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MoneyKey

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6.6

Overall Score

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Tiffany Bauder Canton, MS

Great people to work with. Always very helpful.

2 years ago

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Reply from MoneyKey

Hey Tiffany, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Mar. 31st, 2022

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Shirley pedrino Buckner, MO

Helpful took care of everything quick good experience

2 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Shirley!

Mar. 31st, 2022

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nicol benford Plano, TX

Easy application and friendly professional staff

2 years ago

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Reply from MoneyKey

Hey Nicol, we're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team.

Mar. 31st, 2022

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star star star star star

George P Paterakis Grapevine, TX

Great customer service. Very friendly employees.

2 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, George!

Mar. 31st, 2022

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Donna Winfrey Chillicothe, MO

Very friendly. Explained everything very well.

2 years ago

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Reply from MoneyKey

Hey Donna, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Mar. 10th, 2022

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Mildred Aidoo El Paso, TX

Very fast, easy approval great customer service

2 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Mildred!

Mar. 10th, 2022

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Peggy Dothan, AL

they were professional and quick and non judgmental and i will recommend them to anyone who needs help

1 year ago Edited January 10, 2024

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Peggy!

Apr. 28th, 2023

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star star star star star

Hendra Gunawan Willard, UT

Great .. but for me the interest kinda to high, but overall they help me to get the money i wanted .

1 year ago

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Reply from MoneyKey

Hey Hendra, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Mar. 29th, 2023

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Fred Anderson Roanoke, TX

Fast easy to apply and payments are reasonable and their app makes it great to keep track of the loan.

1 year ago

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Reply from MoneyKey

Thanks for the awesome review, Fred! We're here to help when you need us.

Feb. 8th, 2023

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Harry Bartee Kingsland, TX

Convenient and expensive but there when you need them

1 year ago

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Reply from MoneyKey

We appreciate the great review, Harry! We're here to help when you need us.

Dec. 2nd, 2022

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Lela morris Amery, WI

Thay gave me a loan when I couldn't get a loan from a bank.

1 year ago

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Reply from MoneyKey

Hey Lela, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance

Aug. 18th, 2022

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Kantrese Stewart Brenham, TX

Communication, problem solver, very helpful to customers

1 year ago

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Reply from MoneyKey

Thanks, Kantrese! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jul. 28th, 2022

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Diane V Brown Grandview, MO

They were quick to loan me the money I needed

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Diane! We are pleased to know that you are satisfied with the service you received from our Customer Care/Service team.

Jun. 2nd, 2022

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Charlotte E Cardillo Saint Charles, MO

Quick and easy loans but interest is WAY too high.

2 years ago

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Reply from MoneyKey

Hey Charlotte, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

May. 19th, 2022

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Denise Medina Ranchos De Taos, NM

Rates are too high and most of the payment goes to the interest

2 years ago

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Reply from MoneyKey

Hi Denise, your feedback is valued. We’re interested in hearing from you and addressing your specific concerns. Please send an email to feedback@moneykey.com with your details so we may look into your experience and answer any questions that you might have. Thank you.

May. 13th, 2022

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Roberta Haynes Converse, TX

The appreciation process could be simpler.

2 years ago

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Reply from MoneyKey

Hi Roberta, your feedback is valued. We’re interested in hearing from you and addressing your specific concerns. Please send an email to feedback@moneykey.com with your details so we may look into your experience and answer any questions that you might have. Thank you.

May. 13th, 2022

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Deborah J Jones Plano, TX

Quick and easy to use for returning customers.

2 years ago

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Reply from MoneyKey

Hey Deborah, we're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

May. 13th, 2022

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James Euless, TX

There could be more transparency in the loan arrangement between parties.

2 years ago

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Reply from MoneyKey

Hi James, your feedback is valued. We’re interested in hearing from you and addressing your specific concerns. Please send an email to feedback@moneykey.com with your details so we may look into your experience and answer any questions that you might have. Thank you.

Apr. 28th, 2022

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Leslie Logan, UT

Fast and easy in a jam. It was there in an emegency

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Leslie! We're here to help when you need us.

Mar. 31st, 2022

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Jeanne M Clark Grandview, MO

Good customer service. Expedient delivery of the funds

2 years ago

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Reply from MoneyKey

Thanks, Jeanne! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Mar. 10th, 2022

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star star star star star

Sam Dallas, TX

Customer service is great. as a returning customer getting a loan was so easy and fast.

1 year ago

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Reply from MoneyKey

Thanks for the awesome review, Sam! We're here to help when you need us.

Mar. 23rd, 2023

star star star star star

sandi taylor Joplin, MO

I like the fast response if the customer service reps. And that the application was easy

1 year ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks
for the 5-star review, Sandi!

Jan. 27th, 2023

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Mary I Munoz Brownsville, TX

They take for ever to give you a chance to borrow higher amounts.

1 year ago

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Reply from MoneyKey

Hello and thanks for providing this feedback. We’re sorry to hear about your negative experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Jul. 4th, 2022

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Richard Fischer Hurley, WI

Interest rate is way too high. I will never use MoneyKey again because of this fact.

2 years ago

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Reply from MoneyKey

Hi Richard, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through moneykey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Jun. 2nd, 2022

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Brian yeary Santa Fe, NM

They are so easy to work with..the website is so easy to use

2 years ago

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Reply from MoneyKey

Hi Brian, We’re glad you have positive feedback about the service you received. Are you sure you want to leave a 2-star rating? If so, we want to hear more about your experience at feedback@moneykey.com to help us improve our service.

Mar. 10th, 2022

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TC Walker St Louis, MO

Easy to apply, fast turn around, would do it again, ,

10 months ago

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David Odessa, TX

Intrest rate is nothing but theft. Should be more reasonable. Too bad I have to make a deal with the devil when I am in dire need.

1 year ago

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Reply from MoneyKey

Hi David, we appreciate your feedback. We aim to be as transparent as possible when it comes to the the Line of Credit through moneykey.com. All details about the cost of borrowing can be found on our website https://www.moneykey.com/line-of-credit-loans-online/cc-flow-rates/. If you have any additional questions or concerns, you can email us at feedback@moneykey.com.com. Thank you.

May. 3rd, 2023

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William Victoria, TX

Quick and easy, made the process really smooth and money was there the next day!

1 year ago

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Reply from MoneyKey

Hey William, we're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. We're here to help when you need us.

Mar. 15th, 2023

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Shamika Langley Mesquite, TX

I dislike how high the interest rate is. However, moneykey accepted my application when everyone else turned me down.

1 year ago

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Reply from MoneyKey

Hi Shamika, we appreciate your feedback. We aim to be as transparent as possible when it
comes to the the Line of Credit through moneykey.com. All details about the cost of borrowing can
be found on our website https://www.moneykey.com/rates-terms/. If you have any additional
questions or concerns, you can email us at feedback@moneykey.com. Thank you.

Feb. 23rd, 2023

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star star star star star

Reynaldo Shreveport, LA

Love the easy use of app, helps me when I need it!! Very satisfied!!

1 year ago

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Reply from MoneyKey

We appreciate the great review, Reynaldo! We're here to help when you need us.

Feb. 2nd, 2023

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star star star star star

Stacie Johnson Minneapolis, MN

It satisfied my interest of consolidating my financial issues ..

1 year ago

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Reply from MoneyKey

We appreciate the great review, Stacie!

Jan. 27th, 2023

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Leon Yoakum Los Angeles, CA

I borrowed money from monkey in a hard time and it is taking forever to pay back. Monthly service fee is outrageous.

2 years ago

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Reply from MoneyKey

Hi Leon, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

May. 17th, 2022

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Antonio Lawton, OK

Money key is an outstanding company but they hard to get help from them with the little staff they have

1 year ago

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Reply from MoneyKey

We appreciate the great review, Antonio! We're here to help when you need us.

Aug. 17th, 2022

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Joseph Laduca El Paso, TX

Loan shark type interest rares. Pure usuary.

2 years ago

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Reply from MoneyKey

Hi Joseph, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Mar. 31st, 2022

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Vonda Thrower Milwaukee, WI

Great service and fast! Good customer service, prompt and good!

2 years ago

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Reply from MoneyKey

Hi Vonda, We’re glad you have positive feedback about the service you received. Are you sure you want to leave a 1-star rating? If so, we want to hear more about your experience at feedback@moneykey.com to help us improve our service.

Mar. 10th, 2022

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star star star star star

Lorraine Murphy Madison, WI

Excellent customer service and speedy approval

1 year ago

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Reply from MoneyKey

Thanks, Lorraine! We are pleased to know that you are satisfied with the service you received from our Customer Care team. We're here to help when you need us.

Apr. 26th, 2023

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Wm Dallas, TX

Absolutely love these people they help you

1 year ago

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Reply from MoneyKey

We appreciate the great review!

Mar. 29th, 2023

star star star star star

Craig Newberry Blue Springs, MO

Very quick service. Friendly customer service

1 year ago

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Reply from MoneyKey

Hey Craig, we're happy to hear it and are pleased to know that you are satisfied with the
service you received from our Customer Care team.

Mar. 3rd, 2023

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star star star star star

Belinda Armijo San Antonio, TX

Very useful and very satisfying with the help

1 year ago

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Reply from MoneyKey

Hey Belinda, we appreciate your feedback and are pleased to know that you are satisfied with
the service you received from our Customer Care team. We’re here 7 days a week if
you ever need any assistance.

Feb. 13th, 2023

star star star star star

Erin Houston, TX

The staff is very friendly and very helpful.

1 year ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Erin!

Feb. 8th, 2023

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star star star star star

Rena Ferrell Cypress, TX

Easy application process. Paid off loan.

1 year ago

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Reply from MoneyKey

We appreciate the great review, Rena! We're here to help when you need us.

Feb. 8th, 2023

star star star star star

Jerry Dallas, TX

The online process is very easy and quick

1 year ago

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Reply from MoneyKey

Thanks for the awesome review, Jerry! We're here to help when you need us.

Jan. 27th, 2023

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Auvale Siufanua

I like that Money Key always responded when I needed the money.

1 year ago

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Reply from MoneyKey

Hey Auvale, we're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jan. 19th, 2023

star star star star star

Ruben San Antonio, TX

Easy to use and very well helpful with receiving the help.

1 year ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Ruben!

Jan. 11th, 2023

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Ronnara Storr LA

Good customer service. The process for approval was easy. Only thing was high interest rates.

1 year ago Edited March 14, 2023

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Reply from MoneyKey

Hey Ronnara, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Mar. 15th, 2023

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Carrie Tyler, TX

It cost me $800 for $300 loaned. Way to expensive!

2 years ago

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Reply from MoneyKey

Hi Carrie, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

May. 12th, 2022

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Carol

Fast and friendly service but CAB fees are excessive.

1 year ago

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Reply from MoneyKey

Thanks, Carol! We are pleased to know that you are satisfied with the service you received from our Customer Care team

Mar. 29th, 2023

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Kiristie IL

The process to get the loan is a pain and the interest rate is way high.

1 year ago

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Reply from MoneyKey

Hi Kiristie, we value your feedback. We’re interested in hearing from you and addressing your
specific concerns. Please send an email to feedback@moneykey.com with your details so we
may properly address any questions or concerns that you might have. Thank you.

Jan. 27th, 2023

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Stephanie Traverse Castlewood, VA

Money Key was a pain to try and secure a personal loan with. After I applied I got hit with tons of spam for weeks.

1 year ago

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Reply from MoneyKey

Hello Stephanie, Thank you for your feedback. We’re sorry to hear about your experience. If you would like to share additional details, please email us at feedback@[domain].com so we can properly assist you

May. 10th, 2023