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7.4

Overall Score

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Krissy Rankin Little Rock, AR

Great Customer Service, Met Expectations, Ease of Use

4 years ago

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Love to hear it!

Oct. 19th, 2021

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Ted Kelly Lexington Park, MD

Love them, they are so easy to work with

4 years ago

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Easy peasy, cant lose! 😉

Oct. 19th, 2021

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Gina Pita Palmdale, CA

Very professional and great customer care

4 years ago

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This is how we do it 👑 Don't hesitate to reach out if you got any questions!

Oct. 19th, 2021

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Tracy Rohlfsen Readlyn, IA

Still in early stages of treatment but so far I'm satisfied with my treatment

4 years ago

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We are happy to hear this, Tracy. We know it's only the beginning, but we can't wait to get you to that last step! :)

Oct. 20th, 2021

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Jessica Wilson Forney, TX

Effective treatment and great customer service

4 years ago

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Woohoo that's what we love to hear!

Oct. 19th, 2021

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Josh Carrell Monroe, LA

Easy to use, effective, and no doctor visits

4 years ago

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We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Oct. 19th, 2021

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Jodie Wilhelm Mesa, AZ

The hyper byte stopped working. Also my teeth straightening process isn't going well or as planned

4 years ago

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Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to support@byteme.com and we'll get you taken care of :)

Oct. 19th, 2021

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Rebecca McPherson Belmont, NH

Regular contact and check ins and prompt replies

4 years ago

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Fantastic to hear you're having a great experience, Rebecca :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Heidi Snyder Winter Springs, FL

I'm on week 8 and already seeing a great improvement!!

4 years ago

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Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Nov. 2nd, 2021

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Brad Baer Philadelphia, PA

user experience has been phenomenal at every step.

4 years ago

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We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience!

Nov. 2nd, 2021

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B. Jourdan Orland, IN

Impression kit was easy, aligners fit great with no discomfort.

4 years ago

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Reply from byte

YAY!! We are thrilled to hear that things are going well and that everything has been tracking properly. We cannot wait to see your results, we hope you'll share some before and after photos with us :)

Oct. 19th, 2021

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Coreen Buntting Chesapeake, VA

Fast easy way to have straight beautiful smile

4 years ago

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That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021

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Britney Justice Silver Spring, MD

I don't feel like they are effective. Spaces have gotten worse while bite has improved

4 years ago

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Reply from byte

Hi there, if you have any questions or concerns, our Care team is here to help. Send us an email at support@byteme.com and we'd love to assist.

Oct. 19th, 2021

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Katherine A Brooks Arroyo Seco, NM

Unbelievable precision with how they fit.

4 years ago

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We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Nov. 2nd, 2021

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star star star star star

Jenalee Attwood Port Angeles, WA

Quick results. Effective whitening. Affordable treatment.

4 years ago

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Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Chris Koska Pittsburgh, PA

on-the-ball. good communication. well planned

4 years ago

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We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Angelina Perez Running Springs, CA

I am nearly done with treatment and have a substantial overbite. Little value given the cost

4 years ago

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Reply from byte

Hi Angelina, our Care team is here to help with any questions you may have. Shoot us an email at support@byteme.com and we'd love to assist.

Oct. 19th, 2021

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Sarah Dahl Appleton, WI

Easy to use system and good communication!

4 years ago

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Thank you for sharing, Sarah!

Nov. 2nd, 2021

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Sandra Small Post Falls, ID

Their service is great and the cost is reasonable!

4 years ago

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Thank you for sharing this great review!

Nov. 2nd, 2021

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Ethan Samuelson Providence, RI

They are easy to use and most importantly they work

4 years ago

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Yes! We are so happy to hear that you are enjoying your progress. Thank you for your review!

Nov. 2nd, 2021

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Jeff Townsley Lincoln, NE

Very easy process and so far great communication

4 years ago

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Thank you for your review!

Nov. 2nd, 2021

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Jaclyn Okiishi Aldrich, MO

not sure how my teeth will turn out yet, but I like the process so far

4 years ago

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We can't wait to get you to that last step!

Oct. 20th, 2021

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Delanie DelRoss Brewster, MA

Great product great experience great outcome

4 years ago

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Thank you for your review, Delanie!

Nov. 2nd, 2021

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Jonealya Wells-Mohn Saint Paul, MN

Very nice customer service and evident care for customers

4 years ago

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Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021

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Miayla robbins Kansas City, MO

Really good. Seeing progress. Wish they went to 20 weeks instead of 15 though

4 years ago

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Reply from byte

It makes us so happy to hear you are seeing noticeable results in your smile :) When a customer's treatment plan extends past 15 weeks, we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! Our team is here to support you and is committed to getting you a final smile that you love. We are here to provide solutions that work and help us get to the goal of that great new smile :) We are always just a message away at support@byteme.com.

Oct. 19th, 2021

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Nayeli Ramos Saint Cloud, FL

Great customer service & quality aligners.

4 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Mariah McGowan Sacramento, CA

My teeth are slowly but surely getting better every week

4 years ago

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Reply from byte

Nothing we love more than hearing about our customer's progress! You are totally right, it does just keep getting better and better 😎

Oct. 20th, 2021

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Kayla Land O' Lakes, FL

Works well (so far)! Very easy and straight forward.

4 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Oct. 20th, 2021

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Mark Ingram Carrollton, GA

Very user friendly, way cheaper than other alugners

4 years ago

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Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share 😊

Oct. 20th, 2021

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Dior Ramos Wurtsboro, NY

Just not enough contact with the professional behind the scenes of your treatment.

4 years ago

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Reply from byte

We want to make sure every customer feels supported the whole way through. Please reach out at support@byteme.com or give us a call at 877-298-3669 and we'd love to help with any questions or concerns you may have.

Oct. 19th, 2021

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Lexi Ahola Hanson, MA

You can already tell a difference in my smile!

4 years ago

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Reply from byte

Yay! We are so excited for you, Lexi!

Nov. 2nd, 2021

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Dave Kohut Brunswick, OH

Ease of use and noticed improvement in my smile

4 years ago

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Thank you for sharing, Dave!

Nov. 2nd, 2021

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Maria Marshall Corona, CA

I was not assigned one personal concierge and I had to keep subittiming multiple pictures and im still awaiting a response!

4 years ago

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Reply from byte

Hi Maria, thank you for your feedback. We hear your concerns, and we would like to provide some insight into our process. We have specialized teams to guide every customer through every step of their Byte journey to ensure we are providing the best support. In an effort to provide you with the quickest and most helpful response, your email will be addressed by the next available Customer Care agent. Our Customer Care Team is unified and dedicated to providing you with quality care. Any member of our team who may respond to your email will take ample time to review your account, becoming knowledgeable on your unique treatment before reaching out. For immediate assistance, you can reach our team at 877-298-3669. We are standing by for support!

Oct. 15th, 2021

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Mike Sutch Woodbridge, CT

Very happy with my progress in such a short time

4 years ago

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Reply from byte

We hope you'll share your results with us!

Oct. 12th, 2021

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star star star star star

Meghan Rankin Alhambra, CA

Love it, easy, works, great customer service.

4 years ago

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Thank you for this awesome review!

Oct. 12th, 2021

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Melissa S Kelly Milford, OH

Awesome that it was shipped right to me and very straight forward to follow

4 years ago

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Thank you for sharing your experience. We are here if you ever have questions!

Oct. 12th, 2021

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Michelle Taylor Phoenix, AZ

Everything has been easy with great results, I can see

4 years ago

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We are so happy to hear this! Thank you:)

Oct. 12th, 2021

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Marcus Baker Oakland, CA

It's quick and people can't even tell I'm wearing it!

4 years ago

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Reply from byte

Yay! We are so excited for you. Thank you for your review!

Oct. 12th, 2021

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star star star star star

Meagan Thompson Fayetteville, AR

Great quality. Easy to follow instructions.

4 years ago

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Thank you so much for your review!

Oct. 12th, 2021

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Nancy Barcroft Burbank, WA

I am already seeing improvement in my teeth.

4 years ago

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Reply from byte

Wooohooo! We are so excited for you and we hope you'll share your results with us:)

Oct. 12th, 2021

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Sarah Borgman Lawrenceburg, IN

They work great and I'm amazed at the progress

4 years ago

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Thank you for this great review, Sarah!

Oct. 27th, 2021

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Hani Ayyash Saint Paul, MN

The HyperByte technology is what stood out.

4 years ago

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Reply from byte

The HyperByte is a game changer! Thank you for your review:)

Oct. 27th, 2021

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Jeanine Abraham Springfield, VA

It's working! My teeth are straightening

4 years ago

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Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 27th, 2021

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Juliana marin Manchester, NH

Easy and straight forward process to start and follow.

4 years ago

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Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Oct. 27th, 2021

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Jessica Norman Canton, MI

Seeing great results, started working right away

4 years ago

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Thank you so much for taking the time to share this with us! We are so excited for you :)

Oct. 27th, 2021

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Jon Jozwiak Mishawaka, IN

An app would be nice or better website. Product is outstanding

4 years ago

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Reply from byte

Hey Jon! Thank you so much for your feedback. We are always looking for ways we can improve our customer's experiences so we want you to know we hear you. If you ever have any questions or concerns, don't hesitate to reach out!

Oct. 19th, 2021

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Jamie kibble

Because so far I don't believe it's working or that it will work. I've been doing this for 14 weeks with no results.

4 years ago

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Reply from byte

Thank you for your feedback, Jamie. We can understand your concerns. We are committed to getting our customers the smile we promised. When the original impressions are received, we work hard to create a treatment plan that addresses any particular concerns. In some cases, teeth are more stubborn in their movement than anticipated. We want to make sure that we can address every concern. For assistance, you can reach our team at support@byteme.com or 877-298-3669. We are standing by for support!

Oct. 15th, 2021

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Lisa Van Buren Pacific, MO

Good customer service and high quality product.

4 years ago

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Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Oct. 27th, 2021

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Jessica Des Moines, IA

Great customer service and much easier than expected.

4 years ago

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Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 27th, 2021

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star star star star star

Logan Richardson Springfield, OH

Not nearly as painful as I expected and I'm seeing results!

4 years ago

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Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021