Name: The Home Service Club
Rating: 4.6

star star star star star

Allison Tampa, FL

I ended up purchasing a Re-Pro Standard plan a few months ago when I moved into my new house. I heard a lot of good things about this company from my friends and was eager to be on a plan like them (peer pressure maybe?) but I ended up being so happy with my plan and I'm lucky to have it because our garage door all of a sudden stopped working and was rusty. They came and promptly repaired/replaced it, and I couldn't have asked for better service. Thanks.

5 years ago Edited September 14, 2021

Reply from The Home Service Club

Dear Allison,
We, at the Home Service Club, are pleased to hear that we provided you with outstanding service. We look forward to continuing to provide you with remarkable service.

Sincerely,
Anna Zelig

Feb. 5th, 2019

star star star star star

Natasha Palm Harbor, FL

This company is the best. There home warranty plans cover so much and there pricing is very fair. For example I have a standard plan that covers a lot of things like air conditioning, which where I live is very important for it to be working correctly. So when I started experiencing problems with my air conditioning I notified the home service club and they were quick in replying to my request for service and they were very polite and courteous.

5 years ago

Reply from The Home Service Club

Dear Natasha,
Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Anna Zelig

Feb. 5th, 2019

star star star star star

Jeri Atlanta, GA

I don't want to trust my home to just anybody, and I love that The Home Service Club offers their double guarantee. I never have to worry about a contractor falling through or trying to scam me out of my money. When my AC broke a couple months ago I didn't need to wonder if it would be fixed in days or weeks -- I heard back the same day I called. Great service!

5 years ago

Reply from The Home Service Club

Dear Jeri,
Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Anna Zelig

Feb. 5th, 2019

star star star star star

Alyssa Kansas City, MO

I've had a couple of bad experiences with similar companies in the past, but The Home Service Club made sure to address all of my concerns. This company has been a lifesaver on multiple occasions -- they work fast to make sure home and appliance repairs go quickly and smoothly. I'm very impressed with them and will continue to use them as long as I own a home.

5 years ago

Reply from The Home Service Club

Dear Alyssa,
Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Anna Zelig

Feb. 5th, 2019

star star star star star

Chelsea Frederick Valdosta, GA

Neither me nor my girlfriend are very mechanically inclined, so when our washing machine broke down, we were scrambling to find help. Her mom recommended this company to us, and we figured they had to be good. So we called them up and they sent out a repair guy to help. He was pretty friendly and good with his hands, cause our washer has been working since. We haven't had any other issues, but we'll know who to call if we do!

5 years ago

Reply from The Home Service Club

Dear Chelsea,
Thank you for the review. We are pleased to hear that we have provided you with outstanding service. The Home Service Club looks forward to assisting you with any of your home warranty needs. Please reach out to us at any time.

Sincerely,
Anna Zelig

Feb. 5th, 2019

star star star star star

Derrick R Port Saint Lucie, FL

We're happy we got our air conditioning issue resolved and extra grateful to Dan who stayed past his working hours to get everything processed and approved and coordinate with the repair tech. It took a couple of days which at this time was not an issue at all but it was all done and working again. he added an extra pad for us and did not charge for it which was really nice. Between the representative from warranty company and the repair tech our claim was resolved to our satisfaction within a few days total.

6 years ago

Reply from The Home Service Club

Dear Derrick,
Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time.

Sincerely,
Anna Zelig

Feb. 5th, 2019

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Dori Hanson Hilo, HI

Customer Service Claims Handling Tech Refunds & Payouts Reviewed Oct. 26, 2023 I am a Real Estate Broker in WA State and Hawaii. I have purchased many home buyers warranties as closing gifts for my clients. I purchased a home buyers warranty for mechanical systems in my new home in Hilo, Hawaii. I have never filed a claim until ONE MONTH AGO! I have a clog in my plumbing system in my bathroom and I am unable to use the toilet, sink or shower. It has been 31 days since my claim was filed. I have called customer service every day only to be told they 'need more time to find a vendor'. I asked for a list of vendors they have tried to contact, but they refuse to provide me with the list of plumbing companies. Then my claim was closed without any notice to me. I had to re-open my claim on October 18, 2023. It has now been another 7 days of being told the same lies. My legally binding contract states that I a vendor will be assigned within 48 hours (max) of my claim. The Home Warranty Club is a fraudulent business. They took my money and have breached our contract by not providing me services I paid for in full on November 30, 2022. I have tried to speak with a supervisor, only to be told they don't have any way to transfer me to a supervisor. More lies. My situation is dire and I will likely end of having to hire my own plumbing contractor. I have asked for a refund of my contract, again told from customer service that they don't have the "ability" to do refunds. I am so frustrated and feel horrible that I have purchased several of the home warranties with The Home Service Club for my Buyers as closing gifts. They will likely have the same run-around based on the dozens of horrific reviews on this platform. DO NOT PURCHASE A HOME WARRANTY FROM THE HOME CLUB. You may as well light $500 on fire, because this company is a SCAM!

5 months ago

star star star star star

Lee Williamson Las Vegas, NV

I’ve used Home Service Club a long time ago and we had a good experience with them. So, when we bought a new house a couple of years ago, HSC was recommended to me by the Realtor, we went with them. Signing up with their service again has been very easy and quick. I was given a login and was told I could go online. Always an easy deal with HSC!

4 years ago

Reply from The Home Service Club

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements.

Sincerely,
David Lee

Feb. 4th, 2020

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Annabella Kennedy Estherville, IA

They were skilled and polite. Overall, having a guaranty on your property is effective because it offers you peace of mind knowing that if something goes wrong, you've got one thing which will lookout of the matter. I'd suggest them.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Jan. 30th, 2020

star star star star star

Julius Elliott Placerville, CA

Good and quality service! Highly recommended to everyone who needs a home warranty! A washer that I bought in sears 2 years ago was fixed and now functioning like a brand new unit thanks to the experts that HSC had sent. Quite impressive..

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Jan. 30th, 2020

star star star star star

Polly Stone Tulsa, OK

Home service club is what i can recommend! Especially if you're looking for an affordable home warranty! They can assure you that the price you pay is worth the service they give you. Last time i had trouble with my microwave. So i called home service club and they fixed it right away! Thank you HSC!

4 years ago

Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Dec. 30th, 2019

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Ashu Pleasanton, CA

Update: this was resolved by a supervisor (Lori). ---- Pretty bad. It's been 48 hours since I raised a service request and no one has called me back yet. Try calling their customer service line as a customer trying to talk to a customer service agent. Impossible that you will get to anyone. Fake company with a satellite office in NY that is just their to take customer's money

4 years ago

Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Nov. 25th, 2019

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TESS SABUCO

We are on the other side of fence, we provided immediate service to one of their customers in our area. Took care of their customer got them back up and going through a heat wave. Here we are over 60 days later and can not get a hold of anybody, on hold every time we call for 20 minutes and directed to a mail box to leave a message and no call back, no response to our emails either. We initially turn the company down as we never have luck with home warranties, they called back a couple days later and begged us to take care of their customer and that we did but where is their customer service to us in return to helping them? Very poor service on the contractor side. Update on review: We immediately got a response from the review. So I can say that things have since been taken care of and that is where I will leave it.

4 years ago

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Lewis `Johnson Plano, TX

We chose HSC when we purchased our new home because of these reviews. Surely they are fake. It has been a week since we called in a claim for our refrigerator and nothing has happened. First they made us send a copy of our home inspection. That was a struggle because they said their computers weren't working. Then nothing happened. A week later I called again and they said our claim was in progress. We've heard nothing! Several calls in to the claims dept and they've promised to call us back and nothing! *** UPDATE*** 8/28/2019 Finally we got hooked up with Taylor at HSC who is a supervisor. They sent a great repair company, Mr. Appliance of Wylie TX. HSC then said the problems with the refrigerator are not covered. Be sure to review their Service contract because there is an encyclopedia of exclusions. Not even the ice maker is covered. Taylor intervened and said that HSC would pay $250 of the $752 repair. They paid the $250 as promised. Also part of the communication problem was that the agents who bought our policy entered the contact info wrong. That was compounded by the fact that HSC's computer system would not save the corrected info on several attempts by their agents. I stayed on the phone with one of their agents for 45 minutes until we finally got the corrected info to save. I'm changing the rating from one star to three.

4 years ago

star star star star star

Kester Patel Brooklyn, NY

One spring day, I am mowing our lawn, then suddenly my mow stops functioning. I'm so worried that day. Not to mention, the grasses that as high as a post can be. I tried calling HSC to solve the problem. Which they did. I'm so impressed, for just an hour he managed to made it work again. HSC is really the greatest deal you can have. God Bless HSC.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Reagan Merrill Corona, CA

Having a problem and troublesome matters can really make your day sad and depressing. But having HSC at your back can change everything, specially when they handle a home problem. They finish it with great efficiency and with sympathetic approach. So glad HSC is a home warranty I ever have and will be forever grateful to such works.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Magnus Pearson Chevy Chase, MD

My dog accidentally hit the faucet with a falling 6x6 wood. I'm so worried that day. Since that faucet is the only faucet I have in my lawn. I tried calling HSC to fix the matter, and without any delays. They sent a contractor and worked the problem. What a great day to me and to my dog. Well done HSC.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Ibrar Cassidy Buffalo, NY

I specifically asked if the issue at my home was covered under my home warranty. I was told yes so i paid my set service fee for the service. And until now, If I got problems with my appliance, they will assist me quickly and in a very fast service.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Joy Walls Salinas, CA

For those who find yourself in the process of purchasing a house, make sure you use Home Service Club for your Home Warranty. We’ve been working with them for nearly two weeks to get our dryer fixed, and so far so good. HSC were lucky.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Ewen Whitehouse Haskins, OH

Out of the whole bunch, HSC is the best. I feel like I never cheated on with what I paid for. They didn't hesitate to replace my broken oven after series of troubleshooting steps. I find it clear that the value they're giving to their customers is priceless.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Sachin Cook Brooklyn, NY

My personal experience with the online support was extremely positive. I had an on and off Internet connection so I got disconnected while chatting with 5 different reps. Whenever I get back, I was still accommodated in a very civilized way and they are just incredibly helpful!

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Demi Adams Simpsonville, SC

I got in a panic mode when my washing machine stop working on my 2nd batch laundry. Right away I called in my policy with Home Service Club. I felt relieved when the repair man fixed the issue. I will always be thankful for HSC who always never let me down.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Martine Huff Chevy Chase, MD

One of the home services my dad loves, so I also subscribed to HSC plan for my personal experience in my new house. I haven't used another repair service yet so I can't compare it with another company. But after every positive experience with HSC, why would I want to use anything else?

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Chelsie Mcneill New York, NY

I have been with Home Service Club for 8 months now. Within that months, I am still a satisfied costumer. I have already called in my policy five times and I never had any bad experiences with any of the representatives I talked and worked my issues.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Christos Ramsey Peabody, MA

The AC's at home are not cooling. I called in my policy with the Home Service Club. Automatically, within that day they send their AC Specialist. When he discovered the problem, he start to fix it. I was glad that he is not just expert on his job but also a kind person.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Pauline Crouch Greenville, TX

I always have this "First impression last". So when I got HSC for the first time, I was amaze on how the representative showcase their company. She was not pushy and listened to what I wanted. And one wonderful thing she did was she answered all my many questions and shows sympathetic to my concerns.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Kynan S. Brandon, FL

I am so glad I got HSC. One time when I had problem with my stove and called for a rep to repair it. Within 24 hours a contractor came in and check it. He had to run out to get a certain parts that caused the malfunction. When he returned, he got the stove fixed and working again.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

Kameron Perry Petaluma, CA

Had a plumbing issue that cause a flooding in our basement. I called HSC to get me a plumber and told them that I need it immediately today. The plumber came with the expected time and I am so thankful for that because my basement could have been a pool if I don't have HSC.

4 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Aug. 12th, 2019

star star star star star

L. Laskey Canfield, OH

We have exhaust fans all over our washing room. One day all were defective. My dad told me to file a claim to the HSC as they were covered by the plan. The representatives were easy to talk to and skilled. Techs came immediately, promptly. Fixed the fans quickly.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

H. Creighton Bay Shore, NY

My master bath was a disaster. tub and shower was all leaking, flush was not functioning well. submitted a claim to the hsc and they sent a plumber who was very pleasant and jolly. fixed my bathroom within the day. very skilled.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Cory Havelock Arvada, CO

A patio was included in the house we just bought. Good thing are agent had it covered with the HSC home warranty plan. The patio needed to be checked for pests. The service guy was very nice and did a great job in making sure we'll be pest-free.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

A. Depp Spring, TX

Uncle was the handyman at the house but when I had my own home, I was just freaking out all the time. My friend recommended these guys and they have helped me a lot during those off days I had with my AC, washer and dryer. Really grateful for the Home Service Club.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

E. Selkin

With the changing climate and unpredictable wear and tear of home gadgets, it is very important to have a home warranty for peace of mind. So grateful I got the Home Service Club. They have been my savior for a few years now. Worth my money.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Orion H. Box Springs, GA

Garage gate won't open. I had to park my car outside for a while before the techs came. Good thing they came after a day filing a claim. I couldn't fix it after numerous tries. The tech guys were fast and skilled. Had it fixed in only 3 hours!

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Dominique Dodwell Lakewood, CA

I discovered a puddle on my basement floor. Suspected it was coming from my washing machine. I was right since there was a leaking. I filed a claim and had it checked. The service fellow said that the compressor was not working as well. Tech fixed it all in a day. Great job!

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Pate R. Alpharetta, GA

Good thing I had this home warranty. They have very nice reps that are quite rare these days! Recently, I had my dryer unit repaired since it was not drying enough. The contractor they sent said there was something wrong with the exhaust and had it replaced.

4 years ago

Reply from The Home Service Club

Dear Pate,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our
technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Rodd Chaney Mesa, AZ

We had our pool filter repaired since it was not "acting normal". My son saw it I had it checked. Submitted a claim and a tech guy was sent. He said it was a good thing I had it checked since there was a major problem waiting to happen. Was so thankful for them. Having HSC is really worth it.

4 years ago

Reply from The Home Service Club

Dear Rodd,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our
technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Allistir G. Kissimmee, FL

My oven was not heating my food well even if I left it for a long time already. Good thing I had it covered so I filed a claim. The reps were very good and skilled. They sent a guy the next day and was very good and early. Really love the service! Had my unit working well now.

4 years ago

Reply from The Home Service Club

Dear Allistir,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our
technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

B. Bownass Metairie, LA

The technicians from HSC are so nice and skilled. He noticed that my AC was overdue and recommended me a new Inverter A/C which saves a lot more energy than what I had. I only had to pay a minimum amount for a brand new A/C plus it saves me more money because it consumes less energy. Great recommendation!

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 11th, 2019

star star star star star

C. Gibbon Austin, TX

I immediately got a response from my concern about my AC. They came and checked it out but it needed a change in parts so we had to order them first. As soon as the parts arrived, the guy came over, and helped install the thing. It was so easy and so fast. Great super service! Very recommended!

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 11th, 2019

star star star star star

Cole Farris Deltona, FL

As a single-dad, it's hard to manage a house all by yourself. Though, I learned that I don't have to be alone. The home service club is the company I needed when I needed assistance. My AC, my microwave, and my oven have all experienced love. All thanks to hsc...

4 years ago

Reply from The Home Service Club

Dear Cole,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 11th, 2019

star star star star star

E. Mciver Sheffield Lake, OH

I switched recently and HSC was only recommended to me by my old college bunkmate. It has proven itself useful last month when I had a faulty ac unit. Just had to call them and they sent over a repair man. It was however beyond repair so it was replaced by a new unit for a price cheaper than if I bought one for myself.

4 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our
technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

star star star star star

Sleigh I. Loganville, GA

I had some friends come over last week and I noticed that my sink was blocked. What friends I have but at least I've got the one true friend - the Home Service Club. They sorted out the problem for me and it was only for a manageable fee.

4 years ago

Reply from The Home Service Club

Dear Sleigh,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 11th, 2019

star star star star star

G Chan Rochester, MN

Good thing I trusted my instinct to get a home warranty plan (and also to chose this company). I recently bought a condo unit and my AC was not cooperating well. I had a hard time figuring it out so I called the HSC. They sent a tech guy and did a wonderful job. Had my unit fixed in no time.

4 years ago

Reply from The Home Service Club

We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

star star star star star

Karl B The Bronx, NY

I submitted a claim to the HSC via phone call. After a few hours, a contractor called to set an appointment. A tech guy came and said that it needed parts to be fixed. So he had to come back the next day. He was early and prompt and did a great job with our washing machine.

4 years ago

Reply from The Home Service Club

Dear Karl,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

star star star star star

Gia Como St. Petersburg, FL

I had a leak inside my bathroom. I don't know where it was coming from but it was flooding a portion of the room beside it. I had to call the HSC for immediate action. They sent a guy the next day. Quick response! He fixed it. Very pleased with their service.

4 years ago

Reply from The Home Service Club

Dear Gia,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

star star star star star

Christoffer Rainer Clinton, MA

As a responsible parent, I think having a home warranty is a must. If your are planning to get one, get these guys! I have been calling them frequently now since some of my appliances need to be repaired and maintained. They are professional.

4 years ago

Reply from The Home Service Club

Dear Christoffer,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

star star star star star

Hogart M Mars, PA

I can't really figure out how to fix simple home appliances so I got a home warranty company that would fit my needs. I chose the Home Service Club because of the good reviews and it was really highly recommended by friends. So far, I am glad with their customer service and contractors.

4 years ago

Reply from The Home Service Club

Dear Hogart,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

star star star star star

D Ulrick Rockport, IN

Had my microwave fixed. It was not heating my food at all. I had to call and order some pizza. I submitted a claim online, very easy to make by the way. They had a contractor sent immediately within the week. He fixed it and made it look and feel like brand new.

4 years ago

Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019

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Rall M Santa Rosa Beach, FL

My microwave door won't close properly and food won't heat properly. Called the HSC and asked for a tech guy to come within the week. They were courteous and said that they could send out one ASAP. Thankfully, the fellow came the next day, very early, ahead of schedule. Fixed my unit within 30 minutes. Love the service!

4 years ago

Reply from The Home Service Club

Dear Rall,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019