- Resources and learning materials
- Special features
- Customer support
CareerOneStop could not provide a comprehensive number of job postings per month but estimated that they have hundreds of new listings each day. Job listings are pulled from U.S. Jobs, America's Job Exchange, CareerBuilder, and Indeed, as well as nearly 3,000 government-funded brick-and-mortar employment centers. In the future, CareerOneStop will expand listings to include those from Employment Guide and Monster.
Resources and Learning Materials
They provide educational materials for job seekers of all kinds of backgrounds and situations since every job seeker has unique experiences and needs. Job seeker categories include:
- Career changer
- Laid-off worker
- Worker with a criminal conviction
- Entry-level worker
- Older worker
- Young adult
- Workers with disabilities
- Credential seeker
- Career advisor
CareerOneStop provides information about state and federal employment services, such as registering for unemployment benefits and accessing financial aid and scholarships for educational goals. In fact, there is more of an overall emphasis on obtaining formal education than is found on other employment sites. Job seekers can learn about GEDs, certifications, and licenses as paths to a career as well as community colleges and universities.
The mobile apps for Android and iPhone include six interactive tools that are also found on the CareerOneStop website:
- American Job Center finder
- Job finder provides job listings for any local area
- Local training finder locates education and training programs, including short-term training and college degree programs
- Salary finder provides average hourly wages or annual salaries for over 900 occupations
- Unemployment benefits finder lists details for each state's unemployment insurance program, including instructions on how to file
- Veterans job finder matches military job experience to civilian careers
Additionally, the website has embedded links to download Adobe Acrobat Reader, PowerPoint Viewer, Word Viewer, and Excel Viewer.
The best feature for businesses is a job description writer, which walks employers through the process of creating a thorough job description. The template has sections for occupation, location, purpose, education and experience, knowledge, skills, work context, tasks, activities, and tools and technology. The best part is that the employer doesn't need to start from scratch: all of these sections are filled in by default information from the Occupational Information network (O*NET) and can be edited to suit the specifics of the job at hand.
CareerOneStop is thoughtful in its set of resources for ex-offenders, with job search help catered to people trying to move past a criminal record. This includes finding employers that hire ex-offenders as well as tips for talking about a conviction.
CareerOneStop has been around for 18+ years (launched in 1998), though it has functioned under many different names, including America's Career Kit, InfoNet, and America's Career Exchange.
Customer service questions regarding the CareerOneStop website can be directed to the support email address ([email protected]) anytime or phone number (1-877-348-0502) between 7:00AM-4:30PM Central Time Monday-Friday. For free employment or job training help, individuals can call 1-877-US2-JOBS. Most of the businesses reviewed only provide support within the functions of the website itself, so CareerOneStop stands out by offering live-person job search assistance.