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Lemonade

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6.5

Overall Score

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Mike Welch Hendersonville, TN

Great customer service. Filing my claim was hassle free! Handled very quickly.

8 months ago

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Nave Firouz Las Vegas, NV

Very responsive and knowledgeable staff, optimized processes, and superb user experience.

9 months ago

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Aniruddha Rajarshi Seattle, WA

The service provided by Lauren was incredible. It was extremely easy to go through the process and it was very quick.

1 year ago

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Carleen Avdiu New York, NY

Scott was very helpful and fast at get back to us. I definitely would recommend Lemonade for your insurance purposes!

1 year ago

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Steven Seifert Euless, TX

Very responsive and attentive during a project to repair a ceiling leak at my house, I would highly recommend Lemonade.

1 year ago

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Adam Ur Istanbul, 34

They handled my claim promptly, with effective, personal communication. This is how insurance should work.

1 year ago

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Enrico Queens, NY

Simple easy and affordable. Helped me when I needed it with a claim for damage i incurred into from a neighbor

1 year ago

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Arom Choe Portland, OR

Great customer service, good and user-friendly technology, informative claim processors, and helpful insurance guides.

1 year ago

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Scott Grissom Ontario, CA

Erin was incredible. Very helpful, empathetic and responsive with my claim. Thank you Erin and the Lemonade team!!

1 year ago

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GREGORY MC LENDON

YOU HAVE TO FIGHT FOR WHAT YOU ARE ENTITLED TOO. THEY ARE IN THE HABIT OF REQUESTING THE SAME THING THAT THEY ALREADY HAVE IN THEIR RECORDS. THEY TAKE A LONG TIME TO RESPOND TO A QUESTION BY AVOIDING IT HOPING YOU WILL NOT FOLLOW UP ON SAME

1 year ago

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Anna Jenkins Loganville, GA

Excellent customer service and speedy response to our claim questions. You will not be disappointed with Lemonade.

1 year ago

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Mike Mitch Rancho Cucamonga, CA

Lemonade was very responsive to my claim...a spacial thanks to Bryan for being responsive and helpful in the process.

1 year ago

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Ken Bachman South Lake Tahoe, CA

I first would like to know why you canceled my contract? Lemonade stated that it was due to the valuation of my home, which I tried many ways to have lowered, but there was no budging on your end. I would like to know the real reason for my cancellation with a response back about this matter.

1 year ago

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Bosko Renic Wylie, TX

Lemonade handled our claim with speed and clear instruction. Their service is extremely user friendly and efficient.

1 year ago

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Melissa Longden Clinton, TN

I filed a claim for my roof and my representative has ignored my call, emails and finally the lemonade team got back to me. His name is Jeremy and he is clearly not suited for this position and is not good at customer service as it is obvious he has no idea how to handle conflict

1 year ago

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Patricia Baldrich St Louis, MO

Great company. They were very responsive and very fast reviewing our claim. I would recommend them with not doubt.

1 year ago

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Desi Buford, GA

I submitted a claim, I was impressed with the quick response, everyone that i spoke with was professional and helpful.

1 year ago

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xxrunxx Dallas, TX

All employees at Lemonade were so helpful and truly felt like they cared and were working hard to help you.

1 year ago

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Renuprasad Bonthala Frisco, TX

The whole claim process was high tech with personal touch. Best claim experience compared to the past

1 year ago

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Fabian Difilippo Las Vegas, NV

He was very quick and resolving this situation and very helpful very professional and very respectful

1 year ago Edited May 31, 2022

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Tunga Takavarasha Rockville Centre, NY

Hassle free, effecient and responsive not sure what else you could want from a company! Would def recommend

1 year ago

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Daniel Melendez New York, NY

Efficient fast and attentive I love lemonade insurance for having my back. They are my insurance of choice.

1 year ago

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Robert N. Kinwood, TX

Lemonade was quick to respond and resolve our claim. Our contact Vienna was wonderful. Definitely recommend Lemonade!

2 years ago

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Ben Woodland Hills, CA

Tobias T is the one who went far and beyond to get my claim approved. I do appreciate him very much.

2 years ago

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Heng Shi Chicago, IL

Lauren has been going out of her way to help us with this tax leak and is very grateful for her help.

2 years ago

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Jong Seo Kim

He was nice and quick to respond. Especially he took care about other claims even it was not his case. Thanks again.

2 years ago

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Ram S San Diego, CA

I am extremely impressed with the swiftness this team responded to my claims. Everything about this company is A+.

2 years ago

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ilona Javadian Rancho Santa Fe, CA

our agent Ben was excellent help and he is in short time reviewed our clam and sent us check to start constructions

2 years ago

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Nick Kotter Denver, CO

Leomande was very helpful with our water damage claim and the whole process was pretty painless and easy.

2 years ago

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Jessica Rodriguez Carrollton, GA

Clarissa was amazing she really k owe what she is doing and got the job done in a timely manner! You are the best

2 years ago

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Robert Issai Glendale, CA

It took a bit to get things moving, but result is what really maters so I am very happy with the outcome .

2 years ago

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Jesus Cerna Dallas, TX

I was more than satisfied on the time and convenient app. Jonathon was attentive and I am a very satisfied customer.

2 years ago

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Aaron Rosenthal Miami, FL

Morgan made my hail damage claim a breeze! Communication was prompt and the entire process was stress-free.

2 years ago

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Marcellus, Stanley Reynolds Alexandria, VA

I have been a customer of Lemonade for the past year, they have the best rates and the best customer service!

2 years ago Edited September 14, 2021

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William Irwin CA

Corey was fantastic, very easy to communicate with. I liked that he was local to the area and did his best to help me.

2 years ago

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Chris Avgoustis Detroit, MI

Quick and painless process making a claim. I made the claim and in under 8 hours my claim was settled!

2 years ago

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Larry Larkin

Handled Claim quickly and keep me informed the whole way through. Never had a better experience with a claim.

2 years ago Edited September 14, 2021

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Liz

Great home insurance! They make it extremely easy to process claims and are fair and consistent. I would definitely recommend this company.

1 year ago Edited December 26, 2022

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Jay Atlas Philadelphia, PA

Lemonade has made it easy for someone coming from a lower class to maintain renters' insurance. It's affordable and straightforward with the service.

1 year ago

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Josh Hughes Denver, CO

Cheapest and easiest insurance company out there. Great experience and they give a portion of my bill to a charity of my choosing.

1 year ago

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Frank Rivera Lynnfield, MA

Lemonade insures my NYC apartment. Their captive and socially responsible approach to insurance is a great break from typical boring insurance.

1 year ago

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Nicole Elin Antoine Los Angeles, CA

I like how easy it was to sign up! I also enjoy the claims process, and the way their customer service handled my claims.

1 year ago

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J Allen Pensacola, FL

Love this company! Easy to get coverage, good pricing. The only downside for me is that they do not have pet insurance in my area yet.

1 year ago Edited June 27, 2022

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Ashley Stoker Plano, TX

A great option when renters insurance is a requirement, but you don't really need it. It was easy to sign up, but difficult to get questions answered by a human. Also, there are a lot of coverage exclusions.

2 years ago

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florencia menendez Norwalk, CT

Fast and easy . Really good pricing compare with other companies

8 months ago

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mc Houston, TX

refreshing business model; personable employees; expedient customer claim service

1 year ago

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Jon Baker Marietta, GA

I had an absolutely horrendous experience. The initial process to sign up was wonderful, but my claims experience was abysmal. I was paid out appropriately and timely (for the most part) but the communication was very poor.

1 year ago

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Zen Wu Mountain View, CA

I'm very impressed with Lemonade's effectiveness! I really appreciate their great support!

1 year ago

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Charles Wilson Oakland, CA

Outstanding service, Justice answered all my questions and kept me up-to-date with the process

1 year ago

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Benjamin Manassas, VA

Lemonade is a very professional insurance company that handles claims promptly and meritoriously.

2 years ago