Comcast Xfinity Internet Logo

Comcast Xfinity Internet

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5.5

Overall Score

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Lindy Johnson Jacksonville, FL

It's a disgrace ..I am cancelling I can't get Netflix as it's always out Always problem in oakleaf ..they have a nerve asking to be paid !!!!!!!

4 years ago

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Kurt Lucas Olney, MD

I was very dissatisfied with Comcast. I had multiple equipment issues that took months to get resolved.

4 years ago

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jim krapf Hackensack, NJ

Cost effective and great streaming xxxxx

4 years ago

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Joor79 Bartow, FL

Massive outages every night, data caps, God awful costumer service, price jacking, there is a reason it is the most hated company in the country.

4 years ago

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Lawrence Davis Las Vegas, NV

The internet is blazing fast and beyond my expectations

4 years ago

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Seth Schellenberg Lehi, UT

All 5 of the absolute worst interactions I’ve ever had as a customer have been with xfinity internet. Impossible to get a hold of once you sign on.

4 years ago

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HG ,

HORRIBLE CUSTOMER SERVICE!!! YOU CAN'T GET ANY RESOLUTIONS TO ANY PROBLEMS YOU HAVE SUE TO THEIR ERRORS AND LAZY STAFF!!!!

5 years ago

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Willie Williams Dothan, AL

I've had no problems. If I did they resolved my issues.

5 years ago

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Shirley Houston, TX

Great Company with Excellent customer support.

5 years ago

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Robert M Roder Pompano Beach, FL

Best customer service. They will always be there for you.

5 years ago

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C.A Miami, FL

Always solve issue whenever i call. Always knowledgeable

5 years ago

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C Monroe American Fork, UT

Terrible customer service. Horrible. Almost non-existent and extremely hard to get a live human to help.

5 years ago

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DaleB Clovis, CA

Solid fast internet performance. A little expensive.

5 years ago

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Julie L Napa, CA

easy process to change serviecs and people are friendly and helpful

5 years ago

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Herman Murray Blueglass Sarasota, FL

Terrific! Easy to work, entertaining, good variety

5 years ago

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LLOYD ROSE Gloucester, MA

Do not like that internet speed slows down. I am checking for new internet providers at a better rate

5 years ago

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John Pesente Hanson, MA

RECENTLY JACKED UP MY RATE SLOWED DOWN MY INTERNET AND HAS TAKEN XHANNS AND CANNOT CONTACT TO CANCEL , WAITED 4 DAYS ON MESSANGER

5 years ago

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Jean Whitaker Maysville, KY

Great! Fast-easy to get answers to questions-knowledgeable

5 years ago

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Bob Cardone Norcross, GA

Zero problems, it always works, fair price, good speeds.

5 years ago

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Bob Marciano Lady Lake, FL

Lose it once in awhile but for very short time. Speeds good.

5 years ago

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Sgundrum16 Panama City, FL

Horrible service! We pay ALOT of money for our internet to go out at least once a week! Can’t wait to change companies!

5 years ago

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Dan Halladay

When there are issue, they get them taken care of.

5 years ago

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Jing Farber

The service is good, but the price is very high, and too high by my estimation.

5 years ago

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Arleana

They suck and they are always going up every month with the hidden fees after you get the special

5 years ago

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Gerry F.

Sucks you in with a cheap promotion then prices go way up thereafter. Service is slow and unreliable.

5 years ago

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Leland Fincher

I pay $141 a month for my internet. Why I have no idea. Over rated. New customers got same package for $20/mo for 1 Year

5 years ago

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henry

They suck. They don't deliver on what they promise. When I get out of this contact I'll never do business with them again.

5 years ago

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jeanne cooper

Horrible customer service no respect for my time, they constantly want you to do their work as an unpaid employee

5 years ago

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Steve Loewy

Generally the internet connection works well. Customer service is mediocre.

5 years ago

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Tara

Good service. Good price. It's dependable- no issues.

5 years ago

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Paul R

customer service a joke, prices to high, they always put any issues on someone else, however have no choice of companies

5 years ago

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Vito Salvatore

Unreliable and the call center is even worse. I called to have a repair but no call back and no repair. Figured it out and repaired it myself.

5 years ago

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Judi Bielecki

Internet works fine & you can call or look on line for probkems

5 years ago

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Rocky

Reception great. Automation Sucks! Talking to real people is much more efficient.

5 years ago

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Donna

As a monopoly, theyvhave very poor customer service and high prices, because we do not have another option.

5 years ago

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Odessa Prater

The rates are very high,some of techs are rude and you havea long time for them to get here

5 years ago

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Jason

Good service, good programming, very reliable with a lot of optional viewing

5 years ago

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Paul

Good service reliability with just a few occasional connection issues

5 years ago

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Debra McMillian-Marshall

slow internet and no access lots of times. having to call tech support you have to answer too many questions before you are routed to tech support

5 years ago

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Dan H Brown

need to lower price and customer service. Had to wait a year to get cable buried.

5 years ago

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Lev Ropes Golden, CO

Excellent service especially on the helpline

5 years ago

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Frank

Great ! The few concerns that I had were quickly resolved

5 years ago

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Collette Hagen Spokane, WA

The Wi-Fi connection is poor at best. The connection is never stable or strong making it impossible to get any work done.

5 years ago

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Al Tarbotton

No improvement needed, but price could be cheaper.

6 years ago

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Rebecca Toney

My ONLY complaint is the cost. My service is great.

6 years ago

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Jose

I am getting a very good service, thanks

6 years ago

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William

Good constant speed, but they don't inform me when they're doing main

6 years ago

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Ty C

Horrible customer service, no one has the authority to fix anything, billing has NEVER been what they state. Proof in writing means nothing.

6 years ago

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Todd K Woodridge, IL

They were able to set us up with a package that works for us at a decent price

6 years ago

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Ralph Annunziata Stuart, FL

They need to improve technically. Their service often goes down and getting it back is really troublesome.

6 years ago