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Swann

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2.9

Overall Score

LAST UPDATED: February 16th, 2024

Swann is a security company that is based out of Melbourne, Australia. The company began with a family-owned business that has expanded to include locations in the United States, Hong Kong, Australia, and other major countries.

Swann prides itself on making security advanced, yet easy and having exceptional customer service with 24/7 availability. You can purchase Swann technology directly from its website, Best Buy, Wal-Mart, Amazon, Lowe's, and a variety of other online and in-store retailers. The network of resellers is part of Swann's promise to make its technology easy and accessible to its customers.

Swann offers a variety of products, including indoor and outdoor video surveillance cameras, video recorder options, and other smart home security solutions. 

If you want to see what consumers have to say about the security company, you can find Swann reviews below

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The Good

  • Camera Options
  • Features
  • Swann Pricing
  • Smart Home Options
  • Online Tools
  • Extended Warranty
  • Swann Mobile App

Camera Options

Swann is a smart security company that has a wide range of security cameras and security systems at a very low price. The company stocks well over twenty cameras. Swann's products range in price, which reflects the "do-it-yourself" approach to Swan's branding culture. Customers, depending upon their needs, can select affordable cameras for a home security project or the most expensive cameras to provide the maximum security for a business or other commercial enterprise. Having a variety of options and a wide price range ensures there are security options for most customers.

Swann camera options include bullet cameras, dome cameras, video camera doorbells, and Wi-Fi connection cameras. Individual camera prices range from $59.99 to $399.99. Security systems with additional equipment range from $179 to $2,000

Features

Swann's security cameras include a variety of features such as:

  • Motion lighting
  • Heat and motion sensing
  • 2-Way talk
  • Color night vision
  • Weatherproof technology
  • Sirens and spotlights
  • Video analytics

Swann Pricing

Because Swann offers an assortment of security products, there is not an exact price range. Having the freedom to select individual products and not being forced to purchase a large security package ensures more customers have the ability to purchase Swann products, regardless of their budget. 

Smart Home Options

Swann offers a variety of smart home options. Swann smart home security includes a wired security kit or a wire-free smart security camera that can detect and record heat and motion. Swann security cameras also have two-way audio so you have capabilities like speaking to someone who is at the front door.

Swann smart home options additionally include live streaming and remote viewing of footage from a mobile device or tablet as well as instant alerts to the Swann app when activity is detected and recorded. The company's security products are compatible with the Google Assistant and Amazon Alexa, so you can easily control your wireless Swann security cameras and home security system with these smart home devices. 

Online Tools

Swann's website has exclusive content resources to help its visitors and potential customers make the best security decisions for them. This includes online video tutorials and how-to guides. This makes it simple for consumers to find the help they need and to research more about Swann and its offerings. 

The company's website also has a Security Solution Finder that lets consumers select and compare security systems. If visitors need additional help regarding Swann's products, the company also offers technical support with a wide array of FAQs, customer service support, warranty and return information, and more. 

Extended Warranty

Swann Security offers a 12-month warranty on all products. If anything malfunctions, you can send it back and receive a new product. If you contact Swann within 30 days of your purchase, you can also apply for an extended warranty, which is an additional six months of coverage (18 months in total). To be eligible, you need to retain your original purchase receipt or invoice. 

Swan's website states that the extended warranty "offer excludes RC toys, Xtreem product range and products purchased as refurbished or open box from SwannStore."

Swann Mobile App

Swann has its own mobile apps that give you access to live footage from your surveillance cameras and push notifications when motion and heat are detected. Because there are multiple apps, Swann's website notes that you should check the model number printed on the video recorder or camera.

This will tell you which mobile app you need. For example, if you have an 8 Channel DVR-4500, that will require the SwannView Plus app. If you have any issues determining which Swann app to download, you can contact the company's tech support or customer service department. 

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The Bad

  • Number of Products
  • Swann Reviews

Number of Products 

A point of concern deals with new camera customers being overwhelmed with the number of products available from Swann. While Swann does carry information on some of its bundle packages, it lacks several support options such as PDF manuals and online tutorials. However, the customization of choosing individual Swann products is convenient for many customers and Swann can assist you in selecting the cameras and equipment that is right for you. 

Swann Reviews

Swann reviews include some negative comments regarding the company's products. Thankfully, Swann products include a 12-month warranty and are eligible for an additional six-month warranty (18 months in total), so if there are any issues within that time frame, Swann will take care of the problem with a refund or a product replacement. 

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The Bottom Line

Swann is a security company that offers innovative and wireless surveillance and monitoring technology with an abundance of security equipment. The company provides indoor and outdoor security cameras for more extensive security.

The company has a DIY approach to make installation simple and carefree for consumers and offers a variety of products that consumers can choose from. 

Swann security systems include smart home solutions including a mobile app that sends your mobile device push notifications when your security camera motion sensor detects movement. You can also use the app for remote viewing of your digital video recorder as well as to control your Swann products with the Google Assistant and Amazon Alexa. 

Swann is convenient for customers looking to buy individual security products rather than a prearranged security package that is non-customizable and may not include all desired security products.

If you want to learn more about the security provider, check out Swann reviews below. You can also check out full security systems companies if you are interested in professional monitoring and more robust security systems. 

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Star Rating

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1.9

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184 Reviews

Review Breakdown

5 grade

13%

4 grade

8%

3 grade

2%

2 grade

3%

1 grade

74%

Sentiment Criteria

Value

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Quality

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Review Source

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Jake Benson Chicago, IL

I like swann cameras so much i ordered their 5 Camera 8 Channel 4K Ultra HD Pro Enforcer NVR Security System - SONVK-8898041PT their camera is very clear and it works continuously I can also control it any where on my mobile phone

1 month ago Edited January 26, 2024

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Ghoul Boi Wolf Creek, OR

The Egg cam. Shaped like an egg, with feet, connects to WiFi. Has onboard battery, onboard infrared, charges with a micro usb cable or a solar panel. Has onboard video event files accessible remotely, no DVR needed. Portable. Never turns off. Great night vision heat signature, or difference between warm figures and cold backgrounds. Caught critters immediately. Can set in new place every night if want, thanks to included magnetic mount. Weatherproof. Widefield lens. Got cam, mounts, solar panel, and cabling for $99.00 USD. Buying 3 more as soon as I can. Works great. Tested it all week. Good detection. Alerts sent to cellphone thru app. Caught neighbors dog, a fox, wandering chickens, and a cat. Model SWWHD-INTCMSOLTD is a grand slam. Thank you.

5 years ago

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Ray G

I have just purchased a Swann 3K series wired system, system arrived packaged perfectly in security sealed box. Everything has worked perfectly including network connections to my iphone, video quality of the 5MP cameras is great, Night vision has good range and clarity in IR mode. Everything just works. Hardest part of the entire job was remembering my iphone App store password.

4 years ago

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Robert Rootes Bestselling Author Fredericksburg, VA

When it was time to install security cameras around the property, I did a lot of research. I looked at the products and how they varied and what they offered for package deals. I chose Swann because they have a strong background and great reviews from users like me. I want to believe in the integrity of a company before I make a decision. When you install something and expect it to last without malfunctioning or needed repairs, you want to get something that will stand up to the elements. Swann had exactly what we needed, the number of cameras we wanted to install, the the hardware needed to get everything done within a budget.

2 years ago

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Steve

Surprised to read the poor reviews. My experience was different. Telephone support was excellent with patient, knowledgable staff who guided me through a problem and eventually diagnosed that a small battery needed replacing inside the unit. 6 screws later and a new battery fitted and all as new. Great service all round.

5 years ago

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David Cochrane

We feel much more secure when we are away with peace of mind knowing we can view our property when we are not home. The pricing is affordable for families which is a big relief and the warranty is great 18 months free warranty.

5 years ago

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John Pandjak Royersford, PA

I would have given them a ZERO when I discovered the system I have was not compatible with IOS11 on my iPhone. I finally called TechSupport and with in a few minutes I had an answer for a different client app for my phone (ASEE+). A minute or two after downloading the App my cameras were again viewable on my iPhone. Now they get and deserve a 10+.

6 years ago

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Mike

I cant believe the reviews here. I went from a Arlo V1 to this and they have been great. Im using the 1080p wifi ones with iphone. Notifications have been instant. A great system for the price point!

5 years ago

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RONALD J BOLLINGER Minneapolis, MN

Thought it was a great camera for the price, although wasn’t expecting much for what I paid. But was surprised by the quality of the picture and the features that it came with. I would and have purchased more of these cameras. Very nice product.

1 year ago

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Kayla Heddleson Pittsburgh, PA

I bought a swann surveillance camera system at sam's club that came with 8 cameras that I bought 8 years ago. The cameras record 2000 hours came with a dvr and has night vision takes great quality photos and videos when it records! I highly recommend buying swann brand when interested in a surveillance system!

1 year ago

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Ben Hayward, CA

The 1st security cams I ever purchased and it was by far one of the best and longest lasting camera I've had lots of extras and easy to set up I would recommend Swann to everyone with thoughts of buying Swann 1st to save time and money

2 years ago

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Kymberlee Yack Orem, UT

we just moved into a new house and had looked for weeks for a good security camera company. swann had the best reviews and let me just say they did not disappoint. we were so pleased with the service and quality of the product

5 years ago

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Steve Seneca, IL

I've installed a number of these systems including one at home. They are a great value and provide great video. The ability to view via computer or phone is fantastic.

4 years ago

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Audrey Macfarlane Dallas, TX

I got Swann a few years back and I have had an amazing experience. I've never had an issue with the equipment or the monitoring and the customer service is fabulous! So glad to have them.

2 years ago Edited January 28, 2022

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Todd johnson Sparta, WI

Amazing clarity with there camera systems, I have 6 systems at the company I run, I recently installed them all. Never buy another brand, best quality and reasonably prices

2 years ago

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Dale M Bromaghim Sheboygan, WI

Installed and pair with WIFI, easy. App on phone easy. Great product, I only bought one for my driveway/garage.

3 years ago

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Mike Dobbins Charlotte, NC

I have used this company for years. They even helped me build my own system and have always been helpful with any questions i have.

1 year ago

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Melissa P LaFayette, GA

SwannView is the best camera system ever to buy . We had ours for 10 years and still growing strong . Pictures are clear and bright

2 years ago

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Jadon Barre Dallas, TX

I can feel safe in my home knowing that Swann is watching me. It’s tactical and worth the price.

3 years ago

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Nini New York, NY

Great camera quality system which’s help home feel safe.

8 months ago

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Misty Peoples Independence, MO

Amazing and picks up every sound and scare alarm to scare off unwanted guest

8 months ago Edited June 5, 2023

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Michael Hairston Las Vegas, NV

Very professional an smart an playful a. Knows how to go after of what the want to achieve in life

1 year ago

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Vanessa Butler Columbia, MO

The drivers are always helpful. They accept EBT. The ice cream is so good. Prices are reasonable

2 years ago

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Brian Meekhof Stanwood, WA

I had security cameras and the mobile app was great

1 year ago