Maison Insurance

I was given the opportunity to get out of Citizens in Florida and was transferred to Maison for windstorm coverage. In dealing directly with this company's customer service after the transfer, I became very frustrated and could not wait to get a new insurer. Luckily at my next renewal I was able to find a company that would cover both my homeowners and my windstorm. And of course, getting a refund from Maison was not easy. My escrow account paid in full even though I transferred before the renewal policy date, and then could not get a refund for nearly 2 mos. I cannot imagine dealing with Maison's after a loss.

We are hiring an attorney because they are the worst company to deal with and they are crooked and lie and change their reports. Our home kitchen had a leak after sending out their so called experts who said we had a pin hole leak which their tests never confirmed yet we have water damage. My husband found a drain pipe which had a two finger size hole in it and water was gushing out behind the walls. Their loophole was a 14 day. We told them if this went on more than 14 days our house would be flooded. They are rude and not compassionate and I would not recommend them to anyone. All the experts were wrong and made incorrect reports based on nothing more than a guess. Sad... my husband had to do the dirty work to find the problem himself which didn’t require and fancy equipment like the experts had. So now we have a great case and will be going to court. You have an insurance company you think you trust but in the end they did not help they caught us tooth and nail. They are so wrong for doing this to hard working people.

Avoid at all cost. They will take your money and run. I'm fighting them to get my roof replaced. I'm fighting for them to get an inspector to reinspect my roof and get a estimate that is more inline with 3 other contractors that I have hired. I'm pretty sure they have an in-house inspector and brainwashed them to not inspect anything. They missed a lot of things that the 3 contractors founded. They will only pay the bare minimal. They are not an insurance company. They are crooks preying on the innocent and taking advantage of the elders.