We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Categories arrow_drop_down

Write a Review

For Businesses

Pottery Barn

5.4 Overall Score

star star star star star_half

Compare

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Pottery Barn

Name: Pottery Barn
Rating: 4.5

Is This Your Business?

4.5

star star star star star_half

104 User Reviews

5.4

Overall Score

Compare

4.5

star star star star star_half

104 User Reviews

5.4

Overall Score

Compare

The Good

The Bad

Bottom Line

Reviews

Write a Review

LAST UPDATED: July 18th, 2024

The company has not yet verified this profile. We recommend researching the top companies shown below:

Top Ranked Companies

#1 Target

8.1 Overall Score

4.5

star star star star star_half

(1,098)

View Profile View Profile

#2 Costco Home

7.9 Overall Score

4.8

star star star star star

(517)

View Profile View Profile

#3 IKEA

7.8 Overall Score

4.5

star star star star star_half

(815)

View Profile View Profile

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.5

star star star star star_half

104 Reviews

Review Breakdown

5 grade

61%

4 grade

28%

3 grade

11%

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

star star star star star_border

Sachin Rana

From my personal experience of using pottery barn products and it has been of good quality . I wanted to buy furniture for my office and it has been truly wonderful experience while purchasing it . Their store is well organized and i could able to buy item that i required pretty quickly with the help of staff.

4 months ago

star star star star star

Hephzibah Tseng

Love the design (simple and classic) and quality of the product they sell. Buying things from them, I know I will have a good quality of products that will last me a while even it can be a bit pricey.

4 months ago

star star star star star

Eddie Rios Ogden, UT

Pottery Barn is a #1 destination for high end furniture and household goods. The pieces carried are of a high quality nature, and it's not so cookie-cutter as some retail establishments. Pottery Barn appeals to a refined taste, and certainly appeals to great decorating with functional art. If you want high end pieces, Pottery Barn certainly has them.

4 years ago

star star star star star

Candice S Milan, TN

One of my favorite places for high quality home decor that is made to last a lifetime. All of the pieces are classy and well made adding a cozy touch to my home. I love their bedding and pillows as well. I currently still use a white down alternative duvet insert and down alternative pillows that I purchased in 2012. They are still bright white, soft, in tact, and fluffy.

9 months ago

star star star star star

Samantha Madero-Craven

Pottery Barn stands out for its high-quality, stylish home furnishings and decor. Shopping there, I was impressed by the elegant designs and the variety of options, from classic to contemporary. The products, though on the pricier side, are well-crafted and durable. The in-store experience is pleasant, with well-displayed items and a helpful staff. It's an excellent choice for those seeking to invest in long-lasting, aesthetically pleasing home decor and furniture

11 months ago

star star star star star

veronica angelo Weston, MA

I really love Pottery Barn. They have beautiful furniture and home decorations that are made to last. The attention to detail and good quality make Pottery Barn the perfect choice for creating a stylish and cozy home that my family enjoys. I highly recommend Pottery Barn for anyone looking for high-quality and attractive home furnishings.

9 months ago

star star star star star

Robert Horn II Pahrump, NV

I chose Pottery Barn's high quality, burnished leather dining chairs to pair with my new live edge table. I ordered online, was sent an arrival date, followed by a notice to schedule delivery. All went smoothly throughout the process, chairs arrived on time, were very well packaged and were set up by two very competent and courteous men. The chairs are beautiful, sturdy and comfortable. They are shown here in my dining room. The result is as good as I could have hoped for.

1 year ago Edited September 15, 2023

star star star star star

Kyle Lisa

We are very satisfied with the quality and workmanship. The packaging for shipment was very secure and was simple to assemble.

5 months ago

star star star star star

Stephanie Bloniarz

Pottery Barn has the best, high quality furniture. The selection is great, and the cost is reasonable. I have especially loved the baby and toddler furniture over the years.

8 months ago

star star star star star_border

Michelle Rios Ogden, UT

Who doesn't love Pottery Barn? They had the perfect bedding to make my little guy's room AWESOME! We also found the shelves that are sturdy and great looking, to store his collectables and books. Pottery Barn has so many amazing pieces, I was able to make his room the one of his dreams. Thanks Pottery Barn!

4 years ago

star star star star star

Cherie Cole Clifton Park, NY

Everyone in my family loves a trip to Pottery Barn. We can spend a whole afternoon there just browsing. Everything we want or need is right there. We not only leave wirh what we came for but also leave with a “wish list.@

1 year ago

star star star star star

Kelsey T.L. Lansing, MI

Pottery Barn is a haven for home decor enthusiasts. Their quality and style are unmatched, making each piece a statement in our home. The shopping experience and customer service are equally exceptional. It's one of our go-to places for home furnishings. :)

1 year ago

star star star star star_border

patricia valeri

I have shopped Pottery Barn for many years. I did have the credit card and used it for lots of purchases due to the exemplary reward program. There was however a mix up in a purchase that I had made. The card was several times for one item and I wound up losing a $50 reward in the process of straightening it out. I stopped purchasing from Pottery Barn after that.

1 year ago

star star star star star

Kelsey Conner Wilmington, NC

Pottery Barn is such an enticing store--I love spending time in here and dreaming up future home spaces. It's an inviting store and the staff I've encountered have always been very warm and willing to answer questions. Prices can be steep, so I love their sales, too!

1 year ago

star star star star star

Reem Haddad Houston, TX

This is definitely probably one of my favorite stores to shop at for amazing home finds. Their unique and one of a kind pieces have all my friends in awe. I especially love their aesthetically pleasing great quality home furniture! Pottery barn kids is great as well!

1 year ago Edited September 15, 2023

star star star star star

Sherran Nutson Atlanta, GA

I love shopping at the Pottery Barn whenever I run across one. They are far-and-in-between most places I frequent. However, they have beautiful furnishing made of quality materials. They have one-of-a-kind items that can only be purchased at Pottery Barn.

1 year ago

star star star star star

Crystal Batavia, IL

My all time favorite house store! Almost all of my furniture and decor is Pottery Barn! It is timeless and classic! You will never need to redecorate your house ever again because everything they sell is quality and will not go out of style or look dated in 10 years! It's the best!

1 year ago

star star star star star

Emiline Peterborough, ON

Pottery Barn is a treat destination. I love going into their stores and shopping online. I also find their online selection to be so great, especially the Pottery Barn kids. My kids love their Christmas bedding options and service is always great and timely.

1 year ago Edited February 28, 2023

star star star star star

take7 Sandy, UT

Expensive. Had to save for the sofa we wanted. But it was worth it. It's beautiful and huge and great quality. Cleans up great and lasts through endless wear and tear from the kids. Delivery was professional and helped set it up too. It's washable too!

4 years ago

star star star star star

Kaitlyn Rios Ogden, UT

Pottery Barn has always been a high end brand offering me high end products at reasonable prices. They offer all the warranties and you feel that the purchase is always worth it when you measure the quality of the furniture sold by Pottery Barn.

4 years ago

star star star star star

fernandopessoa Herriman, UT

Pottery Barn is on the higher price end but you get what you pay for. We have furniture pieces, bedding, curtains and many other products from PotteryBarn that are high quality and stylish. Will definitely be buying from them again!

4 years ago

star star star star star

Lindsey Newman American Fork, UT

Pottery Barn is SO incredibly cute!! The quality of product is so so nice as well. Everything I have bought from there is just sturdy and durable and lovely. It is really expensive, but I still always am hoping I can make the exception anyways!

4 years ago

star star star star star

tim barilaro Philadelphia, PA

I very much love the stuff that this place sells very dependable and I also love the fact that their customer service representative are nice and helpful

11 months ago Edited December 11, 2023

star star star star star

virginia l salas Lincoln Park, MI

This is the place to shop and find most everything you need, or want in your home. I very much love pottery barn and shop there when I am visiting my grand-children. Good Quality and Prices are reasonable.

1 year ago

star star star star star

Matthew Charleston, SC

Talk about quality furniture! While it comes at a price this is where I go to purchase all of my high end furniture that I want to last a very long time! I strongly recommend them!

1 year ago

star star star star star_border

Reb R

We purchased about half our home from Pottery Barn. About half of it has held up exceptionally well and the other half has been severely disappointing. The living room furniture is beyond solid. The kids furniture (crib, bed, bookshelf) has been constantly breaking.

1 year ago

star star star star star

Tracee Guercy

Love this store. Items are always produced with the highest quality. Bed linens are amazing. Selection of styles is also great. Wish there were more actual stores to shop at near me but online works for now.

1 year ago

star star star star_border star_border

Rafael Matthew Jamaica Plain, MA

I recently bought a sofa from Pottery Barn and had a very pleasant experience. The ordering process was fairly simple and the customer service team was polite and helpful. The product itself is great quality and looks just like it did online. My only issue is that delivery took longer than expected, which resulted in me giving Pottery Barn a 3 star review. All in all, I'm happy with my purchase.

1 year ago

star star star star star

Lizabeth Augustine Holmdel, NJ

Have shopped at various stores and have always had a good experience at each location. Love the products and the look of the stores. Employees always friendly and helpful. Happy shopping,

4 years ago

star star star star star

Alexandra Rosado

LOVE THE PRODUCTS!! Pottery Barn always has great decor for the home and their sales are amazing.

5 months ago

star star star star star_border

Jamie Neider Kaysville, UT

Recently purchased a new lamp from Pottery Barn. Great, heavy material. Love the style, The lamp is a little crooked which is disappointing after paying so much.

4 years ago

star star star star star

meryl edwards Savannah, GA

Found my beautiful linen curtains! During the pandemic when nothing was available..anywhere Pottery Barn was instrumental in helping us decorate our new build.

1 year ago

star star star star_border star_border

Shirley Vickinovac Lincoln, NE

I went into the local Pottery Barn in Omaha, Nebraska. One of the staff members was very rude and acted like I wasn’t worthy of shopping there! I did buy a wedding gift there from a registry but it’s doubtful. I will ever go back to that location.

1 year ago

star star star star star

Sadie Scoville Salt Lake City, UT

Cutest furniture and the most "in" stuff. They never fail to provide the best things for my home and the customer service is great! Thank you Pottery Barn!

2 years ago

star star star star star_border

Claudine Doyle CA

Pottery barn is pretty expensive but their stuff is of the highest quality and beautiful. The only thing I have from them is bedding and I usually find it on sale. It is soft and lasts for years and years!!

2 years ago

star star star star star_border

MattB Salt Lake City, UT

I have purchased bedding and home décor from Pottery Barn and it's the best quality out there. I would furnish my whole home with their products if I could afford to. Their products are simple, elegant and high quality.

4 years ago

star star star star star_border

Sandi Burkinshaw South Jordan, UT

Love the options and high quality products at Pottery Barn. My teenager loves her bedspread, she will probably get sick of it before it wears out and it will easily be passed down to a cousin or friend.

4 years ago

star star star star star

Adria Cheyenne, WY

We bought some beautiful curtains from pottery barn. I had looked everywhere for curtains and could not find anything until I found them at pet barn. I love everything there

4 years ago

star star star star star

Reckholdt Draper, UT

They have such a cute style on furniture and home decor. I get a lot of inspiration for our home from here. We have some of their bedding sets and they are great quality too.

4 years ago

star star star star star_border

Bryndie Managua, MN

I feel like pottery barn is a great shop to look at if you’ve got a more classical style or if you’re shopping for teenage rooms. Pretty good quality, fairly priced, just not the most stylish stuff out there.

4 years ago

star star star star star

Martha Gourley Pleasant Grove, UT

Pottery Barn is such a fun, decorative store. Great place to go for some cute ideas. Nice quality merchandize. However, they are too expensive for my taste.

4 years ago

star star star star star_border

Kathryn Robinson Riverton, UT

Pottery Barn has the an amazing selection of quality home decorations. The pricing is on the expensive end, but if you are looking for high quality and beautiful decor, Pottery Barn is the place to go.

5 years ago

star star star star star

Joanne Tegethoff

A wonderful selection of items and a great website to buy items too

4 months ago

star star star star star

Sarah Wade Spring, TX

The store is a little pricey, but you get what you pay for. The quality is exceptional and furniture will last for years.

1 year ago

star star star star star

Sheila Burns Dickson, TN

The Pottery Barn is a great place to purchase gifts and home items. I have shopped here many times in the past and will continue.

1 year ago

star star star star star_border

Bea ThaTruth San Antonio, TX

I love pottery barn home goods but sometimes it's better for me to price check around. I don't really like the customer service too much automated system .

1 year ago Edited December 21, 2022

star star star star star_border

Ladie Lavender Eastsound, WA

Mixed feelings. I like their products and everything I purchased is good quality however it is super overpriced for what they offer compared to their competitors.

1 year ago Edited December 14, 2022

star star star star star_border

Jill Tallahassee, FL

Pottery Barn has always had unique gifts. Most important is their customer service. They help you to choose items that suit your own style and tastes.

2 years ago Edited March 7, 2022

star star star star star_border

Myken Cheyenne, WY

I LOVE Pottery Barn. It’s more expensive than I can afford but I’d buy everything they sell if I could afford to. The style and quality of their products is incredible.

4 years ago

star star star star star

MILTON GERALD MARTINEZ NIGAGLIONI

Marvelous merchandise, with great quality!!

5 months ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.