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Dish

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5.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 26th, 2024

Dish began in the 1980s in Colorado as a satellite TV service provider. From that time, Dish has become a Fortune 250 company and is publically traded on the NASDAQ stock exchange. Dish also offers internet services through satellite, cable, and fiber optics. Dish is an industry leader dedicated to being on the cutting edge of new technology and providing good value at affordable prices.

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The Good

  • Nationwide Availability
  • Various Internet Types
  • 24/7 Customer Support and Free Installation

Nationwide Availability

Dish internet is available across the United States. Dish has partnerships with other internet service providers to provide its customers with internet access wherever they live. This is especially convenient for customers who move.

Various Internet Types

Dish offers satellite, cable, and fiber internet connections. The availability of each kind of internet depends on your area. Reach out to Dish directly for more information.

24/7 Customer Support and Free Installation

Dish has reliable internet. Should a customer experience difficulties or have questions, Dish has 24/7 customer support. The company also offers free installation of equipment required for internet service.

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The Bad

  • Call for Area Specific Information

Call for Area Specific Information

To get specific information on internet speed, availability, and pricing, consumers must enter their zip code on Dish’s website. Next, a specific phone number will pop up. Consumers have to call the number to receive more information.

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The Bottom Line

Dish is a great choice for an internet service provider. The company provides excellent customer service and dependable internet. Dish’s partnerships with other companies allow customers to stay with Dish wherever they are.

Interested customers need to call Dish directly for more information about availability and prices in their area.

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Star Rating

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3.2

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139 Reviews

Review Breakdown

5 grade

21%

4 grade

22%

3 grade

29%

2 grade

12%

1 grade

16%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Missions Dallas, TX

Have had Dish forever, since their inception. Had numerous problems through out the years, but they always manage to resolve them. Customer service can get a bit shakey, due to no one providing the same information. Customer service needs to be educated on problems that arise. May a question and answer (response) manual. Supervisors need to be available to customers. Have had an issue, not resolved by customer service, requesting a supervisor and they are always not available. Needs to be resolved. How about providing discounts, or preferred service and rates/benefits to customers that have been LOYAL Dish customers, a Senior discount directly on the bill. Be apart of AARP.

2 years ago

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Osotomilayo

The Dish internet network is known for its dependability and seamless connectivity, making it a top choice for me and my businesses alike. One of the key advantages of the Dish internet network to me is its reliable service, which ensures that i can stay connected at all times. This uninterrupted connectivity is crucial for my work who rely on the internet for my work or the communication purposes.

1 year ago

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Sherry Brazil, IN

I had dish for quite a while and then moved to a place where a dish wasn't allowed. I never had any problem with them at all. Customer service was always kind and courteous, as was the tech line. I never had a price increase that wasn't announced. I also very rarely lost my connection. It had to be a monsoon to lose my picture, and never once did snow affect it. Overall, I would recommend this company as easy to work with and good service.

1 year ago

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Shelton Germaine Rogers, AR

I really liked Dish, I had them for many years and had a good overall experience. I used them in several states during my early adulthood. The issue I had was price. I didn't see the value once the streaming services picked up. I could get the same stuff streaming for about 60% cheaper. I would consider using the company again, but not at the rates they are charging.

3 years ago

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Steven Whites Salt Lake City, UT

Dish internet was pretty good, but when there was weather storms your internet connection and TV went fuzzy and off. So you had to wait until a storm had passed. They did link up with AT&T at one point and I never got to try their internet, maybe it didn't have the blotchy/buffering that Dish had due to the weather. But I will say when it did work, it worked well enough to get the job done.

3 years ago

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Jeri Bryant

Dish in comparison to other cable I've used in the past, they performance and quality is good while the only flaw is due to weather issues, the overall experience has been positive just no need to pay for 2 boxes or the hopper.

2 years ago Edited September 15, 2023

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ERVIN CLARK Maumelle, AR

Customer since 2016 Believe Dish can be more flexible in their pricing for loyal legacy customers Displeased with their channel packaging. Often in contract dispute with Fox 16 local channel, months upon months of this channel not being available, yet Dish NEVER offers us customers a refund nor discount

2 years ago

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Sheila Burns Dickson, TN

I have used Dish for my internet service along with a bundle of tv service as well. Their internet service was always dependable and with a good speed. They always offered great customer service if I had issues with internet connection.

2 years ago Edited March 29, 2023

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James Koller Seattle, WA

Great customer service. One of the few that allow you to pause your account for a small fee. I use this service for my vacation home and turn it on and off as needed. With other cable companies I constantly had to turn in the equipment... annoying. Yes, it is prone to weather and messes up signal, but for the money you can't go wrong.

2 years ago

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L Turner Avon, IN

I enjoyed the service and channels provided. Their DVR system was pretty good with commercial skip. Like most services prices went up steadily the whole time I was a customer. If you like most of what you watch in one place they are fine, however with more streaming services coming out every day that is hard to do.

3 years ago

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Rosann Stanko Logan, UT

Enjoyed our experience with Dish. We always found the customer service department helpful, but the wait to get to a live person was often frustrating. The reason we left the company was because we found another company that gave us great service and product, but was cheaper.

6 years ago

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CEDRIC BEAVERS St Louis, MO

I liked the speed of the internet but it could have been better when the weather is not great but over all I when it's nice outside the speed of the internet is the best out there.

2 years ago

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Teresa Reid Charlotte, NC

Great internet service, internet was fast, with uploads of movies, websites, etc. I had 4 tvs, 4 phones, 2 computers linked to the internet and the speed was good on that many. Price comparable to other internet services.

3 years ago Edited October 6, 2022

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Who Knows Baltimore, MD

Dish is a good company for internet. I consistently have great upload/download speeds. Customer service is quick to solve any issue that you may have. Would definitely recommend to anyone looking for an internet company.

3 years ago Edited September 12, 2022

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Claudia Williams Ardmore, OK

I had Dish a long time. It worked great and the people that help you when you have problems with Dish are always very nice. It might take a little long with disconnect issues.

3 years ago

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Tomas Tovias El Paso, TX

I enjoyed Dish it was a good option for me when there was no cable service . I disliked on several locations loss of network due to inclement weather.

2 years ago Edited January 4, 2023

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Carlos Agosto

I have the basic program and is good and I never be interrupted for delay paid. I recommend ⭐️⭐️⭐️⭐️

2 years ago Edited June 13, 2023

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Cathi M. Cartersville, GA

The quality is great. However, if there is any weather in the area; we lose service. Also, we have missed ABC for almost a year.

2 years ago

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Adrienne Noel Lafayette, LA

I think that dish has the best service when the weather is bad, always staying connected, even in a heavy rain storm, thank you very much

2 years ago

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Ladie Lavender Eastsound, WA

Had it for awhile, I don't like that they don't come to take the dish when you stop using the service but overall more affordable than cable

2 years ago

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George Bryant Cambridge, MA

This is a good company. It's a good internet service and hasn't let me down. I've been happy with them now for quite a few years

3 years ago

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K North Liberty, IA

My dad has always liked them, customer service is helpful, the only reason for the 4 star is a little pricey.

2 years ago

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Debi Swartz Pittsburgh, PA

Very nice company to deal with I believe they try to do there very best to get you a loyal customer a great deal

3 years ago

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Katherine Dreyer

They are ok, but not outstanding. Customer service is just adequate.

6 years ago

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Kalume Ibrahim Miami, FL

Dish internet network is ever on and makes my work run smoothly without internet disruption.

1 year ago

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Tony's Babygirl Staton MO

Affordable with great channel selection and bundles, internet is good and worth the value!

2 years ago

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Rebecca Robinson Murfreesboro, TN

I think the customer service is on point but the product not completely ready 2022.

3 years ago

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Jesse and MaryAnn Hewett FL

Great and helpful employees and pleasant to deal with so recommend it to anyone

3 years ago

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Michael Pritt Washington, DC

Good service. Reception alittle “iffy” at best went storm coming or cloudy

3 years ago

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Laura Weber Red Oak, IA

Service was good but prices are to high !

1 year ago

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Melina Jones Cleveland, OH

The service was good. The weather affected the reliability

2 years ago