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Dish

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6.0

Overall Score

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LAST UPDATED: March 1st, 2024

Dish began in the 1980s in Colorado as a satellite TV service provider. From that time, Dish has become a Fortune 250 company and is publically traded on the NASDAQ stock exchange. Dish also offers internet services through satellite, cable, and fiber optics. Dish is an industry leader dedicated to being on the cutting edge of new technology and providing good value at affordable prices.

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The Good

  • Nationwide Availability
  • Various Internet Types
  • 24/7 Customer Support and Free Installation

Nationwide Availability

Dish internet is available across the United States. Dish has partnerships with other internet service providers to provide its customers with internet access wherever they live. This is especially convenient for customers who move.

Various Internet Types

Dish offers satellite, cable, and fiber internet connections. The availability of each kind of internet depends on your area. Reach out to Dish directly for more information.

24/7 Customer Support and Free Installation

Dish has reliable internet. Should a customer experience difficulties or have questions, Dish has 24/7 customer support. The company also offers free installation of equipment required for internet service.

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The Bad

  • Call for Area Specific Information

Call for Area Specific Information

To get specific information on internet speed, availability, and pricing, consumers must enter their zip code on Dish’s website. Next, a specific phone number will pop up. Consumers have to call the number to receive more information.

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The Bottom Line

Dish is a great choice for an internet service provider. The company provides excellent customer service and dependable internet. Dish’s partnerships with other companies allow customers to stay with Dish wherever they are.

Interested customers need to call Dish directly for more information about availability and prices in their area.

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Star Rating

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3.2

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136 Reviews

Review Breakdown

5 grade

21%

4 grade

22%

3 grade

29%

2 grade

12%

1 grade

16%

Sentiment Criteria

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Quality

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Sherry Brazil, IN

I had dish for quite a while and then moved to a place where a dish wasn't allowed. I never had any problem with them at all. Customer service was always kind and courteous, as was the tech line. I never had a price increase that wasn't announced. I also very rarely lost my connection. It had to be a monsoon to lose my picture, and never once did snow affect it. Overall, I would recommend this company as easy to work with and good service.

3 days ago

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Arooj Naeem

Dish provides reliable internet services with excellent customer support. The variety of plans and consistent performance make Dish a dependable choice for those seeking quality internet service.

1 month ago

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Kalume Ibrahim Miami, FL

Dish internet network is ever on and makes my work run smoothly without internet disruption.

3 days ago

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Courtney De La Paz

One of the worst accounts I’ve ever had. They claimed I owed them money when I even had an invoice and copy of proof of payment from them!

1 week ago

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Missions Dallas, TX

Have had Dish forever, since their inception. Had numerous problems through out the years, but they always manage to resolve them. Customer service can get a bit shakey, due to no one providing the same information. Customer service needs to be educated on problems that arise. May a question and answer (response) manual. Supervisors need to be available to customers. Have had an issue, not resolved by customer service, requesting a supervisor and they are always not available. Needs to be resolved. How about providing discounts, or preferred service and rates/benefits to customers that have been LOYAL Dish customers, a Senior discount directly on the bill. Be apart of AARP.

5 months ago

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Claudia Ruiz Hialeah, FL

Dish offers you the best combination of Sports channels, children's programs, soap operas, discoveries, the best movies, free shows and movies etc. It has DVR so you don't miss your favorite programs, the best selection of programs in Spanish and English. It has fabulous promotions in package plans that guarantee the same price for 3 years, FABULOUS!!! so look for more.

6 months ago

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Amanda George IL

I used dish from 2014 until about late 2017. Everytime it rains the signal goes in and out. If it's windy it lags really bad, and it just seems like it's always breaking down. They would always send someone to come check it to see what the problem was and they always either found something and said they fixed it, or they couldn't find anything wrong. It never got better. They also have all kinds of hidden fees and promo charges on your bill after the first cycle. Watch out! Your wallet will pay for it. The ONLY reason it got a 2 star instead of 1 was because the call from start to end was flawless, and the scheduled set up date was flawless too. They came on time, answered questions, set it all up, and then show me basic remote functions and how to use other features. If the satellite service was as good as the customer service is, they'd be taking over.

7 months ago

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Jeri Bryant

Dish in comparison to other cable I've used in the past, they performance and quality is good while the only flaw is due to weather issues, the overall experience has been positive just no need to pay for 2 boxes or the hopper.

5 months ago Edited September 15, 2023

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Ken Duvall Goodyear, AZ

I got rid of Direct TV due to poor service and several tuners that were absolute failures. I went to Cox TV for 10 days and dumped them. I have had Dish for 6 years now and have had very few problems. I also use Dish in my motorhome.

7 months ago

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W. H. Longview, TX

Paid for certain programming which Dish later dropped. My monthly charge did not go down, it went up. Customer service was very poor and they didn't seem to care. Dish had rather pay to attract new customers instead of retaining customers that have been with them for years. Well, they lost my business and I have saved a ton of money by streaming. Good riddance Dish!

3 months ago

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Gina Donofrio

Most satellite companies have trouble keeping service during storms. Dish not only has affordable plans, they also make a strong effort to have uninterrupted service. Customer Service Agents are kind, and lead over any problem no matter how big, or small.

1 year ago

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Colvin Doughty

I live in an isolated area in extreme Northern California with no cell service, and little else and what's available is totally unsatisfactory. Dish has provided me with mostly uninterrupted serviocce for my internet and entertainment (TV) for over 5 years. I've never had such service in all the years (over 60!) I've used the others.

5 years ago

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cindy g Victorville, CA

I’ve been with Dish since I got married almost over 24 years I have never had any problems with them and when I had technical problems, they are very helpful over the phone and even the text that come to the house I’ve never had any complaints about them and I would continue to be a customer with them.

9 months ago Edited May 24, 2023

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gar greiner Colorado Springs, CO

We switched to dish network and it's great. More affordable with the channel s we want.plus there's voice command that is great at nite while watching TV in the bedroom.the dvr has large storage for recording your favorite shows plus on demand for episodes and movies you want.netflix and YouTube have there own channels on the dish netflix.for easy access.and dish works great in the mountains of Colorado.Thanks,G.B.Greiner

1 year ago

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Tony Lolli

Have had Dish service for almost a year. Service has only been interrupted once due to a nearby thunderstorm but it returned shortly thereafter. On the one occasion I needed to contact Dish by phone, the representative solved the problem in a matter of minutes and also told me how to solve it if it happened again. It never reoccurred. The representative answered every question, was patient and was skilled.

1 year ago

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Mr. John Winter Garden, FL

Dish is the best source of TV viewing that we have come across. They offered us a very fair and reasonable price to install their product in our home, and offered a lot more movie channels than our previous encounters with their competitors. The only sad thing that neither Dish, or the other satelite providers can't fix is when it rains, the cloud cover blocks the single to the dish.

1 year ago

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Sonya Parker Mesa, AZ

Horrible service with limited products. They don't offer BET along with several other channels. Long wait to speak with customer service to resolve issues.

3 months ago

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ERVIN CLARK Maumelle, AR

Customer since 2016 Believe Dish can be more flexible in their pricing for loyal legacy customers Displeased with their channel packaging. Often in contract dispute with Fox 16 local channel, months upon months of this channel not being available, yet Dish NEVER offers us customers a refund nor discount

10 months ago

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Sheila Burns Dickson, TN

I have used Dish for my internet service along with a bundle of tv service as well. Their internet service was always dependable and with a good speed. They always offered great customer service if I had issues with internet connection.

11 months ago Edited March 29, 2023

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James Koller Seattle, WA

Great customer service. One of the few that allow you to pause your account for a small fee. I use this service for my vacation home and turn it on and off as needed. With other cable companies I constantly had to turn in the equipment... annoying. Yes, it is prone to weather and messes up signal, but for the money you can't go wrong.

11 months ago

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Lisa Imes DeMotte, IN

Customer service is less then attractive. Starts out great and them prices boom expand!

1 month ago

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Kjay Sorenson

I like dish because otherwise I wouldn't have TV as I live in an extremely rural area. One of the things I am still angry about is that I was promised a $200 Visa gift card and they basically called me a liar I told them why don't you pull the recorded call. So it's been several months and I still have not received my Visa gift card, nor has my neighbor received her $100 Visa gift card. They keep putting it off, and trying to make me jump through loops. I so give up. I feel like that was a total scam. What I didn't like was the technician really botched the installation and was very lazy and got irritated with me when I told him I didn't want to cord running across my room. Anyhow I really like the channel selections and they offer a lot. They are very expensive but what's a person to do when that's all you've got. Customer service is pretty good as a matter of fact it's really good the telephone customer service is quite excellent. So I can't complain too much as it rarely goes down. I do test that huge bill every month.

1 year ago

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Michelle Crane Queen Creek, AZ

My grandma had Dish at her house before she passed away and so I would watch at her house with her. I loved the great reception and amount of channels to choose from. Connectivity was very on point and no issues with recording and playing back shows

1 year ago

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Shelton Germaine Rogers, AR

I really liked Dish, I had them for many years and had a good overall experience. I used them in several states during my early adulthood. The issue I had was price. I didn't see the value once the streaming services picked up. I could get the same stuff streaming for about 60% cheaper. I would consider using the company again, but not at the rates they are charging.

1 year ago

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Dwayne Holland Toney, AL

I tell you what I like about dish and that's the service department. They always arrive on time for me. Dish also has a great variety of package deals that i think is better than the competition. I would recommend dish. Thanks

1 year ago Edited August 18, 2022

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Steven Whites Salt Lake City, UT

Dish internet was pretty good, but when there was weather storms your internet connection and TV went fuzzy and off. So you had to wait until a storm had passed. They did link up with AT&T at one point and I never got to try their internet, maybe it didn't have the blotchy/buffering that Dish had due to the weather. But I will say when it did work, it worked well enough to get the job done.

1 year ago

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Alexandria Lekberg Woodland, CA

Dish was great when we had it for some years until we moved! The speed was great and we didn’t have too many problems! If it was extremely windy then we had to go turn the dish and then it was fine. We enjoyed our internet while we had Dish.

1 year ago

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Cathi M. Cartersville, GA

The quality is great. However, if there is any weather in the area; we lose service. Also, we have missed ABC for almost a year.

4 months ago

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Melinda D Oliff Milford, VA

Good service and cuts the price down if you let them know by phone that it is too high, you usually get a reduced rate.

5 months ago

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L Turner Avon, IN

I enjoyed the service and channels provided. Their DVR system was pretty good with commercial skip. Like most services prices went up steadily the whole time I was a customer. If you like most of what you watch in one place they are fine, however with more streaming services coming out every day that is hard to do.

1 year ago

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Bob Trammell Los Angeles, CA

I contracted with Dish through a local provider in the hope of lowering my cable/internet bill. They had a booth at the local county fair. The installer arrived and did a survey of my home and told me they would install the dish system on my roof, but - couldn't guarantee that they would not damage my roof - couldn't connect to the coax inside my home - insisted they would need to put holes in my walls to the outside of the house and run their fiber along the floorboards I sent them home.

1 year ago

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Mark Erwin Follansbee, WV

I had dish three different times when I have moved when I lived in one place the internet was extremely bad they said I live too far out in the country I transferred it it was somewhat better but still very expensive and then I had transferred it again and should have kept the same price as I had been paying all along well they tried to raise it by $40 per month I had to have a total fit on them to get them to reduce it but they still did not reduce it back to where it was

2 years ago

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Rosann Stanko Logan, UT

Enjoyed our experience with Dish. We always found the customer service department helpful, but the wait to get to a live person was often frustrating. The reason we left the company was because we found another company that gave us great service and product, but was cheaper.

4 years ago

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Carlos Agosto

I have the basic program and is good and I never be interrupted for delay paid. I recommend ⭐️⭐️⭐️⭐️

8 months ago Edited June 13, 2023

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Deanna Myakka City, FL

Good luck even getting service. Moved away and have been able to call different companies to see if they offer internet alone which I haven’t found one that does. Dish representative said he was checking asked for my phone number and address gave that out asked again about internet but apparently that depends on setting up an account first? and they won’t give you an answer until you set up an account with them? No thank you I’ll be happy to set up an account if I know you offer what I want. But you can’t even tell me yes or no about internet. Thanks for wasting your time and mine.

4 years ago

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Jeff Gerbino Spring Hill, FL

In the early days they took advantage of their situation and did regular price hikes. Then as streaming came into play they became so much more amendable. Too late for me I moved on.

9 months ago

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Lisa perry Mount Pleasant, MI

Dish is a great company with the services that they offer to the customers, the only gripe that I have it that they charge way too much and the customer service is not always pleasant

10 months ago

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Rafael Matthew Jamaica Plain, MA

I've been using Dish for the past few months and have generally been pretty satisfied with their service. The speeds are good and the price is reasonable. My only complaint is that their customer service could be better - it can take a while to get an answer to your questions or issues. Other than that though, I'm pretty happy with them overall!

11 months ago

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CEDRIC BEAVERS St Louis, MO

I liked the speed of the internet but it could have been better when the weather is not great but over all I when it's nice outside the speed of the internet is the best out there.

1 year ago

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Margaret James LA

Dish started out great, but as the monthly bill increased just about every other month I dropped them. The bill was under $100 and by the time I dropped Dish it was more than$135 per month. Not to mention the black out with other station networks. That did it for me . It was happening to often

1 year ago

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Diogenes DeFawkes Warner Robins, GA

Never had a problem dealing with their customer service. Needed a second box for my bedroom and a tech came out and installed it the next day. No fuss no muss.

1 year ago

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Teresa Reid Charlotte, NC

Great internet service, internet was fast, with uploads of movies, websites, etc. I had 4 tvs, 4 phones, 2 computers linked to the internet and the speed was good on that many. Price comparable to other internet services.

1 year ago Edited October 6, 2022

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Life of Frog South Bend, IN

Absolutely horrible service. Yes, the Hopper to record shows is nice, but unfortunately we could only record 2 channels at a time, and if the weather was bad, your recording was all messed up. Anytime it rained hard, the wind blew hard, or snow fell, we lost signal. You couldn't watch anything or use the internet. And the internet was the worst we have ever had! You cannot stream any movies you download. Forget about having strong enough signal to download files from work or the bandwidth to send large files in your email! They are partnered with HughesNet for internet and both Dish and HughesNet are awful. Just shop around for a better internet provider or for StarLink.

1 year ago

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Who Knows Baltimore, MD

Dish is a good company for internet. I consistently have great upload/download speeds. Customer service is quick to solve any issue that you may have. Would definitely recommend to anyone looking for an internet company.

1 year ago Edited September 12, 2022

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Brenda Anderson Waco, TX

I had dish Internet service for two years and I was very pleased with the service. They had excellent customer service and it worked well and had a fast speed.

1 year ago

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MNO O GA

Satellite internet just isn’t reliable especially when you live in the Southeast where there are storms most afternoons, May through August. It was dial-up at best and didn’t work most of the time for simple tasks such as accessing email or trying to just buy some things online. After many service calls we just decided that no matter what we do we are not going to get good internet and canceled our service. The cost just wasn’t worth it. Dish tried their best but it all just depends on where you live.

1 year ago

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Sheila Stone Niota, TN

I didn't want Dish TV to begin with. It was somewhat pushed on me thru a HughesNet CSR when I was ordering internet. I don't watch TV much so I went with as cheap and basic as possible. Set-up is aggrevating. I guess for the tech savvy they would be fine but not your "average Joe". Now I watch it even less. I think I would like the shows from an antennae better than what I have with a satellite. If they want to improve things the installer needs to have the time to actually set up the entire system so that I can pick up my remote and change channels. KISS

1 year ago

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Ben Fresno, CA

Was good until I moved and wasn't able to pay the few they charge for installing the equipment at the new place they will give you free installation when you 1st sign up but charge you $3k to move it and in o there to keep your acct you have to agree to 6 months or more and weather you have service or not you have to finish out the contract

1 year ago

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Claudia Williams Ardmore, OK

I had Dish a long time. It worked great and the people that help you when you have problems with Dish are always very nice. It might take a little long with disconnect issues.

1 year ago

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PessoaJ Herriman, UT

We had Dish for several years and we loved it. We experienced very few problems and when we did they were fast at getting it fixed. Would highly recommend

4 years ago