1. Marcus by Goldman Sachs
error This company may not service all states.

Established in 2016, Marcus by Goldman Sachs is an online lending platform created by Goldman Sachs. It is named after Marcus Goldman, one of the firm's founders. Goldman Sachs, established in 1869, is a multinational company specializing in investing, trading, and other financial services. 

Marcus was created using feedback from consumers and seeks to provide a simple and transparent borrowing experience. It offers personal, unsecured loans and high-yield savings accounts (1.7% annual percentage yield), and high-yield certificates of deposit (CDs). It aims to be a financial resource for people looking to consolidate debt. Since its inception in October 2016, Marcus has lent $1 billion in loans.

Basic eligibility requirements for Marcus personal loans: 

  • Age 18+ (19 in AL and 21 in Miss. and PR)
  • Valid U.S. bank account
  • Social security number or Individual Tax I.D. Number

Unsecured Personal Loans from Marcus by Goldman Sachs: 

  • Loan Amounts: $3,500–$40,000
  • Origination Fee: None
  • Loan Terms: 36–72 months
  • Minimum Credit Score Requirement: 660

Marcus reports to all three major credit bureaus (Equifax, Experian, and TransUnion). 

Scroll to the bottom to see Marcus by Goldman Sachs reviews from real customers.

The Good

  • No Account Fees
  • Flexible Repayment Terms
  • High-Yield Savings Account (1.7% APY)
  • Customer Support
  • Company Reliability

No Account Fees

Marcus by Goldman Sachs doesn't charge any fees. 

This includes sign-up fees, origination fees, prepayment fees, and late payment fees. 

Early payments received more than 15 days before the due date are counted as extra payments and are first applied to accrued and unpaid interest, then to the outstanding principal. The full payment is still due on the assigned date. Though these early payments are not applied to the monthly amount due, customers who pay extra payments will pay less interest and therefore have a smaller final payment.

In addition, customers who pay late, miss payments, or pay less than their amount due, won't be subject to late fees, but will end up accumulating more interest, resulting in a larger final payment. Although late payments do not accrue fees, they may result in a loan default, which can impact a customer's credit report.

Flexible Repayment Terms

Marcus fixed-rate loans offer a variety of flexible repayment options. Customers who apply online can choose from different loan and monthly payment amounts using an online tool. Customers may choose loan lengths ranging from 36 to 72 months (contingent on applicant qualifications). In addition, customers may choose their monthly payment date and change it up to three times during the life of their loan. 

Customers who consistently pay on time over the course of 12 months earn the opportunity to defer one payment without accruing additional interest.

High-Yield Savings Account (1.7% APY)

Opening a savings account with Marcus by Goldman Sachs is not a requirement for the personal loans process, however it is an additional services that could help you work towards your goal of getting out of debt, or increasing the money in your bank account. 

The annual percentage yield (APY) for a typical savings account is around 0.06% — Marcus by Goldman Sachs claims to provide APR rates that are nearly 4x the national average, at an APR of 1.70%. With a savings account working to get you 4x as much money compared to a traditional savings account it is worth the consideration.

Opening an online savings account with the Goldman Sachs Bank includes some great features in addition to the high APR, including —

  • No account fees
  • No minimum deposit
  • Easy compliance with other banks
  • 7 day customer contact service
  • Federal Deposit Insurance Corporation (FDIC) insured

Customer Support

Marcus does not use an interactive voice response; instead, all calls are answered by an actual loan specialist in the United States. The average wait time is four seconds. Representatives are available Monday to Saturday, 7:00 a.m. to 9:00 p.m. Eastern Time.

In addition, its website also contains a helpful FAQs page outlining many concerns of potential customers. Articles about financial well-being, debt, credit scores, borrowing money are offered on the Insights page. 

Company Reliability

Is Marcus by Goldman Sachs legit? Goldman Sachs is as legitimate and trustworthy as they come. A well-respected and long-standing financial institution with more than 100 years of experience. All personal loans are issued by Goldman Sachs Bank USA, Salt Lake City Branch, rather than a peer-to-peer lending club model, meaning customers do not need to wait for lenders to fulfill their loan requests. They may also take comfort in the financial security of this large company.

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The Bad

  • Potentially High Rates
  • Maximum Amount
  • Credit Score Requirement
  • Joint Applications
  • Maryland Residents

Potentially High Rates

Marcus's loan rate APR range is typical for the industry, however some other personal loan companies offer slightly lower minimum and maximum APRs. If you really do have excellent credit, consider applying with a lender that offers really low rates. Among our top-rated personal lenders that may have lower rates are SoFi and Best Egg. 

Maximum Amount

The maximum loan amount is $40,000. Some competitors offer much higher maximum loan amounts. Additionally, Marcus also only allows the customer to take out one loan at a time. Whether you are looking for a debt consolidation loan, but you have more credit card debt than $40,000, this won't be a good choice for you. 

Credit Score Requirement

When you look at the Marcus Personal Loan calculator to estimate monthly payments, etc, the spot where you select a credit score only goes down to 660 FICO score, at the lowest. So, if you have less than "good" credit history, you probably should look to a different online lender. While Marcus is good for people with excellent credit to consolidate debt, it might not be even possible for other borrowers to get a loan. 

Joint Applications

If you are wanting to apply with a spouse or partner for better rates, you can't apply with a cosigner. Marcus does not accept joint applications.

Maryland Residents

Marcus by Goldman Sachs lending products are not available to people that live in Maryland. 

The Bottom Line

Marcus by Goldman Sachs offers a great online lending platform. It is backed by a large, financially sound institution with years of financial experience that customers can rely on. Marcus offers customers a wide range of loan options and flexibility. The lender's website is clear and easy to navigate. Marcus by Goldman Sachs loan reviews highlight the transparency when it comes to fees and how easy it is to get answers to questions. 

However, customers seeking to borrow more than $40,000 must look elsewhere for their personal loan needs. We recommend that customers compare rates to make sure they receive the best rate and loan for their needs. Overall, we recognize Marcus as a good option for many borrowers.

Read Marcus by Goldman Sachs reviews below.

User Reviews

Star Rating

3.4
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5 Reviews

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Charlie B.

August 20th, 2019 Garnet Valley, PA DETAILS arrow_drop_down
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On 8/1/19 started to fill out application for a CD. In middle of this , screen appeared "we're having some tech issues". Called 800 number immediately and Mark told me try later or first thing 8/2. Went in to finish appl. and screen said 2 CD's were now open. 8/2 called & told Antionette the problem only wanted 1. Went on line following day and saw same 2 CD's open. When I went into my bank account I discovered that $20,000 in cash was withdrawn without my permission. Called again 8/3 spoke with Rachael and her supervisor Angela. They assigned a case number and would deal with cancelling both especially after I read numerous complaints about Marcus. Got my bank to charge Goldman back and received $10,000 back. Still waiting for my second $10,000 but they now want to charge me $182 to get my money back. Getting a total run around.

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David G.

November 19th, 2018 Phoenix, AZ DETAILS arrow_drop_down
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superb and low rates highly recommended -[ the best

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E WILSON

October 14th, 2018

My son works in a London bank, he deals with Goldman Sachs often on the inter-bank to bank level, he has nothing but praise for them and great admiration. The lady who has posted her adverse comments on this site; who claimed that they stole from her a small sum of money ( deducted it without her permission is wrong). This company are world famous in the Banking World, and making remarks like that is a serious libel.

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Veronica Oliver

May 29th, 2018 Snellville, GA DETAILS arrow_drop_down
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This company took $590 from my account via ach without permission. Once informed of their mistake, I was given the run-around for 2 days, then was told I'd get a refund check in the mail. it has taken more than a week for them to return my money and i still do not have it. The company did not recieve my permission to deduct $590 from my account. Due to their failure to correct this neglectful act in a timely manner, other bills have gone past their due dates. The fact that I've had to call them numerous times to get money back, that they basically stole, is ridiculous. To this day I've been waiting more than a week for my funds to be returned. Funds that were never supposed to have been illegally withdrawn from my account. I must stress that what was done to me was very illegal! It was extremely neglectful and unacceptable. After I resolve business with this company, I will no longer do business with them. I will warn anybody to not use this company because they do not value their customers and they take your money without gaining permission. The company does not care if they put you in a hardship. This fact has been proven during this situation

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Fred Estrada

March 14th, 2018 San Antonio, TX

I searched almost all avenues to get a personal loan, at a reduced rate, to pay off my high rate credit cards, and I found and got a loan, very simply from Marcus, for $35000 at 7.49%, paid off all of my very high interest Credit Card Debt, and will be free and clear within 3 years. They have been a Godsend for us.

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