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66 User Reviews

4.7

Overall Score

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Henry Patterson , TX

AAA starts out as a good company, but then the next thing you know, their sticking their hands in your pockets ,and coming up with all kinds of excuses why they did it, their just another insurance company out to RIP you off,time for a change.

1 year ago

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Martha Tallapoosa, GA

I have been with AAA for 3 months and I ask to please defer a payment for me because I just started back to work. They told me it takes 21 days to stop a electronic debit, which is total bullcrap!! I am very disappointed in them already. Terrible!!!

2 years ago

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Victoria Erese Sydney, NSW

Truck 12 - Baha and Daniel Great service! Efficient and friendly service.

9 months ago

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Sheryl Hairston North, SC

I placed the call at 0730. After several phone calls with concerns, it is almost 10am, still no one has shown up! I leave the rest to your imagination!

9 months ago

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Melissa Garcia Northwood, OH

Steve came for our lockout and performed quick and efficient professional service! Thank you.

1 year ago

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David vargas Riverside, CA

I need to make changes to my policy and the people can’t help me.”they say my account is frozen and that they will call me back but never do has been over a month very upset with customer service

2 years ago

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Seth Grabert Salt Lake City, UT

Great insurance my house flooded and they came out and was awesome with advice

5 months ago

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Ramsey Olathe, KS

This last experience was amazing! Quick and very sweet guy named Branden!

1 year ago

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Spencer Ashburn, VA

They've saved me plenty of times, but my most recent experience left me on the side of the highway for 2+ hours due to a driver going to a town hours away. They stated they could not compensate me in any way for this.

3 years ago

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James Quick Queen Creek, AZ

Love it,they are great insurance was set be mortgage company. Insurance premiums are the lowest of any provider.

3 years ago

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Gillien Oxnard, CA

Good service, reliable, fast and nice people

2 years ago

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Theo Tucson, AZ

Jose was helpful, fast, and professional

2 years ago

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Jacob Fuentes Brooklyn, NY

Worst company ever I tried renewing and they never email me my ID card shame I wasted my time with this company

1 year ago

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Steve tomb Greensburg, PA

Terrible tried to talk to someone for over a hour and gave up. Had to pay out of pocket for wrecker

1 year ago

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Tiniki Ware Dallas, GA

DO NOT CHOOSE AAA!!! Spend your money elsewhere. Paula and Xavier was so rude and abrupt.

1 year ago

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Ashley Lively Elkridge, MD

OVER 2 HRS, wait time was 1 HR. YOU SUCK

1 year ago