Comcast Xfinity Internet Logo

Comcast Xfinity Internet

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5.5

Overall Score

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Tomas Tovias El Paso, TX

Xfinity is a great company I like the service and reliaity but the cost can be high

2 years ago Edited January 3, 2023

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David Olsen Waukegan, IL

The Quality of Service is good, I have no problem’s with Internet access, or Networks and Netflix

2 years ago

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Kerissa Erickson Kendallville, IN

Service is great and for where we live it's very fast. Only thing is their service keeps going up in price.

2 years ago

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Ladie Lavender Eastsound, WA

Have been happy customer for years until I moved to area where they don't have service

3 years ago

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lyn riley Grand Rapids, MI

is it possible to not give a star, oh my goodness the worst cable network I have ever had to deal with. and customer service is so bad. plus way too expensive. so if you are going to suck this bad atleast be less expensive

3 years ago Edited December 14, 2022

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Gabe Dominiczak

Great customer service. We recently just increased our data plan and it works great!

3 years ago

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Georgia Delaney Kennett Square, PA

Every time I have had a problem they have been helpful. Their workers know their stuff.

3 years ago

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Susan Bowes Aberdeen, WA

realy like them god value for the price would reccomend highly great customer service

3 years ago Edited April 7, 2023

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Carmen hines Grand Rapids, MI

Good service. Just not available in alot of the areas i live in. And most of the services they offer are comparable to other her providers

3 years ago Edited March 20, 2023

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Jesse and MaryAnn Hewett FL

Nothing and I will never use it again for internet or cable tv service signal was always in and out but I'm assuming it's been improved and upgraded since the date I was a member with them

3 years ago Edited December 5, 2022

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Amanda Guevel

Xfinity has been a great company. Easy to work with, gets stuff done in a timely manner, and always very friendly!!

3 years ago

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Abby Smith Dothan, AL

Customer service was horrible. They were always so rude. The price was okay for what it was because the service wasn’t great.

3 years ago

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Mary Ann Luketich Carnegie, PA

Everything was okay until I needed customer service. Their service really lacks in service. I dropped them and went with another company.

3 years ago

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Gabriela M. Leal Los Banos, CA

Have been with them for over 6 years. Always willing to work with us on discounts.

3 years ago

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Will Mo Saint Clair Shores, MI

The best in our area. Granted it’s this or satellite internet which is sometimes weather dependent.

3 years ago

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Ray Santillanes Fort Wayne, IN

Amazing service! Customer service is great, going the extra mile to help when needed

3 years ago

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Shaterria N Fort Lauderdale, FL

USA best internet provider i love the service. I wouldn't trade them from for any other company....

3 years ago

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Henry Lebensbaum Andover, MA

i dealt with this company before and later commercially. Customer service is below average. Late for appointments. Make unreasonable demands for equipment months after they said i should just leave it

3 years ago

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Bella Mee AL

Satisfied with the service provided by the company as well as the agents customer service.

3 years ago Edited August 24, 2022

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Walter Brawner Oak Park, IL

My main problem with them is simply, The inability to keep the PRICE at the same rate every month as advertised. My bill was NEVER the same.

3 years ago

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Doug Foerch Vernon Hills, IL

This is a pretty good service. Their reliability is good, but they do have outages from time to time.

3 years ago

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Joshua Smith

Comcast is probably the best cable ISP I've ever used. Fast speeds, fair prices, and extremely rare outages.

3 years ago

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Melanie Sanders Cumming, GA

I am pleased with the internet service for all my devices. We have reliable service and plenty of bandwidth.

3 years ago

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Jim Ahmad Memphis, TN

Courteous and professional staff answering my questions and showing concern for our needs.

3 years ago

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Jim S Orem, UT

I've used comcast several different times over the years and it has always disappointed. I really hate comcast internet. It is slow, customer service is an absolute pain to work with. Not using them anymore.

3 years ago

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Shirley Fillippino Irwin, PA

Installer came out very professional n showed me all I need to know n very respectful

3 years ago

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Jen Heart's Spanaway, WA

Their service is pretty good especially if you get a deal or be on a one-year contract pretty fast service

3 years ago

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Derrick Jackson Loganville, GA

Great Internet service and TV provider is there is any problems they get right on it

3 years ago

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Pamela Melrose Salt Lake City, UT

fast internet speeds, good customer service, special deals for low-income families.

3 years ago

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Sharion Mitchell Chicago, IL

My experience is that they came out on time hooked my internet up with no problem

3 years ago

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rich wilson

Over all I think that they have great service and there support team is amazing. Good job staff.

3 years ago

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Anastasia Robinson Saraland, AL

I love my Xfinity wifi it keeps my home connected and it never fails when the weather is bad

3 years ago

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Kynesha Bohannon

Fast no glitching great bundle deals . I have no complaints it’s been running like a champ

3 years ago

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Heather Webb Huntington, WV

Having an option for pre paid service in my area has giving me the best option for my income and usage for my home.

3 years ago

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Elizabeth Slocomb, AL

Comcast internet was fast and efficient. If your area has this, I would recommend it.

3 years ago

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Matt Williams

My internet has been fine, but the customer experience with Xfinity is dreadful. If I had any other option, I would leave. Wouldn’t recommend unless it’s your only option.

3 years ago

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bobby deter Cumberland, MD

internet speed in frostburg at my house is fast and I never have a problem with it

3 years ago

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William Rodgers Jacksonville, FL

They were not to expensive they were really competition for other internet company's

3 years ago

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Brandon Holcombe Dallas, GA

I love how Comcast Xfinity is helping the community by bringing Broadband to everyone during these trying times

3 years ago

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Osethr Portland, OR

Every time, awesome everything and fast service. Issue taken care of in one call, every time!

3 years ago

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lawnguy69 Howell, MI

Fastest service available in our area. very reliable. Comes with the famous Comcast customer service.

3 years ago

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WT Baltimore, MD

Unreliable service- required frequent reboots; computers and smart tv lost connection in a regular basis; could not count on it while teaching virtually from home.

3 years ago Edited July 20, 2022

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Stacy Carter Red Cliff, CO

It is very difficult to get a customer service person on the phone, and then that can help. The internet is okay, until it's not, then it's very difficult to get any help.

3 years ago Edited July 26, 2022

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Samarra Miller Pompano Beach, FL

Comcast has been a okay company I've had them for a couple of years. Internet sometimes it didn't run fast enough therfore they had to up my speed but so far it's been OK.

3 years ago Edited July 25, 2022

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George Lozier Puyallup, WA

The internet service isn't fast enough. The fees are too high. I have a large house with Google pods but the speed upstairs is too slow and I have the fastest most data service.

5 years ago

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Phabie Tallahassee, FL

Allows customers to purchase a variety of different packages, but billing can be deceiving. A lot of "charges" with minimal explanation.

5 years ago

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Myken Cheyenne, WY

We currently have Comcast. Customer Service is great. I think it’s a little expensive and overpriced.

5 years ago

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Linda Hays Layton, UT

This is a great company. Great customer service and internet service is consistent and fast.

5 years ago

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OwenE. Hattiesburg, MS

The customer isn’t the greatest but I love the cheap price for the great internet they provide.

5 years ago

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Daisy Ramos , FL

Xfinity is the top seller. Amazing service, but can sometimes get very expensive. Wish they had some cheaper options.

5 years ago