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4.6

Overall Score

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LAST UPDATED: June 21st, 2023

Cable One is a corporation that offers internet service in 19 states. The company's high-speed internet is available to an estimated 3.5 million people, making Cable One the 16th largest provider of cable broadband in the United States in terms of coverage area. They require no contracts, and offer tiered packages with low introductory rates. Cable One offers tiered plans to provide services for the varied needs of customers. Customers can also bundle with other services such as cable, and phone.

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The Good

  • Quick Download Speeds on Low-Tier Packages
  • Large Service Area

Quick Download Speeds on Low-Tier Packages

With many internet service providers, low-tier packages typically have unreasonably slow download speeds. However, this is not the case with Cable One. Cable One's lowest plan, the Startup package, offers 100 Mbps download speeds and costs $55 per month. This means that Cable One customers have access to moderately quick speeds at an affordable price point.

Large Service Area

Currently, Cable One offers its services in 19 states across the country. In fact, Cable One is the 16th largest cable broadband provider in the U.S. in terms of coverage area, which means that several consumers have access to the company's services. While a lot of their competitors offer services in 50 states, some have far less availability than Cable One.

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The Bad

  • Slower Than Average Upload Speeds
  • Data Caps

Slower Than Average Upload Speeds

While Cable One does offer its customers quick download speeds, the company's upload speeds are relatively slow. Cable One's upload speeds range from 3 Mbps to 50 Mbps. If a customer plans on uploading a significant amount of content to the internet, Cable One may not be able to provide enough speed to meet their needs.

  • Starter Plan — 3 Mbps
  • Family Plan — 5 Mbps
  • Streamer Plan — 10 Mbps

Data Caps

Cable One has set data caps that limit how much data a customer can use each month. If a customer goes over their monthly limit, they will incur an overage fee on their bill.The data limits for Cable One's internet packages are as follows:

  • Starter Plan — 300 GB per month
  • Family Plan — 400 GB per month
  • Streamer Plan — 500 GB per month

While these limits are decently high, several other companies in the industry do not impose any data limits on their customers.

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The Bottom Line

Cable One offers quick download speeds, low introductory rates, and customers do not have to sign a contract. However, the company has set data caps, slow upload speeds, and are only available in 19 states. We also don't like that the introductory rates are only for three months, this is a very limited time in the industry. Most companies offer lower rates for six months to a year. At this time we recommend checking out other companies to fulfill your internet needs.

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Star Rating

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3.0

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29 Reviews

Review Breakdown

5 grade

24%

4 grade

17%

3 grade

17%

2 grade

17%

1 grade

24%

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John

Excellent! High and stable internet speeds. My speed runs about 50mb. Based on other services I've found offering "high speed" internet in our area of Idaho Falls, ID, no one really compares or offers similarly high speeds as CableOne. Highest speeds I've found over up to 25mb. By way of improvement, CableOne does limit the data usage which is a challenge when family comes to visit and one month's data usage may exceed the limit we currently have resulting in an email saying or rates will need to go up if it happens again. The should be an option for temporary increase from time to time, of course with increased payment for that month instead of permanent increase.

4 years ago

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Bridget Walker Bay Saint Louis, MS

Cable One is great. They gave me great service at a great price. They are quick to fix anything that might get in the way of yor streaming. They came out the next day when my service went out and it was fixed within the hour. Great service technicians.

1 year ago

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Captian Karl

They try to accomodate when there is a problem but as with most cable co's you have to stay on top of latest offering to insure your service level and price structure.

4 years ago

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Joseph Alee Ontario, OR

Excellent uniterrupted service. Customer service is great and you don't have to listen to boring music while you wait

5 years ago

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Jenienne

The service is reliable, a little expensive though

5 years ago