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CleanItSupply.com

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6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 4th, 2025

CleanItSupply.com is a wholesale company that sells cleaning, office, medical, and restaurant supplies to residential and commercial customers. The company is known for providing significant discounts on its products, and in 2019 it was named the #1 eCommerce site in the United States for janitorial and sanitation supplies.

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The Good

  • No Minimum Purchase Amount
  • Loyalty Program
  • BBB Accredited

No Minimum Purchase Amount

Typically wholesale companies will only sell products to commercial customers. However, CleanItSupply.com allows residential customers to take advantage of its discounts as well. The company doesn’t even require customers to buy in bulk; there is no minimum amount that customers are required to spend on orders through CleanItSupply.com.

Loyalty Program

Frequent shoppers at CleanItSupply.com may qualify for the company’s loyalty program. This program allows customers to receive free shipping on orders over $1,000. Since the company has 50 locations nationwide, it claims that its items will only take one to two days to ship to members of the loyalty program. 

CleanItSupply.com can also ship internationally; however, these shipments cannot qualify for free shipping and may be subject to a higher shipping cost than normal. 

BBB Accredited

The Better Business Bureau has awarded CleanItSupply.com with an accreditation and an A+ rating. While the company has received customer complaints over the years, it has maintained an A+ rating because of its dedication to following through with dissatisfied customers. 

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The Bad

  • No Services
  • Shipping Issues

No Services

Calling CleanItSupply.com a Home Services company is a bit misleading, simply because it does not provide any services. The company only sells and ships its supplies. Even for larger equipment items, CleanItSupply.com does not provide installation services. 

Shipping Issues

While the majority of CleanItSupply.com customer reviews are positive, the ones that are negative have a common theme: shipping problems. In some cases, customers complained that the shipping was too expensive for such inexpensive items. Other customers lamented that their orders arrived weeks late, and in some instances, the packages arrived with a significant amount of damage. 

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The Bottom Line

There is no doubt that CleanItSupply.com can save its customers money. The discounts on these products are significant, especially if one can qualify for free shipping. Those who do not qualify for free shipping may find that buying the same product from a retailer may be about the same cost, since the price of shipping can be quite high. 

Small businesses, restaurant owners, and cleaning companies will likely benefit from CleanItSupply.com the most, since these customers use these products at such a high volume. Depending on your circumstances, CleanItSupply.com may still help you save money even if you do not fall under these categories. You will just need to figure in the cost of shipping to decide if ordering from this company is cost-effective for you. 

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Star Rating

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4.5

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248 Reviews

Review Breakdown

5 grade

79%

4 grade

7%

3 grade

4%

2 grade

1%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Debra Armbruster Kansas City, KS

I bought the wrong size toilet paper for the two dispencers I purchased. I was rather upset that I wasn't informed that these dispensers had to have a certain size toilet paper. I went to UPS to return the dispencers. It was going to cost me $40.00. It was $19.00 ×2=$38.00 . It was $2.00 for printed return address labels. I told the employees to open each box, and empty the contents into the trash that was in each box. They did what I requested. I walked out of the UPS business, then I went home. The toilet paper is great.

2 years ago

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Dr. Greg Kettering Buena Vista, CO

I left this on the CS email but never received a response. Sun, Jun 11, 7:28 AM (8 days ago) to Customer I used the BWK10 promo code but when I completed the purchase, it was no longer present. What happened? The shipping company (UPS) left it on our front door area but failed to keep it covered on the day that we were closed. It rained that day and consequently the boxes were wet. Fortunately, the paper towels were still usable after letting the boxes dry.

2 years ago

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Scott Walters Minneapolis, MN

Seems like good quality soap, arrived right on time. However, there were only 3 gallons of the foaming soap, supposed to have been 4. The soft soap refill was exactly as it should have been.

3 years ago

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Shaakira Armstrong

The paper towels are amazing! But when i received then two boxes were already riped open.

1 year ago

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Teresa Gonzales Selma, CA

I have not received the product I ordered. So unable to provide a valid review.

2 years ago

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amanda hampton Kirksville, MO

2 out of 3 packages were busted open and im not sure all the post its were even there

2 years ago

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Sambath Yan

The service and order was fine. They just sent me the wrong size.

1 year ago

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Sister Bursar O.P. Palo Alto, CA

Fast delivery but some boxes were open. More sturdy boxes would be great.

2 years ago Edited May 30, 2023

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Avrohom Kirsch Lakewood, NJ

I found the item I was looking for. it took a few minutes. Decent price. Thank you.

3 years ago

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Robert Smith

It took way too long check out though the website

1 year ago

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Stephanie Breach [Coronado HS] Las Vegas, NV

Whitebords bent frame and missing parts.

2 years ago