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LAST UPDATED: October 11th, 2022

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Nxx Wang Mount Sinai, NY

I'd say my overall experience with CIBC was not too bad. The customer service and the mortgage agents act quickly and efficiently. However, during the preapproval time, they assigned a new employee although I asked for a different one. And that young guy knew nothing and responded to my questions slowly with irrelevant content, and that wasted a lot of my time. So even later I got the load approval from another agent, I didn't take it.

2 years ago