4.5
6.2
Overall Score
Author: Kaitlyn Short
CleanItSupply.com is a wholesale company that sells cleaning, office, medical, and restaurant supplies to residential and commercial customers. The company is known for providing significant discounts on its products, and in 2019 it was named the #1 eCommerce site in the United States for janitorial and sanitation supplies.
Typically wholesale companies will only sell products to commercial customers. However, CleanItSupply.com allows residential customers to take advantage of its discounts as well. The company doesn’t even require customers to buy in bulk; there is no minimum amount that customers are required to spend on orders through CleanItSupply.com.
Frequent shoppers at CleanItSupply.com may qualify for the company’s loyalty program. This program allows customers to receive free shipping on orders over $1,000. Since the company has 50 locations nationwide, it claims that its items will only take one to two days to ship to members of the loyalty program.
CleanItSupply.com can also ship internationally; however, these shipments cannot qualify for free shipping and may be subject to a higher shipping cost than normal.
The Better Business Bureau has awarded CleanItSupply.com with an accreditation and an A+ rating. While the company has received customer complaints over the years, it has maintained an A+ rating because of its dedication to following through with dissatisfied customers.
Calling CleanItSupply.com a Home Services company is a bit misleading, simply because it does not provide any services. The company only sells and ships its supplies. Even for larger equipment items, CleanItSupply.com does not provide installation services.
While the majority of CleanItSupply.com customer reviews are positive, the ones that are negative have a common theme: shipping problems. In some cases, customers complained that the shipping was too expensive for such inexpensive items. Other customers lamented that their orders arrived weeks late, and in some instances, the packages arrived with a significant amount of damage.
There is no doubt that CleanItSupply.com can save its customers money. The discounts on these products are significant, especially if one can qualify for free shipping. Those who do not qualify for free shipping may find that buying the same product from a retailer may be about the same cost, since the price of shipping can be quite high.
Small businesses, restaurant owners, and cleaning companies will likely benefit from CleanItSupply.com the most, since these customers use these products at such a high volume. Depending on your circumstances, CleanItSupply.com may still help you save money even if you do not fall under these categories. You will just need to figure in the cost of shipping to decide if ordering from this company is cost-effective for you.
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