Improovy Painters In Naperville IL
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Improovy has combined years of interior and exterior painting expertise and combined it with robust logistical technology to streamline the process of project management and home upgrade services.
Rather than waiting weeks or months for a painter to become available, Improovy works to match quality painters with property owners in need of painting or other upgrades while meeting customer satisfaction and standards.
Interested homeowners and commercial property owners can quickly obtain a free quote through filling out some basic information online or speaking with an Improovy expert. From there, a scheduled appointment/phone call is arranged where a knowledgeable member of the Improovy staff will go over some information about the project and offer clients an estimate.
The scope of work will be determined and the client can book the project start date whenever it works for their schedule. Rather than waiting days or weeks for an estimate or quote, quotes are delivered in a matter of minutes.
The Improovy platform was created by industry experts with a client’s perspective in mind. The Improovy database has over 200,000 painting professionals eager and ready to work. Depending on the specifications of the project, Improovy will utilize its software to properly match painters with customers in a streamlined process.
Top Ranked Companies
The Good
- Home Upgrade Services
- Warranties/Guarantees
- Customer Complaint Resolution Process
- Expert Insight
Home Upgrade Services
The Improovy Painters platform connects professionals with property owners in need of a number of home upgrade solutions. Prospective clients in need of paint work or other home upgrades can turn to Improovy Painters for the following projects:
Interior House Painting
- Interior walls
- Cabinet painting
- Drywall repairs
- Patching
- Ceiling painting
Exterior House Painting
- Exterior home
- Exterior business
- Deck painting and staining
- Fence
- Windows
- Garage doors
Commercial Projects
- Exterior painting
- Interior painting
- Window trim painting
- Fence
- Outdoor property
While a number of painting companies will offer a majority of these painting services, not all will go to the lengths to ensure each detail is upgraded and the structure is looking substantially better.
Warranties/Guarantees
Since the professional painters available through hire operate on a subcontractor-type basis, guaranteeing the work and standards is something Improovy does not take lightly. It should also be noted that all products used in paint jobs come from Sherwin Williams and Benjamin Moore to ensure top quality paint. Preparation work is conducted before each paint job begins. Following the completion of the work, a full cleanup is conducted.
However, once the paint work is finished, the project does not necessarily end there. There is a two year warranty on all work done by painters through Improovy Painters. If for some reason, there are abnormal chips or poor workmanship, Improovy will send out professionals free of charge.
Additionally, there is a 30 day touch-up guarantee so if a client notices any imperfections they would like corrected, Improovy will have that work done too. Not many painting companies offer these types of warranties and guarantees as full-scale protection, but Improovy does.
Customer Complaint Resolution Process
In the event that a client is not happy with the final product of an Improovy contracted job, the company goes to great lengths to rectify the situation. There have been circumstances where substantial financial returns have been made due to unprofessionalism.
There have also been incidents where the client was unsatisfied with the painter that was sent out. In these cases, Improovy removed the painter from its database and sent out a new professional to do the job correctly.
Whether clients have been financially reimbursed or the work has been re-done at no additional expenses, Improovy goes above and beyond to help clients receive the standard of work they desired in the first place.
Expert Insight
Many painting companies will go to clients and try to “up-sell” them on certain products or services. While in some cases these upgrades may be necessary, there are dishonest professionals out there trying to increase the value of a project. Improovy is aware of these tactics and tries to help prospective paint clients before falling victim to some of these tactics.
The company offers an expert advice resource to all interested customers regardless of whether or not they are an Improovy client. The information and data shared in this resource can help those currently in the researching phase of the hiring process ensure that the right project is outlined and a qualified professional handles the upgrades.
The Bad
- Subcontractor Quality
- Service Area
Subcontractor Quality
The only common complaint among former Improovy customers is the varying standard of quality depending on the painter assigned to the project. Painters must meet certain qualifications to become an Improovy contracted painter, but skill, training, and experience vary from contractor to contractor.
Since all the painters on the Improovy platform are subcontractors, quality of work can differ leaving some clients unsatisfied with the final result. While Improovy has safeguards in place to ensure that client standards are met, there may be some initial dissatisfaction. This is different from the traditional painting company that provides the services with in-house staff.
Service Area
Since its founding in 2019, Improovy has worked to expand its reach in an attempt to connect more professional painters with property owners in need of painting upgrades. To date, Improovy Painters can be found in the following cities/states:
- Glenview, IL
- Naperville, IL
- Denver, CO
- Riverview, FL
- Tampa, FL
- Ann Arbor, MI
- Madison, WI
- La Grange, IL
- Chicago, IL
- Phoenix, AZ
- St. Louis, MO
While Improovy is continuing to expand its reach, the company still only operates in select areas within seven different states. There are other platforms that match painters on a national level allowing more prospective clients the opportunity to utilize the service.
The Bottom Line
The Improovy Painters network allows prospective customers the ability to quickly match with painters in their area and determine a scope of work and project start time in a matter of minutes. Gone are the days of waiting around and scheduling quote appointments.
With Improovy, clients can utilize its interior house painting, exterior house painting, and commercial painting services. All of these services are backed and protected by the Improovy warranties and guarantees of its work. Clients that are not happy with the final product can receive a resolution to the mistakes made through the Improovy resolution process.
Lastly, those still unsure of what the next step is to upgrade a property can utilize the expert advice tool Improovy provides its customers.
Despite offering a quality service backed by useful technology, there are limits prospective clients should be aware of regarding the Improovy Painters platform. For example, the painters available through the Improovy platform are all essentially subcontractors. Improovy acts as the middle man for scheduling projects.
That means that the level of quality can vary from project to project. While the company has done a masterful job of expanding its service area since its founding, its services are still only available in a select few cities/states.
Those looking to drastically cut down the time it takes to get a painting job quote and project start date should consider the services available through Improovy. Those wishing to not go the subcontractor route may want to consider an alternative.
