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5.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 18th, 2024

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Star Rating

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4.5

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104 Reviews

Review Breakdown

5 grade

61%

4 grade

28%

3 grade

11%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Eddie Rios Ogden, UT

Pottery Barn is a #1 destination for high end furniture and household goods. The pieces carried are of a high quality nature, and it's not so cookie-cutter as some retail establishments. Pottery Barn appeals to a refined taste, and certainly appeals to great decorating with functional art. If you want high end pieces, Pottery Barn certainly has them.

5 years ago

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Candice S Milan, TN

One of my favorite places for high quality home decor that is made to last a lifetime. All of the pieces are classy and well made adding a cozy touch to my home. I love their bedding and pillows as well. I currently still use a white down alternative duvet insert and down alternative pillows that I purchased in 2012. They are still bright white, soft, in tact, and fluffy.

1 year ago

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Samantha Madero-Craven

Pottery Barn stands out for its high-quality, stylish home furnishings and decor. Shopping there, I was impressed by the elegant designs and the variety of options, from classic to contemporary. The products, though on the pricier side, are well-crafted and durable. The in-store experience is pleasant, with well-displayed items and a helpful staff. It's an excellent choice for those seeking to invest in long-lasting, aesthetically pleasing home decor and furniture

1 year ago

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Robert Horn II Pahrump, NV

I chose Pottery Barn's high quality, burnished leather dining chairs to pair with my new live edge table. I ordered online, was sent an arrival date, followed by a notice to schedule delivery. All went smoothly throughout the process, chairs arrived on time, were very well packaged and were set up by two very competent and courteous men. The chairs are beautiful, sturdy and comfortable. They are shown here in my dining room. The result is as good as I could have hoped for.

2 years ago Edited September 15, 2023

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veronica angelo Weston, MA

I really love Pottery Barn. They have beautiful furniture and home decorations that are made to last. The attention to detail and good quality make Pottery Barn the perfect choice for creating a stylish and cozy home that my family enjoys. I highly recommend Pottery Barn for anyone looking for high-quality and attractive home furnishings.

1 year ago

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Cherie Cole Clifton Park, NY

Everyone in my family loves a trip to Pottery Barn. We can spend a whole afternoon there just browsing. Everything we want or need is right there. We not only leave wirh what we came for but also leave with a “wish list.@

2 years ago

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Kelsey T.L. Lansing, MI

Pottery Barn is a haven for home decor enthusiasts. Their quality and style are unmatched, making each piece a statement in our home. The shopping experience and customer service are equally exceptional. It's one of our go-to places for home furnishings. :)

2 years ago

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Kelsey Conner Wilmington, NC

Pottery Barn is such an enticing store--I love spending time in here and dreaming up future home spaces. It's an inviting store and the staff I've encountered have always been very warm and willing to answer questions. Prices can be steep, so I love their sales, too!

2 years ago

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Reem Haddad Houston, TX

This is definitely probably one of my favorite stores to shop at for amazing home finds. Their unique and one of a kind pieces have all my friends in awe. I especially love their aesthetically pleasing great quality home furniture! Pottery barn kids is great as well!

2 years ago Edited September 15, 2023

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Sherran Nutson Atlanta, GA

I love shopping at the Pottery Barn whenever I run across one. They are far-and-in-between most places I frequent. However, they have beautiful furnishing made of quality materials. They have one-of-a-kind items that can only be purchased at Pottery Barn.

2 years ago

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Crystal Batavia, IL

My all time favorite house store! Almost all of my furniture and decor is Pottery Barn! It is timeless and classic! You will never need to redecorate your house ever again because everything they sell is quality and will not go out of style or look dated in 10 years! It's the best!

2 years ago

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Emiline Peterborough, ON

Pottery Barn is a treat destination. I love going into their stores and shopping online. I also find their online selection to be so great, especially the Pottery Barn kids. My kids love their Christmas bedding options and service is always great and timely.

2 years ago Edited February 28, 2023

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take7 Sandy, UT

Expensive. Had to save for the sofa we wanted. But it was worth it. It's beautiful and huge and great quality. Cleans up great and lasts through endless wear and tear from the kids. Delivery was professional and helped set it up too. It's washable too!

5 years ago

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Kaitlyn Rios Ogden, UT

Pottery Barn has always been a high end brand offering me high end products at reasonable prices. They offer all the warranties and you feel that the purchase is always worth it when you measure the quality of the furniture sold by Pottery Barn.

5 years ago

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fernandopessoa Herriman, UT

Pottery Barn is on the higher price end but you get what you pay for. We have furniture pieces, bedding, curtains and many other products from PotteryBarn that are high quality and stylish. Will definitely be buying from them again!

5 years ago

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Lindsey Newman American Fork, UT

Pottery Barn is SO incredibly cute!! The quality of product is so so nice as well. Everything I have bought from there is just sturdy and durable and lovely. It is really expensive, but I still always am hoping I can make the exception anyways!

5 years ago

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Hephzibah Tseng

Love the design (simple and classic) and quality of the product they sell. Buying things from them, I know I will have a good quality of products that will last me a while even it can be a bit pricey.

1 year ago

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virginia l salas Lincoln Park, MI

This is the place to shop and find most everything you need, or want in your home. I very much love pottery barn and shop there when I am visiting my grand-children. Good Quality and Prices are reasonable.

2 years ago

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Matthew Charleston, SC

Talk about quality furniture! While it comes at a price this is where I go to purchase all of my high end furniture that I want to last a very long time! I strongly recommend them!

2 years ago

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Tracee Guercy

Love this store. Items are always produced with the highest quality. Bed linens are amazing. Selection of styles is also great. Wish there were more actual stores to shop at near me but online works for now.

2 years ago

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Lizabeth Augustine Holmdel, NJ

Have shopped at various stores and have always had a good experience at each location. Love the products and the look of the stores. Employees always friendly and helpful. Happy shopping,

5 years ago

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Stephanie Bloniarz

Pottery Barn has the best, high quality furniture. The selection is great, and the cost is reasonable. I have especially loved the baby and toddler furniture over the years.

1 year ago

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tim barilaro Philadelphia, PA

I very much love the stuff that this place sells very dependable and I also love the fact that their customer service representative are nice and helpful

1 year ago Edited December 11, 2023

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meryl edwards Savannah, GA

Found my beautiful linen curtains! During the pandemic when nothing was available..anywhere Pottery Barn was instrumental in helping us decorate our new build.

2 years ago

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Sadie Scoville Salt Lake City, UT

Cutest furniture and the most "in" stuff. They never fail to provide the best things for my home and the customer service is great! Thank you Pottery Barn!

3 years ago

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Adria Cheyenne, WY

We bought some beautiful curtains from pottery barn. I had looked everywhere for curtains and could not find anything until I found them at pet barn. I love everything there

5 years ago

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Reckholdt Draper, UT

They have such a cute style on furniture and home decor. I get a lot of inspiration for our home from here. We have some of their bedding sets and they are great quality too.

5 years ago

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Martha Gourley Pleasant Grove, UT

Pottery Barn is such a fun, decorative store. Great place to go for some cute ideas. Nice quality merchandize. However, they are too expensive for my taste.

6 years ago

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Kyle Lisa

We are very satisfied with the quality and workmanship. The packaging for shipment was very secure and was simple to assemble.

1 year ago

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Sarah Wade Spring, TX

The store is a little pricey, but you get what you pay for. The quality is exceptional and furniture will last for years.

2 years ago

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Sheila Burns Dickson, TN

The Pottery Barn is a great place to purchase gifts and home items. I have shopped here many times in the past and will continue.

2 years ago

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Capt Mike Troutman, NC

Purchased a 3 tables made of reclaimed wood, they are strong and beautiful. and expensive

6 years ago

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Ilspbeth Bruce

if you like looking around for things and just never knowing what you will find than this is the place for you to go.

2 years ago Edited April 11, 2023

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Gabe Dominiczak

I can get lost in this store for hours. Their products are high quality and their customer service is excellent.

2 years ago Edited December 5, 2022

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Kaylee Lapinskie Foley, AL

I always enjoy their holiday decorative items for my apartment. My friends always give great compliments.

3 years ago

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PessoaJ Herriman, UT

Pottery Barn is great! The products are high quality and they hold up well. I love their classic style as well.

5 years ago

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Amanda Warrendale, PA

Pottery Barn is the best of the best in furniture. Everything is sleek and beautiful. Just wish it wasn't so expensive!

6 years ago

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Alexandra Rosado

LOVE THE PRODUCTS!! Pottery Barn always has great decor for the home and their sales are amazing.

1 year ago

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Kimberly Marasco Ft. Pierce, FL

We received a few gifts from this store and their products are beautiful. Love the home decor.

1 year ago

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Morgan Farnsworth Orem, UT

I love the timelessness of their pieces and that the quality will last a lifetime

3 years ago

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Jessica Eagle Mountain, UT

Cutest bedspreads! I love the quality, comfort and selection of pottery barn bed spreads.

5 years ago

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Danielle Parry Wylie, TX

Very high quality. Pretty expensive but for a traditional piece its worth the investment.

5 years ago

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Jesse Rice Gulfport, MS

Pottery net French style room partitions that go great with my down stairs decorations.

5 years ago

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Sara Smith Riverton, UT

Very high quality products that we never have had issues with and last for quite a long time.

5 years ago

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Joanne Tegethoff

A wonderful selection of items and a great website to buy items too

1 year ago

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Stephanie M. Oceanside, CA

I love Pottery Barn as they are the only store to sell Lilly Pulitzer bedding.

1 year ago

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Ilene McKechnie Sparta, NJ

Said that they are not near us anymore, but loved their products and quality.

1 year ago

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Darleen Summerville, SC

I like their items but overpriced IMO. Nice selection though.

2 years ago

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D B Indianapolis, IN

Great products with great customer service!! The product are very unique also

2 years ago

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Kimberly O'Callaghan Durham, NC

Classy, timeless, sophisticated furniture and accent pieces.

2 years ago