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Swann Reviews

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3.4

Overall Score

Star Rating

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1.8

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187 Reviews

Review Breakdown

5 grade

13%

4 grade

7%

3 grade

2%

2 grade

4%

1 grade

74%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Mark Campion Melbourne, VIC

I purchased a 4K 16-channel NVR PoE system a few years ago. The product came with 8 PoE cameras. I have installed 5 of them so far and overall my experience has been hassle free. The picture quality is very good, day or night and they have audio, (which I don't use. The reviews seem to indicate that the wifi systems cause the most headaches. I deliberately stayed away from wifi stuff - wifi in general can be a bit unreliable. The only reason I didn't give 5 stars is the outdated software that Swann used at the time. Perhaps it is more streamlined and intuitive now, as I said, my system is a few years old.

3 years ago

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Rhonda Peters Parker, CO

No fee for monthly service which is what I wanted and am VERY happy with. I have the 4k DVR with 8 cameras and its great to monitor my house. The software took some work to get set up and learn how to navigate, but the customer service was helpful and I have monitoring on my phone and laptop over the internet. Its fun that the alarm and light feature can be activated remotely and family members can be pranked. The downside is that to access the DVR directly requires a computer or TV monitor that takes HDMI directly. I have a VGA device so will need to upgrade. Great motion feature--so it only records when motion, and evidently cannot download recordings on my phone, but can from the internet. Overall this was a good a choice and good buy.

4 years ago

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CL Daugherty Services Auburn California Auburn, CA

I'm not a person who normally writes reviews nor do I look at them because it's usually filled with personal opinions and not facts. Well for some reason I did read a few reviews after being on a sport website. after reading Schwan's reviews and all the people complaining about their product and service I realized the reviews were filled is just that, people complaining about a cheap camera system should have unlimited support and things that were stolen during the non operation of the system like it was swans fault that their stuff was stolen come on people it's where you live not the camera systems they're stealing your stuff grow up you don't get champagne on a beer budget. I've been using in purchasing Swan products for about 20 years now and the one thing I have realized is the abundance of different products for the price range of $14 to well over $1,000 summer quality summer not quality but you don't get these options with a regular security camera company you will pay through your nose and you will always have a tech that comes out to help you navigate your system because they are truly complicated. Swan is geared for do it yourself fur if you are not a do-it-yourselfer do not purchase this product if you are go ahead it's a very reliable product some things that are new in the box yes go bad they've always stood behind their product I've never had a problem exchanging anyting nor have I had continuous product failures everything that I purchased has work for me with the exception of a few things flawlessly for the price you will not get a better system. I noticed some people have complained about things not working after having electricians or other people install them that's not swans problem they offer certified installers for a very cheap price if you're not using one of their certified installers you're gambling on your own it's not the company's fault. People don't realize it when you're installing some of the products even if they are weatherproof doesn't mean they are bulletproof the Sun the rain and the elements have a huge effect on the way these cameras work or operate or can be affected this is why if you're not a do-it-yourselfer and you do not understand certain things about how a security system works you should not buy these products and just purchase a security system from a security company and then you will see how much it really costs and how hard it is to set up the system even with 24-hour support it doesn't mean everything is going to work all the time so with that being said this is what I think of swans products. They are one of the best products you can buy for the money relatively simple to install relatively simple to use and the best part about it is it's at the convenience of almost any of your local brick-and-mortar stores saves you from waiting for delivery of anyting you got Hands-On in the store you can see what you're purchasing and decide a little bit better if that's something you want to buy if you are do it yourself over and looking for a good security system at a low cost these are the products for you they are everywhere and in abundance. You will not get a better product for the price I stand behind Swan because so far after last 20 years they've stood behind me at my numerous different properties and made them much more safer and much more easier for the police to enforce punishment on the crimes that have been committed . thank you Swann for giving me peace of mind and help pursuing Justice where is before I would have just in another victim without a clue what happened or what's going on. Thank you again Swann

6 years ago

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John Needham

the only reason I have given a 4* and not 5 is that the software is a bit clunky, especially the playback option which takes an age to go through and find the video clips needed. In all other respects, quality of images, remote access via iPhone, iPad or any tablets great for the price. I have also found customer service to be very helpful. They quickly sorted out my initial setup problems and I have had trouble free coverage since.

7 years ago

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Mickey Ballard

It's a very good security camera for the price. I didn't think I needed one but the second day I caught a prowler with the video footage identifying him wasn't no problem.just wish the night vision was a little clearer but it's a ex excellent camera

8 years ago

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Holly Ware Atlanta, GA

We had a few Swann cameras and they were adequate enough for what we we re using them for. However., their cameras aren't as good as other ones that we have used and the pricing isn't a very good deal for the quality of the product.

3 years ago

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SMJohnson_Indy Indianapolis, IN

We've installed Swann security cameras in both of our small business offices. After four or five years of use, we've found them to be reliable and to provide good image quality, with a relatively simple user interface for searching, retrieving, and saving video.

3 years ago

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Paul Cassell Martinsville, VA

I have used Swanns security cameras for years now and absolutely love them. You couldn't ask for a better quality and easy installation. Keep up the good work Swann.

3 years ago Edited March 15, 2022

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Marilyn Montrose Lancaster, OH

I liked the system, and we got some great recordings. But our system was hacked and the hacker got the master code and we couldn't change it.

2 years ago

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Mary Huntsville, AL

Swann has awesome items to choose from. While I don’t order from them often, I enjoy their foods when I do.

2 years ago

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Floyd Gipson Springfield, IL

I like the system, but I get a lot of false alarm when cars go passed the house.

1 year ago

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Connie Yokum KS

They were good I really like little cameras but has been many years since I used

3 years ago

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Brandon Holcombe Dallas, GA

Great cameras with good clear pictures can see very clearly day or night

3 years ago

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Grace Citrus Heights, CA

I love Swann, very good company. Love their products and customer service.

3 years ago