Name: AAA
Rating: 3.5

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Tia Inverness, FL

I had a nail in my tire so I called AAA, and Rod from Ocala, FL came out and fixed it for me. He was very helpful and super nice!

5 years ago

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Vicki DeFrank St. Petersburg, FL

2 is a bit high for this incident....called this morning to switch out my 2nd person . Daryl took my info and then placed me on hold to speak to his supervisor. 17 + minutes later I finally hung up. And didn't get a call back nor a call to give my review.

5 years ago

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Jackie Martinez Carlsbad, CA

Been with the company for 8 years and Have several policies under my household with them and every year they link all the other 2 policies with my account and over change me and I want to make it clear that both accounts have their own policy numbers and member ship is also different !!!! They are so unprofessional and should be fine for not keeping track of this kind of stuff it happens every year

5 years ago

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Judy Greene Pahrump, NV

I only had AAA Home Insurance for a short time. The reason being that they failed to process a payment I made. When they tried to contact me, I was out of the country. Rather than wait a few weeks until I returned, they terminated my insurance. I had my home and car insurance bundled so this cost me money when I returned and realized the problem because I had been without insurance and my state has a penalty if you are without auto insurance.

3 years ago

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Kim Boyles Wilson, NC

I love AAA for several reasons. First the membership fee is awesome and in my budget. I wouldn't want to be without the fast, helpful assistance the company provides.

3 years ago

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Rebekah Cothren Fleetwood, NC

These guys save me so often! I’ll never be without them again! I don’t know why I didn’t have this service earlier! It more than paid for itself with the first tow!

3 years ago

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Lucy G Johnston, RI

Always there when I need them. My car started smoking and left it over night at Walgreens parking lot than call on Saturday morning to get it towed to our

3 years ago

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Steve Harris Baton Rouge, LA

I've had AAA for 30 years. Whenever I've been stranded or had a flat they were always there to help me out, to change the flat, tow may car, whatever was needed.

3 years ago Edited January 24, 2022

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Sade b Oklahoma City, OK

I once had AAA and it was useful for roadside assistance. When my car was stuck AAA arrived in a timely manner to help me unlock my door. I do recommend this company

3 years ago

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Kathie Bowman Lakeside, CA

I have AAA for renters insurance and i would recommend to anyone. They are easy to get ahold of someone if you need help with anything and very prompt

7 years ago

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Rosa Los Angeles, CA

When it came to renew after 3 loyal years, I had a problem with what was the correct amount I should be paying, even spoke to manager and overallI got 6 different quotes and none were correct! So I canceled and had to change insurance Co. Don't want to be dealing with that when its time to renew again.👎

4 years ago

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Alyssa Bennett , NY

I've been waiting for a two truck for almost 3 hours. I've called the company multiple times and they couldnt give me a definite answer. The service so far has been horrible. This isnt the first time it has happened, it isnt convenient for me at all.

4 years ago

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Peter Gucci Brockton, MA

I'd like to thank bill from East Side in Rhode Island.. he came within 10 minutes...very polite and real helpful

5 years ago

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Cindy Rose Lakeland, FL

It is 9:15 PM as I sit on the side of I95 outside of Yulee, FL. Put a call in to AAA at 5:15. Through what appears to be many errors from many people on many phone calls, we did not have help arrive until 10 minutes ago. I’ve had AAA my entire adult life, over 35 years, and I have never been so disgusted and disappointed in my life. We were promised two different arrival times for tow trucks prior to 730. I’m completely disgusted

5 years ago Edited September 14, 2021

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Henry Patterson , TX

AAA starts out as a good company, but then the next thing you know, their sticking their hands in your pockets ,and coming up with all kinds of excuses why they did it, their just another insurance company out to RIP you off,time for a change.

5 years ago

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Martha Tallapoosa, GA

I have been with AAA for 3 months and I ask to please defer a payment for me because I just started back to work. They told me it takes 21 days to stop a electronic debit, which is total bullcrap!! I am very disappointed in them already. Terrible!!!

6 years ago

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Ryan Vett McKees Rocks, PA

This was one of the worst companies I've dealt with for insurance. Hours of waiting on hold, being told they will only do certain things in-person at one of their locations. I could not cancel my policy without showing up in person to do so. Their rates were on par with other insurance companies, and I would not recommend them to anyone.

2 years ago

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Jesse Prince Tulsa, OK

AAA insurance has been my company for about 10 years I only used it once to replace the roof didn't have any complaints.

3 years ago

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Mike Mongillo Mount Holly, NC

I have had so many great experiences with AAA and it is very worth it. Please go ahead and get this insurance! Will not regret it.

3 years ago

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Hemant Ramachandran Saratoga, CA

AAA is very reliable. My family uses their insurance, and they have benefitted from it. AAA responds in a timely manner and provides good service.

3 years ago

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Laura Mccall Yreka, CA

AAA is amazing a little pricey. But worth it. Their customer service is great as well and willing to help anyways they can.

3 years ago

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Kyle Strong Elgin, IL

I really dislike triple AAA due to the fact that i was in desperate need of tow and just because my girlfriend wasn't there to show ID due to her being out of town i was stuck for hours and for that we are canceling

4 years ago

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Melissa Garcia Northwood, OH

Steve came for our lockout and performed quick and efficient professional service! Thank you.

5 years ago

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David vargas Riverside, CA

I need to make changes to my policy and the people can’t help me.”they say my account is frozen and that they will call me back but never do has been over a month very upset with customer service

6 years ago

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M T Buffalo Grove, IL

AAA is always there when I need them. Wait times used to be outrageous but in recent years it has gotten better.

2 years ago

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Bess Wilfong St Louis, MO

I was very satisfied with AAA for my home and auto for several years. They covered every claim efficiently to my satisfaction.

3 years ago Edited September 22, 2022

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Tammy Davies Racine, WI

AAA insurance is great. I am very happy with this company. They have great customer service and I love the rates.

3 years ago

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Victoria Erese Sydney, NSW

Truck 12 - Baha and Daniel Great service! Efficient and friendly service.

4 years ago

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Sheryl Hairston North, SC

I placed the call at 0730. After several phone calls with concerns, it is almost 10am, still no one has shown up! I leave the rest to your imagination!

4 years ago

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Ramsey Olathe, KS

This last experience was amazing! Quick and very sweet guy named Branden!

5 years ago

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Michael Lee Greenville, TX

Probably a good insurance company yet in 4 years I never had a claim. It became more expensive then the 'knowing I had insurance' statement.

3 years ago

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Spencer Ashburn, VA

They've saved me plenty of times, but my most recent experience left me on the side of the highway for 2+ hours due to a driver going to a town hours away. They stated they could not compensate me in any way for this.

7 years ago

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James Quick Queen Creek, AZ

Love it,they are great insurance was set be mortgage company. Insurance premiums are the lowest of any provider.

7 years ago

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Gillien Oxnard, CA

Good service, reliable, fast and nice people

5 years ago

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Theo Tucson, AZ

Jose was helpful, fast, and professional

6 years ago

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Alan Neff Scottsdale, AZ

Very efficient claim process and everyone we spoke with was very professional.

2 years ago

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Andrew Sandy, UT

very easy to deal with and reasonably priced. they have saved me many times.

3 years ago

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Robert Britt Columbus, OH

Great Travel information, and offers for visiting other locations in the world.

3 years ago

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Jacob Fuentes Brooklyn, NY

Worst company ever I tried renewing and they never email me my ID card shame I wasted my time with this company

5 years ago

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Ed Alfaro Phoenix, AZ

Fast response and great customer service.

2 years ago

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GREGORY MC LENDON

CLAIM SERVICE IS PISS POOR, LACK OF RESPONSE TO SIMPLE QUESTIONS IS MIND BOGGLING. WOULD GIVE LESS THAN ONE STAR IF I COULD

3 years ago

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Cynthia Landing Forest City, IL

Affordable knowledgeable of your needs pleasant service

3 years ago

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Steve tomb Greensburg, PA

Terrible tried to talk to someone for over a hour and gave up. Had to pay out of pocket for wrecker

5 years ago

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Tiniki Ware Dallas, GA

DO NOT CHOOSE AAA!!! Spend your money elsewhere. Paula and Xavier was so rude and abrupt.

5 years ago

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Linda Griffith Fairmont, WV

Great savings on a lot of things and I like it

2 years ago

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Seth Grabert Salt Lake City, UT

Great insurance my house flooded and they came out and was awesome with advice

4 years ago

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Ashley Lively Elkridge, MD

OVER 2 HRS, wait time was 1 HR. YOU SUCK

5 years ago

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Taraja Mitchell Kansas City, MO

Not great service IS horrible left me in the cold

3 years ago