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Pottery Barn

5.4 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Pottery Barn

Name: Pottery Barn
Rating: 4.5

Is This Your Business?

4.5

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104 User Reviews

5.4

Overall Score

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4.5

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104 User Reviews

5.4

Overall Score

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Author: Kaitlyn Short

LAST UPDATED: July 18th, 2024

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User Reviews

Star Rating

4.5

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104 Reviews

Review Breakdown

5 grade

61%

4 grade

28%

3 grade

11%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Michelle Rios Ogden, UT

Who doesn't love Pottery Barn? They had the perfect bedding to make my little guy's room AWESOME! We also found the shelves that are sturdy and great looking, to store his collectables and books. Pottery Barn has so many amazing pieces, I was able to make his room the one of his dreams. Thanks Pottery Barn!

5 years ago

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patricia valeri

I have shopped Pottery Barn for many years. I did have the credit card and used it for lots of purchases due to the exemplary reward program. There was however a mix up in a purchase that I had made. The card was several times for one item and I wound up losing a $50 reward in the process of straightening it out. I stopped purchasing from Pottery Barn after that.

2 years ago

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Sachin Rana

From my personal experience of using pottery barn products and it has been of good quality . I wanted to buy furniture for my office and it has been truly wonderful experience while purchasing it . Their store is well organized and i could able to buy item that i required pretty quickly with the help of staff.

1 year ago

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Reb R

We purchased about half our home from Pottery Barn. About half of it has held up exceptionally well and the other half has been severely disappointing. The living room furniture is beyond solid. The kids furniture (crib, bed, bookshelf) has been constantly breaking.

2 years ago

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Jamie Neider Kaysville, UT

Recently purchased a new lamp from Pottery Barn. Great, heavy material. Love the style, The lamp is a little crooked which is disappointing after paying so much.

5 years ago

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Claudine Doyle CA

Pottery barn is pretty expensive but their stuff is of the highest quality and beautiful. The only thing I have from them is bedding and I usually find it on sale. It is soft and lasts for years and years!!

3 years ago

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MattB Salt Lake City, UT

I have purchased bedding and home décor from Pottery Barn and it's the best quality out there. I would furnish my whole home with their products if I could afford to. Their products are simple, elegant and high quality.

5 years ago

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Sandi Burkinshaw South Jordan, UT

Love the options and high quality products at Pottery Barn. My teenager loves her bedspread, she will probably get sick of it before it wears out and it will easily be passed down to a cousin or friend.

5 years ago

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Bryndie Managua, MN

I feel like pottery barn is a great shop to look at if you’ve got a more classical style or if you’re shopping for teenage rooms. Pretty good quality, fairly priced, just not the most stylish stuff out there.

5 years ago

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Kathryn Robinson Riverton, UT

Pottery Barn has the an amazing selection of quality home decorations. The pricing is on the expensive end, but if you are looking for high quality and beautiful decor, Pottery Barn is the place to go.

6 years ago

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Bea ThaTruth San Antonio, TX

I love pottery barn home goods but sometimes it's better for me to price check around. I don't really like the customer service too much automated system .

2 years ago Edited December 21, 2022

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Ladie Lavender Eastsound, WA

Mixed feelings. I like their products and everything I purchased is good quality however it is super overpriced for what they offer compared to their competitors.

2 years ago Edited December 14, 2022

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Jill Tallahassee, FL

Pottery Barn has always had unique gifts. Most important is their customer service. They help you to choose items that suit your own style and tastes.

3 years ago Edited March 7, 2022

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Myken Cheyenne, WY

I LOVE Pottery Barn. It’s more expensive than I can afford but I’d buy everything they sell if I could afford to. The style and quality of their products is incredible.

5 years ago

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Estefanie Franco

Great customer service but prices are high that are justified by the quality of there work. Their e-design work could be better.

2 years ago

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Jennifer Dye Lee's Summit, MO

I love my pottery barn sofa and the quality. We literally do life on this sofa. It's lasted through my bio kids, pets, many foster kids, etc.

2 years ago

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Jennifer Tallahassee, FL

I have purchased many things from Pottery Barn over the years and have always been impressed with the quality. I love my new wall shelf!!

3 years ago

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Lacey Horne Clearfield, UT

I have gone in store a few times to brows items and have been very impressed until I look at the price tag. WAY out of my range.

5 years ago

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Kaydence Bonino Riverton, UT

We used to shop at the pottery barn all the time! I think they have the cutest stuff! The quality is good just so expensive!

6 years ago

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Amanda Montebello, CA

Although Pottery Barn is higher priced, the items I have purchased from a gift card are all decent quality.

5 years ago

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Jon Posey Riverton, UT

It is overpriced but what do you expect, you are at PB. I'd buy more kids stuff if it wasn't so expensive.

6 years ago

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Sheu Nafisat

Pottery Barn has a wonderful furniture,the pay was amazing and The team are excellent and friendly.

1 year ago Edited June 28, 2024

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Gakenia Njoroge Nairobi, 30

Great store however sometimes your items online are limited and I would need more range.

2 years ago

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Bryan Jensen South Jordan, UT

This store has a ton of great stuff for your house. The only drawback is the cost.

5 years ago

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vIASvKiTTyCaT 75 Dallas, TX

Absolutely gorgeous furnishings. I just wish I could afford more

2 years ago

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De C The Villages, FL

Unique, Fun and trendy. A bit Cashy…wait for sales.

2 years ago

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Linda Russell Republic, MO

The variety of items the store has is great.

2 years ago

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Asadullah Plano, TX

Expensive but good products. Upto date modern!

2 years ago

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Joseph Los Angeles, CA

expensive but super high quality home items

2 years ago

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