Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

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User Reviews

Star Rating

4.2
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3,294 Reviews

Review Breakdown

5 star
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4 star
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3 star
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2 star
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1 star
8%

Sentiment Criteria

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Tracy Allen

December 4th, 2019 Stafford, TX DETAILS arrow_drop_down
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It was easy to open a work order. Problem was resolved and no hidden costs popped up.

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Reply from Landmark Home Warranty

Dec 05, 2019

Dear Tracy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Mike Crosby

December 4th, 2019 Ogden, UT DETAILS arrow_drop_down
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Landmark great company great customer service one call that's all it took care of all my problems with great contractors

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Reply from Landmark Home Warranty

Dec 05, 2019

Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Janet D Bartels

December 3rd, 2019 Sierra Vista, AZ DETAILS arrow_drop_down
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Always fast, curteous and efficient. Just needed a seasonal check-up for the furnace. The company came in and were very informative. They even fixed a rattle that we told them about. Landmark is always fast and communicates well.

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Reply from Landmark Home Warranty

Nov 12, 2018

Dear Janet, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

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Joel Gonzales

December 3rd, 2019 Killeen, TX DETAILS arrow_drop_down
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I called Landmark for the first time, night before last. Yesterday afternoon a technician was at our home to look into the problem with our AC system. Even though this particular tech did not find a problem, he told us to call them again should the noise return. Last night we called and left a voice message with the contractor. The owner (AirMax) and another technician came today, reported that the outside unit motor was going out. They contacted Landmark and the repair was completed by noon. Outstanding!

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Reply from Landmark Home Warranty

Dec 04, 2019

Dear Joel, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Joe Johanssen

December 3rd, 2019 Sahuarita, AZ DETAILS arrow_drop_down
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They have done their job. I called twice and the process has been painless.

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Joe, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Anthony and Stephanie Porvaznik

December 3rd, 2019 Yuma, AZ DETAILS arrow_drop_down
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Responds very quickly to claim and makes sure service is done in a timely manner.

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Anthony and Stephanie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Regina Sweat

December 3rd, 2019 Las Vegas, NV DETAILS arrow_drop_down
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Great package for the cost. When needed it is useful for repairs that I did not have a referral to.

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Regina, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Waleed

December 3rd, 2019 San Antonio, TX DETAILS arrow_drop_down
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Landmark Home Warranty are great, I loved their service, please keep the hard work.

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Waleed, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Marsha Ness

December 3rd, 2019 Lake Havasu City, AZ DETAILS arrow_drop_down
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We had two issues shortly after moving into our new home. Repairs were scheduled fast and things were fixed.

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Marsha, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Donna Toliver

December 3rd, 2019 Beaverton, OR DETAILS arrow_drop_down
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When I have an issue, someone responds within a short time

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Reply from Landmark Home Warranty

Dec 03, 2019

Dear Donna, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Diana Wilson

November 27th, 2019 Boise, ID DETAILS arrow_drop_down
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quick to respond and get necessary services out

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Reply from Landmark Home Warranty

Dec 02, 2019

Dear Diana, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

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gary myers

November 25th, 2019 Green Valley, AZ DETAILS arrow_drop_down
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Our dishwasher stopped working, they had a company out right away. They had to order a new motor and worked on the soap dispenser. The motor was replaced and the soap dispenser worked on. Within a few day we noticed the soap dispenser wasn't working. The company came right back and put in a new one. Very happy with Landmark!

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Reply from Landmark Home Warranty

Nov 26, 2019

Dear Gary, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Ruth tarp

November 25th, 2019 Nampa, ID DETAILS arrow_drop_down
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So nice and easy too work with. I wasn't sure what to expect but they are great

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Reply from Landmark Home Warranty

Nov 26, 2019

Dear Ruth, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Webster

November 25th, 2019 Cedar City, UT DETAILS arrow_drop_down
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Landmark finds providers in the area in a timely manner.

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Reply from Landmark Home Warranty

Nov 26, 2019

Dear Webster, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Scott Miller

November 25th, 2019 Montgomery, TX DETAILS arrow_drop_down
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Very prompt at assessing the situation and the repair.

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Reply from Landmark Home Warranty

Nov 26, 2019

Dear Scott, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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D Rood

November 25th, 2019 Caldwell, ID DETAILS arrow_drop_down
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Overall good customer service but the wait time to get to them is lacking.

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Reply from Landmark Home Warranty

Nov 26, 2019

Dear D Rood, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! You can utilize our online functions on our website! You can open a service request or even speak with a representative through chat! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Kristie Shanley

November 21st, 2019 DETAILS arrow_drop_down
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Making a claim is quick, customer service is easy to deal with

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Kristie, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Larry Arthur

November 21st, 2019 DETAILS arrow_drop_down
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Confusion during work order request. Was told to call contractor because of the HVAC tune up was completed last month , but contractor told me to call Landmark.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Larry, I am sorry to hear about your experience with your HVAC dispatch ticket. I see that the contractor was able to return to your home and found no failures. At this time, is your unit currently functioning as intended? If you are still needing assistance with it, please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Sol Greenberg

November 21st, 2019 DETAILS arrow_drop_down
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Landmark Warranty''s customer service is pretty good but they''re very poor in terms of accessibility for the surveys and websites for people with visual impairments

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Sol, I am happy to hear that we have been able to provide you with 4-star services. Your feedback is very important to us. I will be forwarding your feedback to the appropriate departments to implement the necessary training to better our services for you. Sincerely, Tiffany Nguyen Customer Relations Manager

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Mary McClellan

November 21st, 2019 DETAILS arrow_drop_down
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Efficient, the heating system works great. They were on time and stayed in touch.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Mary, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Shirley

November 21st, 2019 DETAILS arrow_drop_down
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I have use their services two times for different repairs and each time has been satisfactory.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Shirley, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Alan Courage

November 21st, 2019 DETAILS arrow_drop_down
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Always a quick response. Have always been more than pleased.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Alan, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Karen A Smith

November 21st, 2019 DETAILS arrow_drop_down
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Professional and quick to respond and great value

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Karen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Yanira Belloso

November 21st, 2019 DETAILS arrow_drop_down
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This company is reliable ready to answer calls

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Yanira, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Jess

November 21st, 2019 DETAILS arrow_drop_down
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Landmark was very prompt in helping me when my sink clogged. Everything went really smooth and I was able to get a plumber out the same day to fix my issue!

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Jess, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Rick

November 21st, 2019 DETAILS arrow_drop_down
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You really screwed up the service on my garbage disposal.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Rick, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at with your property address. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Demosesneeds

November 21st, 2019 DETAILS arrow_drop_down
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They have work with us diligently since we started with them. They always respond quickly to help us get the service we need.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Homeowner, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Mart

November 21st, 2019 DETAILS arrow_drop_down
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Great response great repair people, quick reaction and friendly sa5

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Mart, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Roland

November 21st, 2019 DETAILS arrow_drop_down
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consistent service & value for many years.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Roland, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Joe F

November 21st, 2019 DETAILS arrow_drop_down
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Took care of my service call quickly without any delay. Problem corrected.

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Joe, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Angie

November 21st, 2019 DETAILS arrow_drop_down
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Repair was finished and now working. Grateful for the efficiency of the repairman

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Reply from Landmark Home Warranty

Nov 22, 2019

Dear Angie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Leslie W.

November 19th, 2019 Fort Worth, TX DETAILS arrow_drop_down
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I’m not sure how to rate LMHW. The issue we had was mostly the vendor. They gave us a 4 hr window and an hr before the time frame was up, they cancelled and said “hopefully we can get to you on our next business day.” (This was Friday, would have been Monday- plumbing issue.) After I took off work to be there. LMHW took 25 min of putting me hold to finally agree to refund our deductible, and said “sorry for the inconvenience.” Never did they try to find another vendor. I would have been majorly impressed if they would have found another vendor and paid after hours fees since it was their vendor who stood me up. Their vendors fault, but their lack of assistance in a replacement was extremely discouraging.

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Reply from Landmark Home Warranty

Nov 21, 2019

Dear Leslie, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at with your property address. Sincerely, Tiffany Nguyen Customer Relations Manager

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Ernie

November 13th, 2019 Las Vegas, NV DETAILS arrow_drop_down
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Very easy to set up service to repair or fix any issues with your home. Just one call and Landmark does the rest, connects you with the company doing the work and you just schedule.

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Reply from Landmark Home Warranty

Nov 14, 2019

Dear Ernie, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

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The Leedy's

November 13th, 2019 Arizona City, AZ DETAILS arrow_drop_down
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We contact them right away and in a few hours we hear from whichever person we need help from and get our problem fixed. We love this company!

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Reply from Landmark Home Warranty

Nov 14, 2019

Dear Leedys, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

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Chuck

November 8th, 2019 Saint George, UT DETAILS arrow_drop_down
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Our electric water heater started leaking. I called Landmark & they had a plumber out the next day to evaluate the situation. Plumber determined we needed a new water heater. With in two days the plumber showed up with a new water heater & installed it. There was some question as to whether I needed a new expansion tank (I already had one). I ended up paying $150 for a new expansion tank & new flexible water lines. Overall we were satisfied with the workmanship & timeliness of the replacement.

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Reply from Landmark Home Warranty

Nov 11, 2019

Dear Chuck, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

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Shelli mcgrath

November 6th, 2019 Las Vegas, NV DETAILS arrow_drop_down
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This the worst home warranty you could ever purchase! What a waste of money. Every time you put in a claim, all they do is send someone to your property, charge you $70 and do absolutely nothing. And because nothing was done, it caused serious damage and we had to put in a home owners insurance claim. This company does nothing to repair anything-all they do is collect money and rob people.

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Reply from Landmark Home Warranty

Nov 07, 2019

Dear Shelli, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

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Ronald Galati

November 6th, 2019 Sandy, UT DETAILS arrow_drop_down
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My latest experience with Landmark Home Warranty was several weeks ago. My dishwasher stopped working. I thought it was an easy fix as the control panel stopped working. I figured it was just a short or even a blown fuse, easily fixable but as it turned out it was something more serious. Instead of repairing it, Landmark just bought me a new dishwasher. No muss, no fuss. A week after I originally called in the problem, I had a new dishwasher delivered to my door. You just can't beat that kind of service. I would recommend Landmark Home Warranty to anyone who owns their own home.

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Reply from Landmark Home Warranty

Nov 07, 2019

Dear Ronald, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

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Jennifer Sutton

October 28th, 2019 Lewisville, TX DETAILS arrow_drop_down
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I had a very pleasant experience talking to Karen in the sales department and getting set up for my new home warranty plan with Landmark Home Warranty. My plan goes into effect 11/29/19 so I haven't had a claim yet at this time.

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Reply from Landmark Home Warranty

Oct 29, 2019

Dear Jennifer, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Heather whited

October 21st, 2019 DETAILS arrow_drop_down
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The one service I've had to use through landmark so far was top notch so as of now 5 stars I have high hopes that it will continue that way.

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Heather, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Green Valley customer

October 21st, 2019 DETAILS arrow_drop_down
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Always work with you to take care of existing issues

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Homeowner, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Glay Powell

October 21st, 2019 DETAILS arrow_drop_down
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There first vendor didn't get back to me. However the second vendor was great.

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Glay, We are glad to see that our agents and contractors have been able to provide you with 3-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I would be happy to discuss your coverage in detail. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Tairel Love

October 21st, 2019 DETAILS arrow_drop_down
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The company that repair my fridge caused water damage because I've maker tube came off. They made me run after the service provider for them to come fix the water damage. They never came and I just got tired of running after then so it's still not fixed. They should be the ones following up with the service provider not me

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Tairel, I am sorry to hear about this experience. The warranty does not cover for any consequential or secondary damages that may have been caused by a contractor. The contractors are licensed, bonded, and insured for these situations. We do recommend that you reach out to them directly. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Pam Crane

October 21st, 2019 DETAILS arrow_drop_down
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Quick response and helpful, courteous customer service. Thank you

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Pam, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Chase

October 21st, 2019 DETAILS arrow_drop_down
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They promised something they didn't deliver on and refused to help.

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Chase, I am sorry to hear this. I would be happy to review your concerns in more detail. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Christine Siverson

October 21st, 2019 DETAILS arrow_drop_down
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Great customer service a very quick response to our needs

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Christine, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Donna Gallion

October 21st, 2019 DETAILS arrow_drop_down
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because they will send on repair person and sometimes its a quick fix and then it happens again after the time limit is over and there goes another $60! Sometimes its cheaper to hire a handy man and CHEAPER!

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Donna, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Paty Regalado

October 21st, 2019 DETAILS arrow_drop_down
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Always helpful and great customer service

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Paty, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Grace

October 21st, 2019 DETAILS arrow_drop_down
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not so good contractors, long wait time to speak with customer svc

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Grace, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Mark Folloder

October 21st, 2019 DETAILS arrow_drop_down
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Continuously and constant rate service follow through and follow up

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Mark, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Verified Customer

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Gary

October 21st, 2019 DETAILS arrow_drop_down
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Very good service. Good value. But as a matter of policy no one gets an excellent.

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Reply from Landmark Home Warranty

Oct 22, 2019

Dear Gary, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I would be happy to discuss your coverage in detail. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager