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6.5

Overall Score

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Anita pea Dallas, TX

Progressive home insurance was a phenomenal choice for my family. The on call services were awesome and prices were awesome!!!

3 years ago

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Ilspbeth Bruce

fast easy claims that you can do right online. their costs are the lowest that i found even for my 22yr old son with a horrible driving history.

10 months ago Edited April 28, 2023

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Nita Minneapolis, MN

Too high Started out reasonable Subtle increases without notification

1 month ago

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Monique Snow Sterling, CT

I initially loved the fact that my rate was very affordable. However, year 2 came and the rate went way up. I have never had to file a claim. I keep the company just for the convenience of it. My auto policies are also with progressive, so I get a multi policy discount.

1 year ago

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Tara Gillispie Hurricane, WV

Progressive is a top insurance provider that is hard to beat. I switched to progressive because of the prices. They were so much cheaper than everywhere else.

1 year ago

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MJ Cleveland, OH

Excellent customer service. Great discounts that I didn't know existed. After shoping around they had the lowest policy premiums. You can do everything from your computer.

1 year ago

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Sean Zernickow Monument, CO

Great rates on insurance. We had them for auto and renters insurance. Appreciate the flexibility they have. Appreciate the relationship with them just moved from renting a home to owning, and their cost on homeowners insurance did not align with our objectives!

1 year ago Edited October 14, 2022

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Henry Lebensbaum Andover, MA

i have all my insurance with this company. Customer service is very good. The prices are less than some others, like Omaha's. Keeping in contact with me is not as good as i would like that caused my umbrella to lapse. i am generally satified,

1 year ago

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DealStar South Jordan, UT

My experience with Progressive was not good. First, as a paying customer, they continuously tried to upsell and had terrible customer service to the point where I canceled my policy and went elsewhere. Second, when a young Progressive insured motorist pulled out into traffic and "T-boned" me, their agent was HORRIBLE. He not only dropped the ball by going on vacation and not having anyone fill in while he was gone, when he did finally make contact, he was BEYOND RUDE. You'll see a LOT of advertising for Progressive, using big name actors like Jon Hamm, but you'll never see me again on their list of satisfied customers.

1 year ago

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Joerly Concepcion Mercedes Miami, FL

I don't know the reason to be paying more and more every time you renew even if you don't do anything negative.

2 months ago

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Stephanie Faenza Phoenix, AZ

I tend to find progressive a little bit more expensive than other options, but it has good coverage

7 months ago

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Cynthia Green Markham, IL

Very disappointed. I paid my insurance on time every month, then when my car was hit with no fault of my own, they took forever to repair my vehicle. Then went up on my insurance premium.

6 months ago

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michele fortenberry Franklinton, LA

I love progressive!!! The customer service is amazing and the lower rates was what really made me choose them!!!

8 months ago

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Nini New York, NY

Progressive provides reliable insurance base on your income and state you reside in

8 months ago

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Hasnain Ali Taylor, MI

Used to be a progressive customer however they changed their rates and it was no longer viable for me to continue with them hence switched to state farm

10 months ago

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Jasmin Mena

I no longer have insurance with Progressive, but when I did their customer service was always good. Never had to file a claim so I can't speak for that.

1 year ago

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Tomas Tovias El Paso, TX

I like progressive and currently insured by them, they have some of the best rates around. So far there is nothing I don't like.

1 year ago

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Michelle Camara Dallas, TX

I've been very pleased with Progressive. Their prices are good and their customer care is excellent! Going to stay with them.

1 year ago

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ms ray Detroit, MI

Progressive is not only my renter insurance provider, but they are also my auto insurance provider. With this I saved on my auto insurance as well as my renter insurance.

1 year ago

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no sugarcoating Cheshire, CT

overmarketed company with gimmics... quote from them didn't make sense. the 'name your price' makes even less sense as you're sacrificing coverage that you can obtain elsewhere at the same price and without jumping through hoops. I did not have a pleasant experience with them when I was shopping around and never got past that stage. sorry Flo!

1 year ago

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Gaju Shrestha Provo, UT

I have been progressI've member for about 2 year. The rate was very competitive with many benefits. I recommed this compan

1 year ago

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Yadira Rivera Apopka, FL

good prices and the coverage customer service was great.

5 months ago

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Sandra Little Silvis, IL

Fast and easy customer service price for price it's the best choice

8 months ago

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Melina Jones Cleveland, OH

Excellent customer service. Low price coverage. Very easy insurance buying online.

11 months ago

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K North Liberty, IA

Never had an issue with them, I have always had great customer service but I have not had to put a claim in.

5 months ago

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Leon Phoenix, AZ

Local agent that can be contacted quickly. Good communication with the company via phone. Quickly respond to your questions.

1 year ago

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Crystal Connell Denver, CO

I worked with an insurance agent that I used for years but when I looked into my policy there was things on it that I had not asked for. I went through a very hard battle recovering what was due back to me

1 year ago

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Stacy Carter Red Cliff, CO

I've used Progressive in the past and I feel like their rates are fair and the customer service team was always helpful.

1 year ago

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Richard Pollock Chicago, IL

Coverage is great. They’ll use NatGen as the provider but they have full replacement cost language that’s been hard to find in other policies.

1 year ago

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John Kehoe Yonkers, NY

Great customer service great and fair service

6 months ago

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Bailey Paige Stanfield Austin, TX

Cheapest home insurance ever - but not much communication or customer service. It gets you by, thats about it .

10 months ago

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Ed

I cannot say a bad word about Progressive. They consistently live up to my high expectations~E

1 year ago

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Bea ThaTruth San Antonio, TX

Progressive always gots your back. The automated system is always up and running.

1 year ago Edited December 16, 2022

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Michael McBride Chicago, IL

Progressive insurance company is reliable I have always been satisfied with progressive

1 year ago Edited December 12, 2022

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charles shaw Naples, FL

Very reasonable rates but had to switch because they don’t cover solar panels from wind damage or lanai’s in Florida

1 year ago

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Scott Young Boston, MA

Easily obtain insurance with a few keystrokes on your phone. Proof insurance on your phone within minutes.

1 year ago

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George Fuller Tacoma, WA

Great coverage at a resonable price. Deductible is just right for the level of coverage we choose. No complaints.

1 year ago

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Taylor Siren Gilbert, AZ

Progressive brings me peace of mind to know that my family and I are covered in times of need.

5 years ago

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Tony's Babygirl Staton MO

Low rates for when any natural disaster strikes

6 months ago Edited August 24, 2023

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katelyn branham

Great rates. Fast response to questions.

10 months ago

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Keaton W Copperas Cove, TX

Progressive is nice bc you can do everything online any time of day

1 year ago

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Bassem lasheen Torrance, CA

Easy to finish everything you need online without getting an agent involved

1 year ago

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Brittany Norfolk, VA

Great company good at getting claims handled in a timely manner

1 year ago

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Vince Gonzales Dallas, TX

Charge too much and then denies when you have a claim! I will never go back to progressive!

8 months ago

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Mark South Bend, IN

Raise your rates without notification and you have to read the fine print because many normal claims are not covered

8 months ago

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Tara Murray Cleveland, OH

Always paid claims quickly. People were kind

10 months ago

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Bunmi Tomball, TX

Found out their rates were very high compared to other companies.

10 months ago

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Thomas Weaver Indianapolis, IN

Very good insurance and cheap and easy to make payments to

1 year ago

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Rose Mary O El Paso, TX

Good value! Responsive customer service.

1 year ago

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Life of Frog South Bend, IN

Very friendly customer service reps, great value your money

1 year ago