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Regional Finance

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9.0

Overall Score

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Nickelle Farlow Charlotte, NC

They're aways understanding and there to help

2 years ago

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Reply from Regional Finance

Hi Nickelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Sabine Rigaud Falls Church, VA

Because I like them, and they're doing an excellent job.

2 years ago

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Reply from Regional Finance

Hi Sabine, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Anonymous Jackson, TN

Great customer service, and efficient process

2 years ago

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Reply from Regional Finance

Hi Anonymous, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Juan Castillo Alto, GA

because them courtesy and be profesional

2 years ago

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Reply from Regional Finance

Hi Juan, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Roger East Mc Leansville, NC

Friendly people easy to talk to good help

2 years ago

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Reply from Regional Finance

Hi Roger, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Julius White Atlanta, GA

I rated them like this because of their user friendliness

2 years ago

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Reply from Regional Finance

Hi Julius, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 15th, 2021

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Dexter L Smith Huntsville, AL

I had a very good staff, very professional, and courteous

2 years ago

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Reply from Regional Finance

Hi Dexter, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Kazeem Jimoh Franklin, TN

The policy isn't customer friendly at all, forcing my hand to a new refinance for switching my collateral

2 years ago

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Reply from Regional Finance

Hi Kazeem, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department using our Contact Us form on our website so that we can discuss this matter in more detail.

Jun. 15th, 2021

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Christi Copeland Eastwood Atoka, OK

I appreciated their help and kindness. Very helpful

2 years ago

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Reply from Regional Finance

Hi Christi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Tiffany Whitfield Roanoke, VA

The people here are friendly. They go above and beyond to help

9 months ago

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Reply from Regional Finance

Hi Tiffany, thank you for your feedback. We're so glad to hear that you had a positive experience.

May. 5th, 2023

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Dashonda Norman Clarksville, TN

Top tier!!! Thank you 😊 the friendly customer service was very inviting

9 months ago

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Reply from Regional Finance

Hi Dashonda, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Javon Page

The open credibility and history of the company stays in good standing

10 months ago

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Reply from Regional Finance

Hi Javon, thank you for your kind words!

May. 5th, 2023

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Erica Brownsville, TX

I was very grateful for the service. Lori was very helpful and patient.

10 months ago

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Reply from Regional Finance

Hi Erica, we're so glad to hear that you had a positive experience. Thank you for your kind words!

May. 5th, 2023

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Kathleen Bridges Shallotte, NC

Everything was quick and easy with no surprises or empty promises

10 months ago

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Reply from Regional Finance

Hi Kathleen, thank you for your kind words!

May. 5th, 2023

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Amanda Houston, TX

Everything is good. The employees are very nice and helpful. I recommend them.

10 months ago

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Reply from Regional Finance

Hi Amanda, thank you for your recommendation!

May. 5th, 2023

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Helen Albuquerque, NM

Great customer service! Representative was professional, friendly and amazing!

10 months ago

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Reply from Regional Finance

Thank you for your kind words, Helen! We are so glad to hear that you had a positive experience.

Apr. 20th, 2023

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Shannon Mustang, OK

Very helpful, works with you, makes sure you know everything you need to!

10 months ago

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Reply from Regional Finance

Hi Shannon, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Sharon Stigler, OK

I love how easy the loan process is and how easy it is to make payments.

11 months ago

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Reply from Regional Finance

Hi Sharon, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Jennet Snider Richardson, TX

Great company and staff. Love them and will always come back in time of need

11 months ago

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Reply from Regional Finance

Hi Jennet, thank you for your feedback. We’re happy to hear that you the loan process went smoothly for you.

Mar. 17th, 2023

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Maranda Carlton Theodore, AL

Everyone who works at regional finance is wonderful very sweet and happy with the service I receive

1 year ago

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Reply from Regional Finance

Hi Maranda, we are thrilled that you had such a good experience with our team. Thank you!

Mar. 1st, 2023

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Real Life (Barbie) League City, TX

Quick and easy. I needed a small loan for medical treatment and Gabby helped me out.

1 year ago

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Reply from Regional Finance

Thank you!

Jan. 24th, 2023

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Lakisha Gaunt Charlotte, NC

Very welcoming and professional staff. Excellent customer service. I’d definitely refer others.

1 year ago

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Reply from Regional Finance

Hi Lakisha, we are so glad to hear that you had a positive experience. Thank you!

Jan. 4th, 2023

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Roy Lovelace Charlotte, NC

My experience was great visiting the office and I was very very with the helpful people and service

1 year ago

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Reply from Regional Finance

Hi Roy, thank you for taking the time to leave a review. We are so glad to hear that you had a positive experience.

Jan. 4th, 2023

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Charles Metcalf Houston, TX

Their customer service is second to none. It’s very help in helping correct finances.

1 year ago Edited January 10, 2024

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Reply from Regional Finance

Thank you for your feedback, Charles!

Dec. 20th, 2022

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Ella Bowman Garland, TX

The loan officers are very helpful and respectfully. suggest solutions.to your problems.

1 year ago

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Reply from Regional Finance

Hi Ella, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 9th, 2022

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Fernando Columbus, NE

I had an emergency and needed funds asap, Regional helped me with that. They were fast, friendly and really courteous.

1 year ago

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Reply from Regional Finance

Thank you for your review! We are glad that you had a quick and easy experience.

Nov. 22nd, 2022

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Patricia Ann Derrett Jacksonville, TX

The person that helped me she did a good job but it took so long like two and a half hours

1 year ago

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Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Oct. 31st, 2022

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Irene Fuentes Houston, TX

Seems my loan never decreases cannot wait till I pay this off.

1 year ago

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Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Sep. 28th, 2022

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Angela Selby Madison, AL

Not enough experience w them to know yet

1 year ago

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Reply from Regional Finance

Hi Angela, thank you for your feedback.

Mar. 4th, 2022

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Mary Alice Phillips Johnson City, TN

CALLED TO MAKE PAYMENT ON JAN. 3RD,,NO ONE ANSWERED HAD TO LEAVE VOICE MSG...NO ONE CALLED ME

2 years ago

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Reply from Regional Finance

Hi Mary Alice, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 13th, 2022

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Lakisha D Moore Columbia, MO

Not giving enough Information about things on my loan

2 years ago

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Reply from Regional Finance

Hi Lakisha, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form on our website so that we can discuss this matter in more detail.

Dec. 30th, 2021

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Paula McCray Jackson, TN

Walked in to set up auto pay...Didn't come to argue..was insulted, told to go home, come back later

2 years ago

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Reply from Regional Finance

Hi Paula, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department at by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 27th, 2021

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Sherby spivey Cedar Park, TX

Need to explain insurance charges better

2 years ago

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Reply from Regional Finance

Hi Sherby, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Beverly Marietta, GA

Customer service agent very personable and informative.

9 months ago

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Reply from Regional Finance

Hi Beverly, we are glad that you had a quick and easy experience. Thank you!

May. 5th, 2023

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Bernice

I like how they were so kind and nice. I

10 months ago

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Reply from Regional Finance

Hi Bernice, we’re happy to hear that you the loan process went smoothly for you. Thank you!

May. 5th, 2023

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Deborah Houston, TX

Easy loan process and great customer service

10 months ago

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Reply from Regional Finance

Hi Deborah, thank you for your kind words. We are so glad to hear that you had a positive experience.

May. 5th, 2023

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John Hodges

Everything was professional and friendly

10 months ago

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Reply from Regional Finance

Thank you, John!

May. 5th, 2023

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Mary Bullock Durham, NC

The transaction was swift, easy and friendly.

10 months ago

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Reply from Regional Finance

Hi Mary, thank you for your kind words.

Apr. 6th, 2023

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Charles Holbrook Sevierville, TN

Very easy to work with. Great customer service.

10 months ago

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Reply from Regional Finance

Hi Charles, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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star star star star star

Paulette Washington, DC

Great customer service and low interest rates.

10 months ago

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Reply from Regional Finance

Hi Paulette, thank you for your kind words!

Apr. 6th, 2023

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Teresa Butler, TN

The ladies were great to work with on getting a loan.

10 months ago

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Reply from Regional Finance

Hi Teresa, thank you for your kind words!

Apr. 6th, 2023

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Alessandra Houston, TX

Friendly staff with great customer service.

10 months ago

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Reply from Regional Finance

Thank you for taking the time to leave a review, Alessandra!

Apr. 6th, 2023

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Sharon Asheboro, NC

Convenient, let's me pay by phone. Friendly people.

11 months ago

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Reply from Regional Finance

Hi Sharon, thank you for taking the time to leave a review. Thank you for recommending us in your review.

Apr. 6th, 2023

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Grant Savannah, GA

The people that work there are very friendly

11 months ago

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Reply from Regional Finance

Hi Grant, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 6th, 2023

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Hector “Hitman” Cortez Fort Worth, TX

Straight forward and honest. Explain step by step.

11 months ago

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Reply from Regional Finance

Hi Hector, thank you for your feedback. We are glad that you had a quick and easy experience.

Mar. 17th, 2023

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Tobias GA

She is a great representative and she helped me alot

11 months ago

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Reply from Regional Finance

Hi Tobias, thank you for your kind words.

Mar. 17th, 2023

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Melvyn Raleigh, NC

The effort they extended to provide max loan amount timely

11 months ago

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Reply from Regional Finance

Hi Melvyn, we pride ourselves on making the loan process as easy as possible for our customers. Thank you for your feedback.

Mar. 17th, 2023

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Peggy Austin, TX

Good people and good business. Never rude

11 months ago

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Reply from Regional Finance

Hi Peggy, thank you for your kind words. We are thrilled that you had such a good experience with our team.

Mar. 17th, 2023

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Lindley Swift Cedar Grove, NC

Easy process, quick response, good communication

11 months ago

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Reply from Regional Finance

Hi Lindley, thank you for your kind words. We’re happy to hear that you the loan process went smoothly for you.

Mar. 17th, 2023

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Reba Godfrey Belleville, IL

The process was fast and easy. The agent was very professional

3 months ago

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Reply from Regional Finance

Hi Reba, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024