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Regional Finance

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7.4

Overall Score

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Tammy Mathis Nashville, TN

Customer service was great the rep that called was helpful and answered all my questions.

3 years ago

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Reply from Regional Finance

Hi Tammy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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star star star star star

Yolanda Doswell Hampton, VA

Customer service assistant, availability to assist and the helping to secure funds

3 years ago

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Reply from Regional Finance

Hi Yolanda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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star star star star star

Johnnie Christian Pittsburg, MO

Very easy to work with and very helpful. Everyone we have worked with has been very nice.

3 years ago

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Reply from Regional Finance

Hi Johnnie, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 21st, 2021

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Kimberly Mitchell Evansdale, IA

Horrible experience! I deposited a check that was given to me from Regional Finance. Three days later I look at my checking account and Regionals check was charged back. It has put me in a huge mess and I only got a run around after calling Regional letting them know their check wasn't good. After trusting a company and now the disaster Im left with to clean up is a nightmare. I got no apology from Nichole at Regional Finance.

11 months ago

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Reply from Regional Finance

Hi Kimberly, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Departmentby visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Feb. 12th, 2024

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Leatha Hopewell, VA

My home heating system (30) years was in repairable. Being on fixed income Regional Finance discussed options and to meet the finance plan that was manageable to my income.

1 year ago

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Reply from Regional Finance

Hi Leatha, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Worlock ! Las Cruces, NM

they call you and while on phone with you send a Pin number. this pin number opts your cell phone in to all text messages and auto dialers. you can opt out after the phone call, but every time you contact them they are "required" to opt you back in to even make a payment. They are a good company for a quick injection of cash that you plan to pay off quickly ( ie 2-3 months max) im not sure i would use them for anything other than that due to the high interest rate. if they did not require the opting in with every communication to them i would probably rate higher.

1 year ago

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Reply from Regional Finance

Hi Worlock, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

May. 5th, 2023

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star star star star star

Mary Kings Mountain, NC

Everyone had positive friendly And helpful attitudes . Borrowing for money was not a pleasant thing for me. However everyone there made me feel all right

1 year ago

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Reply from Regional Finance

Hi Mary, we are proud of our team for providing you with a friendly and professional experience. Thank you!

May. 5th, 2023

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star star star star star

Kelley Euless, TX

I give Regional Finance five stars because they are very respectful, kind, and try the best to meet the customers need. There customer service is awesome!

1 year ago

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Reply from Regional Finance

Hi Kelley, we are proud of our team for providing you with a friendly and professional experience. Thank you!

Apr. 6th, 2023

star star star star star

Felicia Ewell Atlanta, GA

Awesome customer service as well as fast! Monica was great, All the ladies in the office are professional and courteous. I will recommend them to all my family! Thank you!

2 years ago

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Reply from Regional Finance

Thank you for your kind words, Felicia! We're so glad to hear that you had a positive experience.

Dec. 7th, 2022

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star star star star star

Jennylyn

Great people and patient. They are willing to help

8 months ago

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Mosezickle

The loan rep that help was very nice. However the woman who took our documents was rude with an attitude and rather unprofessional.

8 months ago

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star star star star star

Idell

I WAS TREATED SPECTACULAR BY THE REGIONAL STAFF.

8 months ago

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star star star star star

Carolyn

Really good and took care of me really well.

8 months ago

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star star star star star

Cindy Bohanan

Like the people who helped me with the loan !

9 months ago

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Reply from Regional Finance

Hi Cindy, thank you for your kind words. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

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star star star star star

Robert Potter

Everyone is awesome, I highly recommend.

9 months ago

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Reply from Regional Finance

Hi Robert, thank you for your feedback. We're thrilled to hear that the loan process went smoothly for you.

Apr. 15th, 2024

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star star star star star

Melissa Saavedra

The ladies at Regional are very nice and respectful.

9 months ago

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Reply from Regional Finance

Thank you, Melissa! We'll be sure to pass along your compliments to our branch team.

Apr. 15th, 2024

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star star star star star

Tanya Knott

Best people ever with excellent customer service!!!

9 months ago

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Reply from Regional Finance

Thank you, Tanya!

Apr. 15th, 2024

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Lula

Very friendly staff and easy financing available!

9 months ago

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Reply from Regional Finance

Hi Lula, we're thrilled to hear that the loan process went smoothly for you. Thank you for your kind words.

Apr. 15th, 2024

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Duryl Austin, TX

Good company to do business with treat you like family

10 months ago

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Reply from Regional Finance

Hi Duryl, thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our team.

Mar. 4th, 2024

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star star star star star

Cheryl Parraway Pinehurst, NC

Customer Review Video

11 months ago

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Reply from Regional Finance

Hi Cheryl, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Tiffany Lajas Cleveland, TN

Very helpful. Quick and efficient. Friendly

11 months ago

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Reply from Regional Finance

Hi Tiffany, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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Roy Nashville, TN

Just opened account. Too early to tell. Will provide more information at a later date.

11 months ago

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Reply from Regional Finance

Hi Roy, thank you for taking the time to leave a review.

Feb. 12th, 2024

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Charles Cochrane uijl?aA?ak! Buda, TX

Friendly and knowledgeable people all working to get me what I needed.

1 year ago

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Reply from Regional Finance

Hi Charles, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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star star star star star

Javier Houston, TX

Friendly staff n very polite when you call or see in person.

1 year ago

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Reply from Regional Finance

Hi Javier, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Vcp Dallas, TX

I think the loan should be based on how many times a customer has successfully paid 'you' off not just your credit.

1 year ago

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Reply from Regional Finance

Thank you, Vcp. Your feedback helps us to know what we're doing right and how we can improve. Thank you!

Jan. 22nd, 2024

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S Marshall Harvest, AL

The yoyng lady that helped me was very nice, knowledgeable and professional.

1 year ago

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Reply from Regional Finance

Hi S, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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star star star star star

Monica Houston, TX

Friendly, helpful staff and would highly recommend to my friends & family.

1 year ago

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Reply from Regional Finance

Hi Monica, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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star star star star star

Lyubov

The staff is great, always ready to help and return calls and emails on time.

1 year ago

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Reply from Regional Finance

Hi Lyubov, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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star star star star star

Arciel Hac Salisbury, NC

Customer Review Video

1 year ago

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Reply from Regional Finance

Hi Arciel, thank you for your kind words. We're thrilled to hear that you had a positive experience with our team.

Jan. 22nd, 2024

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star star star star star

winner 1111 West Chicago, IL

Very patient and good listeners. Always eager to help any way they can.

1 year ago

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Reply from Regional Finance

Thank you, winner1111!

Oct. 18th, 2023

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Ralph Brown Denver, CO

I love the way you help me out even though I was out of town. Great service

1 year ago

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Reply from Regional Finance

Hi Ralph, we're thrilled to hear that the loan process went smoothly for you. Thank you for taking the time to leave a review!

Oct. 18th, 2023

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star star star star star

Paul Montoya Pecos, TX

Staff is very friendly and professional! The loan process was fast and easy!

1 year ago

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Reply from Regional Finance

Hi Paul, thank you for taking the time to share your experience. We're so glad to hear that the loan process went smoothly for you.

Oct. 18th, 2023

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scott bellew Harmony, NC

Excellent company very nice and helpful employees that are very helpful

1 year ago

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Reply from Regional Finance

Thank you, Scott! We're so glad to hear that you had a positive experience.

Oct. 18th, 2023

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Areatha Arlington, TX

They’re awesome! Very nice people that work in the branch on cooper street

1 year ago

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Reply from Regional Finance

Hi Areatha, we're thrilled to hear that the loan process went smoothly for you. Thank you for taking the time to leave a review.

Oct. 18th, 2023

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star star star star star

Loriann Woodard Eau Claire, WI

Sean was amazing! It was easy peasy! In and out!! Everyone is so nice!!!

1 year ago

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Reply from Regional Finance

Hi Loriann, thank you for your kind words. We're so glad to hear that you had a positive experience!

Jul. 30th, 2023

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JuaniH Hernandez San Antonio, TX

All staff members at Regional Finance are very professional and helpful.

1 year ago

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Reply from Regional Finance

Thank you for your kind words. We’re so glad to hear that you had a positive experience.

Jul. 3rd, 2023

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star star star star star

Toni Michelle Holloway Oklahoma City, OK

Customer Review Video

1 year ago

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Reply from Regional Finance

Hi Toni, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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Barbara Charlotte, NC

Making a loan so simple...people here in Monroe are fantastic to work with!

1 year ago

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Reply from Regional Finance

Thank you for your kind words. We’re so glad to hear that you had a positive experience.

Jul. 3rd, 2023

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welanita Brooklyn, NY

Just a phone call started. It has always been pleasant to when contacting them.

1 year ago

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Reply from Regional Finance

Thank you for your kind words. We’re so glad to hear that you had a positive experience.

Jul. 3rd, 2023

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star star star star star

Rita B Houston, TX

Customer Review Video

1 year ago

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Reply from Regional Finance

Hi Rita, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 29th, 2022

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star star star star star

Doris Edwards Ayden, NC

Customer Review Video

1 year ago

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Reply from Regional Finance

Hi Doris, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Mary Greenville, NC

Staff is very friendly . Every nice and always coming when I enter in.

1 year ago

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Reply from Regional Finance

Hi Mary, thank you for your kind words!

Jun. 16th, 2023

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Larynda

Fast and easy process. My loan rep was very friendly as eell

1 year ago

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Reply from Regional Finance

Hi Larynda, we're so glad to hear that the loan process went smoothly for you. We'll be sure to pass along your compliments to the branch.

May. 30th, 2023

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Ralph Noel, MO

The people took care of my needs like pros and I would recommend them.

1 year ago

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Reply from Regional Finance

Hi Ralph, thank you for your kind words!

May. 30th, 2023

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Rhett Owensby Shelby, NC

Always helpful. Local office. Loan "checks"� are super easy

2 years ago

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Reply from Regional Finance

Hi Rhett, we are glad that you had a quick and easy experience. Thank you!

Dec. 20th, 2022

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Randall Shropshire Lincolnton, NC

Never have had any issues and questions have always been answered

2 years ago

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Reply from Regional Finance

Hi Randall, thank you for taking the time to leave a review!

Dec. 9th, 2022

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Judith M Cone Galesburg, IL

They were easy to deal with. Did everything I needed done quickly

2 years ago

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Reply from Regional Finance

Hi Judith, we're happy to hear that the loan process went smoothly for you. Thank you for taking the time to leave a review.

Dec. 9th, 2022

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star star star star star

James Disco Dallas, TX

Outstanding Customer Service & Loan was completed in a Timely Matter.

2 years ago

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Reply from Regional Finance

Hi James, thank you! We are glad that you had a quick and easy experience.

Dec. 9th, 2022

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star star star star star

Frankie Lawrenceville, GA

Easy to get questions answered. Staff was polite and did not appear rushed.

2 years ago

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Reply from Regional Finance

Hi Frankie, we are proud of our team for providing you with a friendly and professional experience. Have a wonderful day!

Dec. 9th, 2022

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star star star star star

Crystal S Howard Schertz, TX

They were courteous, helped me with my ACH and gave me peace of mind

2 years ago

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Reply from Regional Finance

Hi Crystal, we appreciate your kind words. Have a wonderful day!

Dec. 9th, 2022