Name: Regional Finance
Rating: 4.8

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Verified Customer

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Khang Nguyen Houston, TX

I received a check by mail. I processed very well.

1 year ago

Reply from Regional Finance

Hi Khang, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 1st, 2021

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Verified Customer

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Joyce Hicks Ruckersville, VA

Great staff but interest rate is excessive.

1 year ago

Reply from Regional Finance

Hi Joyce, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 1st, 2021

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Verified Customer

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K Robinson Houston, TX

Professional at all times. No hassle for payment.

1 year ago

Reply from Regional Finance

Hi K, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 24th, 2021

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Verified Customer

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Leroy Ortiz San Antonio, TX

Excellent customer service, they very curtius and helpful

1 year ago

Reply from Regional Finance

Hi Leroy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Kim Ward Elizabethton, TN

They're easy to work with and very nice.

1 year ago

Reply from Regional Finance

Hi Kim, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Verified Customer

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Marcos ortiz Pasadena, TX

Good fast customer service. Easy to refinance with all

1 year ago

Reply from Regional Finance

Hi Marcos, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Verified Customer

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Faith N HOBBS Moncks Corner, SC

They are customer focused. The were fast in the process.

1 year ago

Reply from Regional Finance

Hi Faith, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Luella Anderson Tulsa, OK

The customer agent was friendly and knowledgeable

1 year ago

Reply from Regional Finance

Hi Luella, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 28th, 2021

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Theda Steele Mooresville, NC

They were prompt and courteous and friendly

1 year ago

Reply from Regional Finance

Hi Theda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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LaThema Meeks Austin, TX

Con. % rate so high.Pro staff informative

1 year ago

Reply from Regional Finance

Hi LaThema, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 17th, 2021

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anita beshers Powder Springs, GA

some issues that were not resolved promptly

1 year ago

Reply from Regional Finance

Hi Anita, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Dora E. Hernandez Dallas, TX

They were very helpful and understanding.

1 year ago

Reply from Regional Finance

Hi Dora, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Tracey Bell Lexington, TN

Friendly service but could be just a little bit faster.

1 year ago

Reply from Regional Finance

Hi Tracey, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Keisha N Brown Lilburn, GA

The loan process was easy and customer service is great.

1 year ago

Reply from Regional Finance

Hi Keisha, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 4th, 2021

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Brandi Norton Taylors, SC

They were very helpful and super friendly

1 year ago

Reply from Regional Finance

Hi Brandi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Daniel Ewing Allendale, SC

They're very good and quick at taking care of the customer

1 year ago

Reply from Regional Finance

Hi Daniel, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Nickelle Farlow Charlotte, NC

They're aways understanding and there to help

1 year ago

Reply from Regional Finance

Hi Nickelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Sabine Rigaud Falls Church, VA

Because I like them, and they're doing an excellent job.

1 year ago

Reply from Regional Finance

Hi Sabine, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Anonymous Jackson, TN

Great customer service, and efficient process

1 year ago

Reply from Regional Finance

Hi Anonymous, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Juan Castillo Alto, GA

because them courtesy and be profesional

1 year ago

Reply from Regional Finance

Hi Juan, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Roger East Mc Leansville, NC

Friendly people easy to talk to good help

1 year ago

Reply from Regional Finance

Hi Roger, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Julius White Atlanta, GA

I rated them like this because of their user friendliness

1 year ago

Reply from Regional Finance

Hi Julius, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 15th, 2021

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Dexter L Smith Huntsville, AL

I had a very good staff, very professional, and courteous

1 year ago

Reply from Regional Finance

Hi Dexter, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Kazeem Jimoh Franklin, TN

The policy isn't customer friendly at all, forcing my hand to a new refinance for switching my collateral

1 year ago

Reply from Regional Finance

Hi Kazeem, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department using our Contact Us form on our website so that we can discuss this matter in more detail.

Jun. 15th, 2021

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Christi Copeland Eastwood Atoka, OK

I appreciated their help and kindness. Very helpful

1 year ago

Reply from Regional Finance

Hi Christi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Janet parker Arlington, TX

Easy to renew a loan. Loan officer was very helpful and efficient.

10 months ago

Reply from Regional Finance

Hi Janet, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 9th, 2022

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Angela Selby Madison, AL

Not enough experience w them to know yet

1 year ago

Reply from Regional Finance

Hi Angela, thank you for your feedback.

Mar. 4th, 2022

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Mary Alice Phillips Johnson City, TN

CALLED TO MAKE PAYMENT ON JAN. 3RD,,NO ONE ANSWERED HAD TO LEAVE VOICE MSG...NO ONE CALLED ME

1 year ago

Reply from Regional Finance

Hi Mary Alice, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 13th, 2022

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Lakisha D Moore Columbia, MO

Not giving enough Information about things on my loan

1 year ago

Reply from Regional Finance

Hi Lakisha, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form on our website so that we can discuss this matter in more detail.

Dec. 30th, 2021

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Paula McCray Jackson, TN

Walked in to set up auto pay...Didn't come to argue..was insulted, told to go home, come back later

1 year ago

Reply from Regional Finance

Hi Paula, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department at by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 27th, 2021

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Sherby spivey Cedar Park, TX

Need to explain insurance charges better

1 year ago

Reply from Regional Finance

Hi Sherby, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Norma Donna, TX

I need it an increase on my loan and I did not get any.

1 year ago

Reply from Regional Finance

Hi Norma, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form of our website so that we can discuss this matter in more detail.

Feb. 23rd, 2022

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Michael Hardin Cullman, AL

Great service , Fast approvals, helps build stable credit history

1 year ago

Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 18th, 2022

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Carol johnson Houston, TX

Did not give the best request to lower my payments

1 year ago

Reply from Regional Finance

Hi Carol, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 20th, 2021

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Hiral H patel Hoffman Estates, IL

Great customer service love the people I work with

1 year ago

Reply from Regional Finance

Hi Hiral, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 20th, 2021

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Brenda H Duncan Gaffney, SC

They do not show appreciation for long time loan holders

1 year ago

Reply from Regional Finance

Hi Brenda, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting our website so that we can discuss this matter in more detail.

Jun. 29th, 2021