to spend but great purchase.

5 years ago

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Shari Evers Lehi, UT

I fell in love with Ashley furniture while looking for a bedroom set for my daughters! Nothing I could find was remotely as cute as their products. It didn't even matter there wasn't a store close to where I lived. The mattresses we got with the bedroom set have been fantastic! My girls have been happy happy campers with their beds!

5 years ago

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Janet Burton Knoxville, TN

I bought a bedroom suite and mattress from here. I paid off my stuff early as well. I love my furniture, and my mattress is SO comfortable. I am so happy with my purchase from here!

3 years ago

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Lottielyn Schwenke Orlando, FL

Bought my master suite bed and bed set from Ashley and it is my favorite room in my whole house. So comfy and just the support I need. Best purchase I've made!

3 years ago Edited September 14, 2021

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Sav Alpine, UT

When I went to go get a new mattress and bed frame for my room Ashley Furniture Homestore had great deals going on. The store was clean and the assistants were helpful.

5 years ago

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H Moore Lehi, UT

Ashley Furniture Homestore has excellent customer service. One of the sales reps spent about three hours with me when I went into the store to choose items for my home.

5 years ago

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Kristen Smith Corpus Christi, TX

Wonderfully breathable mattresses .delivered professionally and timely with no damage .great shipping on the mattress.wonderful customer service.

2 years ago Edited January 18, 2023

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Sharon Lester ,

Furniture is beautiful, and great for kids, prices are awesome. Always has a promotion going on. Many ways to save money.

3 years ago

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Tyler Williams Gilbert, AZ

very pleased with the quality of the furniture and price. Lasted for many years and through all of my kids. I don't think they'll ever wear out!

5 years ago

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Robin Orem, UT

bought a memory foam 2 yrs ago that is still comfortable and in good condition still. we got it when it was on sale.

5 years ago

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Taylor Siren Gilbert, AZ

Ashley has the best prices that save you money and the best customer service to get you what you need.

5 years ago

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Daisy May Minneapolis, MN

I will always buy from this store. I live my mattress it helps me even with fibromyalgia.

2 years ago

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Rosemary MarshallI Tempe, AZ

The most comfortable mattress I have owned

6 years ago