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Regional Finance

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9.0

Overall Score

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Sherby spivey Cedar Park, TX

Need to explain insurance charges better

2 years ago

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Reply from Regional Finance

Hi Sherby, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Tiffany Whitfield Roanoke, VA

The people here are friendly. They go above and beyond to help

1 year ago

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Reply from Regional Finance

Hi Tiffany, thank you for your feedback. We're so glad to hear that you had a positive experience.

May. 5th, 2023

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Dashonda Norman Clarksville, TN

Top tier!!! Thank you 😊 the friendly customer service was very inviting

1 year ago

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Reply from Regional Finance

Hi Dashonda, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Javon Page

The open credibility and history of the company stays in good standing

1 year ago

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Reply from Regional Finance

Hi Javon, thank you for your kind words!

May. 5th, 2023

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star star star star star

Erica Brownsville, TX

I was very grateful for the service. Lori was very helpful and patient.

1 year ago

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Reply from Regional Finance

Hi Erica, we're so glad to hear that you had a positive experience. Thank you for your kind words!

May. 5th, 2023

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star star star star star

Kathleen Bridges Shallotte, NC

Everything was quick and easy with no surprises or empty promises

1 year ago

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Reply from Regional Finance

Hi Kathleen, thank you for your kind words!

May. 5th, 2023

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Amanda Houston, TX

Everything is good. The employees are very nice and helpful. I recommend them.

1 year ago

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Reply from Regional Finance

Hi Amanda, thank you for your recommendation!

May. 5th, 2023

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star star star star star

Helen Albuquerque, NM

Great customer service! Representative was professional, friendly and amazing!

1 year ago

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Reply from Regional Finance

Thank you for your kind words, Helen! We are so glad to hear that you had a positive experience.

Apr. 20th, 2023

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star star star star star

Shannon Mustang, OK

Very helpful, works with you, makes sure you know everything you need to!

1 year ago

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Reply from Regional Finance

Hi Shannon, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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star star star star star

Sharon Stigler, OK

I love how easy the loan process is and how easy it is to make payments.

1 year ago

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Reply from Regional Finance

Hi Sharon, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

star star star star star

Jennet Snider Richardson, TX

Great company and staff. Love them and will always come back in time of need

1 year ago

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Reply from Regional Finance

Hi Jennet, thank you for your feedback. We’re happy to hear that you the loan process went smoothly for you.

Mar. 17th, 2023

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star star star star star

Terry WI

Amazing Service and very friendly. I will recommend to everyone

1 year ago

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Reply from Regional Finance

Hi Terry, thank you for your kind words. We're so glad to hear that you had a positive experience.

Mar. 1st, 2023

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Mary

I Customer service is Excellent. Interest rate are extremely high.

1 year ago

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Reply from Regional Finance

Hi Mary, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Mar. 1st, 2023

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star star star star star

Michael Blue Springs, MO

Very helpful with my needs..Very pleasant and courteous customer service

1 year ago

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Reply from Regional Finance

Hi Michael, thank you for your feedback. We're so glad to hear that you had a positive experience with our team.

Mar. 1st, 2023

star star star star star

Daisy Lopez Rio Grande City, TX

Awesome customer service and I was helped in a very timely manner

1 year ago

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Reply from Regional Finance

Hi Daisy, thank you for your kind words. We are thrilled that you had such a good experience with our team.

Mar. 1st, 2023

star star star star star

Dee Bee Carrollton, TX

I received my loan same day I applied. Great customer service!

1 year ago

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Reply from Regional Finance

Hi Dee Bee, we are glad that you had a quick and easy experience. Thank you!

Mar. 1st, 2023

star star star star star

Josie San Antonio, TX

Very professional experience with assisting with my account.

1 year ago

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Reply from Regional Finance

Hi Josie, thank you for your kind words.

Mar. 1st, 2023

star star star star star

Robert Lovett New Bern, NC

Very fast simple and friendly staff. Extremely helpful I would recommend

1 year ago

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Reply from Regional Finance

Hi Robert, we're so glad to hear that the loan process went smoothly for you. Thank you!

Jan. 24th, 2023

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star star star star star

Cyndi Deleon Guerrero Cypress, TX

Great experience. Great customer service. Prompt and thorough communications!

1 year ago

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Reply from Regional Finance

Hi Cyndi, thank you for your kind words. We're thrilled to hear that you had such a great experience with our team!

Jan. 24th, 2023

star star star star star

Elizabeth Millerforeman

Entire staff are very pleasant and helpful with whatever you need

1 year ago

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Reply from Regional Finance

Hi Elizabeth, we are thrilled to hear that you had such a positive experience with our team. Thank you!

Jan. 12th, 2023

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Brian Morris Wilson, NC

my loan was expedited quickly which helped out a lot at that time.

1 year ago

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Reply from Regional Finance

Hi Brian, we pride ourselves on making the loan process as easy as possible for our customers. We're so glad to hear that you had a positive experience.

Jan. 12th, 2023

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Graciela Las Vegas, NV

Liked I didn't have to go to office, I received offer through mail

1 year ago

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Reply from Regional Finance

Hi Graciela, we're so glad to hear that you had a positive experience. Thank you for taking the time to leave a review!

Jan. 12th, 2023

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Oscar Garcia McAllen, TX

They didn't raise my limit even though I always make my payments

1 year ago

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Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Nov. 22nd, 2022

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Janet parker Arlington, TX

Easy to renew a loan. Loan officer was very helpful and efficient.

2 years ago

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Reply from Regional Finance

Hi Janet, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 9th, 2022

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Norma Donna, TX

I need it an increase on my loan and I did not get any.

2 years ago

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Reply from Regional Finance

Hi Norma, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form of our website so that we can discuss this matter in more detail.

Feb. 23rd, 2022

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Michael Hardin Cullman, AL

Great service , Fast approvals, helps build stable credit history

2 years ago

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Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 18th, 2022

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Carol johnson Houston, TX

Did not give the best request to lower my payments

2 years ago

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Reply from Regional Finance

Hi Carol, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 20th, 2021

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Beverly Marietta, GA

Customer service agent very personable and informative.

1 year ago

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Reply from Regional Finance

Hi Beverly, we are glad that you had a quick and easy experience. Thank you!

May. 5th, 2023

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Bernice

I like how they were so kind and nice. I

1 year ago

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Reply from Regional Finance

Hi Bernice, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Deborah Houston, TX

Easy loan process and great customer service

1 year ago

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Reply from Regional Finance

Hi Deborah, thank you for your kind words. We are so glad to hear that you had a positive experience.

May. 5th, 2023

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John Hodges

Everything was professional and friendly

1 year ago

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Reply from Regional Finance

Thank you, John!

May. 5th, 2023

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Mary Bullock Durham, NC

The transaction was swift, easy and friendly.

1 year ago

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Reply from Regional Finance

Hi Mary, thank you for your kind words.

Apr. 6th, 2023

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Charles Holbrook Sevierville, TN

Very easy to work with. Great customer service.

1 year ago

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Reply from Regional Finance

Hi Charles, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Paulette Washington, DC

Great customer service and low interest rates.

1 year ago

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Reply from Regional Finance

Hi Paulette, thank you for your kind words!

Apr. 6th, 2023

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star star star star star

Teresa Butler, TN

The ladies were great to work with on getting a loan.

1 year ago

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Reply from Regional Finance

Hi Teresa, thank you for your kind words!

Apr. 6th, 2023

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Alessandra Houston, TX

Friendly staff with great customer service.

1 year ago

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Reply from Regional Finance

Thank you for taking the time to leave a review, Alessandra!

Apr. 6th, 2023

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Sharon Asheboro, NC

Convenient, let's me pay by phone. Friendly people.

1 year ago

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Reply from Regional Finance

Hi Sharon, thank you for taking the time to leave a review. Thank you for recommending us in your review.

Apr. 6th, 2023

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Grant Savannah, GA

The people that work there are very friendly

1 year ago

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Reply from Regional Finance

Hi Grant, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Hector “Hitman” Cortez Fort Worth, TX

Straight forward and honest. Explain step by step.

1 year ago

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Reply from Regional Finance

Hi Hector, thank you for your feedback. We are glad that you had a quick and easy experience.

Mar. 17th, 2023

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Tobias GA

She is a great representative and she helped me alot

1 year ago

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Reply from Regional Finance

Hi Tobias, thank you for your kind words.

Mar. 17th, 2023

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Melvyn Raleigh, NC

The effort they extended to provide max loan amount timely

1 year ago

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Reply from Regional Finance

Hi Melvyn, we pride ourselves on making the loan process as easy as possible for our customers. Thank you for your feedback.

Mar. 17th, 2023

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Peggy Austin, TX

Good people and good business. Never rude

1 year ago

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Reply from Regional Finance

Hi Peggy, thank you for your kind words. We are thrilled that you had such a good experience with our team.

Mar. 17th, 2023

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Lindley Swift Cedar Grove, NC

Easy process, quick response, good communication

1 year ago

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Reply from Regional Finance

Hi Lindley, thank you for your kind words. We’re happy to hear that you the loan process went smoothly for you.

Mar. 17th, 2023

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Virginia Garcia Laredo, TX

Very perfecionales good at there job they do help you

1 year ago

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Reply from Regional Finance

Gracias, Virginia!

Mar. 17th, 2023

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Vickie

Great customer service. Fast. Great communication.

1 year ago

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Reply from Regional Finance

Hi Vickie, thank you for your kind words.

Mar. 1st, 2023

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Trace Woodbridge, VA

Great experience, very nice and understanding

1 year ago

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Reply from Regional Finance

Hi Trace, thank you for taking the time to leave a review. We're so glad to hear that you had a positive experience.

Mar. 1st, 2023

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Cheryl Columbus, OH

Great customer service and understanding of loan process

1 year ago

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Reply from Regional Finance

Thank you for your kind words, Cheryl!

Jan. 24th, 2023

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Renee Pardeeville, WI

Friendly customer service . They were fast and efficient.

1 year ago

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Reply from Regional Finance

Hi Renee, we're thrilled to hear that you had such a great experience with our team. Thank you!

Jan. 24th, 2023

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Mrs. Demetria L. Williams Smithfield, VA

The loan officer was great and relatable

1 year ago

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Reply from Regional Finance

Hi Mrs. Williams, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 12th, 2023

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Joyce Philadelphia, PA

Customer service very courteous and helpful.

1 year ago

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Reply from Regional Finance

Thank you for your kind words, Joyce!

Jan. 12th, 2023