Q-See Reviews

I had my system up for 3+ years. Instructions are weak but phone support is good if you connect with the right person. If it appears difficult at the start hang up and try again. You will get another person that might know what you are talking about. The cameras have a 2 year warranty that I bought. It seems that at 1 year and 9 months they start getting glitchy. As soon as you notice this contact them and start a warranty claim. They are good about swapping out the cameras, even swapped one 3 months out of warranty. I did find that the cabling that comes with the camera is junk. I bought pro cabling and ends and made my own for any runs longer than 50 feet. Big improvement. Power supplies are weak too for the longer, 100 foot runs. They will send you a more powerful power supply if you explain your need. I had issues with the DVR and the viewing software but they did spend time with me to get it all working. Overall decent products for the money and when you get the right person on the phone they did cooperate to make it work and me happy. The online support sucks. Don't even try. Website useless. Most all products today are not what you think and support is my deciding factor on what I buy. I had fair treatment by Qsee and will buy it again when needed.

i had no problem for a long time but all of a sudden i started hearing a beeping coming from the dvr it was rebooting and everytime it did that i could not access the cameras now i cant view my cameras via the App where i used to before on my iphone i don't know it i need to upgrade my box "dvr" im running q-see 5682 i have 8 cameras and would like more

I gave them 3 stars because they do have tec support. My problem is the android app. When it works right it good but it will only work good for 2 weeks or so then it will take longer and longer to connect. It just doesnt work right consistently. I have talked to support and they say they have a problem. Will they ever get it fixed right? Every thing else on my wi fi logs on fine. I hoped so much it would just work right.

I have had this system in my shop for 5 years and I love it. I agree with the support issues. It has definitely gone down hill which is super disappointing as I have caught a few shoplifters because the cameras are so good. I would love to recommend these to others but their lack of service keeps me from doing so

I love these when they work. It seems, however, that the cameras are a bit temperamental and some only work about 30% of the time.