Name: ScoreSense
Rating: 1.2

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Rfourt Jacksonville, AR

Like many others, when I tried to cancel was denied refund. My date to cancel was on a Sunday. They were closed when I called. The next days were Xmas eve and Xmas day. Closed again. When I called 12/26, they said they would send in for review. Denied. Absolute BS.

6 years ago

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jamie Pattersonville, NY

Terrible company , never signed up for their service, I found out they had my card because I found a charge on my card and when I called to have that stopped and asked for a refund they denied giving me a refund even though I have never used them or even knew they had my information.

6 years ago

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Terry Albuquerque, NM

ScoreScense is a SCAM. There are numerous class action lawsuits against them. Just Google “scoreScense fraud” and you can read all about it. They ripped off hundreds of dollars from us that we are still trying to recover.

6 years ago

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Sush Chicago, IL

One star is the lowest I could give otherwise I would not even give them 1 star. They mislead by saying free credit score since they take all personal details and take you to a payment page and ask for credit card info. BEWARE !

7 years ago

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Christian Laursen Los Angeles, CA

Found out that i was being charged on my account without having signed up. I was on the free Credit Karma (but this is a long time ago).. and somehow they forced the charged and the fake sign up. DO NOT USE CREDIT KARMA! nor this company. It is very close to fraud in my view.

7 years ago

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Joe Saverino Secaucus, NJ

I was on Credit Karma when I was tricked into signing up. I didn't realize I had even signed up. My card was charged 1 week after I logged on to Credit Karma. When I saw the charge I called and cancelled but was still charged 39.95 for 1 week.

7 years ago

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Robbie S Mays

The only services provided was a credit score. It was not made obvious that I was signing up for a monthly payment. I was denied a refund despite the fact that no services beyond the credit score were given. This felt like a scam and I will post this review on other sites as well.

7 years ago

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Barbara Ashton Colorado Springs, CO

I was on Credit Karma when I was tricked into signing up. I didn't realize I had even signed up. My card was charged 1 week after I logged on to Credit Karma. When I saw the charge I called and cancelled but was still charged 39.95 for 1 week.

7 years ago

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James Bain

Enrollment in this service was a result of online deception. I had no intention of enrolling in a fee for service like this. Then I find I am being billed $39.95 per month. They billed me for three months before I noticed it. No wonder....no emails or mail ever came to me. They just collected my money.

7 years ago

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Brenda Smith Pasadena, MD

Credit Score. The score they give you is not the same as what a lender see's although they are pulling the same reports, same day. The numbers are way off, nearly 100 points off and they have nerve to charge $40 a month and make is just about impossible to cancel. Think twice before using this service, they are not providing legit info.

7 years ago

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Crystal Mccray Stony Brook, NY

They still charged me after cancelling because I didn't call within the allotted time, during the trial period even though it was on the 7th day I cancelled they still charged me, I really didn't use the services, trial period should be a month instead of a week!

7 years ago

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LISA GLASS Federal Way, WA

Wow, warning…. you have to call customer service in order to cancel the service, not by doing it online. I just got off the phone with them and it was 2 minutes of talking, refusing other services for $19.95, another service for $7.95 etc. INSANE

7 years ago

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Zacharina Earnest Frankfort, KY

They charged my card without my permission. Researched them online, found their website and contact number. Called the number and it was just a survey. Hoax,scam, crooks. Call it what you will but I had to file a dispute with my bank. cancel my card and activate another one.

8 years ago

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Kathy Farrow Hartselle, AL

This company is a rip off. I did not sign up for this mess and called to cancel but only got a $1 in refund out of the $39.95. I definitely would not want anyone to use them unless you want to pay $39.95 a month for nothing.

8 years ago

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Leslie Lawrenceville, GA

Scoresense is scamming customers into a free 7 day trial but charges you $39.95 at midnight and refuses to cancel or refund the charges if you to call immediately. Would not recommend this company to do any business or transactions with.

8 years ago

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Heather Spanish Fork, UT

Signed up for service in march 2016. Couldnt access the website..mobile app or anything else for months. Finally got a number to cancel membership and ask for refund. Im still getting the run around. Apparently no one can do anything without billing approval, but they cant talk to them and neither can I. Soooo its a joke

8 years ago

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dc Wilmington, DE

They charged me a total of $240.70 for nothing! I tried for weeks to cancel the service. In the end i canceled by credit card insted. This actually damaged my credit score. DONT USE SCORE SENSE. THEY CHARGE YOU $39.95 A MONTH FOR EVER OR THEY DAMAGE YOUR CREDIT SCORE IF YOU TRY TO LEAVE.

8 years ago

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Traci Leawood, KS

Rip off! Tried to cancel this and yet they still took my $39.95 because it was pending the charge when I cancelled! Plus $39.95 is ridiculously high when you can get the same benefits elsewhere! Didn't even get a thing out of the money as they shut you down the minute you cancel too! But had no problem snatching my money up on day 7!

8 years ago

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Paul Jackson Tallahassee, FL

I called in on my scheduled cancel date & was advised I can't get a refund even tho I called on the cancel date. Their reasoning was because I called an hour after my initial setup time. I didn't read that anywhere. DO NOT sign up for this service it's a rip off. I have requested a refund from them & I haven't gotten it yet. Do NOT USE!!!

8 years ago

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Amy

I called and cancelled my membership last month and was offered 30 days for free and was told it would cancel after that. Then when reviewing my bank account noticed that I had been charged again. Now they are refusing to refund my money. BAD BUSINESS!

8 years ago

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kevin Green Bay, WI

one of these tax companies signed me up for this and credit karma without permission. says i will be charged $30 in 7 days unless i cancel. cant login to cancel because i didnt sign up for it. asks for my mothers maiden name to reset password

8 years ago

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Linda Linville-Beckert Leesburg, VA

I have called on several occasions to cancel my membership. As of today I am still being charged months after canceling. Not a company I would ever deal with again. Also, I don't know where they get their scores but they don't match with the scored I get when I log into the credit bureaus.

8 years ago

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Tamara Williams North Hollywood, CA

This company is a ripoff. They are more interested in stealing your money than helping you. Do not sign up for anything "free". Do not give them any information on you. Just don't! If you need help go to a major service like Experian.

8 years ago

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Robert DiPietro Brooklyn, NY

This company is the lowest of the low. Preying on the fear of senior citizens by claiming to protect them against the type of companies that they (in reality) strive to be. A crooked evil company. Ironic to say the least. A credit report company that is not BBB approved? Are you kidding me?

8 years ago

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Shelley joy Chattanooga, TN

Product is DEFINITELY not worth the money... and that FREE week - not free. I called to cancel my membership, they talked me into trying it for 1 more week "for free" then ripped me off for $40 bc I accepted their free week. Any company doing so bad they have to rip ppl off for $40 is obviously crap..

8 years ago

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Tabatha Lowell Charlotte, NC

I cancelled my membership and they charged my card then denied my refund. I don't have access to the information on my credit report and I WAS RIPPED OFF FOR $39.95 CONSUMERS BEWARE THIS IS A SCAM! The information on the site is invalid and outdated as well. Credit Karma is much more up to date and FREE!!

8 years ago

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Steven Ferguson Columbus, OH

This is a terrible company. To cancel you must call (I had to hold for 10 minutes), which should tell you something. Once you manage to talk to someone the sales retention begins. I was offered a lower price, then less service for a lower price, then a free month. Do not give them any money, as they do not deserve.

8 years ago

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unsatisfied Bakersfield, CA

this company is the worse, i just wanted to use the free week to see my credit and a week later they take 39.95 out of my account with out even an email telling me they are about to charge me, then i called to cancel and they didn't approve, there just a bunch of thieves!!!!

9 years ago

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Patrick Westmont, IL

I don't believe any lender would view the information on Score Sense credible and suggest you don't either! I pulled all three scores from equifax,experian & transunion. I think Score Sense makes theirs up. Total waste of money!

9 years ago

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Rick Tulsa, OK

Major RIPPOFF! Make sure you save your cancellation notice. These guys are thieves. I called and cancelled after I discovered they do not use FICO scores, they are their own scores. I did all of this in three days and yet I kept getting charged on my CC. BO NOT use these ripoff artists.

9 years ago

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Wayne Rasmussen Philadelphia, PA

I dont know where I got hooked up with them. I guess it was some free trial, I don't know nothing about them or even their name until I saw their name on my bank statement withdrawing $39 and change. They turn around a said my refund was denied because I canceled to late. I didn't know anything about this to cancel sooner.

9 years ago

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mary La Crescenta, CA

HORRIBLE stay away they say 7 days and it true they will bill you even if it is 7 days. I had the same issue called and it was not a 24 hour number, find that on the credit card utilized. it is true do not give your credit number for something you can get for free. I am so angry it is ridiculous to charge something for such poor service.

9 years ago

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Stacy Madison, WI

This company is a ripoff! I tried to cancel my membership before the trial period and they claimed to have no record that I ever called. The customer service was terrible and I would never recommend this company to anyone!!!!

9 years ago

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Tom Hazleton, PA

They are a rip off! I cancelled on the same day that my bill was due and they charged my card because I did it to late. The took away access to my account and they wont refund my money. Paid them $29.95 for absolutely nothing. Scam Terrible company do not deal with them. They suck and don't care.

9 years ago

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Devonne Palmer Hollywood, FL

People don't use this service. They are con artist and liars. If you choose not to keep the service Scoresense will bill you before your trial isn't up so that they can say you wanted the service. Their a desperate company who tell lies to get your money. Watch out!!!

9 years ago

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Raul El Paso, TX

They are a scam! They hardly answer the phone and when a semi speaking agent answers in english they hang up. They keep xhargibg me 29.99 a month and i have never seen anything. well read and read it good. scoresense my bank account jusr got canceled. Get the money now? see u in court. bunch of scammers

9 years ago

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Javon Howell Clearfield, PA

Someone made an account under my name. They charged me $39.95 for an account that I did not create. They refuse to refund my money for something I did not do! Do not use this company. They only care about making money and will take advantage of criminal activity for personal gain!

9 years ago

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cheryl Las Vegas, NV

These people have been charing my card 29.95 for 2 years without me realizing it! I NEVER set this up or even got the free credit score. So not sure if someone used my card, hacked it or what but I have been scammed all the way around to the tune of $700. What a joke!

9 years ago

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Nichole Baltimore, MD

Pushy on the phone. When I wanted to cancel they kept trying to give me every sales pitch possible to make me stay. Same complaint - they will not refund the 39.95 they charge you after your $1 "free" trial. Like everyone else, I'm sorry I didnt read the reviews first!

9 years ago

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Yvette Indianapolis, IN

took my 39.95 the same day I canceled I was 2 hours late so they say please don't do business with them kept me on the phone trying to sell me more products that probably where my time went to cancel on time just saying run from this site

9 years ago

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Deidra Bartlett, IL

Company sucks, charges you membership charges even after you cancel with them. I DO NOT RECOMMEND THIS COMPANY! Score isn't a real score. They are a scam and will try to make you feel like you are wrong for calling them. DO NOT USE THEM!

9 years ago

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Neta Saint Louis, MO

This website is a CON! DON'T DO IT! I signed up for a '$1 credit report and it automatically charged me $39 and signed me up for some credit monitoring I didn't even want! Then you have to call and deal with the hassle of canceling!

9 years ago

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Flo Norristown, PA

I plan to cancel immediately because of all the bad reviews and I am in a place where I can not afford to have a shitty company play games with my financial information. That and a big tip off to me should have been not being able to delete my account with them online instead of it being strictly by the phone.

9 years ago

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Elizabeth Houston, TX

This Company is definitely a scam. I fell victim to this scam. And tried to dispute it with my credit card company without success. I mistakenly started to login to their site. As I said started, they continued to charge me. This group is a total tip off.

9 years ago

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Jeremiah Hazel Green, AL

Terrible! I cancelled on Feb 17th 2015. They billed my card for my account and my wife's on the 20th. I was on the phone for over 12 minutes cancelling the account on the 17th and they refused to refund my account after drafting it $29.99 twice. Will never use them and will let everyone know they are a scam and liars.

9 years ago

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Gillian West Lafayette, IN

They make sure that you do not know that you are signing up for $30 a month. They won't send you a single email so that you forget and think that you only paid $1 for a credit score. Thanks for stealing $120 from a broke college student. The customer service woman was totally rude on the phone when I wanted to cancel as well.

10 years ago

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R.M. Benjamin Washington, DC

I got ripped off for $90...I just wanted a "free" credit report. It took 3 months to cancel. I have filed a complaint against them with the Better Business Bureau (www.bbb.org). I encourage the rest of you to do likewise.

10 years ago

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David Seong Houston, TX

they asked me to stay and will charge me 4.99 a month; got a bill stating 29.99 for 2 months; called them and complained and they said they'll ask for refund which was rejected 2 times in a row!!! they're scam! asked them to cancel my account 3 times!!! they won't listen; they just want your $$ MONEY!!! RUN!!!!

10 years ago

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Douglas Graham Concord, NC

Advertised Free Trial, but they get your credit card and then begin charging you $29.95/month - you don't actually have a "trial", unless you explicitly cancel, you are signed up automatically. If you forget about it you are out of luck and $30 every month until you discover it. All you get is a credit score! Just a marketing scam.

10 years ago

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Sheela Atlanta, GA

Terrible company. I paid money for services that I never used. Customer Service associate said that she will reimburse the money that was deducted from my account however I never recieved a refund. ScoreSense should stop charging people for services they never used.

10 years ago