Founded in 1912 and headquartered in Phoenix, Arizona, Merchant Information Systems is a nationally-recognized provider of identity theft protection and recovery solutions, as well as background checks and screening solutions. The company places its focus on "a commitment to excellence, strong customer relations, reliability, and competitive pricing."
Merchant Information Solutions offers a number of identity protection plans for both individuals and families. Packages vary in coverage level and range from $9.95 to $19.95 per month.
In an effort to protect its customers' identities, Merchant Information Solutions provides several monitoring services, including triple-bureau credit monitoring, financial account monitoring, and social security number monitoring.
Merchant Information Solutions offers lost wallet assistance, which helps customers cancel cards and replace documents in the event of a lost or stolen wallet.
Although Merchants Information Systems offers financial identity restoration services, the company does not provide medical, criminal, or tax identity recovery. Merchants Information Systems also does not offer limited power of attorney.
Merchants Information Systems states on its website that it offers expense reimbursement insurance, but no further details are provided. It is unclear how much this policy is worth or what it covers.
Merchants Information Systems does not provide its customers with antivirus software to protect sensitive information on their personal computers.
An unethical company practicing 'smoke and mirror' tactics with their fees.
I was totally pleased with my contact. She called me constantly and even stayed on the phone with me for at least an hour to clear up a fraudulent credit card issue with a reporting agency that was not given the correct information. She also conferenced us into the Barclay Bank and stayed on the phone with me to deal with a very nasty individual. My Recovery Advocate was a true example of what a good employee is. It was a pleasure dealing with her. She is a credit to your company.