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8.2

Overall Score

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Miles Rogers Kansas City, MO

I use Amazon card to pay products online. Amazon it's easy to withdraw money from Amazon card.

3 months ago

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Annette Branson, MO

Amazon doesn't supply ANYTHING for it's prime membership now, but they still carry Lucid and sometimes beat other vendor pricing.

3 months ago

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Sandra Anderson Spring Hill, FL

They have everything I need all in one place and I can shop in the middle of the night if I want to. Not only that but they deliver it to my home.

7 months ago

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Robert Horn II Pahrump, NV

We bought a mattress from Amazon and it was one of the best we ever had. We get a great night's sleep from this firm King mattress.

7 months ago

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Alexciz

This Amazon mattress was for a guest bedroom and I've had no complaints! As always, easy to purchase on Prime and delivered in a timely manner. So soft and fluffy that I never want to leave my bed!!

9 months ago Edited July 28, 2023

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Donna Cincinnati, OH

I purchased 3 twin matresses for my grandchildren from Amazon. They are amazing. Easy to install and the kids love their new beds when they come to visit.

9 months ago

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U Herod

For the most part. I have received my deliveries on time. They are always offering incentives for free shipping and I like the variety of selections you have from several different companies that you can order.

10 months ago

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Amanda George IL

They have a great selection of items from multiple sellers but the Amazon customer support is not helpful at all when you can't get in contact with the seller. It is hard to get refunds on broken items and delivery drivers are not gentle with packages labeled fragile. They just wanna do their deliveries and be done

10 months ago

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Idris Akere Twinsburg, OH

Amazon is one of the best secured online retail store. You can easily get a return or refund for your money in case of any defect to the product order. The prompt delivery of ordered product is a plus.

1 year ago

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Mellissa Clark Palm Bay, FL

Was very surprised that it came in a box delivered to my door. I got a good 2 years out of them but did need to replace because springs gave out. Quick delivery and no overall issues.

1 year ago

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Ricardo Ortiz Fredericksburg, VA

I use Amazon for everything and yes, to buy mattress. They have the best prices and service in the world. Excellent customer service, fast and well help in everything you need.

1 year ago Edited March 27, 2023

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Brittany Clark Meridian, ID

I ordered a cheap mattress on Amazon for a spare bedroom. It came in a box but expanded as specified on the website. It was alright. You get what you pay for. It was a cheap size double mattress. Definitely not something that was comfortable but it would do the job for an occasional guest if you live on a budget. I definitely don't recommend a cheap mattress for long term guests. We do not have guests often so this one looked good for the room display and provided a sleep for an occasional guest. I was on a budget at the time so it fit the bill.

2 years ago

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Kyrra Ogden, UT

The mattress I bought came just how it was supposed to and even more comfy than it looked.

3 months ago

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JK Morgan Converse, TX

Recently purchased a mattress. The wrong size was delivered. I reached out to Amazon. They ease of service was amazing

8 months ago

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Colby

Ordered a 12” mattress on Amazon, the mattress was delivered on time to my door, just inbox and the mattress and let it expand for 24 hours. Good product!

9 months ago

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Carlos Gonzalez Dallas, TX

Great customer service and easy to access on line use Overall it’s great service. I enjoy the varity of supplies... and user friendly.

9 months ago Edited July 27, 2023

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Amanda Gutierrez El Cajon, CA

Loved Amazon but lately they have been lacking quality. The sellers aren’t always accurate with the product. Being a Prime member you don’t always get the 2 day shipping and shipping is almost as much as taxes.

9 months ago

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Todd Vallin Tampa, FL

The best company I have ever dealt with, back customer in every instance I have had with them and their vendors, easy to order and delivery is awesome.

1 year ago

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C. McDaniel Atlanta, GA

Awesome deals !!! My go to for pretty much anything I'm looking for ! The mattresses I've looked at are really nice, and cheaper than just about anywhere else I've found

1 year ago

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FriscoTXHomeowner Frisco, TX

Amazon is the best. All these items, quality reviews, and easy to return things when they don't work out. Not sure what else I can say, it's the best.

1 year ago

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M T Buffalo Grove, IL

I really like using amazon for all of my last minute purchases. My mattress came in very quickly and nicely packaged- like the team really cares for their customers.

1 year ago Edited January 3, 2023

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Yaminah Williams West Chester, PA

I love Amazon and Use it almost every day. I buy everything from clothes to hair accessories to sneakers. They are a one stop shop! I even got a mattress from there.

1 year ago Edited December 16, 2022

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Cole Haight South Jordan, UT

They have a great shipping time. It came within one day and the quality was great. The website was easy to navigate and I overall thought that Amazon did a great job.

2 years ago

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Kalume Ibrahim Miami, FL

Amazon mattresses are easily damaged and sometimes the quality order is not what is delivered.

2 months ago

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Edith Fields Memphis, TN

Mattress is comfortable and fits my bed perfectly

3 months ago

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William Souva Liverpool, NY

I love the value of the mattress I purchased or comfortable

3 months ago

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Anonymousbuster

Amazon has good choice of mattresses and mattress covers. The prices of mattresses are competitive. However returns can be an issue.

6 months ago Edited October 13, 2023

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Dhana Belding Boulder City, NV

I like products from Amazon as enjoy the free shipping as a member. I bought a hybrid mattress and it’s very nice

10 months ago

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Lynn F

We have three Amazon mattresses and they’ve all been terrific. Just over 3 years old and still so comfortable.

10 months ago

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Carly Pryer Garland, TX

I enjoy the convenience and array of items I can acquire from Amazon. I especially like the fast delivery service they provide to their customers.

1 year ago Edited April 7, 2023

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Eunice Han Los Angeles, CA

Best customer service (you can even text with them on the phone live chat), best return policies, and fastest shipping. Can’t complain

1 year ago

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Sheila Burns Dickson, TN

I searched Amazon for a mattress for my daughter. They had a large selection with very reasonable prices. The shipping speed is always fast!

1 year ago

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Cheryl Stone Phoenix, AZ

I purchased a pack of 2 twin mattress. They are actually quite comfortable and has a padded pillow top! Best value for the money!

1 year ago Edited January 13, 2023

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Sambhav Jain Pleasanton, CA

I purchased 2 mattress from Amazon.com, the service is good, Both the time mattresses arrived on time and were deliverd to my doorstep on 1st floor.

2 years ago

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Nick Engledow Avon, IN

Great selection. Dependable and reputable. Fast shipping

3 months ago

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Josh F Chandler, AZ

Ordered and received promptly. Mattress was very easily unpackaged and ready to go.

9 months ago

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Lauren Martinez Belleview, FL

Comfortable and affordable. Makes it worth not going to a store.

6 months ago

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Lea Tinker Fenton, MO

Bought a mattress from amazon and it was easy and very informative

7 months ago

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Anthony Morris

Very nice and professional Very knowledgeable about their products

7 months ago

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Travis Sigman Carmel, IN

My favorite mattress. I've had it for 4 years and it feels brand-new

8 months ago

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Maya My McDonough, GA

I wasn't sure what to expect, getting a mattress from Amazon, but it shipped quickly and got my bf off the blow up mattress.

9 months ago

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katt sommers Martinsville, IN

Bought 3 mattress from Amazon and they are wonderful I have a prime account and it is so worth it

11 months ago

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Amy Baker Richmond Hill, GA

Recently ordered an Amazon mattress. Super comfy. Quick delivery. Great product.

11 months ago

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Dustin Zucco Phoenix, AZ

Great fast shipping of the mattress and great low deals and quality mattresses and customer support is a big help and kind

1 year ago Edited May 8, 2023

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Terri Hill-Turner Dallas, TX

I found the most comfortable mattress at a great price. 4 years and counting, and is Still the best rest of my life.

1 year ago

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Dellise Lauderdale Louisville, KY

Have been a customer and have worked for this company great people and great product never been treated bad.

1 year ago

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Jeffrey W Bryson Columbus, OH

Amazon is always a great place to purchase a mattress topper it was very comfortable and I slept well

1 year ago

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Hector

Great quality for the money and good customer service

10 months ago

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Sherry Green Indianapolis, IN

Great variety prices are reasonable. Service great

7 months ago

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Talliscia Irby Richmond, VA

Excellent value for the price and true to the pictures.

7 months ago