Name: byte
Rating: 4.5

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ejiuana santiago Dallastown, PA

What I like best about this company is how great they treat their customers and how they check up on you to make sure everything is good!

4 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 6th, 2021

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Martez Sivils Big Rock, TN

What I like the most is the reliable service. What I dislike the most would probably the liner case is too small for my liners

4 years ago

Reply from byte

Hey Martez! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team and appreciate your feedback. If you have any questions, feel free to reach out to us :)

Nov. 6th, 2021

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carringtonya Starkville, MS

great customer service. were so helpful with the process & they were able to answer and accommodate to me with the deposit.

4 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Amanda Grubb Ewing, KY

I am so happy with my progress. These aligners are amazing And customer service is wonderful . I love this company and everything about it

4 years ago Edited September 14, 2021

Reply from byte

Nothing we love more than helping our customers reach their smile goals 😎Thank you for sharing!

Nov. 9th, 2021

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Henry Gomez Flowery Branch, GA

I love these aligners so far ... they feel comforatable and nobody will know they are on... I recommend getting extra bite byte...

4 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 🥰

Nov. 9th, 2021

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Kylah Porter Ranch, CA

My experience with byte was good and not painful at all. I am happy with results and the fact that they are close to invisible .

4 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😀

Nov. 9th, 2021

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frank rosario Peekskill, NY

I am at week 15 and my teeth already look amazing . definitely a great product and investment in self improvement ! love

4 years ago

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Jessica Newman Fort Worth, TX

Great customer service and support! I'm glad I decided to move forward with Byte a few months ago. Looking forward to seeing my new smile!

4 years ago

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Megan Neuman North Kingstown, RI

I am loving my results so far and the process has been extremely easy and customer care makes me feel cared for and a delightful experience.

4 years ago Edited September 14, 2021

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Mendy ,

I’m very happy with my results. I love my new smile I don’t have cover my smile ever again thanks to BYTE and to their best staff.

4 years ago

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Kelly McLaughlin East Setauket, NY

Byte and the team has been amazing. They have been super helpful on my journey to a better smile and I would recommend them to anyone.

4 years ago

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Ruby Feng Florence, SC

It’s my 12 weeks experience with byte. I’m so happy to see a little bit changing with my front teeth although it’s not completely straight.

4 years ago

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Karianne Burleson Las Vegas, NV

Love the results I’ve seen so far and only 6weeks in! Super easy instructions and I really feel my teeth moving. Definitely recommend

4 years ago

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Chris Adolphson Peoria, IL

Using Byte has been a great experience. I began seeing results in only a few weeks. The entire process has been effortless.

4 years ago

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Jade Thompson Los Angeles, CA

I enjoyed how easy they made it to receive liners at home without having to see a orthodontist. I didn’t like that they didn’t completely shape my liners perfectly.

4 years ago

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Gstrick92 Athens, GA

Very pleased, would definitely recommend. Professionalism, timeliness, accuracy all at a great price. Can’t ask for more!

4 years ago

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Hannah Woodland Hills, CA

I’ve been pleased thus far with my byte aligners and service from the Byte team. I see a great difference and it’s only been 5 weeks!

4 years ago

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les b Los Angeles, CA

Byte worked really good for me. It has a step by step guidelines, friendly reps, teeth whitening and a brand new smile. Cant beat that!

4 years ago

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bernadette rogers San Jose, CA

I am new to Byte but I am loving the customer service so far! Any question or concern I have I am responded to within 24 hours.

4 years ago

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Ahuckstep17 Brownsburg, IN

Amazing customer service and great product! Byte makes it so easy and provides step by step help along the way. Can’t recommend enough!

4 years ago

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Madison Mele Pittsburgh, PA

Byte has allowed me to straighten my teeth in the comfort of my home without and visits to the dentist! It is so easy and affordable!

4 years ago

Reply from byte

Hello Madison, thank you for the feedback. The convenience of doing it from home is awesome! We are excited to see your results!

Jan. 26th, 2021

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Lee Minneapolis, MN

I am on tray 8/15 and my jaw has jetted off to the side, my eyes are no longer symmetrical and my pupils are now two different sizes. Please be aware that saving money on DIY might cost more in the long run. As far as everything else goes.. customer service is responsive. Everything was done according to the timelines that were set. Quality of the trays appear to be well, even having nothing to compare it to. But being over halfway in, I would only recommend this product if you need very minor adjustments.

4 years ago

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Kristin ,

I’m excited for not having to make in person trips to the orthodontist. The only downside is Byte is not covered by my insurance.

4 years ago

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Jessica Tampa, FL

Pretty good experience so far - on 5th week. Customer service is helpful. Complete remote support is a bit challenging, but it works for the most part.

4 years ago

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Jennifer Burnum Norcross, GA

Customer service is Superb!! My experience hadn’t been easy, but they have remained patient & helpful the entire way!

4 years ago

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Denisse F Houston, TX

I like how Byte found a way to fix teeth in a faster way! Unlike braces, aligners really do a huge difference in a small amount of time.

4 years ago

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Javier ,

I have a great experience with it. Some things can be fixed but overall is very good. COVID 19 has not helped with the shipping but some things cannot be controlled.

4 years ago

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Julie Vesik Fernley, NV

Amazing Customer Service. Incredible Product. The instructions are easy to follow. The Aligners are very comfortable. Highly Recommend!

4 years ago

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Austin Owens Alexandria, VA

The two best things about this company definitely is the customer service and the results themselves. I have had an amazing experience thus far.

4 years ago

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Dean Banko Washington, PA

the customer exerience is top notch and customer service. the product does work and am seeing results and have just started my 4th week

4 years ago

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Forrest arnold Vail, CO

Excellent company very fast shipping easy payment options, great customer satisfaction. Will be submitting to other friends

4 years ago

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Chad Kosmicki Boise, ID

It has only been a week but I can tell my teeth are moving. Byte makes it easy to get started! Their customer service team is amazing!

4 years ago

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JULIAN GRACIANO NUNEZ Red Oak, TX

The compay hads a cool funky vibe make one feel good about the entire experience. The trays are easy to use and i slept well with them in my mouth.

4 years ago

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Kate Lincoln Park, MI

So far, so good. I am in week 4 of my aligners. Customer service has been checking in and all seems to be going smoothly.

4 years ago

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marcquiso jean East Orange, NJ

I am indeed in love with the company called byte I would not recommend any other Company to align teeth other than byte.

4 years ago

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Jennifer Wilkinson

I started Byte 4 yrs. ago. Beware they take on patients that they should not have. After 4 yrs. I wanted to end treatment because I have two teeth making no progress, they refused. I have been jumping through hoops with them and have hundreds of emails for proof. Now I'm in a spot where I'll need to pay for traditional braces. It's a waste of time and money in my opinion. They also send you free product if you write a "good review" on these sites and send them photos of it. I feel like I've been lied to & deceived. I would not recommend this company to anyone.

4 years ago Edited October 9, 2024

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Art c Los Angeles, CA

They respond fast and make the process so easy. My byte treatment has been so easy and I can’t wait for the finish product.

4 years ago

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Emily Ciaramellano Detroit, MI

It does not work. They initially told me my treatment would be 6 months. i understand teeth don’t always move as expected but 2 years later they are now asking me for more money to continue treatment that never worked! Please research wisely as this company also offers free services / accessories in exchange for 5 star reviews. They said i was a good candidate because my teeth were not too out of place - but apparently i’m not since it never worked and the customer support does not care.

4 years ago Edited October 6, 2021

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to support@byteme.com and we'll get you taken care of. We may reach out to customers to offer a free item in exchange for leaving honest feedback, whether positive or negative. We are always looking for ways to improve our services, so we welcome any and all feedback. Please reach out and we'd love to help!

Oct. 20th, 2021

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Coco ,

I decided to give Byte a try and am very pleased. The company is easy to work with and respond to correspondences very quick via text or email.

4 years ago

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Nancy Le Miami, FL

My aligners process could not be more easier. The customer service is great and the people really help you get your stuff done!

4 years ago

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trichelle white Baton Rouge, LA

My process has been great so far. Even with setbacks, the byte team has been thea with great customer service to get/keep Me on track to getting my perfect smile

5 years ago

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Michelle Angel Rhatigan Ontario, CA

So far so good. Can’t beat the price and the customer service is great. Only in 2 months but still excited about anticipated results!

5 years ago

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Brandon Murfreesboro, TN

This has been a great experience so far, glad I decided to go with Byte. It works well can’t wait to finish treatment.

5 years ago

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Laura W Kurtz Portland, OR

Great customer service in the beginning, and when I had a problem, continued great customer service. The one problem is there's nothing on their website about what to do if you have gaps between your teeth and the aligners.

5 years ago

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Steve Chicago, IL

The customer service has been fantastic and extremely responsive. I’ve seen results in 6 weeks and can’t wait to finish my program.

5 years ago

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Anthony Naranjo Orlando, FL

My experience with Byte has been great so far! Amazing customer service, easy to use products, would definitely recommend!

5 years ago Edited September 14, 2021

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Heather Fusari Turtletown, TN

I have a Long email trail with Byte, where I have tried for over FOUR MONTHS to get a solution to finalizing my treatment (My remaining 5 weeks). Byte keeps putting my case off, rarely answers calls and when Byte does finally answer, it’s always speaking to a different person who doesn’t know what they’re doing And aren’t in a position to do anything!!! Do not go with Byte! This company will get you half way to completion then drop you off even though you’ve paid $2,000 on services and product they ‘guarantee’

5 years ago

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Samanthag Taylors, SC

I am really happy with how easy the process has been. I am 9 weeks in and have major changes in my smile! Thank you Byte!

5 years ago

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Michelle Wilwerding Duluth, MN

I like their direct, but simple approach. They have answered all of my questions and walked me through any part of the process I needed.

5 years ago

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Brittany Jenkins Memphis, TN

My 5 weeks with byte has been great thus far :). Signing up was a breeze and the rep was very nice as well. Would definitely get a friend to sign up!

5 years ago