Name: Regional Finance
Rating: 4.8

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Verified Customer

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Khang Nguyen Houston, TX

I received a check by mail. I processed very well.

2 years ago

Reply from Regional Finance

Hi Khang, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 1st, 2021

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Verified Customer

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Joyce Hicks Ruckersville, VA

Great staff but interest rate is excessive.

2 years ago

Reply from Regional Finance

Hi Joyce, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 1st, 2021

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Verified Customer

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K Robinson Houston, TX

Professional at all times. No hassle for payment.

2 years ago

Reply from Regional Finance

Hi K, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 24th, 2021

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Verified Customer

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Leroy Ortiz San Antonio, TX

Excellent customer service, they very curtius and helpful

2 years ago

Reply from Regional Finance

Hi Leroy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Verified Customer

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Kim Ward Elizabethton, TN

They're easy to work with and very nice.

2 years ago

Reply from Regional Finance

Hi Kim, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Verified Customer

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Marcos ortiz Pasadena, TX

Good fast customer service. Easy to refinance with all

2 years ago

Reply from Regional Finance

Hi Marcos, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Verified Customer

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Faith N HOBBS Moncks Corner, SC

They are customer focused. The were fast in the process.

2 years ago

Reply from Regional Finance

Hi Faith, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Verified Customer

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Luella Anderson Tulsa, OK

The customer agent was friendly and knowledgeable

2 years ago

Reply from Regional Finance

Hi Luella, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 28th, 2021

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Verified Customer

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Theda Steele Mooresville, NC

They were prompt and courteous and friendly

2 years ago

Reply from Regional Finance

Hi Theda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Verified Customer

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LaThema Meeks Austin, TX

Con. % rate so high.Pro staff informative

2 years ago

Reply from Regional Finance

Hi LaThema, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 17th, 2021

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anita beshers Powder Springs, GA

some issues that were not resolved promptly

2 years ago

Reply from Regional Finance

Hi Anita, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Dora E. Hernandez Dallas, TX

They were very helpful and understanding.

2 years ago

Reply from Regional Finance

Hi Dora, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Tracey Bell Lexington, TN

Friendly service but could be just a little bit faster.

2 years ago

Reply from Regional Finance

Hi Tracey, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Keisha N Brown Lilburn, GA

The loan process was easy and customer service is great.

2 years ago

Reply from Regional Finance

Hi Keisha, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 4th, 2021

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Brandi Norton Taylors, SC

They were very helpful and super friendly

2 years ago

Reply from Regional Finance

Hi Brandi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Daniel Ewing Allendale, SC

They're very good and quick at taking care of the customer

2 years ago

Reply from Regional Finance

Hi Daniel, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Nickelle Farlow Charlotte, NC

They're aways understanding and there to help

2 years ago

Reply from Regional Finance

Hi Nickelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Verified Customer

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Sabine Rigaud Falls Church, VA

Because I like them, and they're doing an excellent job.

2 years ago

Reply from Regional Finance

Hi Sabine, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Verified Customer

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Anonymous Jackson, TN

Great customer service, and efficient process

2 years ago

Reply from Regional Finance

Hi Anonymous, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Juan Castillo Alto, GA

because them courtesy and be profesional

2 years ago

Reply from Regional Finance

Hi Juan, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Roger East Mc Leansville, NC

Friendly people easy to talk to good help

2 years ago

Reply from Regional Finance

Hi Roger, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Julius White Atlanta, GA

I rated them like this because of their user friendliness

2 years ago

Reply from Regional Finance

Hi Julius, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 15th, 2021

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Dexter L Smith Huntsville, AL

I had a very good staff, very professional, and courteous

2 years ago

Reply from Regional Finance

Hi Dexter, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Kazeem Jimoh Franklin, TN

The policy isn't customer friendly at all, forcing my hand to a new refinance for switching my collateral

2 years ago

Reply from Regional Finance

Hi Kazeem, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department using our Contact Us form on our website so that we can discuss this matter in more detail.

Jun. 15th, 2021

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Verified Customer

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Christi Copeland Eastwood Atoka, OK

I appreciated their help and kindness. Very helpful

2 years ago

Reply from Regional Finance

Hi Christi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Gloria Corpus Christi, TX

Very personable and friendly staff. Easy to conduct business.

9 months ago

Reply from Regional Finance

Hi Gloria, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jul. 30th, 2023

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Verified Customer

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Tiffany Whitfield Roanoke, VA

The people here are friendly. They go above and beyond to help

11 months ago

Reply from Regional Finance

Hi Tiffany, thank you for your feedback. We're so glad to hear that you had a positive experience.

May. 5th, 2023

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Verified Customer

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Dashonda Norman Clarksville, TN

Top tier!!! Thank you 😊 the friendly customer service was very inviting

11 months ago

Reply from Regional Finance

Hi Dashonda, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Verified Customer

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Brian Burlington, NC

The loan process was easy. Customer service is great and my representative is very professional.

1 year ago

Reply from Regional Finance

Hi Brian, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Verified Customer

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Tammy Peru, IN

I thought they were very professional and did the best they could to help me out..

1 year ago

Reply from Regional Finance

Hi Tammy, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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Verified Customer

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Wendy Kozelouzek Stedman, NC

I really like the customer service... I will continue to be a customer as long as I can.

1 year ago

Reply from Regional Finance

Hi Wendy, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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Verified Customer

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Dianne Milwaukee, WI

I appreciate the sincere response I received when I asked questions. Everyone was kind and helpful

1 year ago

Reply from Regional Finance

Hi Dianne, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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Verified Customer

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Todd Moore Albertville, AL

Was great they talked me thru it all over the phone all I did was come in and sign super easy

1 year ago

Reply from Regional Finance

Hi Todd, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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Verified Customer

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Stephanie Howard NC

Great service. Never had a problem with the company. I got the loan that I wanted and the payments were reasonable.

1 year ago

Reply from Regional Finance

Hi Stephanie, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Maranda Carlton Theodore, AL

Everyone who works at regional finance is wonderful very sweet and happy with the service I receive

1 year ago

Reply from Regional Finance

Hi Maranda, we are thrilled that you had such a good experience with our team. Thank you!

Mar. 1st, 2023

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Real Life (Barbie) League City, TX

Quick and easy. I needed a small loan for medical treatment and Gabby helped me out.

1 year ago

Reply from Regional Finance

Thank you!

Jan. 24th, 2023

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Lakisha Gaunt Charlotte, NC

Very welcoming and professional staff. Excellent customer service. I’d definitely refer others.

1 year ago

Reply from Regional Finance

Hi Lakisha, we are so glad to hear that you had a positive experience. Thank you!

Jan. 4th, 2023

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Roy Lovelace Charlotte, NC

My experience was great visiting the office and I was very very with the helpful people and service

1 year ago

Reply from Regional Finance

Hi Roy, thank you for taking the time to leave a review. We are so glad to hear that you had a positive experience.

Jan. 4th, 2023

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Charles Metcalf Houston, TX

Their customer service is second to none. It’s very help in helping correct finances.

1 year ago Edited January 10, 2024

Reply from Regional Finance

Thank you for your feedback, Charles!

Dec. 20th, 2022

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Ella Bowman Garland, TX

The loan officers are very helpful and respectfully. suggest solutions.to your problems.

1 year ago

Reply from Regional Finance

Hi Ella, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 9th, 2022

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Fernando Columbus, NE

I had an emergency and needed funds asap, Regional helped me with that. They were fast, friendly and really courteous.

1 year ago

Reply from Regional Finance

Thank you for your review! We are glad that you had a quick and easy experience.

Nov. 22nd, 2022

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Verified Customer

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Patricia Ann Derrett Jacksonville, TX

The person that helped me she did a good job but it took so long like two and a half hours

1 year ago

Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Oct. 31st, 2022

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Verified Customer

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Irene Fuentes Houston, TX

Seems my loan never decreases cannot wait till I pay this off.

1 year ago

Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Sep. 28th, 2022

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Angela Selby Madison, AL

Not enough experience w them to know yet

2 years ago

Reply from Regional Finance

Hi Angela, thank you for your feedback.

Mar. 4th, 2022

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Verified Customer

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Mary Alice Phillips Johnson City, TN

CALLED TO MAKE PAYMENT ON JAN. 3RD,,NO ONE ANSWERED HAD TO LEAVE VOICE MSG...NO ONE CALLED ME

2 years ago

Reply from Regional Finance

Hi Mary Alice, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 13th, 2022

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Verified Customer

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Lakisha D Moore Columbia, MO

Not giving enough Information about things on my loan

2 years ago

Reply from Regional Finance

Hi Lakisha, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form on our website so that we can discuss this matter in more detail.

Dec. 30th, 2021

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Verified Customer

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Paula McCray Jackson, TN

Walked in to set up auto pay...Didn't come to argue..was insulted, told to go home, come back later

2 years ago

Reply from Regional Finance

Hi Paula, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department at by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 27th, 2021

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Verified Customer

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Sherby spivey Cedar Park, TX

Need to explain insurance charges better

2 years ago

Reply from Regional Finance

Hi Sherby, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Verified Customer

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Beverly Marietta, GA

Customer service agent very personable and informative.

11 months ago

Reply from Regional Finance

Hi Beverly, we are glad that you had a quick and easy experience. Thank you!

May. 5th, 2023

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Verified Customer

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Javon Page

The open credibility and history of the company stays in good standing

11 months ago

Reply from Regional Finance

Hi Javon, thank you for your kind words!

May. 5th, 2023