Identity Vault

Identity Vault Logo

Identity Vault

Identity Vault appears to no longer be in business

Claim this Profile

BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.

Are you a representative

of this company?

Claim this Profile
As of February 2016, Identity Vault no longer appears to be in business. Despite several online investigations and attempts to contact the company via email and telephone, our Review Team was unable to obtain any concrete information on the current state of Identity Vault. The following review reflects the company's offerings when it was still in operation and may be inaccurate or out of date. 
 

Founded in 2005 and headquartered in Charlotte, North Carolina, Identity Vault offers pro-active identity protection. Identity Vault's service model is based on its core belief that prevention is better than detection when it comes to identity theft.

View Best Identity Theft Companies

#1 LifeLock Logo LifeLock ›

8.1

Overall
Score

starstarstarstarstar_border
#2 Complete ID Logo Complete ID ›

7.5

Overall
Score

starstarstarstar_halfstar_border
#3 IdentityIQ Logo IdentityIQ ›

7.5

Overall
Score

starstarstarstarstar_half
Identity Vault Logo Identity Vault ›

--

Insufficient
Reviews

starstarstarstarstar

The Good

  • Affordable Services
  • Comprehensive Tools

Affordable Services

Priced at $14.95 per month or $159 per year, Identity Vault's services are affordable for most consumers.

Comprehensive Tools

Identity Vault's comprehensive protection plan includes several tools and features designed to prevent, detect, and restore a stolen identity.  These include:

  • ID Monitoring - alerts consumers of fraudulent attempts to use their identity, including financial, criminal and medical identity theft
  • DataWatch - monitors known black market internet sites and databases for personal information
  • $25,000 Loss Insurance -
    • Underwritten by AIG
    • Zero deductible
    • Covers up to $5,000 in lost wages ($1,000 per week for five weeks)
    • Covers child care and elder care expenses directly related to restoring one's identity
    • Covers postage, notary, and re-application fees for any loan that may have been denied as a result of the identity theft event
    • Covers the attorney fees incurred in restoring one's identity following an identity theft event
  • Lost Wallet Service - has personal information securely stored online and readily available in the event of a lost or stolen wallet
  • 24-Hour Call Center - gives customers access to two US-based, 24-hour call centers
  • Total Service Guarantee - promises to fully restore a subscriber's identity at the company's expense in the event of incomplete identity restoration
  • Options for Identity Restoration -
    • DIY - customers receive a packet that includes information and detailed instructions so that they can perform their own identity restoration
    • Complete - professional identity restoration specialists perform all necessary identity restoration steps steps for the subscriber

The Bad

  • No Credit Monitoring
  • No Opt-out Options

No Credit Monitoring

Identity Vault does not offer credit monitoring. While the company backs up its reasons for doing this, some customers may still prefer to at least have the option to take advantage of credit monitoring.

No Opt-Out Options

Identity Vault does not give its customers the option to opt out of telemarketing calls, spam emails, or credit freezes. 

The Bottom Line

Identity Vault offers a number of identity protection tools for an affordable price. However, the company does not offer credit monitoring or opt-out options. 

View Best Identity Theft Companies

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Star Rating

0
starstarstarstarstar

0 Reviews

Review Breakdown

5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Sentiment Criteria

Value for your money
Quality of product or service
Customer Service
Company trustworthiness
search cancel
Be the first to leave a review.