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Atlantic Broadband

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17 User Reviews

3.7

Overall Score

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LAST UPDATED: August 3rd, 2022
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Attention: Atlantic Broadband is now Breezeline.

Atlantic Broadband has changed its named to Breezeline. The company's name may have changed, but it is committed to providing fast and reliable internet.

Atlantic Broadband is an East Coast internet, phone, and TV provider with 15 years of experience. It offers high-speed internet to homes and businesses of all sizes. The company has service centers and stores locally in all of the locations it offers internet access. Atlantic Broadband is a wholly owned subsidiary of Cogeco Communications, Inc.

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The Good

  • Customer Service
  • Internet Quality
  • Bundle Options
  • Available to Businesses

Customer Service

Atlantic Broadband has excellent customer service and is dedicated to customer satisfaction. It offers free next-day installation with appointments in three-hour windows. It also offers two-hour service windows if you encounter challenges with your internet.

The company has tech support available all day, every day, so customers always have someone to troubleshoot and fix any internet problems that arise. Customers can also use their own online account to troubleshoot their modem.

Customers can manage payment for services, set up an email account, and deal with the effects of weather and power outages using their Atlantic Broadband account.

On its website, Atlantic Broadband has many great resources for customers. It includes how-to videos, user guides, and FAQs. The customer service number is also highly visible. Atlantic Broadband has excellent customer support services.

Internet Quality

Atlantic Broadband offers internet speed of up to 50 Mbps download speed, which is more than sufficient for any streaming app or internet TV provider. The company also ensures that home wi-fi access is reliable and that there are no wifi dead zones or internet outage in your home or business.

Like Xfinity Internet, Atlantic Broadband also has wi-fi hotspots available to its customers in its network areas that they can have access to high speed internet outside of their home.

Bundle Options

Customers interested in purchasing internet, TV, and phone service can bundle all three of these services or any combination of them to receive deals. To view all available Atlantic Broadband plans, you have to input your location online.

Atlantic Broadband service has no cancellation fees. These are nice features in addition to free installation and quality customer service.

Some of their packages come with contracts. There may be additional fees for an Atlantic Broadband approved modem or wi-fi router.

Available to Businesses

Atlantic Broadband is also able to meet the internet needs of businesses in several industries, including government, retail, restaurants, and health care. It also has bundles and specific wi-fi access features available to businesses. More details on these offerings can be found on its website by inputting your business's zip code.

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The Bad

  • Limited Availability

Limited Availability

Atlantic Broadband internet is primarily available in ten cities across Pennsylvania, Maryland, South Carolina, Connecticut, Florida, and Delaware. It is also available in a few other areas. You can easily check the company's website to see if service is offered in your area by entering your zip code. Once you've selected your location, you can see the pricing of various bundles and packages. If you live within Atlantic Broadband's service area, check out our verified Atlantic Broadband reviews to see how other customers are enjoying their internet service.

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The Bottom Line

Atlantic Broadband has high-quality internet, customer service, and other product offerings. Its services are available to businesses and homeowners alike and meet each one's specific needs. It offers free installation with no contracts or cancellation fees. If Atlantic Broadband internet service is available in your area, it is worth taking the time to consider them when choosing an internet service provider.

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Star Rating

2.7

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17 Reviews

Review Breakdown

5 grade

29%

4 grade

6%

3 grade

6%

2 grade

18%

1 grade

41%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Gloria Christe

It was very good in navigating the net and very little and the affordability was the reason I changed from Hughesnet

2 years ago