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Dish

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139 User Reviews

5.1

Overall Score

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1-(855) 961-2343

Author: Kaitlyn Short

LAST UPDATED: April 26th, 2024

Dish began in the 1980s in Colorado as a satellite TV service provider. From that time, Dish has become a Fortune 250 company and is publically traded on the NASDAQ stock exchange. Dish also offers internet services through satellite, cable, and fiber optics. Dish is an industry leader dedicated to being on the cutting edge of new technology and providing good value at affordable prices.

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The Good

  • Nationwide Availability
  • Various Internet Types
  • 24/7 Customer Support and Free Installation

Nationwide Availability

Dish internet is available across the United States. Dish has partnerships with other internet service providers to provide its customers with internet access wherever they live. This is especially convenient for customers who move.

Various Internet Types

Dish offers satellite, cable, and fiber internet connections. The availability of each kind of internet depends on your area. Reach out to Dish directly for more information.

24/7 Customer Support and Free Installation

Dish has reliable internet. Should a customer experience difficulties or have questions, Dish has 24/7 customer support. The company also offers free installation of equipment required for internet service.

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The Bad

  • Call for Area Specific Information

Call for Area Specific Information

To get specific information on internet speed, availability, and pricing, consumers must enter their zip code on Dish’s website. Next, a specific phone number will pop up. Consumers have to call the number to receive more information.

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The Bottom Line

Dish is a great choice for an internet service provider. The company provides excellent customer service and dependable internet. Dish’s partnerships with other companies allow customers to stay with Dish wherever they are.

Interested customers need to call Dish directly for more information about availability and prices in their area.

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User Reviews

Star Rating

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3.2

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139 Reviews

Review Breakdown

5 grade

21%

4 grade

22%

3 grade

29%

2 grade

12%

1 grade

16%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Deanna Myakka City, FL

Good luck even getting service. Moved away and have been able to call different companies to see if they offer internet alone which I haven’t found one that does. Dish representative said he was checking asked for my phone number and address gave that out asked again about internet but apparently that depends on setting up an account first? and they won’t give you an answer until you set up an account with them? No thank you I’ll be happy to set up an account if I know you offer what I want. But you can’t even tell me yes or no about internet. Thanks for wasting your time and mine.

6 years ago

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Life of Frog South Bend, IN

Absolutely horrible service. Yes, the Hopper to record shows is nice, but unfortunately we could only record 2 channels at a time, and if the weather was bad, your recording was all messed up. Anytime it rained hard, the wind blew hard, or snow fell, we lost signal. You couldn't watch anything or use the internet. And the internet was the worst we have ever had! You cannot stream any movies you download. Forget about having strong enough signal to download files from work or the bandwidth to send large files in your email! They are partnered with HughesNet for internet and both Dish and HughesNet are awful. Just shop around for a better internet provider or for StarLink.

3 years ago

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jimmidean0079 Greensboro, NC

I am in the north carolina rocky mount area. I contacted dish network for internet service. They said that they offered it in my area and once i entered my s.s. number and let them put a hold on my cc they told me that they didn't offer internet in my area. I took a 13 point hit on my credit for no reason. Buyer beware.

5 years ago

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Maggie Morgan Freeport, MI

They have not increased bandwidth allotments to account for the greater amount of bandwidth used by every site now. So, with no change in our time on line or sites visited, we are now always throttled before the end of our billing period. Once we were throttled THREE DAYS into a new cycle, thanks to a big dumper from Microsoft.

7 years ago

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W. H. Longview, TX

Paid for certain programming which Dish later dropped. My monthly charge did not go down, it went up. Customer service was very poor and they didn't seem to care. Dish had rather pay to attract new customers instead of retaining customers that have been with them for years. Well, they lost my business and I have saved a ton of money by streaming. Good riddance Dish!

2 years ago

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Savannah PavoReal Richmond, CA

I was a customer of dish for many years. But during the pandemic my DVR went out and they sent seven representatives one per month into my home to exchange DVRs because they sent me seven in a row that were defective. When I started to complain about it I got nothing but push back. I was given a credit but then apparently because I called to complain too many times they took the credit back even thoughMy DVR never worked properly after that so I went back to the hell that is Comcast

3 years ago

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Crystal Batavia, IL

They said we could get Dish so we set up an appointment to get it installed and the guy didn't seem like he wanted to work that day so he made up some reason why he couldn't install it for us. We ended up getting something else after they wasted our time.

2 years ago

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Alan Neff Phoenix, AZ

In my most recent experience DISH has an outage which caused my automatic payment to not be processed. They charged me a $10 late fee. I spent over an hour on hold yesterday only to be told that their systems were still down and to call back.

2 years ago

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Shauna BoBauna Chino, CA

Absolutely crap. They got hijacked and our service is basically terminated because we cannot access the guide or channels to watch what we paid for. Yet, the continue to bill us for services not rendered. Cannot contact them, except to pay a bill for something we can’t use

2 years ago

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A Luckner Albertville, AL

I was with dish for 2 years. I had a bundle package. I was restricted to the channels they put together or get charged twice as much by adding one channel. I also was supposed to have one bill. I didn't receive any bill for almost the entire time. I was charged all at once. Not my mistake, yet my service was terminated due to their error.

3 years ago

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Henry Lebensbaum Andover, MA

i had the Dish program satellite. It suffers from inconsistent and poor reception. When i complained the customer service was poor. Eventually, i found a better streaming cable based system that i switched. Unless you have no choice, never get this.

3 years ago

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Eric

Programming is duplicated x 4 so channel count is a lie. Not enough room to tell what a mess satellite programming is like. Dumping soon, going free.

5 years ago

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Moureen Meggers Ennis, TX

Lack of customer service and no communication made working with the company hard to do business with. I had dish for over 3 yrs, the prices were way too high, but had no other options in the area to choose from.

2 years ago Edited August 3, 2023

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Maya My McDonough, GA

I wish they would come and retrieve this piece of junk dish equipment satelitte that's still on my property from the previous owner. I called but no one bothered to come uninstall it and retrieve it.

2 years ago

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juan garza Ennis, TX

dish they are unreliable in every aspect, from stormy weather to the billing department there hardware(dish) put a hole though my roof. technicians have no clue or no customer service skills

3 years ago Edited September 6, 2022

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Ruby Esparza Bethany, OK

We've had dish network for about 19 years and for years it had been great but a couple years back they started charge way too much with unnecessary fees.

3 years ago

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Darleen

Had them for the contract time of 2 years. Two thumbs down. Had a lot of issues with their service that they couldnt seem to fix.

2 years ago Edited October 31, 2023

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Matt Harvey Minneapolis, MN

When I moved I had tons of issues with Comcast. So I went with dish instead. Same problems same poor customer service.

3 years ago

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John Marchese Deltona, FL

too much weather interference, wasn't a very good experience and wouldn't buy for my home

3 years ago

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Brian Meekhof Stanwood, WA

Customer service was very rude while explaining that they don't service my area

3 years ago

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PISSED OFF CUSTOMER Covington, VA

Dish sucked. Customer service not great and neither is their service!

3 years ago

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Michael Kline Mesa, AZ

Horrible service. Very misleading in service plans

3 years ago

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