4.9
6.8
Overall Score
Author: Kaitlyn Short
Since launching in 2014, researchers, designers, and engineers at Casper Labs have spent most of their days studying the science of sleep and creating innovative sleep products.
With the belief that great sleep changes everything, Casper revolutionized the mattress industry by creating a high quality, comfortable mattress that is shipped in a box for a more affordable price than its traditional mattress store competitors.
Casper is committed to creating innovative sleep products and has an intensive research and development team with 45 researchers, scientists, and engineers, 25 prototype and testing machines, over 100 product tests, and over 1,000 product iterations to ensure that its products give consumers their best rest.
While browsing Casper’s website, you’ll find a variety of sleep products. The company not only sells mattresses but pillows, bed frames, bedding, dog beds, glow lights, weighted blankets, duvets, nap pillows, and more.
The mattresses are probably Casper’s most popular product. The Original, which comes with three zones of support, perforated breathable foam, and is available in all-foam or hybrid (springs for extra comfort).
The Casper Wave Hybrid is the company’s luxury model and includes continuous ergonomic zones. It also features the ZonedSupport™ Max system, which includes gel pods under the waist and lower back for added support.
The Casper Nova Hybrid is the most plush and includes seven zones of support for proper spinal alignment and two layers of perforated breathable foam.
Costs will vary depending on which size and which type of mattress you select. However, keep in mind that the Original is the cheapest, and the Casper Wave Hybrid is the most expensive.
Casper knows that your mattress plays a significant role in how you feel mentally, emotionally, and physically. With Casper’s risk-free trial, you can test out your new mattress for 100 nights. If, during the trial, you decide that it’s just not for you, simply contact the company to initiate the simple return process. Casper will pick up the mattress, do all the packing, and give you a full refund.
Casper offers free shipping to every order regardless of how big or small. Shipping is quick: you can expect to receive a tracking number in one to two business days and then your order in one to three business days. Casper’s free shipping applies to residents of the contiguous United States and most of Canada. The company charges shipping for those living in Alaska, Hawaii, and Northern Canada (Yukon, Northwest, and Nunavut territories).
If you decide that Casper’s products just aren’t for you, you can return the product within your trial period for a full refund.
Smaller products (bedding, pillows, and dog beds) can easily be returned. All you need to do is visit Casper’s return center, enter your order number, print your shipping label, and drop off your package at a UPS store.
To return a mattress, you’ll need to contact the company to initiate the return. You don’t need to worry about squeezing the mattress into a box, Casper will work with you to arrange a pickup through a local charity or recycling partner.
Additionally, there are no shipping costs for returns. You can expect to see your refund back on your original payment method within two weeks.
Casper accepts several payment methods, such as major credit cards, debit cards, PayPal, and Apple Pay.
However, more recently, the mattress company partnered with Affirm to offer simple monthly payments with no hidden fees. Consumers can fill out an application and prequalify in minutes.
Although Casper isn’t the most expensive mattress company in the industry, it is nice to see the company partnering with a financing company to offer a solution for those who can’t pay for everything upfront.
All the foams in Casper mattresses are CertiPUR-US® certified. CertiPUR-US® approved foams are made without ozone depleters, PBDE flame retardants, mercury, lead, and other heavy metals, formaldehyde, phthalates regulated by the Consumer Product Safety Commission. They are Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).
Additionally, Casper mattresses are tested and must pass a stringent burn test (required by the federal government). Because of this, Casper includes a fire retardant knit sock that covers the foam. The knit sock is made from a proprietary yarn with a silica core and a polyester/acrylic/nylon/rayon outer wrap. When the yarn burns, a char barrier is formed, preventing oxygen from feeding the flames.
Products are sold through the company website, but you can also find Casper products through top retailers in more than 2,000 stores nationwide such as Amazon or Target. Casper products will be available in most Target stores, but make sure to check with your local store.
Coinciding with its mission of improving sleep, Casper also believes in improving its communities and impact on the planet. Through partners such as the International Rescue Committee, Casper has donated over 70,000 of its products to those in need of a place to sleep. The company also commits its time to organizations like Start Small Think Big and Women in Need. Casper is working towards lessening environmental impact by recycling old pillows, sheets, and mattresses at select Casper Stores. The company is also working on sustainability through better packaging and use of natural materials.
Financing is only available in the United States for orders over $350 and currently is not available to West Virginia or Iowa residents.
Casper is perhaps one of the most recognized mattress companies, and it certainly changed the industry with its bed-in-a-box design. Casper offers a variety of sleep products, but the majority of customers visit the site looking for a mattress.
Although the company isn’t the cheapest option when it comes to mattresses, you certainly get what you pay for. There are three mattress options and each one offers several unique features all designed to help you get a better night’s sleep.
Additionally, all of Casper’s mattresses are CertiPUR-US® certified and have passed all federal safety tests. If you’re worried about spending a lot of money upfront, we suggest looking into financing your purchase with Casper’s financing partner, Affirm.
Filter by:
Sort by:
Review Source
Sachin Rana
4 months ago
Samuel Allen Salt Lake City, UT
4 years ago
Review Source
Adam Scondo
5 months ago Edited July 8, 2024
Victoria Hartmann Bishop ,
4 years ago
Ryan Boise, ID
4 years ago
Anne Sainsbury Payson, UT
4 years ago
Jay McCartney Charlottesville, VA
6 years ago
Review Source
Ryan M. Hicksville, NY
8 months ago
Review Source
Arooj Naeem Washington, DC
11 months ago
Review Source
Nini
1 year ago Edited July 17, 2023
Review Source
Kristi Rice Huntsville, AL
1 year ago
Review Source
Rafael Matthew Jamaica Plain, MA
1 year ago
Review Source
Luke Swierczynski Franklin, MI
2 years ago
Review Source
Kort Kort Hopkinsville, KY
3 years ago
Katie Kearney Vienna, VA
6 years ago
Review Source
Kyla Lisa
5 months ago
Review Source
Ella
8 months ago
Review Source
Dutch
8 months ago
Marie Arlington, VA
4 years ago
Review Source
Jubril Rasheed Ashburn, VA
10 months ago
Review Source
Maya My McDonough, GA
1 year ago Edited July 27, 2023
Review Source
Amanda George IL
1 year ago Edited July 6, 2023
Review Source
julie roberts
1 year ago
Review Source
seuncheun phouthavong Honolulu, HI
1 year ago
Review Source
Autumn Lewiston, ID
2 years ago
Review Source
Yamilka Coca Bakersfield, CA
2 years ago
Review Source
Angela Sotnikov Honolulu, HI
3 years ago
Review Source
Lora Thomas Denton, TX
3 years ago
Review Source
SBM Albuquerque, NM
4 years ago
John Anthony Delgado The Bronx, NY
3 years ago
Review Source
peggy cherry Kings Mountain, NC
1 year ago
Review Source
Nuith Leander, TX
1 year ago Edited March 10, 2023
Review Source
Janan Grange Pleasant Grove, UT
2 years ago
Review Source
Lisa Houston, TX
2 years ago Edited January 21, 2022
Review Source
Anoushka Ahuja Orlando, FL
2 years ago Edited January 19, 2022
Review Source
Brandon Berwyn, IL
2 years ago Edited January 25, 2022
Review Source
tommy melvin Richmond, VA
2 years ago
Review Source
David Swenson
2 years ago
Gabe Burton Riverton, UT
3 years ago
Sarah Crowther Draper, UT
4 years ago
Amanda Allen, TX
4 years ago
Review Source
Stephanie M. Oceanside, CA
9 months ago
Review Source
Jason Tyler Summerville, SC
1 year ago
Review Source
Stacy Carter Red Cliff, CO
2 years ago
Review Source
Nikki Finch Pittsburgh, PA
3 years ago
Review Source
Jordyn Kerner Fayetteville, AR
4 years ago
Review Source
Brant Petty
7 months ago
Review Source
Giovanni Saputo Macomb, MI
2 years ago
Review Source
Larry Harrison Macomb, MI
2 years ago
Review Source
Colleen McGrath Brewster, NY
2 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information