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Regional Finance

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7.4

Overall Score

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R.S.Torres Saint Joseph, MO

They add insurance to your loan without telling you. Explaining it. Just sign here. The insurance makes it higher. They do not have the best interest rates. One main on the belt has better rates. Stay away from Missouri regional finance. The girls are lovely and helpful i wish they would’ve explained the insurance. It would turn it down. It is now closed with them but will not return. Everything in the email process confuses my mother

2 years ago Edited August 16, 2023

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Reply from Regional Finance

Hi R.S., thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting our Contact Us form on our website so that we can discuss this matter in more detail.

Oct. 18th, 2023

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Laury Torrence Gulf Shores, AL

I've been very happy with all the staff in the local office in Foley. They have always been kind, professional and easy to talk to.

2 years ago

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Reply from Regional Finance

Hi Laury, thank you for your kind words!

May. 5th, 2023

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Vicky Fence Lake, NM

James he is the one who always treats me well, he is trustworthy and customer savvy. He is who I rather work with when it comes to refinancing.

2 years ago

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Reply from Regional Finance

Hi Vicky, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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Kay Pinson, AL

Very helpful and very nice lady's with me being handicap, they really go out of there way to help me !! Thanks , Jessica

2 years ago

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Reply from Regional Finance

Hi Jessica, we are thrilled that you had such a good experience with our team. Thank you!

Apr. 6th, 2023

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Jeremy Bowie, MD

I love the service I've gotten from Regional Finance since I've been a customer. I've not had any issues with anyone so far, and don't foresee any.

2 years ago

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Reply from Regional Finance

Hi Jeremy, thank you for your kind words. We are so glad to hear that you had a positive experience.

Mar. 17th, 2023

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Ira Kings Mountain, NC

Been a customer for almost 11 years. Always a good experience. In and out pretty quick. Thanks Sandra for all your help.

2 years ago

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Reply from Regional Finance

Hi Ira, we are thrilled that you had such a good experience with our team. Thank you!

Mar. 1st, 2023

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Heron Kincade Birmingham, AL

Professional, friendly and respectful. Fast and convinient service without the feeling of being rushed. Good location too

2 years ago

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Reply from Regional Finance

Hi Heron, we're happy to hear that the loan process went smoothly for you. Thank you for leaving a review!

Jan. 24th, 2023

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Angela Austin Henderson Sand Springs, OK

Customer service is good, easy to work with. Try to work with you to get your payment where you need it. They are friendly and easy to talk to.

2 years ago

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Reply from Regional Finance

Hi Angela, thank you for your kind words. We are so glad to hear that you had a positive experience.

Jan. 24th, 2023

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Daniel Pynes

i would give 0 stars if i could all the ladies in the office are extremely rude and demanding and accused me of hanging up and i was late on a payment and while they were arguing with me over the phone they tried to charge my account without permission i do not reccomend them and i am gonna pay my account off asap so i don’t have to deal with there BS

2 years ago

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Reply from Regional Finance

Hi Daniel, thank you for bringing this matter to our attention. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 4th, 2023

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Shawna Smith Montgomery, TX

Love the employees with Regional. Been with them since Dave was manager before he relocated and them employees their now are just as lovely.

2 years ago

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Reply from Regional Finance

Hi Shawna, we are thrilled that you had such a good experience with our team. Thank you!

Dec. 20th, 2022

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J Smith Houston, TX

I had a bad experience with Regional Finance in League City, TX. First one employee took all of my information over the phone. When it had been over a week without hearing from her, I called and was told she was on vacation. There was silence on the phone until I had to ask if someone else could help me. The next lady reluctantly agreed, and I gave her all of my information again plus upload documents. I was turned down even though my credit is not that bad and the loan amount was small. I was OK with their decision but disappointed at all the trouble I went through.

3 years ago

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Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Sep. 28th, 2022

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Mike D Lynchburg, VA

The branch where I live has caring and professional people. Interest rates are high, but they helped me consolidate some debt which saved me money overall!

3 years ago

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Reply from Regional Finance

Hi Mike, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 18th, 2022

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Edward Powell

I was completely satisfied with the services rendered.

1 year ago

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Reply from Regional Finance

Hi Edward, we're so glad to hear that you had a positive experience. Thank you!

May. 16th, 2024

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Enrique Villot

Regional Finance is one of the best loan companies around!

1 year ago

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Reply from Regional Finance

Thank you for your kind words, Enrique!

May. 16th, 2024

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Julius Pruitt

No daily interest bearing loans. Unless you’re in an emergency situation don’t borrow more than what you need.

1 year ago

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Reply from Regional Finance

Hi Julius, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

May. 16th, 2024

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Jennylyn

Great people and patient. They are willing to help

1 year ago

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Mosezickle

The loan rep that help was very nice. However the woman who took our documents was rude with an attitude and rather unprofessional.

1 year ago

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Idell

I WAS TREATED SPECTACULAR BY THE REGIONAL STAFF.

1 year ago

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Carolyn

Really good and took care of me really well.

1 year ago

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Cindy Bohanan

Like the people who helped me with the loan !

1 year ago

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Reply from Regional Finance

Hi Cindy, thank you for your kind words. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

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Robert Potter

Everyone is awesome, I highly recommend.

1 year ago

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Reply from Regional Finance

Hi Robert, thank you for your feedback. We're thrilled to hear that the loan process went smoothly for you.

Apr. 15th, 2024

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Melissa Saavedra

The ladies at Regional are very nice and respectful.

1 year ago

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Reply from Regional Finance

Thank you, Melissa! We'll be sure to pass along your compliments to our branch team.

Apr. 15th, 2024

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Tanya Knott

Best people ever with excellent customer service!!!

1 year ago

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Reply from Regional Finance

Thank you, Tanya!

Apr. 15th, 2024

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Lula

Very friendly staff and easy financing available!

1 year ago

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Reply from Regional Finance

Hi Lula, we're thrilled to hear that the loan process went smoothly for you. Thank you for your kind words.

Apr. 15th, 2024

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Duryl Austin, TX

Good company to do business with treat you like family

1 year ago

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Reply from Regional Finance

Hi Duryl, thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our team.

Mar. 4th, 2024

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Cheryl Parraway Pinehurst, NC

Customer Review Video

1 year ago

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Reply from Regional Finance

Hi Cheryl, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Tiffany Lajas Cleveland, TN

Very helpful. Quick and efficient. Friendly

1 year ago

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Reply from Regional Finance

Hi Tiffany, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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Roy Nashville, TN

Just opened account. Too early to tell. Will provide more information at a later date.

1 year ago

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Reply from Regional Finance

Hi Roy, thank you for taking the time to leave a review.

Feb. 12th, 2024

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Wayne Wetumpka, AL

They were very quick and made things simple

1 year ago

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Reply from Regional Finance

Hi Wayne, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Derrick Williamsburg, VA

Customer service is great, I feel like they care

1 year ago

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Reply from Regional Finance

Hi Derrick, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Cheryl Milton

She was a great person to do business with.

1 year ago

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Reply from Regional Finance

Hi Cheryl, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Jesus Elgin, IL

The are very helpful with your questions.

1 year ago

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Reply from Regional Finance

Hi Jesus, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Allen Andrews Nashville, TN

great people to work with and help people

1 year ago

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Reply from Regional Finance

Hi Allen, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Monika Brown-King Mobile, AL

She was honest and trustworthy and very professional

1 year ago

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Reply from Regional Finance

Hi Monika, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Theodore San Antonio, TX

I am very pleased with the people that have helped me,

1 year ago

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Reply from Regional Finance

Hi Theodore, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Warner Greensboro, NC

Very easy process in applying for a personal loan.

2 years ago

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Reply from Regional Finance

Hi Warner, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Panncake Ponca City, OK

Always helpful and kind when i have questions

2 years ago

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Reply from Regional Finance

Hi Panncake, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Carlo Ramos

I like the customer service and easy to talk to

2 years ago

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Reply from Regional Finance

Hi Carlo, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Lisa Gonzales Corpus Christi, TX

They're fast at getting me what I needed.

2 years ago

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Reply from Regional Finance

Hi Lisa, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Thelisa Burns New Orleans, LA

Everything was amazing and great stuff members

2 years ago

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Reply from Regional Finance

Hi Thelisa, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Bonnie Cedar Hill, TX

Good customer service, willing to work with you.

2 years ago

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Reply from Regional Finance

Thank you, Bonnie!

Jul. 30th, 2023

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Geraldine

I liked all my service. It was very convenient for my need.

2 years ago

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Reply from Regional Finance

Hi Geraldine, thank you for your kind words. We're so glad to hear that you had a positive experience!

Jul. 30th, 2023

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Belinda

Very nice staff, the best people in Charlotte

2 years ago

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Reply from Regional Finance

Thank you, Belinda!

Jul. 30th, 2023

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Donnie Tarboro, NC

I liked that you have good friendly customer service agents

2 years ago

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Reply from Regional Finance

Hi Donnie, we're so glad to hear that you had a positive experience with our team. Thank you for taking the time to leave a review!

Jul. 30th, 2023

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Aaron Sherman, TX

Customer Review Video

2 years ago

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Reply from Regional Finance

Hi Aaron, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Philip Indianapolis, IN

Fairly simple and efficient had to wait a little thats all

2 years ago

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Reply from Regional Finance

Hi Philip, we're so glad to hear that the loan process went smoothly. Thank you for taking the time to leave a review.

Jun. 16th, 2023

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Michael Montano Clovis, NM

Customer Review Video

2 years ago

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Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

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Chasity Lynchburg, VA

Great customer service, great company ..

2 years ago

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Reply from Regional Finance

Hi Chasity, thank you for your kind words. We're so glad to hear that you had a positive experience.

May. 30th, 2023

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Charlayna Jones-Cox Baltimore, MD

Very easy process got loan approval in minutes!

2 years ago

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Reply from Regional Finance

Hi Charlayna, thank you!

May. 30th, 2023

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Rosalinda M Padilla Lamesa, TX

I was treated with respect and felt important

2 years ago

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Reply from Regional Finance

Hi Rosalinda, we are proud of our team for providing you with a friendly and professional experience. Thank you!

Jan. 12th, 2023