Name: OneMain Financial
Rating: 4.0

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Chandra Nicole (MyChandraNicole) Grand Rapids, MI

(Wayne, Michigan) Listen...if you have ANY other options, ANY, DO NOT do this to yourself. I took this secured "auto refinance" loan to pay off the remaining balance at the end of a loan through Toyota Financial for a car I purchased new. I had this balance because of extensions due to Family Leave, etc, so rather than worry about Toyota coming for the car, I refinanced what I owed and paid Toyota off (i.e. $3500). Everything was smooth sailing, the interest rate was high, but I bit the bullet with the intention of paying extra and paying OneMain off early. I had the loan less than a year, when about a month ago I had an accident and the car, was deemed a total loss by my insurance company. This being my first accident, and following my insurance company's instructions, went to get a copy of the Title to mail to my Insurance company. At Secretary of State ( SOS), I was informed that One Main had put all kinds of roadblock to prevent me from getting a copy of the title. When I called One Main to inform them of the intent of the Insurance Company to pay off the balance...their whole attitude changed. The Manager was speaking to me like I was trying to do something shady and illegal AND I definitely told him about himself...then he tried to clean up his words saying they have never had to speak with a customer about an insurance payoff, blah, blah, blah.... And how they give a promise to release a lien once payment is made... Mind you, I'm just trying to follow the guidance of my insurance company. Fast forward to today, September 9, 2016...One Main is paid off, they sent the release to my insurance company instead of to me. My adjuster sent me a copy of the release so that I could take to SOS. I get to SOS , to get a copy of the title, with the release statement in hand and One Main has yet stipulated that the Title could only be mailed. Don't do it! If you have any other options... Toyota didn't even put all these stipulations on the title and I financed my car brand new! Don't do it.

5 years ago

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Janet Dragoo Glendale, AZ

The associates with OneMain Financial have outstanding customer services skills. Both over the telephone and in person, they have always set me at ease with my financial decisions.

5 years ago

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Anthony Cumberland, MD

We had a great experience with the entire staff. We were treated well. Everything was explained to us including optional policies; death, disability, etc.

5 years ago

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George Lutz Sumter, SC

I found OneMain Financial to be very professional, and will recommend it to anyone with complete confidence that they will be satisfied. Sincerely, George Lutz

5 years ago

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siannan Fayetteville, NC

I was skeptical at first, because the whole experience was efficient and painless. I would recommend this company to anyone with pressing financial needs,.

5 years ago

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Tiffany shields Auburn, IN

My father passed away on July 19. We went to the funeral home the 20th. The director was super sweet. He recommended David from the Kendeville Branch. We got the loan that day and everything was fine. We had reassurance that my dad was going to be laid to rest. The funeral happened on the 25th of happened. Today is the 4th of August the loan company then sent my dad a paper saying he was eligible for 7400 dollar loan signed by the same Davide that closed my moms loan the 20th. This was 15 days after the loan was closed. I called and tried to get in touch with David. The secretary said he was on vacation. Then she went to talk about it was their solitation dept. that sent it to us. This is rude and inconsiderate. I will be making a complain to the BBB because he wasnt in the loan companys system. He never had a loan through them. The loan did not have his name on it at all. They did not disclose that they will be buying your familys information from a third party to solisitate to them to try to get their business. She apologized and said she would put in a request for them to stop sending him loan paper work. Then she proceeded to tell me that it takes usually up to 3 months for them to fix it so he will stop recieving these. My mother was hurt that she had to take out a loan to begin with and then they couldn't mention that they would be getting your familys personal information and soliciting to them for 3 months after a request is asked for them to stop. How long would it be if a request wasnt made is a question that is also running through my head.

5 years ago

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Charles Lewis Nashville, TN

one man has the best people they are courteous they care they are willing to go out of their way to help and once I pay off my loan I will even go back and borrow again

5 years ago

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Jacqueline Brice Desoto, TX

It's always a pleasure working with Nate. He's eager to provide the best solution to the situation with no surprises. I look forward to working with him and the One MainFinancial team in the future!

5 years ago

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Allan cottrell Paradise, CA

The woman who handled my loan was very skilled at what she does and had my loan taken care of very promptly, I would definatley refer customers family and friends

5 years ago

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Vern Trumbly Rushville, NE

I was impressed with the overall efficiency and dedication to customer satisfaction of the staff. The loan officer I dealt with was a great help with her suggestiond.

5 years ago

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Brian Falline Kansas City, MO

They provided the finances I needed to pay off my taxes and truck and miscellaneous bills at first but have helped with paying off credit cards and get tags for newer vehicle. It has really helped us a lot.

6 years ago

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Me Lakewood, OH

I don't have the best credit score, One Main Financial helpped me obtain a loan, that best suited my qualifications with a payback amount I was able to really work with.

6 years ago

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William Krauter Neenah, WI

The staff was very knowledgeable and helpful and friendly with us the entire time. They were also very personable in understanding our needs and financial situation.

6 years ago

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Sierra GA

One Main was Very Helpful when we wanted to experience our very first Vacation in Las Vegas which was also our well overdue wedding honeymoon of 12 years. Thank You !

6 years ago

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Angela Atlanta, GA

OneMain is a very friendly and pleasant company to do business with. They help me in the middle of my devoice and consolidated by bills so I could continue to pay my monthly bills and not loose my home.

6 years ago

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chris Orem, UT

The customer service was excellent but the interest rate is terrible. I guess OneMain knows if we come to them for a loan we are really hurting for money so they can take advantage of the situation by charging such high interest.

6 years ago

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Dee Richmond, VA

This is the worst company ever. The unemployment insurance is bogus at best. They wanted me to go back to my employer and ask them to fill out some paperwork instead of having the insurance company send and receive the paperwork from the company. I never did get the loan paid through the insurance, consequently I had to scrounge around and borrow money to pay this loan, otherwise needless to say, they harass you until you give them something. They are also extremely rude. I've resolved to dealing with the main company using the 800 number instead of the branch This company should close it's doors forever. Never again will I be suckered into taking a loan with this company again!!!!!

6 years ago

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tini mapu Orem, UT

I have a few loans with this company. I like that they give us updates and reminders via email or paper. They even approved me with less then perfect credit, which was great. I would recommend them.

3 years ago

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Anthony Easley New Orleans, LA

My visit was at the Thomasville, Al branch. Staff very Friendly n Professional. Get you in n out quick.

10 months ago

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TIM HAMILTON Mansfield, OH

my first loan was easy. made payments on time. went to reborrow and they wanted my title to my auto as collateral. sort of crazy since i was a long time customer and never missed a payment.

1 year ago

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Anita Melendez Buckeye, AZ

I needed a loan to pay off a bill for 6500 it took me four years to pay it off. everybody pays interest the principal never goes down neither down the balance. I had to cash our my 401K loan to pay this off Stay away from this loan company. Borrow from friends or family. This is deep hole of debt you will never get out of. Please from my experience stay away from this company. Customer service is horrible

2 years ago

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YVONNE BRYANT Hampton, VA

ONE MAIN FINANCIAL, HAMPTON, VIRGINIA CUNNINGHAM DR. BRANCH: LENDING DONE BY AN EVIL MONEY-GRUBBING, SALARY-PAID COMPANY MANAGER!! WHEN THE 2 COMPANIES COMBINED, THEY REFUSED FOR MORE THAN 3 YEARS TO COMBINE MY 2 ACCOUNTS TO ONE, THE LESSER ONE BEING $1300.00 BALANCE. THE LARGER ONE $7,000.00. THE INTEREST CHARGE AND PAYMENTS WILL WIPE YOU OUT! THEY ARE ENTIRELY SELF-SERVING AND GREEDY! THE REALITY IS THEY ARE THE EXACT OPPOSITE OF WHAT THEY ADVERTISED. I THANK THE CREATOR WHEN I FINALLY PAY THEM OFF. I REGRET DARKENING THEIR DOORWAY TO THIS DAY.

3 years ago

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Thomas Hullinger Pleasant Grove, UT

OneMain Financial, gave me the funds that I needed when I needed them and they were very quick in having it available. Easy to manage my account and great customer service.

3 years ago

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Tom Pleasant Grove, UT

I have had a couple of loans through OneMain Financial and they have a great website, easy process and good reminders to help you pay things off quicker.

3 years ago

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Jamie Quin

Ive received a loan, refinanced it, never missed nor been late for a payment, now that i applied for another loan all of a sudden the policy has changed. I consider myself a great customer and credit score has risen although i was told i had to have titles in order to receive another loan, once this one is paid, they will never get my business again.

4 years ago

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Anonymous

This company will harass you non-stop if you're even 3 days past the "due date" (You have 10 day Grace period to make your payment!! Managers will be very rude and non-sympatheic to anything you're dealing with and will demand a payment regardless of your situation. They will call you more than once in one day! All day long! Very unprofessional and unfriendly company all around!

4 years ago

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fred Dunellen, NJ

applied for loan thru credit carma.was sent an email that i was approved either 4000.00 with secured car or 1500.00 unsecured.when i called local branch in greenbrook nj to follow up,branch manager ida says all of sudden i'm not approved.when i ask why not because i have email stating i was approved,she comes up with some whacked out story.will never do business with this place EVER!!!!!!

5 years ago

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Frank Baiers Muskogee, OK

Faste,friendly, understanding staff went out of their way to help me out and made sure that all my concerns,needs,and questions were addressed.

5 years ago

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Micheal Kies Las Vegas, NV

The Minot North Dakota branch has top notch employees. They made us feel comfortable and we would definitely do business with them in the future.

5 years ago

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Anna Powell-Scrivener Paducah, KY

Glad I found One Main. Awesome Staff, friendly, knowledgeable, Excellent Customer Service and a willingness to serve their customers with a smile

5 years ago

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Violeta Port Orford, OR

Every time that we have worked with One Main we have been extremely impressed. They have been so incredibly helpful. We appreciate the opportunity

5 years ago

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Jeffrey long

The Cleveland branch is the best branch that I have been too.. they will always have my business as long as I need a loan...

5 years ago

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Linda Adkkins Pikeville, KY

OneMain Financial was excellent in the process of my loan! It was fast with no waiting. The staff were very courteous and helpful!

5 years ago

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Linda Joyce Harris Pittsburgh, PA

FANTASTIC SERVICE!!! It was fast and the loan officer was friendly and help me to get the loan I needed to remodel my new home.

5 years ago

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Billy El Paso, TX

These people are on the edge of very serious harassment. I'm not even 30 days late on my monthly amount and they have been calling me not only once but twice a day. Not only that but harassing my family who I put as my references. Do not do business with these people unless you want to be harrassed if you are even a week with your payment. I am about ready to call my lawyer about this harassment.

5 years ago

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RC Van Wert, OH

Everyone was professional and friendly, making it more comfortable to review my debt and come to a debt consolidation plan.

5 years ago

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DEE CLAWSON Big Spring, TX

The professionals at One Main Finance were very helpful, friendly and understanding in applying for my loan. You can't go wrong with One Main.

5 years ago

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DAVID BACON Gillette, WY

One main has been very accommodating, by finding the loan options that suit my personal needs and explaining the details to me.

5 years ago

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Darleen Baltimore, MD

Ryan was exceptional! Explained everything in great detail and made me feel comfortable. Very professional and friendly.

5 years ago

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Victor Romeo Baltimore, MD

One Main has your back! They will find the means to help you the best they can! All personnel are extremely helpful and courteous!

5 years ago

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Jennifer Chester, VA

Don't get a loan from OneMaine. The worst! You'll never get out of it. The interest is INSANE! Highway robbery. Just best to Get a credit card that will help with your credit score and get a loan from a bank. I will never make the same mistake of getting a loan from OneMaine. I have never missed a payment and I'm still paying on the loan from a year ago. Do yourself a favore, and DON'T DO IT!

6 years ago

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debleh Cincinnati, OH

The staff is always helpful They explain all the papers I am signing . I always feel like they will be there if I have any questions.

6 years ago

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tonya gowens Dallas, TX

Excellent service! Easy, no hassle, monthly payments as a option is fantastic! Will definitely be my finance company for years to come

6 years ago

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Vicente Ruiz Omaha, NE

Onemainfiancial they are very helpful to help you get your money as soon as possible. They also have excellent customer service.

6 years ago

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Viola Glasgow Cypress, TX

Credit score improved by securing a consolidation loan from one main finacial. I only make 1 payment vice several payments.

6 years ago

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Richard Grants Pass, OR

I have poor credit and One Main approved me for a loan that I needed for an emergency. I had money in 4 hours. Thanks OneMain!!

6 years ago

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Eric Yonkers, NY

One Main loan came in handy to tide me over short term crisis. I was processed quickly and professionally. Thank you One Main.

6 years ago

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Roger Jersey City, NJ

The employees were pleasant and professional and provided excellent ideas and provided excellent information on how best to supply my needs

6 years ago

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Connie Flores Houston, TX

This loan has help me pay off some credit cards w high interest rate. Now I have only one loan to pay w high interest rate. There rate is as bad as credit cards no different.

6 years ago

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Ron Anaheim, CA

They approved me for a $2,000 installment loan. Then they asked for a MoneyGram for $250 and said the loan would fund within one and a half hours. The next day they said I needed to send another $200 and it would fund right away. They said if I cancelled the loan I would get my $450 back right away. They are now asking for $220 or now $190 which I do not have. They will not refund me the money. These guys are crooks and I know better but was desperate. I would never do business with them and learned never to send a MoneyGram again. I am reporting them to the BBB.

6 years ago