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2.9

Overall Score

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Bill Marshall Kansas City, MO

I have tried multiple times to get it up and running. At best it sometimes comes up and then drops the wifi. Their support is, you call leave a message and they claim to get back with you in one business day. I am now into 2nd day and still nothing. I'm taking it back, getting a refund and try something else.

6 years ago

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Philip Bender

I bought three of these (indoor/outdoor), and had to return a three. It would not stay x=connected to my WiFi after about 1 day. Called customer support...their ultimate answer was to return the cameras to the store (BJs) and find another brand!! True story! I would never recommend this camera...it is junk. It is cheap for a reason!

6 years ago

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D Kelly Hawthorne, CA

Haven't been able to log in since February 2020 ! No response from customer service my home is not being guarded. At this time I feel filing a class action lawsuit. But if my home is ever broken into i will!

4 years ago

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Mark Bel Air, MD

The cameras worked great until they did a firmware update, now the cameras don't work and the company doesn't answer phone calls, messages or emails. It been over 2 months trying daily to get in contact.

4 years ago

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Ron Cromie

Guardzilla would be good if the auto guard worked on your iPhone and with no help from Guardzilla the Guardzilla system is useless. It would work for the garden shed if you had power in it that’s how bad I think it is.

5 years ago

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Peter Land O' Lakes, FL

Very knowledgeable sales rep. Products appear to be excellent. Pricing was very competitive.

11 months ago

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R.C. Tarbox Keene, NH

Had a few for several years, liked them but now they just vanished. Out of business, and my cameras are junk now. Sign me on for the class action suit.

4 years ago

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Cecilia

Such waste of money. Stops working after a few weeks, customer service doesn’t reply properly on how to troubleshoot the problem!NEVER BUY THIS CAMERA!!!

5 years ago

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Farrah Lynn Harwood, MD

I have 3 of them because I purchased a bundle and wish I NEVER DID becus they DON'T WORK AWAY FROM HOME,NOR WHEN ITS COLD OUTSIDE. WISH I READ REVIEW BE4 GETTIN THE JUNK!!!

5 years ago

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Captain Bob Edwards Lutz, FL

One of the worst security cameras on the market. Burns through batteries. Has NO sensitivity settings that work, PERIOD! Do not buy. A big waste of money.

5 years ago

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Heather Jagielski Blackwood, NJ

Not good for outdoors, app sent alerts every time a leaf moved and had to replace batteries every 3 days. Totally worthless for outside. Inside could be better if plugged in.

6 years ago

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Heike von Maydell The Bronx, NY

I have 2 cameras they stopped working in Mar/April and now I found out that they went out of business. Is there a lawsuit I can join?

3 years ago

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Mike Simmons Salem, IN

Cameras will not connect since they did an update. Guardzilla does not respond. Customer service is nonexistent. $300 of useless cameras.

4 years ago

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Mike Pompano Beach, FL

If I could zero stars, I would. "Support" is a joke. Non-existent. I was sent a form email and then shown how to cancel my subscription. Gladly.

4 years ago

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Steve Alexander Mabank, TX

Stopped working on day two, no reply from customer service. Returned to store, unable to get refund for annual subscription.

5 years ago

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Pedro Vasquez Holdings LLC Bloomfield, CT

The cameras were easy to use and easy to setup. Very user friendly.

1 year ago

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Brandon Holcombe Dallas, GA

Very nice selection inventory of different camera styles 4 day or night infrared and some solar powers

2 years ago

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vanessa morgan Phoenix, AZ

Nothing WORKS, ABSOLUTELY NO SUPPORT FROM GUARDZILLA WHILE THEY CONTINUE TO LEECH MONTHLY SUBSCRIPTION FEE!!!!

3 years ago

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Silvia Guaynabo,

Poor custumer service, can't login since May 28 2020 not respond, nothing at all.. can we suit them?

4 years ago

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Marc L Alton, IL

Nothing WORKS, ABSOLUTELY NO SUPPORT FROM GUARDZILLA WHILE THHEY CONTINUE TO LEECH MONTHLY SUBSCRIPTION FEE!!!!

4 years ago

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Carol Albuquerque, NM

You can't get a hold of anyone. There is no telephone number for them. They don't respond to emails.

5 years ago

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Robert Strickland

Customer Service is very slow. Will block you if you post a negative review on their Facebook page. App is glitchy.

7 years ago

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William Rodgers Jacksonville, FL

They are worth checking out cameras are of good quality

2 years ago

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Raj R

Cameras stopped working and manufacturer support is no longer available.

6 months ago

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Kevin Ortiz

Bought this camera from a Kmart. Lasted less than 6 months. The app was very good

1 year ago

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Red Mark Houston, TX

The camera app stopped working. Guardzilla didn't do anything to fix it for months so I threw the camera in trash

2 years ago

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M Vargas Boston, MA

Worked well until company shut down last month. Now all my camera s are useless

4 years ago

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Gary C.F.T. Sinx Woodbury, TN

Garbage! Slow and will not connect. scam to make you buy their service

4 years ago

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Ted Duluth, MN

Poor battery life in cold weather and worse very poor connectivity every use

7 years ago

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Robert Preston

It will only connect 1 in 100 times. DO NOT BUY THIS!!!

7 years ago