Rooms To Go

• Furniture Catalog
• Extended Warranty
• Rooms To Go Coupon App
• Card Member Promotions

Furniture Catalog

Rooms To Go sports a robust furniture inventory covering the following areas of the house:

• Living Room Furniture — living rooms sets, bonded leather sets, couch/sofa and sectional sets, ottomans, recliners, loveseat sets, home entertainment, tables and chairs, coffee table sets, etc.
• Bedroom Furniture — bedroom set, daybeds, bunk bed, dressers, mirrors, nightstands, chests, bedding, headboards, etc.
• Dining Room — dining room sets, table and chair sets, barstools, china cabinets, bar carts, etc.
• Home Decor — accent pillows, rugs, lighting, book cases, home office furniture, desk chair sets, etc.
• Kids and Teens — girls' room, boys' room, nursery, teens room, playroom furniture, etc.
• Mattresses — bed frame sets, Beautyrest, Serta, Purple, Casper, Beds To Go, and more

Extended Warranty

Rooms To Go offers customer its Guard It Residential Furniture Protection Plan, good for three years. This protection plan covers qualifying purchases against a number of breakdowns, stains, and other damages:

• Cracking/peeling of finish
• Warping of frame and frame components
• Breaking/bending of mechanisms, springs, and coils
• Failure of electrical components
• Stains from food, beverages, nail polish, or pen ink
• Punctures, cuts, or rips
• Chipping/gouging to wood and other hard services
• Glass/mirror breakage (does not include light bulbs)
• Minor burn marks
• Liquid marks or rings
• Heat and burn marks on solid wood
• One-time breakage of umbrella or umbrella mechanism

Some caveats to this service contract include the long list of exceptions (a.k.a "What's Not Covered") as well as the obligation on the customer's part to file a claim within 30 days of the incident. If customers have any specific questions about the the extended service agreement, they're encouraged to consult the contract directly.

Rooms To Go Coupon App

The Rooms To Go Coupon App (available for download for both Apple and Android devices) allows customers to shop directly from their phones, find coupons to maximize their savings, and locate a store near them. Coupons apply to all Rooms To Go, Rooms To Go Kids, and Rooms To Go Outlet Stores.

Card Member Promotions

For Rooms To Go credit card holders, the company offers a number of promotional programs. These include, but are not limited to no-interest financing for up to 50 months, and free shipping on select items.

• Limited Service Area
• 48-Hour Return Policy
• No Kitchen or Bathroom Sets
• High APR for Rooms To Go Credit Card

Limited Service Area

Rooms To Go employs more than 7,500 specialists across 11 states and territories:

• Alabama
• Florida
• Georgia
• Texas
• Louisiana
• Mississippi
• North Carolina
• South Carolina
• Virginia
• Tennessee
• Puerto Rico

Rooms To Go also fulfills deliveries to Kentucky, Oklahoma, Massachusetts, New York, New Jersey, Pennsylvania, Maryland, Delaware, Connecticut, Rhode Island, and Washington, D.C., along with some international locations.

While the company boasts scores of showrooms across the southern United States, it may find itself at a disadvantage to furniture stores that have successfully achieved a national (or in some cases, international) presence. Promoting verified Rooms To Go reviews may help the company showcase its exemplary customer service and stand out in the crowd.

48-Hour Return Policy

Rooms To Go has a fairly stringent return policy, that prevents the return of a furniture item more than 48 hours following its delivery. Furthermore, while customers who successfully return their items within that window will be refunded for the retail purchase price, they will not be refunded the delivery charge. Additionally, the return of some items may incur a hefty restocking fee of up to $199. In short, unless the product arrives with a defect or damage covered by the extended warranty, customers only have two days to decide if they want to keep it; otherwise, they are stuck with their purchase.

No Kitchen or Bathroom Sets

Rooms To Go only features furniture sets for the living room, dining room, and bedroom. Customers interested in finding pieces specifically for their kitchen or bathroom may want to look elsewhere.

High APR for Rooms To Go Credit Card

While Rooms To Go card members may enjoy a number of perks and incentives with their membership, new applicants should be cautious of the high APR rate that comes with the card itself: 29.99 percent. While retail credit cards tend to carry high interest rates as a whole (with several reaching up to 25.99 APR), the Rooms To Go store card exhibits one of the highest rates in the industry. Even with an on-time credit card payment history, customers may find themselves paying considerable amounts of interest.